Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2020 Macan S, 2017-2020 Macan, 2017 Panamera Turbo, 2018 and 2020 Macan Turbo and Panamera 4, 2018 Macan Sport Edition, Panamera 4 E-Hybrid, and 2019 Panamera 4 Sport Turismo vehicles. The screw that attaches the lower seat belt anchor to the seat frame on the outboard rear seats may not have been tightened properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA9
Recall Date: Jun 26, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AMA2
Recall Date: Mar 3, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AJ12
Recall Date: Nov 28, 2018
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2017 Macan S and Macan Turbo vehicles, and 2017 Macan, Macan Turbo with the Performance Package, and Macan GTS vehicles. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AH06
Recall Date: May 3, 2017
Consumer Complaints
7 ComplaintsPorsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Porsche Macan S. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode and then lost motive power, with several unknown warning lights illuminated. The vehicle was towed to the residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2017 Porsche Macan S. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode and then lost motive power, with several unknown warning lights illuminated. The vehicle was towed to the residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2017 Porsche Macan S. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode and then lost motive power, with several unknown warning lights illuminated. The vehicle was towed to the residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11658397
Recall Date: May 2, 2025
Porsche Cars North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Porsche Macan S. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Porsche Macan S. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Porsche Macan S. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11448013
Recall Date: Jan 19, 2022
Porsche Cars North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Porsche Macan S. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer where an appointment was scheduled twice however, the contact was then informed that parts were not yet available. The appointments were then canceled. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified by email. The contact was unable to reach a representative by phone. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Porsche Macan S. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer where an appointment was scheduled twice however, the contact was then informed that parts were not yet available. The appointments were then canceled. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified by email. The contact was unable to reach a representative by phone. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Porsche Macan S. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer where an appointment was scheduled twice however, the contact was then informed that parts were not yet available. The appointments were then canceled. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified by email. The contact was unable to reach a representative by phone. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11447089
Recall Date: Jan 11, 2022
Porsche Cars North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. THE CONTACT STATED THAT WHILE AT A STANDSTILL, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - PORSCHE WARRINGTON (1607 EASTON RD, WARRINGTON, PA 18976 (215) 343-1600) WHERE IT WAS DIAGNOSED WITH NEEDING THE SENSOR MAT REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V133000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. THE CONTACT STATED THAT WHILE AT A STANDSTILL, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - PORSCHE WARRINGTON (1607 EASTON RD, WARRINGTON, PA 18976 (215) 343-1600) WHERE IT WAS DIAGNOSED WITH NEEDING THE SENSOR MAT REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V133000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. THE CONTACT STATED THAT WHILE AT A STANDSTILL, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - PORSCHE WARRINGTON (1607 EASTON RD, WARRINGTON, PA 18976 (215) 343-1600) WHERE IT WAS DIAGNOSED WITH NEEDING THE SENSOR MAT REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V133000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Mfg Campaign: 11389433
Recall Date: Jan 22, 2021
Porsche Cars North America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE LOWER STEERING COLUMN ASSEMBLY AND LUBRICATED THE BRAKES. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEEPED AND THE "NO OIL" MESSAGE ILLUMINATED. THE STEERING WHEEL FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V289000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Corrective Action:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE LOWER STEERING COLUMN ASSEMBLY AND LUBRICATED THE BRAKES. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEEPED AND THE "NO OIL" MESSAGE ILLUMINATED. THE STEERING WHEEL FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V289000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Additional Notes:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE LOWER STEERING COLUMN ASSEMBLY AND LUBRICATED THE BRAKES. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEEPED AND THE "NO OIL" MESSAGE ILLUMINATED. THE STEERING WHEEL FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V289000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Mfg Campaign: 11111150
Recall Date: Jul 13, 2018
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE LOWER STEERING COLUMN ASSEMBLY AND LUBRICATED THE BRAKES. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEEPED AND THE "NO OIL" MESSAGE ILLUMINATED. THE STEERING WHEEL FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V289000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Corrective Action:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE LOWER STEERING COLUMN ASSEMBLY AND LUBRICATED THE BRAKES. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEEPED AND THE "NO OIL" MESSAGE ILLUMINATED. THE STEERING WHEEL FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V289000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Additional Notes:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE LOWER STEERING COLUMN ASSEMBLY AND LUBRICATED THE BRAKES. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEEPED AND THE "NO OIL" MESSAGE ILLUMINATED. THE STEERING WHEEL FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V289000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Mfg Campaign: 11111150
Recall Date: Jul 13, 2018
Porsche Cars North America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE LOWER STEERING COLUMN ASSEMBLY AND LUBRICATED THE BRAKES. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEEPED AND THE "NO OIL" MESSAGE ILLUMINATED. THE STEERING WHEEL FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V289000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Corrective Action:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE LOWER STEERING COLUMN ASSEMBLY AND LUBRICATED THE BRAKES. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEEPED AND THE "NO OIL" MESSAGE ILLUMINATED. THE STEERING WHEEL FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V289000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Additional Notes:
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE LOWER STEERING COLUMN ASSEMBLY AND LUBRICATED THE BRAKES. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEEPED AND THE "NO OIL" MESSAGE ILLUMINATED. THE STEERING WHEEL FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V289000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Mfg Campaign: 11111150
Recall Date: Jul 13, 2018
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