PORSCHE PANAMERA 2018

Complete listing of complaints and recalls for this vehicle

11
Complaints
8
Recalls

Complaints & Recalls

11 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Porsche Cars North America, Inc.
NHTSA Campaign: 23V033000 SAFETY RECALL
24.5K Vehicles Affected
Recall Date: Jan 27, 2023
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2021 Panamera, Panamera 4, Panamera GTS and Panamera Turbo vehicles. Please see the recall report for a complete list of specific model names and model years. Humidity may enter the external coolant pump for the climate control system and cause an electrical short circuit.

Potential Risk:
An electrical short circuit increases the risk of a vehicle fire.
FREE Recall Solution:
Dealers will replace the external coolant pump and inspect and replace the plug-in connection, if necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed March 6, 2023. Owners will receive a second notice once remedy becomes available, anticipated July 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: APA1
Notice Date: Jun 29, 2023
Recall Date: Jan 27, 2023
Porsche Cars North America, Inc.
NHTSA Campaign: 19V735000 SAFETY RECALL
44.1K Vehicles Affected
Recall Date: Oct 16, 2019
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Potential Risk:
If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
FREE Recall Solution:
Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AKB8
Notice Date: Dec 13, 2019
Recall Date: Oct 16, 2019
Porsche Cars North America, Inc.
NHTSA Campaign: 19V180000 SAFETY RECALL
182 Vehicles Affected
Recall Date: Mar 6, 2019
Safety Issue:

Porsche Cars North America, Inc is recalling certain 2018 Panamera, Panamera 4, Panamera 4 E-Hybrid, Panamera 4 E-Hybrid Executive, Panamera 4 E- Hybrid Sport Turismo, Panamera 4S, Panamera Turbo, Panamera Turbo Executive, Panamera 4 Sport Turismo, Panamera Turbo S E-Hybrid Sport Turismo, vehicles. Incorrect soldering of a control unit may result in the intermittent failure of various systems, possible affecting vehicle driveability.

Potential Risk:
Impaired vehicle driveability can increase the risk of a crash.
FREE Recall Solution:
Porsche Cars North America will notify owners, and dealers will replace the affected control units, free of charge. The recall began May 17, 2019. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is AKA5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AKA5
Notice Date: May 17, 2019
Recall Date: Mar 6, 2019
Porsche Cars North America, Inc.
NHTSA Campaign: 19V115000 SAFETY RECALL
14.1K Vehicles Affected
Recall Date: Feb 20, 2019
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Potential Risk:
If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.
FREE Recall Solution:
Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AKA1/AKA0
Notice Date: Apr 19, 2019
Recall Date: Feb 20, 2019
Porsche Cars North America, Inc.
NHTSA Campaign: 18V898000 SAFETY RECALL
17.7K Vehicles Affected
Recall Date: Dec 19, 2018
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Porsche Panamera, Panamera 4, Panamera 4S, Panamera Turbo, Panamera 4S Executive, Panamera Turbo Executive, 2018 Panamera 4 Executive, Panamera 4 E-Hybrid, Panamera Turbo S E-Hybrid, Panamera 4 E-Hybrid Executive, Panamera S E-Hybrid Executive, Panamera 4 Sport Turismo, Panamera 4S Sport Turismo, Panamera 4 E-Hybrid Sport Turismo, Panamera Turbo Sport Turismo, and Panamera Turbo S Sport Turismo vehicles. A software failure may result in an intermittent loss of electric power steering assist.

Potential Risk:
An intermittent loss of power steering assist can increase the risk of a crash.
FREE Recall Solution:
Porsche will notify owners, and dealers will reprogram the power steering control unit, free of charge. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ13.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AJ13
Notice Date: Mar 21, 2019
Recall Date: Dec 19, 2018
Porsche Cars North America, Inc.
NHTSA Campaign: 18V841000 SAFETY RECALL
112 Vehicles Affected
Recall Date: Nov 28, 2018
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Porsche Panamera Turbo S Hybrid Executive, Panamera 4 Hybrid, Panamera Turbo S Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, and Panamera Turbo S Hybrid Sport Turismo vehicles. The brake lines installed on the front axle may corrode over time. Corrosion inside the line may affect the front braking performance.

Potential Risk:
Braking ability that is reduced due to a corroded brake line can increase the risk of a crash.
FREE Recall Solution:
Porsche will notify owners, and dealers will replace the brake line, and any damaged brake components, free of charge. The recall began June 26, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AJ11
Notice Date: Jun 26, 2019
Recall Date: Nov 28, 2018

Consumer Complaints

11 Complaints
Porsche Cars North America, Inc.
Campaign: 11676431 Other
Jul 27, 2025
Defect Description:

ENGINE

Potential Consequences:

This vehicle has an engine which has rocker arms that are known to fail. The manufacturer has not issued a recall to fix this issue which can result in a catastrophic engine failure. They have acknowledged the rocker arms in pre 2018 models to be defective and insufficiently reinforced to handle the strain of the valve train.

Corrective Action:

This vehicle has an engine which has rocker arms that are known to fail. The manufacturer has not issued a recall to fix this issue which can result in a catastrophic engine failure. They have acknowledged the rocker arms in pre 2018 models to be defective and insufficiently reinforced to handle the strain of the valve train.

Additional Notes:

This vehicle has an engine which has rocker arms that are known to fail. The manufacturer has not issued a recall to fix this issue which can result in a catastrophic engine failure. They have acknowledged the rocker arms in pre 2018 models to be defective and insufficiently reinforced to handle the strain of the valve train.

Manufacturer: PORSCHE
Mfg Campaign: 11676431
Notice Date: Jul 27, 2025
Recall Date: Jul 27, 2025
Porsche Cars North America, Inc.
Campaign: 11657200 Other
1 Vehicles Affected
Apr 28, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owned a 2018 Porsche Panamera. The contact stated that when he was parking the vehicle, as he had shifted from reverse (R) to drive (D) to straighten the vehicle in the parking spot, the vehicle had inadvertently accelerated at an unknown speed. The contact stated that the vehicle ran through an intersection and crashed into five parked vehicles. The contact stated that he had depressed the brake pedal and was not able to stop the vehicle. The contact stated that his vehicle was stopped by the last vehicle he had crashed into. The contact stated that the police had arrived and issued a report. The contact stated that the vehicle air bags had deployed and that he was transported to the hospital by ambulance. The contact stated that he had bruises on both his ankles and calves and that he had bruises on both wrists and hands. The contact stated that the driver's front fender, door, and quarter panel had been damaged by the crash. The contact stated that the driver's front wheel had sheared off the vehicle. The contact stated that the vehicle had been towed to an impound lot and his insurance provider had declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 83,000.

Corrective Action:

The contact owned a 2018 Porsche Panamera. The contact stated that when he was parking the vehicle, as he had shifted from reverse (R) to drive (D) to straighten the vehicle in the parking spot, the vehicle had inadvertently accelerated at an unknown speed. The contact stated that the vehicle ran through an intersection and crashed into five parked vehicles. The contact stated that he had depressed the brake pedal and was not able to stop the vehicle. The contact stated that his vehicle was stopped by the last vehicle he had crashed into. The contact stated that the police had arrived and issued a report. The contact stated that the vehicle air bags had deployed and that he was transported to the hospital by ambulance. The contact stated that he had bruises on both his ankles and calves and that he had bruises on both wrists and hands. The contact stated that the driver's front fender, door, and quarter panel had been damaged by the crash. The contact stated that the driver's front wheel had sheared off the vehicle. The contact stated that the vehicle had been towed to an impound lot and his insurance provider had declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 83,000.

Additional Notes:

The contact owned a 2018 Porsche Panamera. The contact stated that when he was parking the vehicle, as he had shifted from reverse (R) to drive (D) to straighten the vehicle in the parking spot, the vehicle had inadvertently accelerated at an unknown speed. The contact stated that the vehicle ran through an intersection and crashed into five parked vehicles. The contact stated that he had depressed the brake pedal and was not able to stop the vehicle. The contact stated that his vehicle was stopped by the last vehicle he had crashed into. The contact stated that the police had arrived and issued a report. The contact stated that the vehicle air bags had deployed and that he was transported to the hospital by ambulance. The contact stated that he had bruises on both his ankles and calves and that he had bruises on both wrists and hands. The contact stated that the driver's front fender, door, and quarter panel had been damaged by the crash. The contact stated that the driver's front wheel had sheared off the vehicle. The contact stated that the vehicle had been towed to an impound lot and his insurance provider had declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 83,000.

Manufacturer: PORSCHE
Mfg Campaign: 11657200
Notice Date: Apr 28, 2025
Recall Date: Apr 28, 2025
Porsche Cars North America, Inc.
Campaign: 11657200 Other
1 Vehicles Affected
Apr 28, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owned a 2018 Porsche Panamera. The contact stated that when he was parking the vehicle, as he had shifted from reverse (R) to drive (D) to straighten the vehicle in the parking spot, the vehicle had inadvertently accelerated at an unknown speed. The contact stated that the vehicle ran through an intersection and crashed into five parked vehicles. The contact stated that he had depressed the brake pedal and was not able to stop the vehicle. The contact stated that his vehicle was stopped by the last vehicle he had crashed into. The contact stated that the police had arrived and issued a report. The contact stated that the vehicle air bags had deployed and that he was transported to the hospital by ambulance. The contact stated that he had bruises on both his ankles and calves and that he had bruises on both wrists and hands. The contact stated that the driver's front fender, door, and quarter panel had been damaged by the crash. The contact stated that the driver's front wheel had sheared off the vehicle. The contact stated that the vehicle had been towed to an impound lot and his insurance provider had declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 83,000.

Corrective Action:

The contact owned a 2018 Porsche Panamera. The contact stated that when he was parking the vehicle, as he had shifted from reverse (R) to drive (D) to straighten the vehicle in the parking spot, the vehicle had inadvertently accelerated at an unknown speed. The contact stated that the vehicle ran through an intersection and crashed into five parked vehicles. The contact stated that he had depressed the brake pedal and was not able to stop the vehicle. The contact stated that his vehicle was stopped by the last vehicle he had crashed into. The contact stated that the police had arrived and issued a report. The contact stated that the vehicle air bags had deployed and that he was transported to the hospital by ambulance. The contact stated that he had bruises on both his ankles and calves and that he had bruises on both wrists and hands. The contact stated that the driver's front fender, door, and quarter panel had been damaged by the crash. The contact stated that the driver's front wheel had sheared off the vehicle. The contact stated that the vehicle had been towed to an impound lot and his insurance provider had declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 83,000.

Additional Notes:

The contact owned a 2018 Porsche Panamera. The contact stated that when he was parking the vehicle, as he had shifted from reverse (R) to drive (D) to straighten the vehicle in the parking spot, the vehicle had inadvertently accelerated at an unknown speed. The contact stated that the vehicle ran through an intersection and crashed into five parked vehicles. The contact stated that he had depressed the brake pedal and was not able to stop the vehicle. The contact stated that his vehicle was stopped by the last vehicle he had crashed into. The contact stated that the police had arrived and issued a report. The contact stated that the vehicle air bags had deployed and that he was transported to the hospital by ambulance. The contact stated that he had bruises on both his ankles and calves and that he had bruises on both wrists and hands. The contact stated that the driver's front fender, door, and quarter panel had been damaged by the crash. The contact stated that the driver's front wheel had sheared off the vehicle. The contact stated that the vehicle had been towed to an impound lot and his insurance provider had declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 83,000.

Manufacturer: PORSCHE
Mfg Campaign: 11657200
Notice Date: Apr 28, 2025
Recall Date: Apr 28, 2025
Porsche Cars North America, Inc.
Campaign: 11636331 Other
Jan 16, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

On my 4th visit to the Porsche dealership and the problem is still not resolved. There are MANY references to the same problem online. The problem: error message on the dash stating REVERSE NOT AVAILABLE and car goes into 3RD gear only and stays there. Only final solution is new transmission which Porsche resists doing It has happened 6 times now. attaching a photo and I have many more of these from 2024

Corrective Action:

On my 4th visit to the Porsche dealership and the problem is still not resolved. There are MANY references to the same problem online. The problem: error message on the dash stating REVERSE NOT AVAILABLE and car goes into 3RD gear only and stays there. Only final solution is new transmission which Porsche resists doing It has happened 6 times now. attaching a photo and I have many more of these from 2024

Additional Notes:

On my 4th visit to the Porsche dealership and the problem is still not resolved. There are MANY references to the same problem online. The problem: error message on the dash stating REVERSE NOT AVAILABLE and car goes into 3RD gear only and stays there. Only final solution is new transmission which Porsche resists doing It has happened 6 times now. attaching a photo and I have many more of these from 2024

Manufacturer: PORSCHE
Mfg Campaign: 11636331
Notice Date: Jan 16, 2025
Recall Date: Jan 16, 2025
Porsche Cars North America, Inc.
Campaign: 11603332 Other
Jul 19, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission fault causes car to be stuck in gear and will not shift. This issue appears to be happening quite frequently with these ecars, regardless of mileage. It's dangerous, especially if it occurs on the highway .

Corrective Action:

Transmission fault causes car to be stuck in gear and will not shift. This issue appears to be happening quite frequently with these ecars, regardless of mileage. It's dangerous, especially if it occurs on the highway .

Additional Notes:

Transmission fault causes car to be stuck in gear and will not shift. This issue appears to be happening quite frequently with these ecars, regardless of mileage. It's dangerous, especially if it occurs on the highway .

Manufacturer: PORSCHE
Mfg Campaign: 11603332
Notice Date: Jul 19, 2024
Recall Date: Jul 19, 2024
Porsche Cars North America, Inc.
Campaign: 11596435 Other
Jun 25, 2024
Defect Description:

AIR BAGS

Potential Consequences:

Porsche dashboard leather shrunk and pealing out. Vehicle will not deploy the airbags if in accident. It needs to be replaced. It is a common issue. It is a safety hazard.

Corrective Action:

Porsche dashboard leather shrunk and pealing out. Vehicle will not deploy the airbags if in accident. It needs to be replaced. It is a common issue. It is a safety hazard.

Additional Notes:

Porsche dashboard leather shrunk and pealing out. Vehicle will not deploy the airbags if in accident. It needs to be replaced. It is a common issue. It is a safety hazard.

Manufacturer: PORSCHE
Mfg Campaign: 11596435
Notice Date: Jun 25, 2024
Recall Date: Jun 25, 2024
Porsche Cars North America, Inc.
Campaign: 11596435 Other
Jun 25, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Porsche dashboard leather shrunk and pealing out. Vehicle will not deploy the airbags if in accident. It needs to be replaced. It is a common issue. It is a safety hazard.

Corrective Action:

Porsche dashboard leather shrunk and pealing out. Vehicle will not deploy the airbags if in accident. It needs to be replaced. It is a common issue. It is a safety hazard.

Additional Notes:

Porsche dashboard leather shrunk and pealing out. Vehicle will not deploy the airbags if in accident. It needs to be replaced. It is a common issue. It is a safety hazard.

Manufacturer: PORSCHE
Mfg Campaign: 11596435
Notice Date: Jun 25, 2024
Recall Date: Jun 25, 2024
Porsche Cars North America, Inc.
Campaign: 11520904 Other
May 8, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Porsche Panamera. The contact received notification of the NHTSA Campaign Number: 23V033000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact to park the vehicle outside the garage until parts became available. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2018 Porsche Panamera. The contact received notification of the NHTSA Campaign Number: 23V033000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact to park the vehicle outside the garage until parts became available. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2018 Porsche Panamera. The contact received notification of the NHTSA Campaign Number: 23V033000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact to park the vehicle outside the garage until parts became available. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: PORSCHE
Mfg Campaign: 11520904
Notice Date: May 8, 2023
Recall Date: May 8, 2023
Porsche Cars North America, Inc.
Campaign: 11454836 Other
Mar 2, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Technology change from 3g to 5g. This discontinues the safety notifications including crash /location alerts. Porsche offered a free replacement, and after dealers had difficulty in installing, Porsche offers a minimum compensation, instead of fixing problem. this will affect all Porsche from 2018 and prior that were set up for 3g network connection . Thank you

Corrective Action:

Technology change from 3g to 5g. This discontinues the safety notifications including crash /location alerts. Porsche offered a free replacement, and after dealers had difficulty in installing, Porsche offers a minimum compensation, instead of fixing problem. this will affect all Porsche from 2018 and prior that were set up for 3g network connection . Thank you

Additional Notes:

Technology change from 3g to 5g. This discontinues the safety notifications including crash /location alerts. Porsche offered a free replacement, and after dealers had difficulty in installing, Porsche offers a minimum compensation, instead of fixing problem. this will affect all Porsche from 2018 and prior that were set up for 3g network connection . Thank you

Manufacturer: PORSCHE
Mfg Campaign: 11454836
Notice Date: Mar 2, 2022
Recall Date: Mar 2, 2022
Porsche Cars North America, Inc.
Campaign: 11435883 Other
Oct 7, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

The auto in question was, and is, under the new car warranty - While driving forward, one of the automobile's display screens displayed an error message stating "Transmission error - Reverse gear not available"; this in itself is not a major issue as the car was in a forward gear. The major safety issue is that the car would not shift gears once this error message cam up. The error has occurred multiple times and, thankfully, did not happen at a critical time - i.e. merging onto a highway. The first time this happened was on August 6, 2020. Porsche was notified of the issue and I was told there was no fix at the time. It happened multiple other times and every time the dealer told me that there wasn't a fix. Porsche did apply a "temporary" fix in the November/December, 2020 timeframe, but this was not permanent and the error happened at least once more after the fix. I continued to check in with the dealer and was always told there was no resolution. In June, 2021 I reached out to Porsche directly, they responded one month later and said they would investigate. In July I was told that there might be a fix by the dealer, but was never called back. I have requested that Porsche buy-back the vehicle given this history, but they indicated that there was a fix and that they would not provide any further resolution. The dealer has applied a software "fix", but I have no faith that this will be permanent, given their history and that it took longer than a year to possibly resolve. This is not unique to my vehicle, per online message boards

Corrective Action:

The auto in question was, and is, under the new car warranty - While driving forward, one of the automobile's display screens displayed an error message stating "Transmission error - Reverse gear not available"; this in itself is not a major issue as the car was in a forward gear. The major safety issue is that the car would not shift gears once this error message cam up. The error has occurred multiple times and, thankfully, did not happen at a critical time - i.e. merging onto a highway. The first time this happened was on August 6, 2020. Porsche was notified of the issue and I was told there was no fix at the time. It happened multiple other times and every time the dealer told me that there wasn't a fix. Porsche did apply a "temporary" fix in the November/December, 2020 timeframe, but this was not permanent and the error happened at least once more after the fix. I continued to check in with the dealer and was always told there was no resolution. In June, 2021 I reached out to Porsche directly, they responded one month later and said they would investigate. In July I was told that there might be a fix by the dealer, but was never called back. I have requested that Porsche buy-back the vehicle given this history, but they indicated that there was a fix and that they would not provide any further resolution. The dealer has applied a software "fix", but I have no faith that this will be permanent, given their history and that it took longer than a year to possibly resolve. This is not unique to my vehicle, per online message boards

Additional Notes:

The auto in question was, and is, under the new car warranty - While driving forward, one of the automobile's display screens displayed an error message stating "Transmission error - Reverse gear not available"; this in itself is not a major issue as the car was in a forward gear. The major safety issue is that the car would not shift gears once this error message cam up. The error has occurred multiple times and, thankfully, did not happen at a critical time - i.e. merging onto a highway. The first time this happened was on August 6, 2020. Porsche was notified of the issue and I was told there was no fix at the time. It happened multiple other times and every time the dealer told me that there wasn't a fix. Porsche did apply a "temporary" fix in the November/December, 2020 timeframe, but this was not permanent and the error happened at least once more after the fix. I continued to check in with the dealer and was always told there was no resolution. In June, 2021 I reached out to Porsche directly, they responded one month later and said they would investigate. In July I was told that there might be a fix by the dealer, but was never called back. I have requested that Porsche buy-back the vehicle given this history, but they indicated that there was a fix and that they would not provide any further resolution. The dealer has applied a software "fix", but I have no faith that this will be permanent, given their history and that it took longer than a year to possibly resolve. This is not unique to my vehicle, per online message boards

Manufacturer: PORSCHE
Mfg Campaign: 11435883
Notice Date: Oct 7, 2021
Recall Date: Oct 7, 2021
Porsche Cars North America, Inc.
Campaign: 11061469 Other
Jan 9, 2018
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2018 PORSCHE PANAMERA. WHILE MAKING A LEFT TURN AT 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER (PORSCHE WEST BROWARD, 4641 SW 148TH AVE, DAVIE, FL 33331, (954) 719-0199). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 3,186.

Corrective Action:

TL* THE CONTACT OWNS A 2018 PORSCHE PANAMERA. WHILE MAKING A LEFT TURN AT 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER (PORSCHE WEST BROWARD, 4641 SW 148TH AVE, DAVIE, FL 33331, (954) 719-0199). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 3,186.

Additional Notes:

TL* THE CONTACT OWNS A 2018 PORSCHE PANAMERA. WHILE MAKING A LEFT TURN AT 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER (PORSCHE WEST BROWARD, 4641 SW 148TH AVE, DAVIE, FL 33331, (954) 719-0199). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 3,186.

Manufacturer: PORSCHE
Mfg Campaign: 11061469
Notice Date: Jan 9, 2018
Recall Date: Jan 9, 2018

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