Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUE-90
Recall Date: Feb 28, 2019
Consumer Complaints
161 ComplaintsSubaru Of America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Consequences:
Hood latch failed causing hood to fly open, smashing and breaking my windshield.
Corrective Action:
Hood latch failed causing hood to fly open, smashing and breaking my windshield.
Additional Notes:
Hood latch failed causing hood to fly open, smashing and breaking my windshield.
Mfg Campaign: 11658990
Recall Date: May 5, 2025
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
Corrective Action:
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
Additional Notes:
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
Mfg Campaign: 11657595
Recall Date: Apr 29, 2025
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
Corrective Action:
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
Additional Notes:
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
Mfg Campaign: 11657595
Recall Date: Apr 29, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
Corrective Action:
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
Additional Notes:
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the dcealership when the A/T OIL EMP, HILL ASSIST, ABS and TRACTION CONTROL, STABILITY CONTROL lights came up. The valve body is still available for inspection. The car was taken to the dealership for a Brake Light Switch recall that has the same simptoms.
Mfg Campaign: 11657595
Recall Date: Apr 29, 2025
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Full electrical power steering failure
Corrective Action:
Full electrical power steering failure
Additional Notes:
Full electrical power steering failure
Mfg Campaign: 11654714
Recall Date: Apr 15, 2025
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
How was your safety or the safety o others put at risk? On [XXX], I bought a 2016 Subaru Crosstrek. Unfortunately, I fell into the bad and abusive practice of buying a car as is since at no time did that used car dealer in Raleigh inform about the correction and rust that is underneath the car. If they had said so, I would not buy the car since it cannot be fixed and at the Subaru dealer where I live, they told me that the car should not have been sold for use on the road due to the degree of correction and rust it presents. In September, when it did not pass the inspection, I came to find out about the situation of the poor condition underneath the car. It had a leaking muffler and they had to repair it so that the car could pass inspection. I present other situations; but the worst is the state of deterioration. BBB and Consumer Protective, I made complaints and nothing was the result; Because they offered through BBB a settlement at a supposedly low price (I did not accept because I did not trust the sale due to bad faith) and through Consumer Protection, they told me to go to court. I went to court because up to $10,000.00usd, they will see the case without legal assistance; I did not qualify because that dealer sold the car for more than $10,000.00usd. The government could veto the law on car sales as it is, because they abuse and continue selling risky cars and the problem falls on the buyer. Please!! I need a help in this situation. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
How was your safety or the safety o others put at risk? On [XXX], I bought a 2016 Subaru Crosstrek. Unfortunately, I fell into the bad and abusive practice of buying a car as is since at no time did that used car dealer in Raleigh inform about the correction and rust that is underneath the car. If they had said so, I would not buy the car since it cannot be fixed and at the Subaru dealer where I live, they told me that the car should not have been sold for use on the road due to the degree of correction and rust it presents. In September, when it did not pass the inspection, I came to find out about the situation of the poor condition underneath the car. It had a leaking muffler and they had to repair it so that the car could pass inspection. I present other situations; but the worst is the state of deterioration. BBB and Consumer Protective, I made complaints and nothing was the result; Because they offered through BBB a settlement at a supposedly low price (I did not accept because I did not trust the sale due to bad faith) and through Consumer Protection, they told me to go to court. I went to court because up to $10,000.00usd, they will see the case without legal assistance; I did not qualify because that dealer sold the car for more than $10,000.00usd. The government could veto the law on car sales as it is, because they abuse and continue selling risky cars and the problem falls on the buyer. Please!! I need a help in this situation. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
How was your safety or the safety o others put at risk? On [XXX], I bought a 2016 Subaru Crosstrek. Unfortunately, I fell into the bad and abusive practice of buying a car as is since at no time did that used car dealer in Raleigh inform about the correction and rust that is underneath the car. If they had said so, I would not buy the car since it cannot be fixed and at the Subaru dealer where I live, they told me that the car should not have been sold for use on the road due to the degree of correction and rust it presents. In September, when it did not pass the inspection, I came to find out about the situation of the poor condition underneath the car. It had a leaking muffler and they had to repair it so that the car could pass inspection. I present other situations; but the worst is the state of deterioration. BBB and Consumer Protective, I made complaints and nothing was the result; Because they offered through BBB a settlement at a supposedly low price (I did not accept because I did not trust the sale due to bad faith) and through Consumer Protection, they told me to go to court. I went to court because up to $10,000.00usd, they will see the case without legal assistance; I did not qualify because that dealer sold the car for more than $10,000.00usd. The government could veto the law on car sales as it is, because they abuse and continue selling risky cars and the problem falls on the buyer. Please!! I need a help in this situation. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11628719
Recall Date: Dec 3, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I have a 2016 Subaru Crosstrek. Unfortunately I have had a couple of issues. The main thing being the horn. The location of the problem is affecting my air bag, AND my rear window defroster. I don’t know if Subaru has a faulty clockspring and relays, that malfunction after a certain amount of time. But for everyone’s safety, it would seem that the Subaru Corporation would implement a recall. As a result of the horn not working, I was involved in a fender bender accident, I was unable to alert a driver that they were merging into my lane of traffic. I’ve searched mechanics and auto parts stores, the cost is exorbitant, especially for a senior on a fixed income. I don’t know to whom these reports are or if they are forwarded, but I certainly hope someone in a decision making capacity will help the loyal owners of Subarus. I still, because I have no other option, drive, however I am so very cautious. And I limit my “outings” to as few as possible. It’s a hindrance, a rather very often at inopportune times. Hopefully there will be a chance for Subaru to do the correct thing.
Corrective Action:
I have a 2016 Subaru Crosstrek. Unfortunately I have had a couple of issues. The main thing being the horn. The location of the problem is affecting my air bag, AND my rear window defroster. I don’t know if Subaru has a faulty clockspring and relays, that malfunction after a certain amount of time. But for everyone’s safety, it would seem that the Subaru Corporation would implement a recall. As a result of the horn not working, I was involved in a fender bender accident, I was unable to alert a driver that they were merging into my lane of traffic. I’ve searched mechanics and auto parts stores, the cost is exorbitant, especially for a senior on a fixed income. I don’t know to whom these reports are or if they are forwarded, but I certainly hope someone in a decision making capacity will help the loyal owners of Subarus. I still, because I have no other option, drive, however I am so very cautious. And I limit my “outings” to as few as possible. It’s a hindrance, a rather very often at inopportune times. Hopefully there will be a chance for Subaru to do the correct thing.
Additional Notes:
I have a 2016 Subaru Crosstrek. Unfortunately I have had a couple of issues. The main thing being the horn. The location of the problem is affecting my air bag, AND my rear window defroster. I don’t know if Subaru has a faulty clockspring and relays, that malfunction after a certain amount of time. But for everyone’s safety, it would seem that the Subaru Corporation would implement a recall. As a result of the horn not working, I was involved in a fender bender accident, I was unable to alert a driver that they were merging into my lane of traffic. I’ve searched mechanics and auto parts stores, the cost is exorbitant, especially for a senior on a fixed income. I don’t know to whom these reports are or if they are forwarded, but I certainly hope someone in a decision making capacity will help the loyal owners of Subarus. I still, because I have no other option, drive, however I am so very cautious. And I limit my “outings” to as few as possible. It’s a hindrance, a rather very often at inopportune times. Hopefully there will be a chance for Subaru to do the correct thing.
Mfg Campaign: 11601238
Recall Date: Jul 11, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2016 Subaru Crosstrek. Unfortunately I have had a couple of issues. The main thing being the horn. The location of the problem is affecting my air bag, AND my rear window defroster. I don’t know if Subaru has a faulty clockspring and relays, that malfunction after a certain amount of time. But for everyone’s safety, it would seem that the Subaru Corporation would implement a recall. As a result of the horn not working, I was involved in a fender bender accident, I was unable to alert a driver that they were merging into my lane of traffic. I’ve searched mechanics and auto parts stores, the cost is exorbitant, especially for a senior on a fixed income. I don’t know to whom these reports are or if they are forwarded, but I certainly hope someone in a decision making capacity will help the loyal owners of Subarus. I still, because I have no other option, drive, however I am so very cautious. And I limit my “outings” to as few as possible. It’s a hindrance, a rather very often at inopportune times. Hopefully there will be a chance for Subaru to do the correct thing.
Corrective Action:
I have a 2016 Subaru Crosstrek. Unfortunately I have had a couple of issues. The main thing being the horn. The location of the problem is affecting my air bag, AND my rear window defroster. I don’t know if Subaru has a faulty clockspring and relays, that malfunction after a certain amount of time. But for everyone’s safety, it would seem that the Subaru Corporation would implement a recall. As a result of the horn not working, I was involved in a fender bender accident, I was unable to alert a driver that they were merging into my lane of traffic. I’ve searched mechanics and auto parts stores, the cost is exorbitant, especially for a senior on a fixed income. I don’t know to whom these reports are or if they are forwarded, but I certainly hope someone in a decision making capacity will help the loyal owners of Subarus. I still, because I have no other option, drive, however I am so very cautious. And I limit my “outings” to as few as possible. It’s a hindrance, a rather very often at inopportune times. Hopefully there will be a chance for Subaru to do the correct thing.
Additional Notes:
I have a 2016 Subaru Crosstrek. Unfortunately I have had a couple of issues. The main thing being the horn. The location of the problem is affecting my air bag, AND my rear window defroster. I don’t know if Subaru has a faulty clockspring and relays, that malfunction after a certain amount of time. But for everyone’s safety, it would seem that the Subaru Corporation would implement a recall. As a result of the horn not working, I was involved in a fender bender accident, I was unable to alert a driver that they were merging into my lane of traffic. I’ve searched mechanics and auto parts stores, the cost is exorbitant, especially for a senior on a fixed income. I don’t know to whom these reports are or if they are forwarded, but I certainly hope someone in a decision making capacity will help the loyal owners of Subarus. I still, because I have no other option, drive, however I am so very cautious. And I limit my “outings” to as few as possible. It’s a hindrance, a rather very often at inopportune times. Hopefully there will be a chance for Subaru to do the correct thing.
Mfg Campaign: 11601238
Recall Date: Jul 11, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery drain Bought new battery Got dcm update Pulled dcm fuse Still battery goes dead Thousands of vehicles involved Suburu knows the cause To expensive to fix Please help3/3
Corrective Action:
Battery drain Bought new battery Got dcm update Pulled dcm fuse Still battery goes dead Thousands of vehicles involved Suburu knows the cause To expensive to fix Please help3/3
Additional Notes:
Battery drain Bought new battery Got dcm update Pulled dcm fuse Still battery goes dead Thousands of vehicles involved Suburu knows the cause To expensive to fix Please help3/3
Mfg Campaign: 11600905
Recall Date: Jul 10, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Horn failed to sound. It sounds when hitting the lock button three times, but doesn’t when the steering wheel is pressed. This was identified during a near miss accident when we tried to alert another driving that was weaving into our lane and couldn’t.
Corrective Action:
Horn failed to sound. It sounds when hitting the lock button three times, but doesn’t when the steering wheel is pressed. This was identified during a near miss accident when we tried to alert another driving that was weaving into our lane and couldn’t.
Additional Notes:
Horn failed to sound. It sounds when hitting the lock button three times, but doesn’t when the steering wheel is pressed. This was identified during a near miss accident when we tried to alert another driving that was weaving into our lane and couldn’t.
Mfg Campaign: 11594555
Recall Date: Jun 15, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Potential Consequences:
The contact owns a 2016 Subaru Crosstrek. The contact stated that while coming to a stop at a traffic signal, the vehicle was idling roughly. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that the failure occurred frequently whenever the A/C was running. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the throttle body needed to be cleaned. The vehicle was repaired. The contact stated that the failure returned, and the vehicle was taken back to the same dealer who diagnosed the vehicle and determined that the alternator and belt tensioner needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2016 Subaru Crosstrek. The contact stated that while coming to a stop at a traffic signal, the vehicle was idling roughly. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that the failure occurred frequently whenever the A/C was running. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the throttle body needed to be cleaned. The vehicle was repaired. The contact stated that the failure returned, and the vehicle was taken back to the same dealer who diagnosed the vehicle and determined that the alternator and belt tensioner needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2016 Subaru Crosstrek. The contact stated that while coming to a stop at a traffic signal, the vehicle was idling roughly. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that the failure occurred frequently whenever the A/C was running. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the throttle body needed to be cleaned. The vehicle was repaired. The contact stated that the failure returned, and the vehicle was taken back to the same dealer who diagnosed the vehicle and determined that the alternator and belt tensioner needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 32,000.
Mfg Campaign: 11584403
Recall Date: Apr 22, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2016 Subaru Crosstrek 5 speed manual transmission and it only has 64000 on it. The clutch went out and I took it to the dealership to have the car worked on and hopefully repaired. At first they said it was the clutch and master cylinder. Then they called me back and said the entire transmission needed to be replaced and it would cost $9000! Seriously? At only 64000 miles? Somehow some kind of "snout" broke off and they needed to replace the whole thing. Blue Book on this car is only slightly over $9000 and I need to spend what it is worth to repair? I may never own another subaru ever again if this is what happens at such a low mileage.
Corrective Action:
I have a 2016 Subaru Crosstrek 5 speed manual transmission and it only has 64000 on it. The clutch went out and I took it to the dealership to have the car worked on and hopefully repaired. At first they said it was the clutch and master cylinder. Then they called me back and said the entire transmission needed to be replaced and it would cost $9000! Seriously? At only 64000 miles? Somehow some kind of "snout" broke off and they needed to replace the whole thing. Blue Book on this car is only slightly over $9000 and I need to spend what it is worth to repair? I may never own another subaru ever again if this is what happens at such a low mileage.
Additional Notes:
I have a 2016 Subaru Crosstrek 5 speed manual transmission and it only has 64000 on it. The clutch went out and I took it to the dealership to have the car worked on and hopefully repaired. At first they said it was the clutch and master cylinder. Then they called me back and said the entire transmission needed to be replaced and it would cost $9000! Seriously? At only 64000 miles? Somehow some kind of "snout" broke off and they needed to replace the whole thing. Blue Book on this car is only slightly over $9000 and I need to spend what it is worth to repair? I may never own another subaru ever again if this is what happens at such a low mileage.
Mfg Campaign: 11577815
Recall Date: Mar 16, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since at least 2009 all Subaru models have a faulty air bag Clockspring. The horn doesn’t work due to this. Subaru knows about this issue. Even 2018 Forester is still using the faulty clock spring. We almost had an accident because the horn didn’t work. After researching the issue, I cannot believe a recall has not been issued. Tried to get it fixed at Subaru today. Still not fixed. We cannot drive until the horn is fixed it is dangerous driving in [XXX] and not having a horn to give a warning when you are about to be hit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Since at least 2009 all Subaru models have a faulty air bag Clockspring. The horn doesn’t work due to this. Subaru knows about this issue. Even 2018 Forester is still using the faulty clock spring. We almost had an accident because the horn didn’t work. After researching the issue, I cannot believe a recall has not been issued. Tried to get it fixed at Subaru today. Still not fixed. We cannot drive until the horn is fixed it is dangerous driving in [XXX] and not having a horn to give a warning when you are about to be hit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Since at least 2009 all Subaru models have a faulty air bag Clockspring. The horn doesn’t work due to this. Subaru knows about this issue. Even 2018 Forester is still using the faulty clock spring. We almost had an accident because the horn didn’t work. After researching the issue, I cannot believe a recall has not been issued. Tried to get it fixed at Subaru today. Still not fixed. We cannot drive until the horn is fixed it is dangerous driving in [XXX] and not having a horn to give a warning when you are about to be hit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575075
Recall Date: Mar 2, 2024
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driving at 55 miles per hour and the hood safety latch failed. Hood smashed the windshield and rained glass down inside the car. The hood hyper extended damaging the fenders on the right and left. It also damaged the plastic around the wipers. Terrifying experience. Zero visibility caused me to slam on my breaks almost causing another vehicle to hit my car.
Corrective Action:
Driving at 55 miles per hour and the hood safety latch failed. Hood smashed the windshield and rained glass down inside the car. The hood hyper extended damaging the fenders on the right and left. It also damaged the plastic around the wipers. Terrifying experience. Zero visibility caused me to slam on my breaks almost causing another vehicle to hit my car.
Additional Notes:
Driving at 55 miles per hour and the hood safety latch failed. Hood smashed the windshield and rained glass down inside the car. The hood hyper extended damaging the fenders on the right and left. It also damaged the plastic around the wipers. Terrifying experience. Zero visibility caused me to slam on my breaks almost causing another vehicle to hit my car.
Mfg Campaign: 11570698
Recall Date: Feb 8, 2024
Subaru Of America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Consequences:
Driving at 55 miles per hour and the hood safety latch failed. Hood smashed the windshield and rained glass down inside the car. The hood hyper extended damaging the fenders on the right and left. It also damaged the plastic around the wipers. Terrifying experience. Zero visibility caused me to slam on my breaks almost causing another vehicle to hit my car.
Corrective Action:
Driving at 55 miles per hour and the hood safety latch failed. Hood smashed the windshield and rained glass down inside the car. The hood hyper extended damaging the fenders on the right and left. It also damaged the plastic around the wipers. Terrifying experience. Zero visibility caused me to slam on my breaks almost causing another vehicle to hit my car.
Additional Notes:
Driving at 55 miles per hour and the hood safety latch failed. Hood smashed the windshield and rained glass down inside the car. The hood hyper extended damaging the fenders on the right and left. It also damaged the plastic around the wipers. Terrifying experience. Zero visibility caused me to slam on my breaks almost causing another vehicle to hit my car.
Mfg Campaign: 11570698
Recall Date: Feb 8, 2024
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In three separate incidents while car only shows 70 in fuel indicator, my 2016 Crosstrek stalled while driving on a highway. I have brought my car to Subaru dealer, but they cannot find anything wrong with my 2016 Crosstrek. In each of the three separate instances after waiting on the side road for 30 minutes, I was able to restart the car and drive home. My car just had a new engine air filter replaced.
Corrective Action:
In three separate incidents while car only shows 70 in fuel indicator, my 2016 Crosstrek stalled while driving on a highway. I have brought my car to Subaru dealer, but they cannot find anything wrong with my 2016 Crosstrek. In each of the three separate instances after waiting on the side road for 30 minutes, I was able to restart the car and drive home. My car just had a new engine air filter replaced.
Additional Notes:
In three separate incidents while car only shows 70 in fuel indicator, my 2016 Crosstrek stalled while driving on a highway. I have brought my car to Subaru dealer, but they cannot find anything wrong with my 2016 Crosstrek. In each of the three separate instances after waiting on the side road for 30 minutes, I was able to restart the car and drive home. My car just had a new engine air filter replaced.
Mfg Campaign: 11563783
Recall Date: Jan 5, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
In three separate incidents while car only shows 70 in fuel indicator, my 2016 Crosstrek stalled while driving on a highway. I have brought my car to Subaru dealer, but they cannot find anything wrong with my 2016 Crosstrek. In each of the three separate instances after waiting on the side road for 30 minutes, I was able to restart the car and drive home. My car just had a new engine air filter replaced.
Corrective Action:
In three separate incidents while car only shows 70 in fuel indicator, my 2016 Crosstrek stalled while driving on a highway. I have brought my car to Subaru dealer, but they cannot find anything wrong with my 2016 Crosstrek. In each of the three separate instances after waiting on the side road for 30 minutes, I was able to restart the car and drive home. My car just had a new engine air filter replaced.
Additional Notes:
In three separate incidents while car only shows 70 in fuel indicator, my 2016 Crosstrek stalled while driving on a highway. I have brought my car to Subaru dealer, but they cannot find anything wrong with my 2016 Crosstrek. In each of the three separate instances after waiting on the side road for 30 minutes, I was able to restart the car and drive home. My car just had a new engine air filter replaced.
Mfg Campaign: 11563783
Recall Date: Jan 5, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In three separate incidents while car only shows 70 in fuel indicator, my 2016 Crosstrek stalled while driving on a highway. I have brought my car to Subaru dealer, but they cannot find anything wrong with my 2016 Crosstrek. In each of the three separate instances after waiting on the side road for 30 minutes, I was able to restart the car and drive home. My car just had a new engine air filter replaced.
Corrective Action:
In three separate incidents while car only shows 70 in fuel indicator, my 2016 Crosstrek stalled while driving on a highway. I have brought my car to Subaru dealer, but they cannot find anything wrong with my 2016 Crosstrek. In each of the three separate instances after waiting on the side road for 30 minutes, I was able to restart the car and drive home. My car just had a new engine air filter replaced.
Additional Notes:
In three separate incidents while car only shows 70 in fuel indicator, my 2016 Crosstrek stalled while driving on a highway. I have brought my car to Subaru dealer, but they cannot find anything wrong with my 2016 Crosstrek. In each of the three separate instances after waiting on the side road for 30 minutes, I was able to restart the car and drive home. My car just had a new engine air filter replaced.
Mfg Campaign: 11563783
Recall Date: Jan 5, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I own a 2016 Subaru Crosstrek with only 37,000 miles. There is a problem with my battery being drained after not driving the car for several days. I have had to call for a jump start 3 times, Aug. 8, 2023, Sept. 5, 2023 and Nov. 14, 2023, each time after returning from vacation. I replaced the battery when it happened the second time, but the problem continued to occur. I have taken my car to the Subaru dealership for diagnostic. They checked the draw level in the vehicle electric system found excessive draw of 350MAH when everything was turned off. The performed DCM (data control module) check and disconnected the fuse. The draw dropped down to 15MAH. I was told I could leave the fuse disconnected, which would leave me with a useless navigation system, loss of front speakers and bluetooth, or replace the DCM that would cost me around $1000. I have done research online and found this is an ongoing problem with Subaru. There were no warning lamps, messages or other symptoms prior to the failure each time. This poses a safety risk if I am in a public parking late at night and I cannot get my car started. I have reported the problem to Subaru of America.
Corrective Action:
I own a 2016 Subaru Crosstrek with only 37,000 miles. There is a problem with my battery being drained after not driving the car for several days. I have had to call for a jump start 3 times, Aug. 8, 2023, Sept. 5, 2023 and Nov. 14, 2023, each time after returning from vacation. I replaced the battery when it happened the second time, but the problem continued to occur. I have taken my car to the Subaru dealership for diagnostic. They checked the draw level in the vehicle electric system found excessive draw of 350MAH when everything was turned off. The performed DCM (data control module) check and disconnected the fuse. The draw dropped down to 15MAH. I was told I could leave the fuse disconnected, which would leave me with a useless navigation system, loss of front speakers and bluetooth, or replace the DCM that would cost me around $1000. I have done research online and found this is an ongoing problem with Subaru. There were no warning lamps, messages or other symptoms prior to the failure each time. This poses a safety risk if I am in a public parking late at night and I cannot get my car started. I have reported the problem to Subaru of America.
Additional Notes:
I own a 2016 Subaru Crosstrek with only 37,000 miles. There is a problem with my battery being drained after not driving the car for several days. I have had to call for a jump start 3 times, Aug. 8, 2023, Sept. 5, 2023 and Nov. 14, 2023, each time after returning from vacation. I replaced the battery when it happened the second time, but the problem continued to occur. I have taken my car to the Subaru dealership for diagnostic. They checked the draw level in the vehicle electric system found excessive draw of 350MAH when everything was turned off. The performed DCM (data control module) check and disconnected the fuse. The draw dropped down to 15MAH. I was told I could leave the fuse disconnected, which would leave me with a useless navigation system, loss of front speakers and bluetooth, or replace the DCM that would cost me around $1000. I have done research online and found this is an ongoing problem with Subaru. There were no warning lamps, messages or other symptoms prior to the failure each time. This poses a safety risk if I am in a public parking late at night and I cannot get my car started. I have reported the problem to Subaru of America.
Mfg Campaign: 11559145
Recall Date: Dec 8, 2023
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
See attached document from complainant
Corrective Action:
See attached document from complainant
Additional Notes:
See attached document from complainant
Mfg Campaign: 11551572
Recall Date: Oct 24, 2023
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