Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB6 / ARB7
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Taycan vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARB4
Recall Date: Sep 5, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2025 Taycan vehicles. The front brake hoses can develop cracks and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARB0
Recall Date: Jun 19, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan, 2020-2024 Taycan 4S, Taycan Turbo, 2021-2023 Taycan 4 Cross Turismo, 2022-2023 Taycan 4S Cross Turismo, Taycan Turbo S Cross Turismo, 2023 Taycan Turbo Cross Turismo, 2022-2024 Taycan GTS, Taycan GTS Sport Turismo, and 2020-2023 Taycan Turbo S vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARA5
Recall Date: Mar 20, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APB6
Recall Date: Dec 13, 2023
Consumer Complaints
14 ComplaintsPorsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
heater and defroster failed, no parts available, PCNA and local dealer cannot fix at this time defroster failure makes vehicle potentially undriveable in bad winter weather
Corrective Action:
heater and defroster failed, no parts available, PCNA and local dealer cannot fix at this time defroster failure makes vehicle potentially undriveable in bad winter weather
Additional Notes:
heater and defroster failed, no parts available, PCNA and local dealer cannot fix at this time defroster failure makes vehicle potentially undriveable in bad winter weather
Mfg Campaign: 11636599
Recall Date: Jan 17, 2025
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I called Porsche USA and they are refusing to help to fix the recall. I got a brand new Porsche Taycan never got the charging cable from the dealership. Recall can not be fixed w out the charging cable. Manufacturer Voluntary Service Action issued Program #WPU1 SUBMIT CHARGING CABLE WITH NEMA POWER PLUG AND UPDATE THE PORSCHE MOBILE CHARGER SOFTWARE
Corrective Action:
I called Porsche USA and they are refusing to help to fix the recall. I got a brand new Porsche Taycan never got the charging cable from the dealership. Recall can not be fixed w out the charging cable. Manufacturer Voluntary Service Action issued Program #WPU1 SUBMIT CHARGING CABLE WITH NEMA POWER PLUG AND UPDATE THE PORSCHE MOBILE CHARGER SOFTWARE
Additional Notes:
I called Porsche USA and they are refusing to help to fix the recall. I got a brand new Porsche Taycan never got the charging cable from the dealership. Recall can not be fixed w out the charging cable. Manufacturer Voluntary Service Action issued Program #WPU1 SUBMIT CHARGING CABLE WITH NEMA POWER PLUG AND UPDATE THE PORSCHE MOBILE CHARGER SOFTWARE
Mfg Campaign: 11625115
Recall Date: Nov 14, 2024
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I called Porsche USA and they are refusing to help to fix the recall. I got a brand new Porsche Taycan never got the charging cable from the dealership. Recall can not be fixed w out the charging cable. Manufacturer Voluntary Service Action issued Program #WPU1 SUBMIT CHARGING CABLE WITH NEMA POWER PLUG AND UPDATE THE PORSCHE MOBILE CHARGER SOFTWARE
Corrective Action:
I called Porsche USA and they are refusing to help to fix the recall. I got a brand new Porsche Taycan never got the charging cable from the dealership. Recall can not be fixed w out the charging cable. Manufacturer Voluntary Service Action issued Program #WPU1 SUBMIT CHARGING CABLE WITH NEMA POWER PLUG AND UPDATE THE PORSCHE MOBILE CHARGER SOFTWARE
Additional Notes:
I called Porsche USA and they are refusing to help to fix the recall. I got a brand new Porsche Taycan never got the charging cable from the dealership. Recall can not be fixed w out the charging cable. Manufacturer Voluntary Service Action issued Program #WPU1 SUBMIT CHARGING CABLE WITH NEMA POWER PLUG AND UPDATE THE PORSCHE MOBILE CHARGER SOFTWARE
Mfg Campaign: 11625115
Recall Date: Nov 14, 2024
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11622872
Recall Date: Oct 31, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11622872
Recall Date: Oct 31, 2024
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Numerous electrical issues plaguing the vehicle. These issues pose a significant risk to both myself, my family and other road users. Specifically, the car intermittently fails to recognize the key, both when starting and during operation. Most alarmingly, the vehicle has demonstrated a dangerous behavior wherein it fails to detect my grip on the steering wheel, resulting in the sudden application of brakes and seizure of steering control. This will only happen when going 45mph or faster and will occur randomly regardless of where my hands are on the steering wheel or whether I'm turning or going in a straight line.
Corrective Action:
Numerous electrical issues plaguing the vehicle. These issues pose a significant risk to both myself, my family and other road users. Specifically, the car intermittently fails to recognize the key, both when starting and during operation. Most alarmingly, the vehicle has demonstrated a dangerous behavior wherein it fails to detect my grip on the steering wheel, resulting in the sudden application of brakes and seizure of steering control. This will only happen when going 45mph or faster and will occur randomly regardless of where my hands are on the steering wheel or whether I'm turning or going in a straight line.
Additional Notes:
Numerous electrical issues plaguing the vehicle. These issues pose a significant risk to both myself, my family and other road users. Specifically, the car intermittently fails to recognize the key, both when starting and during operation. Most alarmingly, the vehicle has demonstrated a dangerous behavior wherein it fails to detect my grip on the steering wheel, resulting in the sudden application of brakes and seizure of steering control. This will only happen when going 45mph or faster and will occur randomly regardless of where my hands are on the steering wheel or whether I'm turning or going in a straight line.
Mfg Campaign: 11613737
Recall Date: Sep 10, 2024
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Numerous electrical issues plaguing the vehicle. These issues pose a significant risk to both myself, my family and other road users. Specifically, the car intermittently fails to recognize the key, both when starting and during operation. Most alarmingly, the vehicle has demonstrated a dangerous behavior wherein it fails to detect my grip on the steering wheel, resulting in the sudden application of brakes and seizure of steering control. This will only happen when going 45mph or faster and will occur randomly regardless of where my hands are on the steering wheel or whether I'm turning or going in a straight line.
Corrective Action:
Numerous electrical issues plaguing the vehicle. These issues pose a significant risk to both myself, my family and other road users. Specifically, the car intermittently fails to recognize the key, both when starting and during operation. Most alarmingly, the vehicle has demonstrated a dangerous behavior wherein it fails to detect my grip on the steering wheel, resulting in the sudden application of brakes and seizure of steering control. This will only happen when going 45mph or faster and will occur randomly regardless of where my hands are on the steering wheel or whether I'm turning or going in a straight line.
Additional Notes:
Numerous electrical issues plaguing the vehicle. These issues pose a significant risk to both myself, my family and other road users. Specifically, the car intermittently fails to recognize the key, both when starting and during operation. Most alarmingly, the vehicle has demonstrated a dangerous behavior wherein it fails to detect my grip on the steering wheel, resulting in the sudden application of brakes and seizure of steering control. This will only happen when going 45mph or faster and will occur randomly regardless of where my hands are on the steering wheel or whether I'm turning or going in a straight line.
Mfg Campaign: 11613737
Recall Date: Sep 10, 2024
Porsche Cars North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Numerous electrical issues plaguing the vehicle. These issues pose a significant risk to both myself, my family and other road users. Specifically, the car intermittently fails to recognize the key, both when starting and during operation. Most alarmingly, the vehicle has demonstrated a dangerous behavior wherein it fails to detect my grip on the steering wheel, resulting in the sudden application of brakes and seizure of steering control. This will only happen when going 45mph or faster and will occur randomly regardless of where my hands are on the steering wheel or whether I'm turning or going in a straight line.
Corrective Action:
Numerous electrical issues plaguing the vehicle. These issues pose a significant risk to both myself, my family and other road users. Specifically, the car intermittently fails to recognize the key, both when starting and during operation. Most alarmingly, the vehicle has demonstrated a dangerous behavior wherein it fails to detect my grip on the steering wheel, resulting in the sudden application of brakes and seizure of steering control. This will only happen when going 45mph or faster and will occur randomly regardless of where my hands are on the steering wheel or whether I'm turning or going in a straight line.
Additional Notes:
Numerous electrical issues plaguing the vehicle. These issues pose a significant risk to both myself, my family and other road users. Specifically, the car intermittently fails to recognize the key, both when starting and during operation. Most alarmingly, the vehicle has demonstrated a dangerous behavior wherein it fails to detect my grip on the steering wheel, resulting in the sudden application of brakes and seizure of steering control. This will only happen when going 45mph or faster and will occur randomly regardless of where my hands are on the steering wheel or whether I'm turning or going in a straight line.
Mfg Campaign: 11613737
Recall Date: Sep 10, 2024
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My car indicated that there was a collision imminent when there was nothing in front of me and no car within any reasonable distance ahead of me either. The car tried to apply the brakes momentarily and then stopped. This happened on the I280 Northbound Lawrence Expressway exit headed towards the stop light at the Stevens Creek Blvd junction. The ground was slightly damp, but there were no apparent objects in the road.
Corrective Action:
My car indicated that there was a collision imminent when there was nothing in front of me and no car within any reasonable distance ahead of me either. The car tried to apply the brakes momentarily and then stopped. This happened on the I280 Northbound Lawrence Expressway exit headed towards the stop light at the Stevens Creek Blvd junction. The ground was slightly damp, but there were no apparent objects in the road.
Additional Notes:
My car indicated that there was a collision imminent when there was nothing in front of me and no car within any reasonable distance ahead of me either. The car tried to apply the brakes momentarily and then stopped. This happened on the I280 Northbound Lawrence Expressway exit headed towards the stop light at the Stevens Creek Blvd junction. The ground was slightly damp, but there were no apparent objects in the road.
Mfg Campaign: 11585651
Recall Date: Apr 28, 2024
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My car indicated that there was a collision imminent when there was nothing in front of me and no car within any reasonable distance ahead of me either. The car tried to apply the brakes momentarily and then stopped. This happened on the I280 Northbound Lawrence Expressway exit headed towards the stop light at the Stevens Creek Blvd junction. The ground was slightly damp, but there were no apparent objects in the road.
Corrective Action:
My car indicated that there was a collision imminent when there was nothing in front of me and no car within any reasonable distance ahead of me either. The car tried to apply the brakes momentarily and then stopped. This happened on the I280 Northbound Lawrence Expressway exit headed towards the stop light at the Stevens Creek Blvd junction. The ground was slightly damp, but there were no apparent objects in the road.
Additional Notes:
My car indicated that there was a collision imminent when there was nothing in front of me and no car within any reasonable distance ahead of me either. The car tried to apply the brakes momentarily and then stopped. This happened on the I280 Northbound Lawrence Expressway exit headed towards the stop light at the Stevens Creek Blvd junction. The ground was slightly damp, but there were no apparent objects in the road.
Mfg Campaign: 11585651
Recall Date: Apr 28, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car lost power and two messages appeared “ Electrical system error Park vehicle in a safe place” “ Engine control error Park vehicle in a safe place”
Corrective Action:
Car lost power and two messages appeared “ Electrical system error Park vehicle in a safe place” “ Engine control error Park vehicle in a safe place”
Additional Notes:
Car lost power and two messages appeared “ Electrical system error Park vehicle in a safe place” “ Engine control error Park vehicle in a safe place”
Mfg Campaign: 11584315
Recall Date: Apr 21, 2024
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car lost power and two messages appeared “ Electrical system error Park vehicle in a safe place” “ Engine control error Park vehicle in a safe place”
Corrective Action:
Car lost power and two messages appeared “ Electrical system error Park vehicle in a safe place” “ Engine control error Park vehicle in a safe place”
Additional Notes:
Car lost power and two messages appeared “ Electrical system error Park vehicle in a safe place” “ Engine control error Park vehicle in a safe place”
Mfg Campaign: 11584315
Recall Date: Apr 21, 2024
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This car completely shut down on a busy motorway and would not restart while blocking traffic. I called Porsche Auto service for a tow on a flatbed truck. They did not arrive for almost 5 hours while the car was dead standing still on a busy major intersection. Porsche has had this car in repair and have still not updated what caused the problem or scarier yet IF it will happen again. This car has less than 1400 miles and is only. 3 months old.
Corrective Action:
This car completely shut down on a busy motorway and would not restart while blocking traffic. I called Porsche Auto service for a tow on a flatbed truck. They did not arrive for almost 5 hours while the car was dead standing still on a busy major intersection. Porsche has had this car in repair and have still not updated what caused the problem or scarier yet IF it will happen again. This car has less than 1400 miles and is only. 3 months old.
Additional Notes:
This car completely shut down on a busy motorway and would not restart while blocking traffic. I called Porsche Auto service for a tow on a flatbed truck. They did not arrive for almost 5 hours while the car was dead standing still on a busy major intersection. Porsche has had this car in repair and have still not updated what caused the problem or scarier yet IF it will happen again. This car has less than 1400 miles and is only. 3 months old.
Mfg Campaign: 11581418
Recall Date: Apr 5, 2024
Porsche Cars North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This car completely shut down on a busy motorway and would not restart while blocking traffic. I called Porsche Auto service for a tow on a flatbed truck. They did not arrive for almost 5 hours while the car was dead standing still on a busy major intersection. Porsche has had this car in repair and have still not updated what caused the problem or scarier yet IF it will happen again. This car has less than 1400 miles and is only. 3 months old.
Corrective Action:
This car completely shut down on a busy motorway and would not restart while blocking traffic. I called Porsche Auto service for a tow on a flatbed truck. They did not arrive for almost 5 hours while the car was dead standing still on a busy major intersection. Porsche has had this car in repair and have still not updated what caused the problem or scarier yet IF it will happen again. This car has less than 1400 miles and is only. 3 months old.
Additional Notes:
This car completely shut down on a busy motorway and would not restart while blocking traffic. I called Porsche Auto service for a tow on a flatbed truck. They did not arrive for almost 5 hours while the car was dead standing still on a busy major intersection. Porsche has had this car in repair and have still not updated what caused the problem or scarier yet IF it will happen again. This car has less than 1400 miles and is only. 3 months old.
Mfg Campaign: 11581418
Recall Date: Apr 5, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury