Complaints & Recalls
Consumer Complaints
5 ComplaintsPorsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My car has intermittently triggered false collision warnings—approximately 8 to 10 times over ~8,500 miles. Each time, while driving between 20–40 mph with no visible obstacles, the system issued an orange collision alert, sounded an alarm, and abruptly applied the brakes. This sudden braking poses a serious safety risk, as it could cause a rear-end collision. The vehicle has been at the dealer for 14 days and remains there, as they’ve been unable to replicate the issue or find any stored fault codes.
Corrective Action:
My car has intermittently triggered false collision warnings—approximately 8 to 10 times over ~8,500 miles. Each time, while driving between 20–40 mph with no visible obstacles, the system issued an orange collision alert, sounded an alarm, and abruptly applied the brakes. This sudden braking poses a serious safety risk, as it could cause a rear-end collision. The vehicle has been at the dealer for 14 days and remains there, as they’ve been unable to replicate the issue or find any stored fault codes.
Additional Notes:
My car has intermittently triggered false collision warnings—approximately 8 to 10 times over ~8,500 miles. Each time, while driving between 20–40 mph with no visible obstacles, the system issued an orange collision alert, sounded an alarm, and abruptly applied the brakes. This sudden braking poses a serious safety risk, as it could cause a rear-end collision. The vehicle has been at the dealer for 14 days and remains there, as they’ve been unable to replicate the issue or find any stored fault codes.
Mfg Campaign: 11677130
Recall Date: Jul 29, 2025
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving at 40mph on a town road on a dry, sunny day when, without warning, the brakes slammed on extremely forcefully, almost to a full stop, and a big triangle showed on the dashboard with the words COLLISION WARNING. I don’t recall if there was an audible alarm or not. The warning disappeared and the car resumed forward motion almost as quickly as it had appeared. My body jolted forward against my seat belt and items on the passenger seat went flying forward and fell on the floor. There were no other cars on the road at the time but, if there had been anyone in back of me, it very well could have caused an accident. My neck and chest are quite sore the day after this happened. I stopped the car and walked around outside and did not see anything out of the ordinary - nothing in the road either. It was a paved secondary road without potholes in the immediate vicinity. The dealership will be picking up the car to inspect it and implement an “alert” upgrade service for the front camera system that may or may not have any connection to the problem.
Corrective Action:
I was driving at 40mph on a town road on a dry, sunny day when, without warning, the brakes slammed on extremely forcefully, almost to a full stop, and a big triangle showed on the dashboard with the words COLLISION WARNING. I don’t recall if there was an audible alarm or not. The warning disappeared and the car resumed forward motion almost as quickly as it had appeared. My body jolted forward against my seat belt and items on the passenger seat went flying forward and fell on the floor. There were no other cars on the road at the time but, if there had been anyone in back of me, it very well could have caused an accident. My neck and chest are quite sore the day after this happened. I stopped the car and walked around outside and did not see anything out of the ordinary - nothing in the road either. It was a paved secondary road without potholes in the immediate vicinity. The dealership will be picking up the car to inspect it and implement an “alert” upgrade service for the front camera system that may or may not have any connection to the problem.
Additional Notes:
I was driving at 40mph on a town road on a dry, sunny day when, without warning, the brakes slammed on extremely forcefully, almost to a full stop, and a big triangle showed on the dashboard with the words COLLISION WARNING. I don’t recall if there was an audible alarm or not. The warning disappeared and the car resumed forward motion almost as quickly as it had appeared. My body jolted forward against my seat belt and items on the passenger seat went flying forward and fell on the floor. There were no other cars on the road at the time but, if there had been anyone in back of me, it very well could have caused an accident. My neck and chest are quite sore the day after this happened. I stopped the car and walked around outside and did not see anything out of the ordinary - nothing in the road either. It was a paved secondary road without potholes in the immediate vicinity. The dealership will be picking up the car to inspect it and implement an “alert” upgrade service for the front camera system that may or may not have any connection to the problem.
Mfg Campaign: 11670241
Recall Date: Jun 30, 2025
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving at 40mph on a town road on a dry, sunny day when, without warning, the brakes slammed on extremely forcefully, almost to a full stop, and a big triangle showed on the dashboard with the words COLLISION WARNING. I don’t recall if there was an audible alarm or not. The warning disappeared and the car resumed forward motion almost as quickly as it had appeared. My body jolted forward against my seat belt and items on the passenger seat went flying forward and fell on the floor. There were no other cars on the road at the time but, if there had been anyone in back of me, it very well could have caused an accident. My neck and chest are quite sore the day after this happened. I stopped the car and walked around outside and did not see anything out of the ordinary - nothing in the road either. It was a paved secondary road without potholes in the immediate vicinity. The dealership will be picking up the car to inspect it and implement an “alert” upgrade service for the front camera system that may or may not have any connection to the problem.
Corrective Action:
I was driving at 40mph on a town road on a dry, sunny day when, without warning, the brakes slammed on extremely forcefully, almost to a full stop, and a big triangle showed on the dashboard with the words COLLISION WARNING. I don’t recall if there was an audible alarm or not. The warning disappeared and the car resumed forward motion almost as quickly as it had appeared. My body jolted forward against my seat belt and items on the passenger seat went flying forward and fell on the floor. There were no other cars on the road at the time but, if there had been anyone in back of me, it very well could have caused an accident. My neck and chest are quite sore the day after this happened. I stopped the car and walked around outside and did not see anything out of the ordinary - nothing in the road either. It was a paved secondary road without potholes in the immediate vicinity. The dealership will be picking up the car to inspect it and implement an “alert” upgrade service for the front camera system that may or may not have any connection to the problem.
Additional Notes:
I was driving at 40mph on a town road on a dry, sunny day when, without warning, the brakes slammed on extremely forcefully, almost to a full stop, and a big triangle showed on the dashboard with the words COLLISION WARNING. I don’t recall if there was an audible alarm or not. The warning disappeared and the car resumed forward motion almost as quickly as it had appeared. My body jolted forward against my seat belt and items on the passenger seat went flying forward and fell on the floor. There were no other cars on the road at the time but, if there had been anyone in back of me, it very well could have caused an accident. My neck and chest are quite sore the day after this happened. I stopped the car and walked around outside and did not see anything out of the ordinary - nothing in the road either. It was a paved secondary road without potholes in the immediate vicinity. The dealership will be picking up the car to inspect it and implement an “alert” upgrade service for the front camera system that may or may not have any connection to the problem.
Mfg Campaign: 11670241
Recall Date: Jun 30, 2025
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving at 40mph on a town road on a dry, sunny day when, without warning, the brakes slammed on extremely forcefully, almost to a full stop, and a big triangle showed on the dashboard with the words COLLISION WARNING. I don’t recall if there was an audible alarm or not. The warning disappeared and the car resumed forward motion almost as quickly as it had appeared. My body jolted forward against my seat belt and items on the passenger seat went flying forward and fell on the floor. There were no other cars on the road at the time but, if there had been anyone in back of me, it very well could have caused an accident. My neck and chest are quite sore the day after this happened. I stopped the car and walked around outside and did not see anything out of the ordinary - nothing in the road either. It was a paved secondary road without potholes in the immediate vicinity. The dealership will be picking up the car to inspect it and implement an “alert” upgrade service for the front camera system that may or may not have any connection to the problem.
Corrective Action:
I was driving at 40mph on a town road on a dry, sunny day when, without warning, the brakes slammed on extremely forcefully, almost to a full stop, and a big triangle showed on the dashboard with the words COLLISION WARNING. I don’t recall if there was an audible alarm or not. The warning disappeared and the car resumed forward motion almost as quickly as it had appeared. My body jolted forward against my seat belt and items on the passenger seat went flying forward and fell on the floor. There were no other cars on the road at the time but, if there had been anyone in back of me, it very well could have caused an accident. My neck and chest are quite sore the day after this happened. I stopped the car and walked around outside and did not see anything out of the ordinary - nothing in the road either. It was a paved secondary road without potholes in the immediate vicinity. The dealership will be picking up the car to inspect it and implement an “alert” upgrade service for the front camera system that may or may not have any connection to the problem.
Additional Notes:
I was driving at 40mph on a town road on a dry, sunny day when, without warning, the brakes slammed on extremely forcefully, almost to a full stop, and a big triangle showed on the dashboard with the words COLLISION WARNING. I don’t recall if there was an audible alarm or not. The warning disappeared and the car resumed forward motion almost as quickly as it had appeared. My body jolted forward against my seat belt and items on the passenger seat went flying forward and fell on the floor. There were no other cars on the road at the time but, if there had been anyone in back of me, it very well could have caused an accident. My neck and chest are quite sore the day after this happened. I stopped the car and walked around outside and did not see anything out of the ordinary - nothing in the road either. It was a paved secondary road without potholes in the immediate vicinity. The dealership will be picking up the car to inspect it and implement an “alert” upgrade service for the front camera system that may or may not have any connection to the problem.
Mfg Campaign: 11670241
Recall Date: Jun 30, 2025
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car's power brake system stopped working. We did not incur an accident just because we found a side road before the upcoming traffic light; otherwise, it would have been a disaster. This car also had other software issues, but it was not as alarming. We believe driving is unsafe. The manufacturer is offering a payment to get back that car and drive it. Still, unless the competent authorities take responsibility for checking that the Porsche Macan EV is safe to drive, our family will not be Porsche's guinea pig. We did not get into an accident just for pure luck, but what will happen if the issue occurs again? The car is under warranty, but another power brake failure can be fatal. It is not an easy position to be in.
Corrective Action:
The car's power brake system stopped working. We did not incur an accident just because we found a side road before the upcoming traffic light; otherwise, it would have been a disaster. This car also had other software issues, but it was not as alarming. We believe driving is unsafe. The manufacturer is offering a payment to get back that car and drive it. Still, unless the competent authorities take responsibility for checking that the Porsche Macan EV is safe to drive, our family will not be Porsche's guinea pig. We did not get into an accident just for pure luck, but what will happen if the issue occurs again? The car is under warranty, but another power brake failure can be fatal. It is not an easy position to be in.
Additional Notes:
The car's power brake system stopped working. We did not incur an accident just because we found a side road before the upcoming traffic light; otherwise, it would have been a disaster. This car also had other software issues, but it was not as alarming. We believe driving is unsafe. The manufacturer is offering a payment to get back that car and drive it. Still, unless the competent authorities take responsibility for checking that the Porsche Macan EV is safe to drive, our family will not be Porsche's guinea pig. We did not get into an accident just for pure luck, but what will happen if the issue occurs again? The car is under warranty, but another power brake failure can be fatal. It is not an easy position to be in.
Mfg Campaign: 11635396
Recall Date: Jan 11, 2025
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