Complaints & Recalls
Consumer Complaints
8 ComplaintsPorsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When starting from a full stop and traveling approximately 25 mph, a car crosses in front of me. I make an emergency stop to avoid a collision. The car will then not shift out of first gear. I then must safely get off the highway, stop the car and when I restart the car everything works fine. This has occurred three times under almost the exact scenario over the first year of operation. This problem provides an unsafe condition for the car’s occupants as well as others on the road. I have had the car inspected by three separate Porsche dealers. Their position is that they can find no problem with the car, but have never tried to reproduce the event (to dangerous). I have volumes of reports from Porsche, all saying that they can find no problem with the car .
Corrective Action:
When starting from a full stop and traveling approximately 25 mph, a car crosses in front of me. I make an emergency stop to avoid a collision. The car will then not shift out of first gear. I then must safely get off the highway, stop the car and when I restart the car everything works fine. This has occurred three times under almost the exact scenario over the first year of operation. This problem provides an unsafe condition for the car’s occupants as well as others on the road. I have had the car inspected by three separate Porsche dealers. Their position is that they can find no problem with the car, but have never tried to reproduce the event (to dangerous). I have volumes of reports from Porsche, all saying that they can find no problem with the car .
Additional Notes:
When starting from a full stop and traveling approximately 25 mph, a car crosses in front of me. I make an emergency stop to avoid a collision. The car will then not shift out of first gear. I then must safely get off the highway, stop the car and when I restart the car everything works fine. This has occurred three times under almost the exact scenario over the first year of operation. This problem provides an unsafe condition for the car’s occupants as well as others on the road. I have had the car inspected by three separate Porsche dealers. Their position is that they can find no problem with the car, but have never tried to reproduce the event (to dangerous). I have volumes of reports from Porsche, all saying that they can find no problem with the car .
Mfg Campaign: 11661616
Recall Date: May 17, 2025
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Brakes slammed on and hard left turn initiated. Collision warning light flashed. There was nothing in front of me. Action caused an artery to tear in my lung. Hospitalized with life threating injury. Car had recently received 1st year service. Called dealer service manager to report failure, he said the car could not do this. Car has not been inspected at this time. Lawyer advised not to drive car, but also said his team had no equipment to review failure, needed to be taken to dealer who would probably not work with him. There are many of these failures on the internet, Also have friends how have had similar issues multiple times. How do i proceed?
Corrective Action:
Brakes slammed on and hard left turn initiated. Collision warning light flashed. There was nothing in front of me. Action caused an artery to tear in my lung. Hospitalized with life threating injury. Car had recently received 1st year service. Called dealer service manager to report failure, he said the car could not do this. Car has not been inspected at this time. Lawyer advised not to drive car, but also said his team had no equipment to review failure, needed to be taken to dealer who would probably not work with him. There are many of these failures on the internet, Also have friends how have had similar issues multiple times. How do i proceed?
Additional Notes:
Brakes slammed on and hard left turn initiated. Collision warning light flashed. There was nothing in front of me. Action caused an artery to tear in my lung. Hospitalized with life threating injury. Car had recently received 1st year service. Called dealer service manager to report failure, he said the car could not do this. Car has not been inspected at this time. Lawyer advised not to drive car, but also said his team had no equipment to review failure, needed to be taken to dealer who would probably not work with him. There are many of these failures on the internet, Also have friends how have had similar issues multiple times. How do i proceed?
Mfg Campaign: 11622099
Recall Date: Oct 26, 2024
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Brakes slammed on and hard left turn initiated. Collision warning light flashed. There was nothing in front of me. Action caused an artery to tear in my lung. Hospitalized with life threating injury. Car had recently received 1st year service. Called dealer service manager to report failure, he said the car could not do this. Car has not been inspected at this time. Lawyer advised not to drive car, but also said his team had no equipment to review failure, needed to be taken to dealer who would probably not work with him. There are many of these failures on the internet, Also have friends how have had similar issues multiple times. How do i proceed?
Corrective Action:
Brakes slammed on and hard left turn initiated. Collision warning light flashed. There was nothing in front of me. Action caused an artery to tear in my lung. Hospitalized with life threating injury. Car had recently received 1st year service. Called dealer service manager to report failure, he said the car could not do this. Car has not been inspected at this time. Lawyer advised not to drive car, but also said his team had no equipment to review failure, needed to be taken to dealer who would probably not work with him. There are many of these failures on the internet, Also have friends how have had similar issues multiple times. How do i proceed?
Additional Notes:
Brakes slammed on and hard left turn initiated. Collision warning light flashed. There was nothing in front of me. Action caused an artery to tear in my lung. Hospitalized with life threating injury. Car had recently received 1st year service. Called dealer service manager to report failure, he said the car could not do this. Car has not been inspected at this time. Lawyer advised not to drive car, but also said his team had no equipment to review failure, needed to be taken to dealer who would probably not work with him. There are many of these failures on the internet, Also have friends how have had similar issues multiple times. How do i proceed?
Mfg Campaign: 11622099
Recall Date: Oct 26, 2024
Porsche Cars North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was pulling into a parking space going 3-5 mph when the car suddenly accelerated, jumped the curb and wouldn't stop. Yes, available for inspection 2. Car wouldn't stop- heading into a storefront with people outside 3. Not yet 4. Yes, dealer and pending with insurance rep 5. None
Corrective Action:
I was pulling into a parking space going 3-5 mph when the car suddenly accelerated, jumped the curb and wouldn't stop. Yes, available for inspection 2. Car wouldn't stop- heading into a storefront with people outside 3. Not yet 4. Yes, dealer and pending with insurance rep 5. None
Additional Notes:
I was pulling into a parking space going 3-5 mph when the car suddenly accelerated, jumped the curb and wouldn't stop. Yes, available for inspection 2. Car wouldn't stop- heading into a storefront with people outside 3. Not yet 4. Yes, dealer and pending with insurance rep 5. None
Mfg Campaign: 11621796
Recall Date: Oct 24, 2024
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was pulling into a parking space going 3-5 mph when the car suddenly accelerated, jumped the curb and wouldn't stop. Yes, available for inspection 2. Car wouldn't stop- heading into a storefront with people outside 3. Not yet 4. Yes, dealer and pending with insurance rep 5. None
Corrective Action:
I was pulling into a parking space going 3-5 mph when the car suddenly accelerated, jumped the curb and wouldn't stop. Yes, available for inspection 2. Car wouldn't stop- heading into a storefront with people outside 3. Not yet 4. Yes, dealer and pending with insurance rep 5. None
Additional Notes:
I was pulling into a parking space going 3-5 mph when the car suddenly accelerated, jumped the curb and wouldn't stop. Yes, available for inspection 2. Car wouldn't stop- heading into a storefront with people outside 3. Not yet 4. Yes, dealer and pending with insurance rep 5. None
Mfg Campaign: 11621796
Recall Date: Oct 24, 2024
Porsche Cars North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Car sensor showed collision happening, without any external car onsite on a highway. And after pulling the car onto a safe place on the shoulder, upon hitting park gear the side rail airbags deployed. No accident happened to the car but airbags deployed unprovoked causing neck and face injuries to driver. Diagnostic report showed no damage to externally or undercarriage damage, with airbags deploying 18sec after sensor malfunction
Corrective Action:
Car sensor showed collision happening, without any external car onsite on a highway. And after pulling the car onto a safe place on the shoulder, upon hitting park gear the side rail airbags deployed. No accident happened to the car but airbags deployed unprovoked causing neck and face injuries to driver. Diagnostic report showed no damage to externally or undercarriage damage, with airbags deploying 18sec after sensor malfunction
Additional Notes:
Car sensor showed collision happening, without any external car onsite on a highway. And after pulling the car onto a safe place on the shoulder, upon hitting park gear the side rail airbags deployed. No accident happened to the car but airbags deployed unprovoked causing neck and face injuries to driver. Diagnostic report showed no damage to externally or undercarriage damage, with airbags deploying 18sec after sensor malfunction
Mfg Campaign: 11567819
Recall Date: Jan 25, 2024
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle suddenly slammed on brakes on highway I90 in Chicago for NO apparent reason at 25mph. The car came to an immediate halt and if not for shoulder cars behind me would have stuck me. I am afraid to drive car. Dealership down plays faulty sensor, car has 2,000 miles. What assurance do I have to trust new sensor. System not redundant. I had no control of my vehicle and my life was at jeopardy. I will not trust.cat. Porsche is aware of issue for years yet nothing done to resolve. Phantom braking concerns litter the internet
Corrective Action:
Vehicle suddenly slammed on brakes on highway I90 in Chicago for NO apparent reason at 25mph. The car came to an immediate halt and if not for shoulder cars behind me would have stuck me. I am afraid to drive car. Dealership down plays faulty sensor, car has 2,000 miles. What assurance do I have to trust new sensor. System not redundant. I had no control of my vehicle and my life was at jeopardy. I will not trust.cat. Porsche is aware of issue for years yet nothing done to resolve. Phantom braking concerns litter the internet
Additional Notes:
Vehicle suddenly slammed on brakes on highway I90 in Chicago for NO apparent reason at 25mph. The car came to an immediate halt and if not for shoulder cars behind me would have stuck me. I am afraid to drive car. Dealership down plays faulty sensor, car has 2,000 miles. What assurance do I have to trust new sensor. System not redundant. I had no control of my vehicle and my life was at jeopardy. I will not trust.cat. Porsche is aware of issue for years yet nothing done to resolve. Phantom braking concerns litter the internet
Mfg Campaign: 11559242
Recall Date: Dec 9, 2023
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle suddenly slammed on brakes on highway I90 in Chicago for NO apparent reason at 25mph. The car came to an immediate halt and if not for shoulder cars behind me would have stuck me. I am afraid to drive car. Dealership down plays faulty sensor, car has 2,000 miles. What assurance do I have to trust new sensor. System not redundant. I had no control of my vehicle and my life was at jeopardy. I will not trust.cat. Porsche is aware of issue for years yet nothing done to resolve. Phantom braking concerns litter the internet
Corrective Action:
Vehicle suddenly slammed on brakes on highway I90 in Chicago for NO apparent reason at 25mph. The car came to an immediate halt and if not for shoulder cars behind me would have stuck me. I am afraid to drive car. Dealership down plays faulty sensor, car has 2,000 miles. What assurance do I have to trust new sensor. System not redundant. I had no control of my vehicle and my life was at jeopardy. I will not trust.cat. Porsche is aware of issue for years yet nothing done to resolve. Phantom braking concerns litter the internet
Additional Notes:
Vehicle suddenly slammed on brakes on highway I90 in Chicago for NO apparent reason at 25mph. The car came to an immediate halt and if not for shoulder cars behind me would have stuck me. I am afraid to drive car. Dealership down plays faulty sensor, car has 2,000 miles. What assurance do I have to trust new sensor. System not redundant. I had no control of my vehicle and my life was at jeopardy. I will not trust.cat. Porsche is aware of issue for years yet nothing done to resolve. Phantom braking concerns litter the internet
Mfg Campaign: 11559242
Recall Date: Dec 9, 2023
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