Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AMA2
Recall Date: Mar 3, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AJ12
Recall Date: Nov 28, 2018
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2017 Macan S and Macan Turbo vehicles, and 2017 Macan, Macan Turbo with the Performance Package, and Macan GTS vehicles. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AH06
Recall Date: May 3, 2017
Consumer Complaints
2 ComplaintsPorsche Cars North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Porsche Macan Turbo. The contact stated that while driving at an undisclosed speed, the front passenger’s side air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed front passenger occupancy sensor. The contact was informed that the front passenger’s side occupancy sensor needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 21V131000 (Air Bags) however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Porsche Macan Turbo. The contact stated that while driving at an undisclosed speed, the front passenger’s side air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed front passenger occupancy sensor. The contact was informed that the front passenger’s side occupancy sensor needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 21V131000 (Air Bags) however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Porsche Macan Turbo. The contact stated that while driving at an undisclosed speed, the front passenger’s side air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed front passenger occupancy sensor. The contact was informed that the front passenger’s side occupancy sensor needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 21V131000 (Air Bags) however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11587926
Recall Date: May 9, 2024
Porsche Cars North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 PORSCHE MACAN TURBO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V131000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. HENDRICK PORSCHE LOCATED AT 6800 E. INDEPENDENCE BLVD, CHARLOTTE, NC 28227, WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 PORSCHE MACAN TURBO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V131000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. HENDRICK PORSCHE LOCATED AT 6800 E. INDEPENDENCE BLVD, CHARLOTTE, NC 28227, WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 PORSCHE MACAN TURBO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V131000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. HENDRICK PORSCHE LOCATED AT 6800 E. INDEPENDENCE BLVD, CHARLOTTE, NC 28227, WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11415307
Recall Date: May 5, 2021
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