Complaints & Recalls
Consumer Complaints
5 ComplaintsSubaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On the day before Easter, while driving down W. Colonial Dr., a car suddenly pulled out in front of me, causing me to slam on the brakes. immediately after, it seemed like the brake booster blew out, as my brakes started making a hissing sound and felt like they were losing pressure. Additionally, I noticed a clunking noise coming from my car. Three or four days later, while driving, my brakes failed and I ended up rear-ending another vehicle. I contacted the dealership from where I purchased the car less than a month ago, but I am still unsure if they will help me fix it. There seems to be a problem with the bearings or the suspension in addition to the brakes, but I am not sure if the dealership will help me fix any of these issues.
Corrective Action:
On the day before Easter, while driving down W. Colonial Dr., a car suddenly pulled out in front of me, causing me to slam on the brakes. immediately after, it seemed like the brake booster blew out, as my brakes started making a hissing sound and felt like they were losing pressure. Additionally, I noticed a clunking noise coming from my car. Three or four days later, while driving, my brakes failed and I ended up rear-ending another vehicle. I contacted the dealership from where I purchased the car less than a month ago, but I am still unsure if they will help me fix it. There seems to be a problem with the bearings or the suspension in addition to the brakes, but I am not sure if the dealership will help me fix any of these issues.
Additional Notes:
On the day before Easter, while driving down W. Colonial Dr., a car suddenly pulled out in front of me, causing me to slam on the brakes. immediately after, it seemed like the brake booster blew out, as my brakes started making a hissing sound and felt like they were losing pressure. Additionally, I noticed a clunking noise coming from my car. Three or four days later, while driving, my brakes failed and I ended up rear-ending another vehicle. I contacted the dealership from where I purchased the car less than a month ago, but I am still unsure if they will help me fix it. There seems to be a problem with the bearings or the suspension in addition to the brakes, but I am not sure if the dealership will help me fix any of these issues.
Mfg Campaign: 11581632
Recall Date: Apr 7, 2024
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
On the day before Easter, while driving down W. Colonial Dr., a car suddenly pulled out in front of me, causing me to slam on the brakes. immediately after, it seemed like the brake booster blew out, as my brakes started making a hissing sound and felt like they were losing pressure. Additionally, I noticed a clunking noise coming from my car. Three or four days later, while driving, my brakes failed and I ended up rear-ending another vehicle. I contacted the dealership from where I purchased the car less than a month ago, but I am still unsure if they will help me fix it. There seems to be a problem with the bearings or the suspension in addition to the brakes, but I am not sure if the dealership will help me fix any of these issues.
Corrective Action:
On the day before Easter, while driving down W. Colonial Dr., a car suddenly pulled out in front of me, causing me to slam on the brakes. immediately after, it seemed like the brake booster blew out, as my brakes started making a hissing sound and felt like they were losing pressure. Additionally, I noticed a clunking noise coming from my car. Three or four days later, while driving, my brakes failed and I ended up rear-ending another vehicle. I contacted the dealership from where I purchased the car less than a month ago, but I am still unsure if they will help me fix it. There seems to be a problem with the bearings or the suspension in addition to the brakes, but I am not sure if the dealership will help me fix any of these issues.
Additional Notes:
On the day before Easter, while driving down W. Colonial Dr., a car suddenly pulled out in front of me, causing me to slam on the brakes. immediately after, it seemed like the brake booster blew out, as my brakes started making a hissing sound and felt like they were losing pressure. Additionally, I noticed a clunking noise coming from my car. Three or four days later, while driving, my brakes failed and I ended up rear-ending another vehicle. I contacted the dealership from where I purchased the car less than a month ago, but I am still unsure if they will help me fix it. There seems to be a problem with the bearings or the suspension in addition to the brakes, but I am not sure if the dealership will help me fix any of these issues.
Mfg Campaign: 11581632
Recall Date: Apr 7, 2024
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
On the day before Easter, while driving down W. Colonial Dr., a car suddenly pulled out in front of me, causing me to slam on the brakes. immediately after, it seemed like the brake booster blew out, as my brakes started making a hissing sound and felt like they were losing pressure. Additionally, I noticed a clunking noise coming from my car. Three or four days later, while driving, my brakes failed and I ended up rear-ending another vehicle. I contacted the dealership from where I purchased the car less than a month ago, but I am still unsure if they will help me fix it. There seems to be a problem with the bearings or the suspension in addition to the brakes, but I am not sure if the dealership will help me fix any of these issues.
Corrective Action:
On the day before Easter, while driving down W. Colonial Dr., a car suddenly pulled out in front of me, causing me to slam on the brakes. immediately after, it seemed like the brake booster blew out, as my brakes started making a hissing sound and felt like they were losing pressure. Additionally, I noticed a clunking noise coming from my car. Three or four days later, while driving, my brakes failed and I ended up rear-ending another vehicle. I contacted the dealership from where I purchased the car less than a month ago, but I am still unsure if they will help me fix it. There seems to be a problem with the bearings or the suspension in addition to the brakes, but I am not sure if the dealership will help me fix any of these issues.
Additional Notes:
On the day before Easter, while driving down W. Colonial Dr., a car suddenly pulled out in front of me, causing me to slam on the brakes. immediately after, it seemed like the brake booster blew out, as my brakes started making a hissing sound and felt like they were losing pressure. Additionally, I noticed a clunking noise coming from my car. Three or four days later, while driving, my brakes failed and I ended up rear-ending another vehicle. I contacted the dealership from where I purchased the car less than a month ago, but I am still unsure if they will help me fix it. There seems to be a problem with the bearings or the suspension in addition to the brakes, but I am not sure if the dealership will help me fix any of these issues.
Mfg Campaign: 11581632
Recall Date: Apr 7, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY BRZ IS EXPERIENCING BATTERY DRAIN ISSUES. I HAVE REPLACED THE BATTERY WITH AN OEM BATTERY FROM SUBARU, BUT MY CAR STILL HAS A DRAIN ON THE BATTERY. I HAD TO PURCHASE A PORTABLE JUMP STARTER KIT TO ENSURE THAT IF THE CAR DIDN'T START THAT I HAD A JUMP AVAILABLE. I HAVE NOT BROUGHT THE CAR IN FOR SERVICE AS OF NOW. THIS SITUATION HAS HAPPENED A FEW TIMES OVER THE LAST TWO YEARS. I THOUGHT I MAY HAVE LEFT A LIGHT ON, BUT WHEN I HAD THE CAR JUMP STARTED, I NOTICED THERE WERE NO LIGHTS ON.
Corrective Action:
MY BRZ IS EXPERIENCING BATTERY DRAIN ISSUES. I HAVE REPLACED THE BATTERY WITH AN OEM BATTERY FROM SUBARU, BUT MY CAR STILL HAS A DRAIN ON THE BATTERY. I HAD TO PURCHASE A PORTABLE JUMP STARTER KIT TO ENSURE THAT IF THE CAR DIDN'T START THAT I HAD A JUMP AVAILABLE. I HAVE NOT BROUGHT THE CAR IN FOR SERVICE AS OF NOW. THIS SITUATION HAS HAPPENED A FEW TIMES OVER THE LAST TWO YEARS. I THOUGHT I MAY HAVE LEFT A LIGHT ON, BUT WHEN I HAD THE CAR JUMP STARTED, I NOTICED THERE WERE NO LIGHTS ON.
Additional Notes:
MY BRZ IS EXPERIENCING BATTERY DRAIN ISSUES. I HAVE REPLACED THE BATTERY WITH AN OEM BATTERY FROM SUBARU, BUT MY CAR STILL HAS A DRAIN ON THE BATTERY. I HAD TO PURCHASE A PORTABLE JUMP STARTER KIT TO ENSURE THAT IF THE CAR DIDN'T START THAT I HAD A JUMP AVAILABLE. I HAVE NOT BROUGHT THE CAR IN FOR SERVICE AS OF NOW. THIS SITUATION HAS HAPPENED A FEW TIMES OVER THE LAST TWO YEARS. I THOUGHT I MAY HAVE LEFT A LIGHT ON, BUT WHEN I HAD THE CAR JUMP STARTED, I NOTICED THERE WERE NO LIGHTS ON.
Mfg Campaign: 11416718
Recall Date: May 15, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"TAKATA RECALL" FRONT PASSENGER WINDOW IS TEMPERMENTAL AND ON MANY OCCASIONS WILL NOT CLOSE UNLESS INCHED UP CAREFULLY IN INCREMENTS. SINCE THIS IS DONE WHILE DRIVING IT IS A GREAT DISTRACTION AND IS AN ACCIDENT WAITING TO HAPPEN. WIRING WAS ALREADY REPLACED, BUT WAS TOLD BY ATTENDANT THAT HER CAR WINDOW DOES THE SAME THING AND IS CAUSED BY THE EXPANSION OF THE PLASTIC PIECE ON THE TOP OF THE WINDOW SILL NEEDED FOR CLOSURE. THIS IS A LAYPERSONS EXPLANATION OF THE EXISTING PROBLEM. THE WINDOW SOMETIMES GOES UP OR DOWN AND NOT HALF WAY AS WELL. THE OTHER THREE WINDOWS WORK WITHOUT PROBLEMS. THIS NEEDS TO BE ADDRESSED AND FIXED WITHOUT DELAY.
Corrective Action:
"TAKATA RECALL" FRONT PASSENGER WINDOW IS TEMPERMENTAL AND ON MANY OCCASIONS WILL NOT CLOSE UNLESS INCHED UP CAREFULLY IN INCREMENTS. SINCE THIS IS DONE WHILE DRIVING IT IS A GREAT DISTRACTION AND IS AN ACCIDENT WAITING TO HAPPEN. WIRING WAS ALREADY REPLACED, BUT WAS TOLD BY ATTENDANT THAT HER CAR WINDOW DOES THE SAME THING AND IS CAUSED BY THE EXPANSION OF THE PLASTIC PIECE ON THE TOP OF THE WINDOW SILL NEEDED FOR CLOSURE. THIS IS A LAYPERSONS EXPLANATION OF THE EXISTING PROBLEM. THE WINDOW SOMETIMES GOES UP OR DOWN AND NOT HALF WAY AS WELL. THE OTHER THREE WINDOWS WORK WITHOUT PROBLEMS. THIS NEEDS TO BE ADDRESSED AND FIXED WITHOUT DELAY.
Additional Notes:
"TAKATA RECALL" FRONT PASSENGER WINDOW IS TEMPERMENTAL AND ON MANY OCCASIONS WILL NOT CLOSE UNLESS INCHED UP CAREFULLY IN INCREMENTS. SINCE THIS IS DONE WHILE DRIVING IT IS A GREAT DISTRACTION AND IS AN ACCIDENT WAITING TO HAPPEN. WIRING WAS ALREADY REPLACED, BUT WAS TOLD BY ATTENDANT THAT HER CAR WINDOW DOES THE SAME THING AND IS CAUSED BY THE EXPANSION OF THE PLASTIC PIECE ON THE TOP OF THE WINDOW SILL NEEDED FOR CLOSURE. THIS IS A LAYPERSONS EXPLANATION OF THE EXISTING PROBLEM. THE WINDOW SOMETIMES GOES UP OR DOWN AND NOT HALF WAY AS WELL. THE OTHER THREE WINDOWS WORK WITHOUT PROBLEMS. THIS NEEDS TO BE ADDRESSED AND FIXED WITHOUT DELAY.
Mfg Campaign: 11081763
Recall Date: Mar 28, 2018
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