Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2022-2023 Taycan vehicles. An occupant classification system error may deactivate the front passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: ASA2
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB5
Recall Date: Oct 1, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB6 / ARB7
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2025 Taycan vehicles. The front brake hoses can develop cracks and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARB0
Recall Date: Jun 19, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan, 2020-2024 Taycan 4S, Taycan Turbo, 2021-2023 Taycan 4 Cross Turismo, 2022-2023 Taycan 4S Cross Turismo, Taycan Turbo S Cross Turismo, 2023 Taycan Turbo Cross Turismo, 2022-2024 Taycan GTS, Taycan GTS Sport Turismo, and 2020-2023 Taycan Turbo S vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARA5
Recall Date: Mar 20, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2023 Taycan, Taycan 4 Cross Turismo, 2020-2023 Taycan 4S, Taycan Turbo S, 2021-2022 Taycan 4S Cross Turismo, 2022 Taycan Turbo S Cross Turismo, 2022-2023 Taycan GTS, 2023 Taycan GTS Sport Turismo, and 2020-2021 Taycan Turbo vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARA4
Recall Date: Mar 20, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APB6
Recall Date: Dec 13, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2023 Porsche Taycan, 2021-2022 Taycan 4S, Taycan Turbo S, Taycan Turbo, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, Taycan Turbo Cross Turismo, 2022 Taycan GTS, and Taycan GTS Sport Turismo vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APB5
Recall Date: Dec 13, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2023 Taycan, Taycan 4S, Taycan Turbo S, Taycan Turbo, Taycan GTS, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, Taycan Turbo S Cross Turismo, Taycan Turbo Cross Turismo, and Taycan GTS Sport Turismo vehicles. The high-voltage battery may have an insufficient amount of sealant, which can allow liquid to accumulate in the battery.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APB2
Recall Date: Sep 1, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Taycan Turbo, 2021 Taycan, Taycan 4S Cross Turismo, 2022 Taycan, Taycan Turbo, Taycan GTS, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, 2020-2022 Taycan 4S and Taycan Turbo S, and 2023 Taycan vehicles. When there is an unbelted passenger, the seat belt warning light and audible chime will not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA2
Recall Date: Mar 17, 2023
Consumer Complaints
24 ComplaintsPorsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
there has been no remedy for high voltage battery recall
Corrective Action:
there has been no remedy for high voltage battery recall
Additional Notes:
there has been no remedy for high voltage battery recall
Mfg Campaign: 11663650
Recall Date: May 29, 2025
Porsche Cars North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Backing out of a parking space, the car automatically stopped as it should when approaching a curb. When I put the car back in drive and let off the brake, it lurched forward, I then hit the brake and it continued to accelerate for about 20 feet and hit a granite wall.
Corrective Action:
Backing out of a parking space, the car automatically stopped as it should when approaching a curb. When I put the car back in drive and let off the brake, it lurched forward, I then hit the brake and it continued to accelerate for about 20 feet and hit a granite wall.
Additional Notes:
Backing out of a parking space, the car automatically stopped as it should when approaching a curb. When I put the car back in drive and let off the brake, it lurched forward, I then hit the brake and it continued to accelerate for about 20 feet and hit a granite wall.
Mfg Campaign: 11655856
Recall Date: Apr 21, 2025
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Backing out of a parking space, the car automatically stopped as it should when approaching a curb. When I put the car back in drive and let off the brake, it lurched forward, I then hit the brake and it continued to accelerate for about 20 feet and hit a granite wall.
Corrective Action:
Backing out of a parking space, the car automatically stopped as it should when approaching a curb. When I put the car back in drive and let off the brake, it lurched forward, I then hit the brake and it continued to accelerate for about 20 feet and hit a granite wall.
Additional Notes:
Backing out of a parking space, the car automatically stopped as it should when approaching a curb. When I put the car back in drive and let off the brake, it lurched forward, I then hit the brake and it continued to accelerate for about 20 feet and hit a granite wall.
Mfg Campaign: 11655856
Recall Date: Apr 21, 2025
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backing out of a parking space, the car automatically stopped as it should when approaching a curb. When I put the car back in drive and let off the brake, it lurched forward, I then hit the brake and it continued to accelerate for about 20 feet and hit a granite wall.
Corrective Action:
Backing out of a parking space, the car automatically stopped as it should when approaching a curb. When I put the car back in drive and let off the brake, it lurched forward, I then hit the brake and it continued to accelerate for about 20 feet and hit a granite wall.
Additional Notes:
Backing out of a parking space, the car automatically stopped as it should when approaching a curb. When I put the car back in drive and let off the brake, it lurched forward, I then hit the brake and it continued to accelerate for about 20 feet and hit a granite wall.
Mfg Campaign: 11655856
Recall Date: Apr 21, 2025
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
your car. What this means is that the car was being repaired at the time, or I was no longer the owner, so I switched to privacy mode. Figure (B). Charged to 100% at an outdoor charging station Battery capacity is 228mi Figure (B.1). 226mi after arriving home Figure (B.2). After two and a half hours, 6mi will be added automatically Figure (C). 11:17 AM 100% 202mi Figure (C.1). 11:18 AM 100% 202mi Figure (C.2). 11:19 AM Two minutes later, 10mi is automatically added. 100% 212mi Figure (D). Charging completed 100% 217mi Figure (D.1). After a few hours, 13mi will be added automatically The mobile app will stay on the last login screen. Figure (E). Charging is nearly 99% complete and has been stopped. Figure (E.1). Charging starts again from 84%. Figure (E.2). Completed 100% 227mi All of these repairs were done remotely, and the car was repaired while I was using it.There is no record of entering the repair shop or work order. These problems have occurred many times, I have many videos
Corrective Action:
your car. What this means is that the car was being repaired at the time, or I was no longer the owner, so I switched to privacy mode. Figure (B). Charged to 100% at an outdoor charging station Battery capacity is 228mi Figure (B.1). 226mi after arriving home Figure (B.2). After two and a half hours, 6mi will be added automatically Figure (C). 11:17 AM 100% 202mi Figure (C.1). 11:18 AM 100% 202mi Figure (C.2). 11:19 AM Two minutes later, 10mi is automatically added. 100% 212mi Figure (D). Charging completed 100% 217mi Figure (D.1). After a few hours, 13mi will be added automatically The mobile app will stay on the last login screen. Figure (E). Charging is nearly 99% complete and has been stopped. Figure (E.1). Charging starts again from 84%. Figure (E.2). Completed 100% 227mi All of these repairs were done remotely, and the car was repaired while I was using it.There is no record of entering the repair shop or work order. These problems have occurred many times, I have many videos
Additional Notes:
your car. What this means is that the car was being repaired at the time, or I was no longer the owner, so I switched to privacy mode. Figure (B). Charged to 100% at an outdoor charging station Battery capacity is 228mi Figure (B.1). 226mi after arriving home Figure (B.2). After two and a half hours, 6mi will be added automatically Figure (C). 11:17 AM 100% 202mi Figure (C.1). 11:18 AM 100% 202mi Figure (C.2). 11:19 AM Two minutes later, 10mi is automatically added. 100% 212mi Figure (D). Charging completed 100% 217mi Figure (D.1). After a few hours, 13mi will be added automatically The mobile app will stay on the last login screen. Figure (E). Charging is nearly 99% complete and has been stopped. Figure (E.1). Charging starts again from 84%. Figure (E.2). Completed 100% 227mi All of these repairs were done remotely, and the car was repaired while I was using it.There is no record of entering the repair shop or work order. These problems have occurred many times, I have many videos
Mfg Campaign: 11648285
Recall Date: Mar 14, 2025
Porsche Cars North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My car has been repaired six times. Now there is also ACC cruise control, which will not brake but accelerate automatically When driving with both hands on the steering wheel, a warning will be issued. When driving without both hands on the steering wheel, no warning will be issued Unable to set charging Charging mileage capacity software has been tampered with There are many more questions.............. Unable to upload video
Corrective Action:
My car has been repaired six times. Now there is also ACC cruise control, which will not brake but accelerate automatically When driving with both hands on the steering wheel, a warning will be issued. When driving without both hands on the steering wheel, no warning will be issued Unable to set charging Charging mileage capacity software has been tampered with There are many more questions.............. Unable to upload video
Additional Notes:
My car has been repaired six times. Now there is also ACC cruise control, which will not brake but accelerate automatically When driving with both hands on the steering wheel, a warning will be issued. When driving without both hands on the steering wheel, no warning will be issued Unable to set charging Charging mileage capacity software has been tampered with There are many more questions.............. Unable to upload video
Mfg Campaign: 11648204
Recall Date: Mar 13, 2025
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car has been repaired six times. Now there is also ACC cruise control, which will not brake but accelerate automatically When driving with both hands on the steering wheel, a warning will be issued. When driving without both hands on the steering wheel, no warning will be issued Unable to set charging Charging mileage capacity software has been tampered with There are many more questions.............. Unable to upload video
Corrective Action:
My car has been repaired six times. Now there is also ACC cruise control, which will not brake but accelerate automatically When driving with both hands on the steering wheel, a warning will be issued. When driving without both hands on the steering wheel, no warning will be issued Unable to set charging Charging mileage capacity software has been tampered with There are many more questions.............. Unable to upload video
Additional Notes:
My car has been repaired six times. Now there is also ACC cruise control, which will not brake but accelerate automatically When driving with both hands on the steering wheel, a warning will be issued. When driving without both hands on the steering wheel, no warning will be issued Unable to set charging Charging mileage capacity software has been tampered with There are many more questions.............. Unable to upload video
Mfg Campaign: 11648204
Recall Date: Mar 13, 2025
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car has been repaired six times. Now there is also ACC cruise control, which will not brake but accelerate automatically When driving with both hands on the steering wheel, a warning will be issued. When driving without both hands on the steering wheel, no warning will be issued Unable to set charging Charging mileage capacity software has been tampered with There are many more questions.............. Unable to upload video
Corrective Action:
My car has been repaired six times. Now there is also ACC cruise control, which will not brake but accelerate automatically When driving with both hands on the steering wheel, a warning will be issued. When driving without both hands on the steering wheel, no warning will be issued Unable to set charging Charging mileage capacity software has been tampered with There are many more questions.............. Unable to upload video
Additional Notes:
My car has been repaired six times. Now there is also ACC cruise control, which will not brake but accelerate automatically When driving with both hands on the steering wheel, a warning will be issued. When driving without both hands on the steering wheel, no warning will be issued Unable to set charging Charging mileage capacity software has been tampered with There are many more questions.............. Unable to upload video
Mfg Campaign: 11648204
Recall Date: Mar 13, 2025
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is a known Safety Recall, Porsche Recall ARB7 / NHTSA ID 24V-732. I received the "URGENT SAFETY RECALL" Notice in November regarding possible battery cell module defects that could result in a battery fire. I contacted Porsche today and was told that there still is no remedy and that we will be contacted once there is one. I wanted to register a complaint, as suggested, if there is an unacceptable delay in fixing this. It seems to me that more than 3 months without a remedy in sight for an "URGENT SAFETY RECALL" that could result in a battery fire that could be deadly is unacceptable. Please facilitate compliance by Porsche with this "Important Safety Recall" by whatever means are at your disposal. Thanks for your assistance, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This is a known Safety Recall, Porsche Recall ARB7 / NHTSA ID 24V-732. I received the "URGENT SAFETY RECALL" Notice in November regarding possible battery cell module defects that could result in a battery fire. I contacted Porsche today and was told that there still is no remedy and that we will be contacted once there is one. I wanted to register a complaint, as suggested, if there is an unacceptable delay in fixing this. It seems to me that more than 3 months without a remedy in sight for an "URGENT SAFETY RECALL" that could result in a battery fire that could be deadly is unacceptable. Please facilitate compliance by Porsche with this "Important Safety Recall" by whatever means are at your disposal. Thanks for your assistance, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This is a known Safety Recall, Porsche Recall ARB7 / NHTSA ID 24V-732. I received the "URGENT SAFETY RECALL" Notice in November regarding possible battery cell module defects that could result in a battery fire. I contacted Porsche today and was told that there still is no remedy and that we will be contacted once there is one. I wanted to register a complaint, as suggested, if there is an unacceptable delay in fixing this. It seems to me that more than 3 months without a remedy in sight for an "URGENT SAFETY RECALL" that could result in a battery fire that could be deadly is unacceptable. Please facilitate compliance by Porsche with this "Important Safety Recall" by whatever means are at your disposal. Thanks for your assistance, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11646768
Recall Date: Mar 6, 2025
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on a major roadway with no traffic or obstacles in front of me the car went into emergency braking mode and the engine shut down. The dashboard warning said “Engine Control Issue, Park in a Safe Place”. I could not restart the car for about 15 minutes, then it finally restarted and acted normally. The danger was the car braked violently and stopped in the middle lane of a busy street and I was unable to restart or move the car for about 15 minutes.
Corrective Action:
Driving on a major roadway with no traffic or obstacles in front of me the car went into emergency braking mode and the engine shut down. The dashboard warning said “Engine Control Issue, Park in a Safe Place”. I could not restart the car for about 15 minutes, then it finally restarted and acted normally. The danger was the car braked violently and stopped in the middle lane of a busy street and I was unable to restart or move the car for about 15 minutes.
Additional Notes:
Driving on a major roadway with no traffic or obstacles in front of me the car went into emergency braking mode and the engine shut down. The dashboard warning said “Engine Control Issue, Park in a Safe Place”. I could not restart the car for about 15 minutes, then it finally restarted and acted normally. The danger was the car braked violently and stopped in the middle lane of a busy street and I was unable to restart or move the car for about 15 minutes.
Mfg Campaign: 11618882
Recall Date: Oct 9, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on a major roadway with no traffic or obstacles in front of me the car went into emergency braking mode and the engine shut down. The dashboard warning said “Engine Control Issue, Park in a Safe Place”. I could not restart the car for about 15 minutes, then it finally restarted and acted normally. The danger was the car braked violently and stopped in the middle lane of a busy street and I was unable to restart or move the car for about 15 minutes.
Corrective Action:
Driving on a major roadway with no traffic or obstacles in front of me the car went into emergency braking mode and the engine shut down. The dashboard warning said “Engine Control Issue, Park in a Safe Place”. I could not restart the car for about 15 minutes, then it finally restarted and acted normally. The danger was the car braked violently and stopped in the middle lane of a busy street and I was unable to restart or move the car for about 15 minutes.
Additional Notes:
Driving on a major roadway with no traffic or obstacles in front of me the car went into emergency braking mode and the engine shut down. The dashboard warning said “Engine Control Issue, Park in a Safe Place”. I could not restart the car for about 15 minutes, then it finally restarted and acted normally. The danger was the car braked violently and stopped in the middle lane of a busy street and I was unable to restart or move the car for about 15 minutes.
Mfg Campaign: 11618882
Recall Date: Oct 9, 2024
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving on a major roadway with no traffic or obstacles in front of me the car went into emergency braking mode and the engine shut down. The dashboard warning said “Engine Control Issue, Park in a Safe Place”. I could not restart the car for about 15 minutes, then it finally restarted and acted normally. The danger was the car braked violently and stopped in the middle lane of a busy street and I was unable to restart or move the car for about 15 minutes.
Corrective Action:
Driving on a major roadway with no traffic or obstacles in front of me the car went into emergency braking mode and the engine shut down. The dashboard warning said “Engine Control Issue, Park in a Safe Place”. I could not restart the car for about 15 minutes, then it finally restarted and acted normally. The danger was the car braked violently and stopped in the middle lane of a busy street and I was unable to restart or move the car for about 15 minutes.
Additional Notes:
Driving on a major roadway with no traffic or obstacles in front of me the car went into emergency braking mode and the engine shut down. The dashboard warning said “Engine Control Issue, Park in a Safe Place”. I could not restart the car for about 15 minutes, then it finally restarted and acted normally. The danger was the car braked violently and stopped in the middle lane of a busy street and I was unable to restart or move the car for about 15 minutes.
Mfg Campaign: 11618882
Recall Date: Oct 9, 2024
Porsche Cars North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
On December 24, 2023, my family and I were involved in a serious accident while driving our 2023 Porsche Taycan. I was making a left turn at approximately 10 mph when a 2009 Honda Fit, traveling in excess of 65 mph, crossed into oncoming traffic and struck the left side of my vehicle. The impact was concentrated on the area around the front door, fender, and left-side charge port, causing over $60,000 in damage and rendering the vehicle a total loss. Despite the severity of the impact, the side curtain airbags failed to deploy. This malfunction significantly compromised the safety of my family, leading to a 60% tear in my left rotator cuff, which required surgery. The failure of the airbags exposed both me and my family to a greater risk of serious injury or death. The body shop recommended by the dealer, as well as the dealership itself, have both acknowledged this issue. The body shop could not understand why the airbags did not deploy. The vehicle remains available for inspection upon request. Prior to the incident, there were no warning lamps, messages, or other symptoms indicating any potential problems with the vehicle’s safety systems. The failure of these critical components was only discovered as a result of this accident.
Corrective Action:
On December 24, 2023, my family and I were involved in a serious accident while driving our 2023 Porsche Taycan. I was making a left turn at approximately 10 mph when a 2009 Honda Fit, traveling in excess of 65 mph, crossed into oncoming traffic and struck the left side of my vehicle. The impact was concentrated on the area around the front door, fender, and left-side charge port, causing over $60,000 in damage and rendering the vehicle a total loss. Despite the severity of the impact, the side curtain airbags failed to deploy. This malfunction significantly compromised the safety of my family, leading to a 60% tear in my left rotator cuff, which required surgery. The failure of the airbags exposed both me and my family to a greater risk of serious injury or death. The body shop recommended by the dealer, as well as the dealership itself, have both acknowledged this issue. The body shop could not understand why the airbags did not deploy. The vehicle remains available for inspection upon request. Prior to the incident, there were no warning lamps, messages, or other symptoms indicating any potential problems with the vehicle’s safety systems. The failure of these critical components was only discovered as a result of this accident.
Additional Notes:
On December 24, 2023, my family and I were involved in a serious accident while driving our 2023 Porsche Taycan. I was making a left turn at approximately 10 mph when a 2009 Honda Fit, traveling in excess of 65 mph, crossed into oncoming traffic and struck the left side of my vehicle. The impact was concentrated on the area around the front door, fender, and left-side charge port, causing over $60,000 in damage and rendering the vehicle a total loss. Despite the severity of the impact, the side curtain airbags failed to deploy. This malfunction significantly compromised the safety of my family, leading to a 60% tear in my left rotator cuff, which required surgery. The failure of the airbags exposed both me and my family to a greater risk of serious injury or death. The body shop recommended by the dealer, as well as the dealership itself, have both acknowledged this issue. The body shop could not understand why the airbags did not deploy. The vehicle remains available for inspection upon request. Prior to the incident, there were no warning lamps, messages, or other symptoms indicating any potential problems with the vehicle’s safety systems. The failure of these critical components was only discovered as a result of this accident.
Mfg Campaign: 11607428
Recall Date: Aug 8, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On December 24, 2023, my family and I were involved in a serious accident while driving our 2023 Porsche Taycan. I was making a left turn at approximately 10 mph when a 2009 Honda Fit, traveling in excess of 65 mph, crossed into oncoming traffic and struck the left side of my vehicle. The impact was concentrated on the area around the front door, fender, and left-side charge port, causing over $60,000 in damage and rendering the vehicle a total loss. Despite the severity of the impact, the side curtain airbags failed to deploy. This malfunction significantly compromised the safety of my family, leading to a 60% tear in my left rotator cuff, which required surgery. The failure of the airbags exposed both me and my family to a greater risk of serious injury or death. The body shop recommended by the dealer, as well as the dealership itself, have both acknowledged this issue. The body shop could not understand why the airbags did not deploy. The vehicle remains available for inspection upon request. Prior to the incident, there were no warning lamps, messages, or other symptoms indicating any potential problems with the vehicle’s safety systems. The failure of these critical components was only discovered as a result of this accident.
Corrective Action:
On December 24, 2023, my family and I were involved in a serious accident while driving our 2023 Porsche Taycan. I was making a left turn at approximately 10 mph when a 2009 Honda Fit, traveling in excess of 65 mph, crossed into oncoming traffic and struck the left side of my vehicle. The impact was concentrated on the area around the front door, fender, and left-side charge port, causing over $60,000 in damage and rendering the vehicle a total loss. Despite the severity of the impact, the side curtain airbags failed to deploy. This malfunction significantly compromised the safety of my family, leading to a 60% tear in my left rotator cuff, which required surgery. The failure of the airbags exposed both me and my family to a greater risk of serious injury or death. The body shop recommended by the dealer, as well as the dealership itself, have both acknowledged this issue. The body shop could not understand why the airbags did not deploy. The vehicle remains available for inspection upon request. Prior to the incident, there were no warning lamps, messages, or other symptoms indicating any potential problems with the vehicle’s safety systems. The failure of these critical components was only discovered as a result of this accident.
Additional Notes:
On December 24, 2023, my family and I were involved in a serious accident while driving our 2023 Porsche Taycan. I was making a left turn at approximately 10 mph when a 2009 Honda Fit, traveling in excess of 65 mph, crossed into oncoming traffic and struck the left side of my vehicle. The impact was concentrated on the area around the front door, fender, and left-side charge port, causing over $60,000 in damage and rendering the vehicle a total loss. Despite the severity of the impact, the side curtain airbags failed to deploy. This malfunction significantly compromised the safety of my family, leading to a 60% tear in my left rotator cuff, which required surgery. The failure of the airbags exposed both me and my family to a greater risk of serious injury or death. The body shop recommended by the dealer, as well as the dealership itself, have both acknowledged this issue. The body shop could not understand why the airbags did not deploy. The vehicle remains available for inspection upon request. Prior to the incident, there were no warning lamps, messages, or other symptoms indicating any potential problems with the vehicle’s safety systems. The failure of these critical components was only discovered as a result of this accident.
Mfg Campaign: 11607428
Recall Date: Aug 8, 2024
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car has collision detection and remedy system that detects for impending collision and activates braking. Incident occurred when the car in front abruptly brakes and my car detected collision and applied brakes, however, the brakes were not fully applied and would not completely stop to avoid colliding with the rear end of the car. Most importantly, the car would not respond to me pushing the brakes. I tried a couple of times in the short time before I had to turn into the next lane to evade collision. Luckily there were no car next to me. Also the pedal sometimes need to be pressed hard for the brakes to work effectively, and feel the brakes are soft. This happened a few times and both instances were reported to Porsche dealer. This is very dangerous as it occurs when you least expect, and leaves no error code. Dealer found the pedals to be ‘soft’ and adjusted but brake fading issue still persist. This car is a death trap with many recalls including battery bricking on the highway rendering the car immobile in the middle of traffic. Porsche should be forced to buy the car back.
Corrective Action:
Car has collision detection and remedy system that detects for impending collision and activates braking. Incident occurred when the car in front abruptly brakes and my car detected collision and applied brakes, however, the brakes were not fully applied and would not completely stop to avoid colliding with the rear end of the car. Most importantly, the car would not respond to me pushing the brakes. I tried a couple of times in the short time before I had to turn into the next lane to evade collision. Luckily there were no car next to me. Also the pedal sometimes need to be pressed hard for the brakes to work effectively, and feel the brakes are soft. This happened a few times and both instances were reported to Porsche dealer. This is very dangerous as it occurs when you least expect, and leaves no error code. Dealer found the pedals to be ‘soft’ and adjusted but brake fading issue still persist. This car is a death trap with many recalls including battery bricking on the highway rendering the car immobile in the middle of traffic. Porsche should be forced to buy the car back.
Additional Notes:
Car has collision detection and remedy system that detects for impending collision and activates braking. Incident occurred when the car in front abruptly brakes and my car detected collision and applied brakes, however, the brakes were not fully applied and would not completely stop to avoid colliding with the rear end of the car. Most importantly, the car would not respond to me pushing the brakes. I tried a couple of times in the short time before I had to turn into the next lane to evade collision. Luckily there were no car next to me. Also the pedal sometimes need to be pressed hard for the brakes to work effectively, and feel the brakes are soft. This happened a few times and both instances were reported to Porsche dealer. This is very dangerous as it occurs when you least expect, and leaves no error code. Dealer found the pedals to be ‘soft’ and adjusted but brake fading issue still persist. This car is a death trap with many recalls including battery bricking on the highway rendering the car immobile in the middle of traffic. Porsche should be forced to buy the car back.
Mfg Campaign: 11607065
Recall Date: Aug 7, 2024
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 Porsche Taycan. The contact stated that while driving approximately 5 MPH in stop-and-go traffic a second vehicle crashed into the rear of the vehicle causing the vehicle to crash into the rear of a third vehicle. The contact stated that during the incident the braking system had malfunctioned and the vehicle did not immediately stop while pressing the brake pedal causing the rear end collision. No injuries were reported. A police report was taken at the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 3,000.
Corrective Action:
The contact owns a 2023 Porsche Taycan. The contact stated that while driving approximately 5 MPH in stop-and-go traffic a second vehicle crashed into the rear of the vehicle causing the vehicle to crash into the rear of a third vehicle. The contact stated that during the incident the braking system had malfunctioned and the vehicle did not immediately stop while pressing the brake pedal causing the rear end collision. No injuries were reported. A police report was taken at the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 3,000.
Additional Notes:
The contact owns a 2023 Porsche Taycan. The contact stated that while driving approximately 5 MPH in stop-and-go traffic a second vehicle crashed into the rear of the vehicle causing the vehicle to crash into the rear of a third vehicle. The contact stated that during the incident the braking system had malfunctioned and the vehicle did not immediately stop while pressing the brake pedal causing the rear end collision. No injuries were reported. A police report was taken at the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 3,000.
Mfg Campaign: 11597160
Recall Date: Jun 27, 2024
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear camera of the Taycan (all models) when viewing makes it feel like I am in a funhouse as all the images are distorted. The camera is actually unusable. I can see this potentially causing accidents for those that are using it. Can’t even tell from the pole or car next me how close or far it is from me. My 2021 Jeep Wrangler Willys camera is far superior as was the rear camera on my 2014 BMW Gran Turismo. Can you please ask for an update as it should be required.
Corrective Action:
The rear camera of the Taycan (all models) when viewing makes it feel like I am in a funhouse as all the images are distorted. The camera is actually unusable. I can see this potentially causing accidents for those that are using it. Can’t even tell from the pole or car next me how close or far it is from me. My 2021 Jeep Wrangler Willys camera is far superior as was the rear camera on my 2014 BMW Gran Turismo. Can you please ask for an update as it should be required.
Additional Notes:
The rear camera of the Taycan (all models) when viewing makes it feel like I am in a funhouse as all the images are distorted. The camera is actually unusable. I can see this potentially causing accidents for those that are using it. Can’t even tell from the pole or car next me how close or far it is from me. My 2021 Jeep Wrangler Willys camera is far superior as was the rear camera on my 2014 BMW Gran Turismo. Can you please ask for an update as it should be required.
Mfg Campaign: 11579105
Recall Date: Mar 24, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 23V615000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 23V615000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 23V615000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11572129
Recall Date: Feb 15, 2024
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
At slow speeds, the Taycan brake pedal pushes all the way to the floor but the vehicle does not stop. This happens when approaching a stop sign, other vehicles, pedestrians, etc. The problem has been reproduced. The Porsche dealer confirms it is a problem with Taycans and acknowledges the potential for accidents. The dealer says Porsche Germany has not provided a fix. Vehicles and pedestrians in front of the vehicle are at risk of being hit. The vehicle is available for inspection.
Corrective Action:
At slow speeds, the Taycan brake pedal pushes all the way to the floor but the vehicle does not stop. This happens when approaching a stop sign, other vehicles, pedestrians, etc. The problem has been reproduced. The Porsche dealer confirms it is a problem with Taycans and acknowledges the potential for accidents. The dealer says Porsche Germany has not provided a fix. Vehicles and pedestrians in front of the vehicle are at risk of being hit. The vehicle is available for inspection.
Additional Notes:
At slow speeds, the Taycan brake pedal pushes all the way to the floor but the vehicle does not stop. This happens when approaching a stop sign, other vehicles, pedestrians, etc. The problem has been reproduced. The Porsche dealer confirms it is a problem with Taycans and acknowledges the potential for accidents. The dealer says Porsche Germany has not provided a fix. Vehicles and pedestrians in front of the vehicle are at risk of being hit. The vehicle is available for inspection.
Mfg Campaign: 11569437
Recall Date: Feb 2, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Taycan’s cabin heater fails during winter months without warning. Car will send out “precondition unavailable” messages With heater not working car is unable to defrost front window. It becomes a serious hazard while driving and needing the window to stay clear. Dealership so far is replacing the high voltage heater component. But might happen again within a few months. No actual remedy besides replacing with the same part that destine t fail again
Corrective Action:
Taycan’s cabin heater fails during winter months without warning. Car will send out “precondition unavailable” messages With heater not working car is unable to defrost front window. It becomes a serious hazard while driving and needing the window to stay clear. Dealership so far is replacing the high voltage heater component. But might happen again within a few months. No actual remedy besides replacing with the same part that destine t fail again
Additional Notes:
Taycan’s cabin heater fails during winter months without warning. Car will send out “precondition unavailable” messages With heater not working car is unable to defrost front window. It becomes a serious hazard while driving and needing the window to stay clear. Dealership so far is replacing the high voltage heater component. But might happen again within a few months. No actual remedy besides replacing with the same part that destine t fail again
Mfg Campaign: 11563174
Recall Date: Jan 2, 2024
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