Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mercedes-benz Usa, Llc.
Safety Issue:
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 2020030009
Recall Date: Feb 24, 2020
Consumer Complaints
1 ComplaintMercedes-benz Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Faulty n83 and Electric Drive Failure occured after charging @ public charging center. No longer under warranty but currently owe 5k on Mercedes lease . Mercedes dealership recommended replacement of both @ 16k I leased the car from them used . Time when lease began 19k
Corrective Action:
Faulty n83 and Electric Drive Failure occured after charging @ public charging center. No longer under warranty but currently owe 5k on Mercedes lease . Mercedes dealership recommended replacement of both @ 16k I leased the car from them used . Time when lease began 19k
Additional Notes:
Faulty n83 and Electric Drive Failure occured after charging @ public charging center. No longer under warranty but currently owe 5k on Mercedes lease . Mercedes dealership recommended replacement of both @ 16k I leased the car from them used . Time when lease began 19k
Mfg Campaign: 11586101
Recall Date: Apr 30, 2024
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