Complaints & Recalls
Official Safety Recalls - Important!
32 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2021 Panamera, Panamera 4, Panamera GTS and Panamera Turbo vehicles. Please see the recall report for a complete list of specific model names and model years. Humidity may enter the external coolant pump for the climate control system and cause an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA1
Recall Date: Jan 27, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 911 Carrera Coupe, 911 Carrera S Coupe, 911 Carrera 4 Coupe, 911 Carrera 4S Coupe, 911 Turbo Coupe, 911 Turbo S Coupe, Panamera, Panamera 4 E-Hybrid, Panamera 4S, Panamera GTS, Panamera Turbo S, Taycan, Taycan 4S, Taycan Turbo, and Taycan Turbo S vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMB6
Recall Date: Aug 4, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Taycan, Panamera, Panamera Turbo S, Panamera GTS, Panamera 4, Panamera 4 Sport Turismo, Panamera 4 Executive, Panamera 4S Executive, Panamera 4S, Panamera 4S E-Hybrid, and Panamera 4 E-Hybrid vehicles. The front lower trailing arms were not forged correctly and may break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AMB2
Recall Date: May 17, 2021
Consumer Complaints
2 ComplaintsPorsche Cars North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
To whom it may concern; I am writing you with deep disappointment as I am experiencing dissatisfaction with the quality of car that I leased on December, 06, 2021. Panamera was always my dream car, however, today it is a life threat to me and my family. The car is experiencing failure during drive, it self shifts itself to neutral while driving as well failed AC system. Yesterday, 3/19/23, on freeway, I almost got into car accident because of that shift. The car suddenly stopped, and almost got hit by other 3 cars behind me. The problem started since December 2022 with a frequency of once or twice a month. I made an appointment with Rusnak Pasadena dealership shop to run diagnostics. They found nothing… based on 15-20 min drive. The problem started increasing in frequency to 2-3 times a week. It is extremely unsafe now. During time I was leasing car, I never missed any payments, was compliant with due dates, being a proper customer to Porsche dealer (which counts back for many years now). Again, I love the car, it is my dream car, however it is a threat now to my life and my family life. I beg your attention to this matter, as it is frustrating and disappointing experience now. Thank you for your time and business, I would like to remain good customer of Porsche in future, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
To whom it may concern; I am writing you with deep disappointment as I am experiencing dissatisfaction with the quality of car that I leased on December, 06, 2021. Panamera was always my dream car, however, today it is a life threat to me and my family. The car is experiencing failure during drive, it self shifts itself to neutral while driving as well failed AC system. Yesterday, 3/19/23, on freeway, I almost got into car accident because of that shift. The car suddenly stopped, and almost got hit by other 3 cars behind me. The problem started since December 2022 with a frequency of once or twice a month. I made an appointment with Rusnak Pasadena dealership shop to run diagnostics. They found nothing… based on 15-20 min drive. The problem started increasing in frequency to 2-3 times a week. It is extremely unsafe now. During time I was leasing car, I never missed any payments, was compliant with due dates, being a proper customer to Porsche dealer (which counts back for many years now). Again, I love the car, it is my dream car, however it is a threat now to my life and my family life. I beg your attention to this matter, as it is frustrating and disappointing experience now. Thank you for your time and business, I would like to remain good customer of Porsche in future, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
To whom it may concern; I am writing you with deep disappointment as I am experiencing dissatisfaction with the quality of car that I leased on December, 06, 2021. Panamera was always my dream car, however, today it is a life threat to me and my family. The car is experiencing failure during drive, it self shifts itself to neutral while driving as well failed AC system. Yesterday, 3/19/23, on freeway, I almost got into car accident because of that shift. The car suddenly stopped, and almost got hit by other 3 cars behind me. The problem started since December 2022 with a frequency of once or twice a month. I made an appointment with Rusnak Pasadena dealership shop to run diagnostics. They found nothing… based on 15-20 min drive. The problem started increasing in frequency to 2-3 times a week. It is extremely unsafe now. During time I was leasing car, I never missed any payments, was compliant with due dates, being a proper customer to Porsche dealer (which counts back for many years now). Again, I love the car, it is my dream car, however it is a threat now to my life and my family life. I beg your attention to this matter, as it is frustrating and disappointing experience now. Thank you for your time and business, I would like to remain good customer of Porsche in future, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11512917
Recall Date: Mar 20, 2023
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I call to your attention the potential safety issues resulting from manufactories furnishing only one key. the single key fob won't start traveling with no dealer access lost or stolen key fob battery dies etc., etc. Duplicate key fobs are essential Porsche Cars USA is negligent
Corrective Action:
I call to your attention the potential safety issues resulting from manufactories furnishing only one key. the single key fob won't start traveling with no dealer access lost or stolen key fob battery dies etc., etc. Duplicate key fobs are essential Porsche Cars USA is negligent
Additional Notes:
I call to your attention the potential safety issues resulting from manufactories furnishing only one key. the single key fob won't start traveling with no dealer access lost or stolen key fob battery dies etc., etc. Duplicate key fobs are essential Porsche Cars USA is negligent
Mfg Campaign: 11460848
Recall Date: Apr 15, 2022
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