PORSCHE MACAN 2020

Complete listing of complaints and recalls for this vehicle

12
Complaints
4
Recalls

Complaints & Recalls

12 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Porsche Cars North America, Inc.
NHTSA Campaign: 23V443000 SAFETY RECALL
37 Vehicles Affected
Recall Date: Jun 26, 2023
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2020 Macan S, 2017-2020 Macan, 2017 Panamera Turbo, 2018 and 2020 Macan Turbo and Panamera 4, 2018 Macan Sport Edition, Panamera 4 E-Hybrid, and 2019 Panamera 4 Sport Turismo vehicles. The screw that attaches the lower seat belt anchor to the seat frame on the outboard rear seats may not have been tightened properly.

Potential Risk:
An improperly tightened seat belt anchor can detach during a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will replace and tighten the lower rear outboard seat belt anchor screws, free of charge. Owner notification letters are expected to be mailed August 24, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: APA9
Notice Date: Aug 14, 2023
Recall Date: Jun 26, 2023
Porsche Cars North America, Inc.
NHTSA Campaign: 22V656000 SAFETY RECALL
222.9K Vehicles Affected
Recall Date: Aug 30, 2022
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: ANB4
Notice Date: Oct 28, 2022
Recall Date: Aug 30, 2022

Consumer Complaints

12 Complaints
Porsche Cars North America, Inc.
Campaign: 11594876 Other
Jun 17, 2024
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

the rear view (and front and side) cameras work intermittently. This makes parking very difficult and when backing out of the driveway you cannot see if there is an object in the vehicle's path. Issue started several months ago and has been getting progressively worse (more frequent). Have noted that other owners have same issue reported on various forums.

Corrective Action:

the rear view (and front and side) cameras work intermittently. This makes parking very difficult and when backing out of the driveway you cannot see if there is an object in the vehicle's path. Issue started several months ago and has been getting progressively worse (more frequent). Have noted that other owners have same issue reported on various forums.

Additional Notes:

the rear view (and front and side) cameras work intermittently. This makes parking very difficult and when backing out of the driveway you cannot see if there is an object in the vehicle's path. Issue started several months ago and has been getting progressively worse (more frequent). Have noted that other owners have same issue reported on various forums.

Manufacturer: PORSCHE
Mfg Campaign: 11594876
Notice Date: Jun 17, 2024
Recall Date: Jun 17, 2024
Porsche Cars North America, Inc.
Campaign: 11545265 Other
Sep 18, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

As I was stepping on the accelerator, I heard two pops and somehow the car lost its torque/pull. Check engine light came on. Went to the dealership and they said the high pressure fuel pump is broken and it cracked. There seems to be a recall for 2015 to 2018 models, but not 2020 models. My car only has 13000 miles too. Safety wise, I felt endangered since the car couldn't accelerate properly.

Corrective Action:

As I was stepping on the accelerator, I heard two pops and somehow the car lost its torque/pull. Check engine light came on. Went to the dealership and they said the high pressure fuel pump is broken and it cracked. There seems to be a recall for 2015 to 2018 models, but not 2020 models. My car only has 13000 miles too. Safety wise, I felt endangered since the car couldn't accelerate properly.

Additional Notes:

As I was stepping on the accelerator, I heard two pops and somehow the car lost its torque/pull. Check engine light came on. Went to the dealership and they said the high pressure fuel pump is broken and it cracked. There seems to be a recall for 2015 to 2018 models, but not 2020 models. My car only has 13000 miles too. Safety wise, I felt endangered since the car couldn't accelerate properly.

Manufacturer: PORSCHE
Mfg Campaign: 11545265
Notice Date: Sep 18, 2023
Recall Date: Sep 18, 2023
Porsche Cars North America, Inc.
Campaign: 11524520 Other
May 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2020 Porsche Macan. The contact stated while driving 35 MPH and depressing on the brake pedal, the vehicle started shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the issue was due to wear and tear on the rotors and brake pads. The vehicle was not repaired. The manufacturer was contacted and stated the brakes and rotors were not under warranty. The failure mileage was 20,000. The VIN was not available.

Corrective Action:

The contact owns a 2020 Porsche Macan. The contact stated while driving 35 MPH and depressing on the brake pedal, the vehicle started shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the issue was due to wear and tear on the rotors and brake pads. The vehicle was not repaired. The manufacturer was contacted and stated the brakes and rotors were not under warranty. The failure mileage was 20,000. The VIN was not available.

Additional Notes:

The contact owns a 2020 Porsche Macan. The contact stated while driving 35 MPH and depressing on the brake pedal, the vehicle started shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the issue was due to wear and tear on the rotors and brake pads. The vehicle was not repaired. The manufacturer was contacted and stated the brakes and rotors were not under warranty. The failure mileage was 20,000. The VIN was not available.

Manufacturer: PORSCHE
Mfg Campaign: 11524520
Notice Date: May 30, 2023
Recall Date: May 30, 2023
Porsche Cars North America, Inc.
Campaign: 11510692 Other
Mar 7, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

A terrible drain design that has plugged drains emptying rain water into the car. The water from rear drain will fill into then Battery & Sub woofer compartment under under the spare. The drains are not easy to access for cleaning either. you have to be pulling off wheel liners and yanking/cleaning the plugs just so my car doesn’t flood itself. Porsche should modify the plugs so water does not flood into the car. This water damaged caused over $6,500 worth of damage. The main factor is the Airbag Sensors were faulted by the water damage. Might have effects the Airbag function if I was in an accident. That is what scares me

Corrective Action:

A terrible drain design that has plugged drains emptying rain water into the car. The water from rear drain will fill into then Battery & Sub woofer compartment under under the spare. The drains are not easy to access for cleaning either. you have to be pulling off wheel liners and yanking/cleaning the plugs just so my car doesn’t flood itself. Porsche should modify the plugs so water does not flood into the car. This water damaged caused over $6,500 worth of damage. The main factor is the Airbag Sensors were faulted by the water damage. Might have effects the Airbag function if I was in an accident. That is what scares me

Additional Notes:

A terrible drain design that has plugged drains emptying rain water into the car. The water from rear drain will fill into then Battery & Sub woofer compartment under under the spare. The drains are not easy to access for cleaning either. you have to be pulling off wheel liners and yanking/cleaning the plugs just so my car doesn’t flood itself. Porsche should modify the plugs so water does not flood into the car. This water damaged caused over $6,500 worth of damage. The main factor is the Airbag Sensors were faulted by the water damage. Might have effects the Airbag function if I was in an accident. That is what scares me

Manufacturer: PORSCHE
Mfg Campaign: 11510692
Notice Date: Mar 7, 2023
Recall Date: Mar 7, 2023
Porsche Cars North America, Inc.
Campaign: 11510692 Other
Mar 7, 2023
Defect Description:

AIR BAGS

Potential Consequences:

A terrible drain design that has plugged drains emptying rain water into the car. The water from rear drain will fill into then Battery & Sub woofer compartment under under the spare. The drains are not easy to access for cleaning either. you have to be pulling off wheel liners and yanking/cleaning the plugs just so my car doesn’t flood itself. Porsche should modify the plugs so water does not flood into the car. This water damaged caused over $6,500 worth of damage. The main factor is the Airbag Sensors were faulted by the water damage. Might have effects the Airbag function if I was in an accident. That is what scares me

Corrective Action:

A terrible drain design that has plugged drains emptying rain water into the car. The water from rear drain will fill into then Battery & Sub woofer compartment under under the spare. The drains are not easy to access for cleaning either. you have to be pulling off wheel liners and yanking/cleaning the plugs just so my car doesn’t flood itself. Porsche should modify the plugs so water does not flood into the car. This water damaged caused over $6,500 worth of damage. The main factor is the Airbag Sensors were faulted by the water damage. Might have effects the Airbag function if I was in an accident. That is what scares me

Additional Notes:

A terrible drain design that has plugged drains emptying rain water into the car. The water from rear drain will fill into then Battery & Sub woofer compartment under under the spare. The drains are not easy to access for cleaning either. you have to be pulling off wheel liners and yanking/cleaning the plugs just so my car doesn’t flood itself. Porsche should modify the plugs so water does not flood into the car. This water damaged caused over $6,500 worth of damage. The main factor is the Airbag Sensors were faulted by the water damage. Might have effects the Airbag function if I was in an accident. That is what scares me

Manufacturer: PORSCHE
Mfg Campaign: 11510692
Notice Date: Mar 7, 2023
Recall Date: Mar 7, 2023
Porsche Cars North America, Inc.
Campaign: 11493669 Other
Nov 15, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

MY 2020 PORSCHE MACAN FROM DELIVERY NEW ON 10/2/2020 HAS EXPERIENCED FAILURE OF BACK-UP CAMERA SYSTEM (A DOT REQUIRED PIECE OF SAFETY EQUIPMENT). MANY TRIPS TO DEALER, BEING TOLD IT IS SOFTWARE PROBLEM AND I SHOULD JUST WAIT A FEW YEARS FOR A FIX AS PORSCHE HAS NONE AND REFUSES TO SPEND ANYTHING TO MAKE REPAIR OR REPLACEMENT. I AM AWARE OF OTHER SIMILAR VEHICLES WITH SAME PROBLEM WHEREIN PORSCHE IS NOT DOING A FIX, BUT TELING OWNERE TO WAIT A COUPLE OF YEARS! SOMETIMES HITTING REAR BUMPER WITH SOFT MALLET RESTARTS CAMERA!!!

Corrective Action:

MY 2020 PORSCHE MACAN FROM DELIVERY NEW ON 10/2/2020 HAS EXPERIENCED FAILURE OF BACK-UP CAMERA SYSTEM (A DOT REQUIRED PIECE OF SAFETY EQUIPMENT). MANY TRIPS TO DEALER, BEING TOLD IT IS SOFTWARE PROBLEM AND I SHOULD JUST WAIT A FEW YEARS FOR A FIX AS PORSCHE HAS NONE AND REFUSES TO SPEND ANYTHING TO MAKE REPAIR OR REPLACEMENT. I AM AWARE OF OTHER SIMILAR VEHICLES WITH SAME PROBLEM WHEREIN PORSCHE IS NOT DOING A FIX, BUT TELING OWNERE TO WAIT A COUPLE OF YEARS! SOMETIMES HITTING REAR BUMPER WITH SOFT MALLET RESTARTS CAMERA!!!

Additional Notes:

MY 2020 PORSCHE MACAN FROM DELIVERY NEW ON 10/2/2020 HAS EXPERIENCED FAILURE OF BACK-UP CAMERA SYSTEM (A DOT REQUIRED PIECE OF SAFETY EQUIPMENT). MANY TRIPS TO DEALER, BEING TOLD IT IS SOFTWARE PROBLEM AND I SHOULD JUST WAIT A FEW YEARS FOR A FIX AS PORSCHE HAS NONE AND REFUSES TO SPEND ANYTHING TO MAKE REPAIR OR REPLACEMENT. I AM AWARE OF OTHER SIMILAR VEHICLES WITH SAME PROBLEM WHEREIN PORSCHE IS NOT DOING A FIX, BUT TELING OWNERE TO WAIT A COUPLE OF YEARS! SOMETIMES HITTING REAR BUMPER WITH SOFT MALLET RESTARTS CAMERA!!!

Manufacturer: PORSCHE
Mfg Campaign: 11493669
Notice Date: Nov 15, 2022
Recall Date: Nov 15, 2022
Porsche Cars North America, Inc.
Campaign: 11490875 Other
Oct 25, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The 2020 Macan developed extreme shakes with 14,000 miles. I had to replace rear brakes and rotors at 14,000 and fronts brakes and rotors at 21,000 at a cost of $3,000.00. Porsche has denied payment for these defective parts. They should recall and fix this ridiculous brake and rotor failures before someone is killed.

Corrective Action:

The 2020 Macan developed extreme shakes with 14,000 miles. I had to replace rear brakes and rotors at 14,000 and fronts brakes and rotors at 21,000 at a cost of $3,000.00. Porsche has denied payment for these defective parts. They should recall and fix this ridiculous brake and rotor failures before someone is killed.

Additional Notes:

The 2020 Macan developed extreme shakes with 14,000 miles. I had to replace rear brakes and rotors at 14,000 and fronts brakes and rotors at 21,000 at a cost of $3,000.00. Porsche has denied payment for these defective parts. They should recall and fix this ridiculous brake and rotor failures before someone is killed.

Manufacturer: PORSCHE
Mfg Campaign: 11490875
Notice Date: Oct 25, 2022
Recall Date: Oct 25, 2022
Porsche Cars North America, Inc.
Campaign: 11460470 Other
Apr 11, 2022
Defect Description:

TIRES

Potential Consequences:

The contact owns a 2020 Porsche Macan equipped with Continental Tires, Tires Line: ContiSportContact, Tire Sizes: 265/40/R21, DOT Number: HW43D3JM4320 and 295/35/R21, DOT Number: HW7DD3JK4820. The contact stated while driving approximately 30-35 MPH, the front passenger's side and the rear passenger's side tires experienced blowouts, causing the vehicle to spin out. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed and a diagnostic report was sent to the manufacturer. The manufacturer sent a letter to the contact, stating that the tires experienced impact damage on the sidewall, which caused the tire blowouts overtime; therefore, they could not assist. The contact stated that the tires were brand new replacement equipment. The tires were not replaced. Additionally, the contact stated that the failure was a recurring failure and she had previously replaced tires 8 to 10 times. The tire failure mileage was unknown. The vehicle failure mileage was approximately 18,000. VIN was not available

Corrective Action:

The contact owns a 2020 Porsche Macan equipped with Continental Tires, Tires Line: ContiSportContact, Tire Sizes: 265/40/R21, DOT Number: HW43D3JM4320 and 295/35/R21, DOT Number: HW7DD3JK4820. The contact stated while driving approximately 30-35 MPH, the front passenger's side and the rear passenger's side tires experienced blowouts, causing the vehicle to spin out. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed and a diagnostic report was sent to the manufacturer. The manufacturer sent a letter to the contact, stating that the tires experienced impact damage on the sidewall, which caused the tire blowouts overtime; therefore, they could not assist. The contact stated that the tires were brand new replacement equipment. The tires were not replaced. Additionally, the contact stated that the failure was a recurring failure and she had previously replaced tires 8 to 10 times. The tire failure mileage was unknown. The vehicle failure mileage was approximately 18,000. VIN was not available

Additional Notes:

The contact owns a 2020 Porsche Macan equipped with Continental Tires, Tires Line: ContiSportContact, Tire Sizes: 265/40/R21, DOT Number: HW43D3JM4320 and 295/35/R21, DOT Number: HW7DD3JK4820. The contact stated while driving approximately 30-35 MPH, the front passenger's side and the rear passenger's side tires experienced blowouts, causing the vehicle to spin out. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed and a diagnostic report was sent to the manufacturer. The manufacturer sent a letter to the contact, stating that the tires experienced impact damage on the sidewall, which caused the tire blowouts overtime; therefore, they could not assist. The contact stated that the tires were brand new replacement equipment. The tires were not replaced. Additionally, the contact stated that the failure was a recurring failure and she had previously replaced tires 8 to 10 times. The tire failure mileage was unknown. The vehicle failure mileage was approximately 18,000. VIN was not available

Manufacturer: PORSCHE
Mfg Campaign: 11460470
Notice Date: Apr 11, 2022
Recall Date: Apr 11, 2022
Porsche Cars North America, Inc.
Campaign: 11452704 Other
1 Vehicles Affected
Feb 18, 2022
Defect Description:

AIR BAGS

Potential Consequences:

I was involved in an accident October 12, 2021 in which the passenger side of my car was hit. The damage was from the front passenger door to the rear bumper. The total damage to date 02/18/2022 is approximately $25K. In the incident - not one single air bag deployed. I suffered a concussion as I hit my head upon impact. I reported the incident directly to Porsche within 2 weeks of the accident. I was transparent with all information and provided all requested documents to Porsche. However, I was advised in December that their engineers weren't able to inspect the airbags and the car worked as it was supposed to in the accident. Strangely enough - I am still waiting as of today 02/18/2022 for my car repairs to be completed by the body shop. So there was ample time for Porsche to inspect the airbag system - 4 months to be exact. Porsche touts it's safety as a top selling feature and I am yet to receive a resolution to the incident of the airbags not deploying during the accident.

Corrective Action:

I was involved in an accident October 12, 2021 in which the passenger side of my car was hit. The damage was from the front passenger door to the rear bumper. The total damage to date 02/18/2022 is approximately $25K. In the incident - not one single air bag deployed. I suffered a concussion as I hit my head upon impact. I reported the incident directly to Porsche within 2 weeks of the accident. I was transparent with all information and provided all requested documents to Porsche. However, I was advised in December that their engineers weren't able to inspect the airbags and the car worked as it was supposed to in the accident. Strangely enough - I am still waiting as of today 02/18/2022 for my car repairs to be completed by the body shop. So there was ample time for Porsche to inspect the airbag system - 4 months to be exact. Porsche touts it's safety as a top selling feature and I am yet to receive a resolution to the incident of the airbags not deploying during the accident.

Additional Notes:

I was involved in an accident October 12, 2021 in which the passenger side of my car was hit. The damage was from the front passenger door to the rear bumper. The total damage to date 02/18/2022 is approximately $25K. In the incident - not one single air bag deployed. I suffered a concussion as I hit my head upon impact. I reported the incident directly to Porsche within 2 weeks of the accident. I was transparent with all information and provided all requested documents to Porsche. However, I was advised in December that their engineers weren't able to inspect the airbags and the car worked as it was supposed to in the accident. Strangely enough - I am still waiting as of today 02/18/2022 for my car repairs to be completed by the body shop. So there was ample time for Porsche to inspect the airbag system - 4 months to be exact. Porsche touts it's safety as a top selling feature and I am yet to receive a resolution to the incident of the airbags not deploying during the accident.

Manufacturer: PORSCHE
Mfg Campaign: 11452704
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Porsche Cars North America, Inc.
Campaign: 11444288 Other
Dec 19, 2021
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

Rear back up camera distortion makes it virtually unusable and like unsafe. Porsche is aware of the issue as it is disclosed on their legal notice at https://www.porsche.com/usa/legal-notice/

Corrective Action:

Rear back up camera distortion makes it virtually unusable and like unsafe. Porsche is aware of the issue as it is disclosed on their legal notice at https://www.porsche.com/usa/legal-notice/

Additional Notes:

Rear back up camera distortion makes it virtually unusable and like unsafe. Porsche is aware of the issue as it is disclosed on their legal notice at https://www.porsche.com/usa/legal-notice/

Manufacturer: PORSCHE
Mfg Campaign: 11444288
Notice Date: Dec 19, 2021
Recall Date: Dec 19, 2021
Porsche Cars North America, Inc.
Campaign: 11378443 Other
Dec 8, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNED A 2020 PORSCHE MACAN GTS. THE CONTACT STATED THAT AFTER THE VEHICLE HAD BEEN PARKED OVERNIGHT, THEY HAD RETURNED TO THE VEHICLE AND DISCOVERED THAT THE VEHICLE HAD COMPLETELY BURNED DOWN. THE CONTACT HAD CONTACTED THE FIRE DEPARTMENT, DUE TO THE VEHICLE STILL SMOLDERING. THE FIRE HAD ALREADY DISSIPATED. THE FIRE DEPARTMENT ALONG WITH THE CONTACT'S INSURANCE HAD CONCLUDED THE FIRE HAD STARTED IN THE ENGINE COMPARTMENT. THERE WERE NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. A FIRE REPORT WAS MADE. THE VEHICLE DEEMED TOTALED. THE CONTACT CONTACTED THE DEALER (PORSCHE NAPLES 3147 DAVIS BLVD, NAPLES, FL 34104; (239) 227-2800) WHO WERE INFORMED OF THE ISSUE, HOWEVER, NOTHING HAD COME OF IT. THE MANUFACTURER WAS MADE AWARE HOWEVER NO ONE HAD REACHED BACK OUT TO THE CONTACT REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

Corrective Action:

TL* THE CONTACT OWNED A 2020 PORSCHE MACAN GTS. THE CONTACT STATED THAT AFTER THE VEHICLE HAD BEEN PARKED OVERNIGHT, THEY HAD RETURNED TO THE VEHICLE AND DISCOVERED THAT THE VEHICLE HAD COMPLETELY BURNED DOWN. THE CONTACT HAD CONTACTED THE FIRE DEPARTMENT, DUE TO THE VEHICLE STILL SMOLDERING. THE FIRE HAD ALREADY DISSIPATED. THE FIRE DEPARTMENT ALONG WITH THE CONTACT'S INSURANCE HAD CONCLUDED THE FIRE HAD STARTED IN THE ENGINE COMPARTMENT. THERE WERE NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. A FIRE REPORT WAS MADE. THE VEHICLE DEEMED TOTALED. THE CONTACT CONTACTED THE DEALER (PORSCHE NAPLES 3147 DAVIS BLVD, NAPLES, FL 34104; (239) 227-2800) WHO WERE INFORMED OF THE ISSUE, HOWEVER, NOTHING HAD COME OF IT. THE MANUFACTURER WAS MADE AWARE HOWEVER NO ONE HAD REACHED BACK OUT TO THE CONTACT REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

Additional Notes:

TL* THE CONTACT OWNED A 2020 PORSCHE MACAN GTS. THE CONTACT STATED THAT AFTER THE VEHICLE HAD BEEN PARKED OVERNIGHT, THEY HAD RETURNED TO THE VEHICLE AND DISCOVERED THAT THE VEHICLE HAD COMPLETELY BURNED DOWN. THE CONTACT HAD CONTACTED THE FIRE DEPARTMENT, DUE TO THE VEHICLE STILL SMOLDERING. THE FIRE HAD ALREADY DISSIPATED. THE FIRE DEPARTMENT ALONG WITH THE CONTACT'S INSURANCE HAD CONCLUDED THE FIRE HAD STARTED IN THE ENGINE COMPARTMENT. THERE WERE NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. A FIRE REPORT WAS MADE. THE VEHICLE DEEMED TOTALED. THE CONTACT CONTACTED THE DEALER (PORSCHE NAPLES 3147 DAVIS BLVD, NAPLES, FL 34104; (239) 227-2800) WHO WERE INFORMED OF THE ISSUE, HOWEVER, NOTHING HAD COME OF IT. THE MANUFACTURER WAS MADE AWARE HOWEVER NO ONE HAD REACHED BACK OUT TO THE CONTACT REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

Manufacturer: PORSCHE
Mfg Campaign: 11378443
Notice Date: Dec 8, 2020
Recall Date: Dec 8, 2020
Porsche Cars North America, Inc.
Campaign: 11362061 Other
Sep 30, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

BACK UP CAMERA FAILS INTERMITTENTLY SINCE CAR WAS NEW A YEAR AGO. PORSCHE USA AND DEALER PORSCHE OF SAN DIEGO HAVE REFUSED TO EVEN LOOK INTO PROBLEMS AS I HAVE NOT SUCCEEDED IN BRINGING IT TO DEALER WHEN CAMERA DOESN'T WORK! I HAVE FIXED IT MYSELF TWICE BY HITTING CAMERA ABOVE BUMPER WITH MY HAND. THIS IS DANGEROUS, AND CAR CANNOT SAFELY BE DRIVEN WITHOUT A BACKUP CAMERA. I NOTE FORD IS RECALLING 700000 VEHICLES FOR SIMILAR PROBLEM! WHAT DO I DO? OCCURS WHEN PARKED.

Corrective Action:

BACK UP CAMERA FAILS INTERMITTENTLY SINCE CAR WAS NEW A YEAR AGO. PORSCHE USA AND DEALER PORSCHE OF SAN DIEGO HAVE REFUSED TO EVEN LOOK INTO PROBLEMS AS I HAVE NOT SUCCEEDED IN BRINGING IT TO DEALER WHEN CAMERA DOESN'T WORK! I HAVE FIXED IT MYSELF TWICE BY HITTING CAMERA ABOVE BUMPER WITH MY HAND. THIS IS DANGEROUS, AND CAR CANNOT SAFELY BE DRIVEN WITHOUT A BACKUP CAMERA. I NOTE FORD IS RECALLING 700000 VEHICLES FOR SIMILAR PROBLEM! WHAT DO I DO? OCCURS WHEN PARKED.

Additional Notes:

BACK UP CAMERA FAILS INTERMITTENTLY SINCE CAR WAS NEW A YEAR AGO. PORSCHE USA AND DEALER PORSCHE OF SAN DIEGO HAVE REFUSED TO EVEN LOOK INTO PROBLEMS AS I HAVE NOT SUCCEEDED IN BRINGING IT TO DEALER WHEN CAMERA DOESN'T WORK! I HAVE FIXED IT MYSELF TWICE BY HITTING CAMERA ABOVE BUMPER WITH MY HAND. THIS IS DANGEROUS, AND CAR CANNOT SAFELY BE DRIVEN WITHOUT A BACKUP CAMERA. I NOTE FORD IS RECALLING 700000 VEHICLES FOR SIMILAR PROBLEM! WHAT DO I DO? OCCURS WHEN PARKED.

Manufacturer: PORSCHE
Mfg Campaign: 11362061
Notice Date: Sep 30, 2020
Recall Date: Sep 30, 2020

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