Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles. The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRH-22
Recall Date: Sep 22, 2022
Consumer Complaints
13 ComplaintsSubaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Front wheels locked up while doing 75 miles an hour. Per shop the transmission locked up. There were no signs of transmission failure car ran perfectly fine and had been serviced and new tires 7 days before. This could have caused a very serious accident.
Corrective Action:
Front wheels locked up while doing 75 miles an hour. Per shop the transmission locked up. There were no signs of transmission failure car ran perfectly fine and had been serviced and new tires 7 days before. This could have caused a very serious accident.
Additional Notes:
Front wheels locked up while doing 75 miles an hour. Per shop the transmission locked up. There were no signs of transmission failure car ran perfectly fine and had been serviced and new tires 7 days before. This could have caused a very serious accident.
Mfg Campaign: 11668965
Recall Date: Jun 24, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX], my 2022 Subaru Impreza caught fire in Lincolnwood, IL. My sister in-law and nephew escaped the vehicle just before it was consumed by the fire. The Lincolnwood Fire Department Fire Inspector said the fire was caused by a defected car battery. The car was declared a total loss. Subaru America only offered $2,000.00 credit towards the purchase of a new Subaru. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], my 2022 Subaru Impreza caught fire in Lincolnwood, IL. My sister in-law and nephew escaped the vehicle just before it was consumed by the fire. The Lincolnwood Fire Department Fire Inspector said the fire was caused by a defected car battery. The car was declared a total loss. Subaru America only offered $2,000.00 credit towards the purchase of a new Subaru. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], my 2022 Subaru Impreza caught fire in Lincolnwood, IL. My sister in-law and nephew escaped the vehicle just before it was consumed by the fire. The Lincolnwood Fire Department Fire Inspector said the fire was caused by a defected car battery. The car was declared a total loss. Subaru America only offered $2,000.00 credit towards the purchase of a new Subaru. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665374
Recall Date: Jun 6, 2025
Subaru Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
Driving between 40-50mph on streets, my tire burst and the rubber part completely shredded off. I just had my tires checked a couple weeks ago where they said everything was great. This tire completely disintegrated out of nowhere and nearly damaged my rim! The tire guy said there's no way this happened from a nail or road injury to the tire
Corrective Action:
Driving between 40-50mph on streets, my tire burst and the rubber part completely shredded off. I just had my tires checked a couple weeks ago where they said everything was great. This tire completely disintegrated out of nowhere and nearly damaged my rim! The tire guy said there's no way this happened from a nail or road injury to the tire
Additional Notes:
Driving between 40-50mph on streets, my tire burst and the rubber part completely shredded off. I just had my tires checked a couple weeks ago where they said everything was great. This tire completely disintegrated out of nowhere and nearly damaged my rim! The tire guy said there's no way this happened from a nail or road injury to the tire
Mfg Campaign: 11644680
Recall Date: Feb 24, 2025
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
To start of with the steering seems to loosen up while driving, it's hard to explain but while driving the vehicle it is very noticable that the car is jurking side to side , if your used to a certain pressure put on the steering wheel to turn or keep in a constant turn(like a long turn or steady turn on a long bend in a road , the steering loosens to the point that the pressure you are holding the car at going in the turn makes you go into oncoming traffic or to the opposite side towards the side of the road) and this is not a good situation to be in it's starting to happen more frequently now , before I thought it was a slippery spot or ice ,no it's on dry surfaces (road ways) the next thing is the power train, it seems to be a bumping sensation especially up a hill or grade it's getting more prominent (in transmission perhaps) I've been a mechanic for over 40+ years now retired so the newer stuff I'm not savy on but I know what's being sead .now I m looking into any recalls for the 2022 Subaru impreza I know I can't be the only one experiencing these problems??? Another thing is the windows in the front doors (both front windows) when you put them up in the automatic faze they will go up but come back down to the center of the opening ,this happens a lot but not ?? It will do it for a few days , then it won't do it for a week or longer , then it does it again a few days ,you get the picture right , should of stuck with our first pick of vehicle instead of with this one , I do not think it's a safe car at all !!!
Corrective Action:
To start of with the steering seems to loosen up while driving, it's hard to explain but while driving the vehicle it is very noticable that the car is jurking side to side , if your used to a certain pressure put on the steering wheel to turn or keep in a constant turn(like a long turn or steady turn on a long bend in a road , the steering loosens to the point that the pressure you are holding the car at going in the turn makes you go into oncoming traffic or to the opposite side towards the side of the road) and this is not a good situation to be in it's starting to happen more frequently now , before I thought it was a slippery spot or ice ,no it's on dry surfaces (road ways) the next thing is the power train, it seems to be a bumping sensation especially up a hill or grade it's getting more prominent (in transmission perhaps) I've been a mechanic for over 40+ years now retired so the newer stuff I'm not savy on but I know what's being sead .now I m looking into any recalls for the 2022 Subaru impreza I know I can't be the only one experiencing these problems??? Another thing is the windows in the front doors (both front windows) when you put them up in the automatic faze they will go up but come back down to the center of the opening ,this happens a lot but not ?? It will do it for a few days , then it won't do it for a week or longer , then it does it again a few days ,you get the picture right , should of stuck with our first pick of vehicle instead of with this one , I do not think it's a safe car at all !!!
Additional Notes:
To start of with the steering seems to loosen up while driving, it's hard to explain but while driving the vehicle it is very noticable that the car is jurking side to side , if your used to a certain pressure put on the steering wheel to turn or keep in a constant turn(like a long turn or steady turn on a long bend in a road , the steering loosens to the point that the pressure you are holding the car at going in the turn makes you go into oncoming traffic or to the opposite side towards the side of the road) and this is not a good situation to be in it's starting to happen more frequently now , before I thought it was a slippery spot or ice ,no it's on dry surfaces (road ways) the next thing is the power train, it seems to be a bumping sensation especially up a hill or grade it's getting more prominent (in transmission perhaps) I've been a mechanic for over 40+ years now retired so the newer stuff I'm not savy on but I know what's being sead .now I m looking into any recalls for the 2022 Subaru impreza I know I can't be the only one experiencing these problems??? Another thing is the windows in the front doors (both front windows) when you put them up in the automatic faze they will go up but come back down to the center of the opening ,this happens a lot but not ?? It will do it for a few days , then it won't do it for a week or longer , then it does it again a few days ,you get the picture right , should of stuck with our first pick of vehicle instead of with this one , I do not think it's a safe car at all !!!
Mfg Campaign: 11631888
Recall Date: Dec 20, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
To start of with the steering seems to loosen up while driving, it's hard to explain but while driving the vehicle it is very noticable that the car is jurking side to side , if your used to a certain pressure put on the steering wheel to turn or keep in a constant turn(like a long turn or steady turn on a long bend in a road , the steering loosens to the point that the pressure you are holding the car at going in the turn makes you go into oncoming traffic or to the opposite side towards the side of the road) and this is not a good situation to be in it's starting to happen more frequently now , before I thought it was a slippery spot or ice ,no it's on dry surfaces (road ways) the next thing is the power train, it seems to be a bumping sensation especially up a hill or grade it's getting more prominent (in transmission perhaps) I've been a mechanic for over 40+ years now retired so the newer stuff I'm not savy on but I know what's being sead .now I m looking into any recalls for the 2022 Subaru impreza I know I can't be the only one experiencing these problems??? Another thing is the windows in the front doors (both front windows) when you put them up in the automatic faze they will go up but come back down to the center of the opening ,this happens a lot but not ?? It will do it for a few days , then it won't do it for a week or longer , then it does it again a few days ,you get the picture right , should of stuck with our first pick of vehicle instead of with this one , I do not think it's a safe car at all !!!
Corrective Action:
To start of with the steering seems to loosen up while driving, it's hard to explain but while driving the vehicle it is very noticable that the car is jurking side to side , if your used to a certain pressure put on the steering wheel to turn or keep in a constant turn(like a long turn or steady turn on a long bend in a road , the steering loosens to the point that the pressure you are holding the car at going in the turn makes you go into oncoming traffic or to the opposite side towards the side of the road) and this is not a good situation to be in it's starting to happen more frequently now , before I thought it was a slippery spot or ice ,no it's on dry surfaces (road ways) the next thing is the power train, it seems to be a bumping sensation especially up a hill or grade it's getting more prominent (in transmission perhaps) I've been a mechanic for over 40+ years now retired so the newer stuff I'm not savy on but I know what's being sead .now I m looking into any recalls for the 2022 Subaru impreza I know I can't be the only one experiencing these problems??? Another thing is the windows in the front doors (both front windows) when you put them up in the automatic faze they will go up but come back down to the center of the opening ,this happens a lot but not ?? It will do it for a few days , then it won't do it for a week or longer , then it does it again a few days ,you get the picture right , should of stuck with our first pick of vehicle instead of with this one , I do not think it's a safe car at all !!!
Additional Notes:
To start of with the steering seems to loosen up while driving, it's hard to explain but while driving the vehicle it is very noticable that the car is jurking side to side , if your used to a certain pressure put on the steering wheel to turn or keep in a constant turn(like a long turn or steady turn on a long bend in a road , the steering loosens to the point that the pressure you are holding the car at going in the turn makes you go into oncoming traffic or to the opposite side towards the side of the road) and this is not a good situation to be in it's starting to happen more frequently now , before I thought it was a slippery spot or ice ,no it's on dry surfaces (road ways) the next thing is the power train, it seems to be a bumping sensation especially up a hill or grade it's getting more prominent (in transmission perhaps) I've been a mechanic for over 40+ years now retired so the newer stuff I'm not savy on but I know what's being sead .now I m looking into any recalls for the 2022 Subaru impreza I know I can't be the only one experiencing these problems??? Another thing is the windows in the front doors (both front windows) when you put them up in the automatic faze they will go up but come back down to the center of the opening ,this happens a lot but not ?? It will do it for a few days , then it won't do it for a week or longer , then it does it again a few days ,you get the picture right , should of stuck with our first pick of vehicle instead of with this one , I do not think it's a safe car at all !!!
Mfg Campaign: 11631888
Recall Date: Dec 20, 2024
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
To start of with the steering seems to loosen up while driving, it's hard to explain but while driving the vehicle it is very noticable that the car is jurking side to side , if your used to a certain pressure put on the steering wheel to turn or keep in a constant turn(like a long turn or steady turn on a long bend in a road , the steering loosens to the point that the pressure you are holding the car at going in the turn makes you go into oncoming traffic or to the opposite side towards the side of the road) and this is not a good situation to be in it's starting to happen more frequently now , before I thought it was a slippery spot or ice ,no it's on dry surfaces (road ways) the next thing is the power train, it seems to be a bumping sensation especially up a hill or grade it's getting more prominent (in transmission perhaps) I've been a mechanic for over 40+ years now retired so the newer stuff I'm not savy on but I know what's being sead .now I m looking into any recalls for the 2022 Subaru impreza I know I can't be the only one experiencing these problems??? Another thing is the windows in the front doors (both front windows) when you put them up in the automatic faze they will go up but come back down to the center of the opening ,this happens a lot but not ?? It will do it for a few days , then it won't do it for a week or longer , then it does it again a few days ,you get the picture right , should of stuck with our first pick of vehicle instead of with this one , I do not think it's a safe car at all !!!
Corrective Action:
To start of with the steering seems to loosen up while driving, it's hard to explain but while driving the vehicle it is very noticable that the car is jurking side to side , if your used to a certain pressure put on the steering wheel to turn or keep in a constant turn(like a long turn or steady turn on a long bend in a road , the steering loosens to the point that the pressure you are holding the car at going in the turn makes you go into oncoming traffic or to the opposite side towards the side of the road) and this is not a good situation to be in it's starting to happen more frequently now , before I thought it was a slippery spot or ice ,no it's on dry surfaces (road ways) the next thing is the power train, it seems to be a bumping sensation especially up a hill or grade it's getting more prominent (in transmission perhaps) I've been a mechanic for over 40+ years now retired so the newer stuff I'm not savy on but I know what's being sead .now I m looking into any recalls for the 2022 Subaru impreza I know I can't be the only one experiencing these problems??? Another thing is the windows in the front doors (both front windows) when you put them up in the automatic faze they will go up but come back down to the center of the opening ,this happens a lot but not ?? It will do it for a few days , then it won't do it for a week or longer , then it does it again a few days ,you get the picture right , should of stuck with our first pick of vehicle instead of with this one , I do not think it's a safe car at all !!!
Additional Notes:
To start of with the steering seems to loosen up while driving, it's hard to explain but while driving the vehicle it is very noticable that the car is jurking side to side , if your used to a certain pressure put on the steering wheel to turn or keep in a constant turn(like a long turn or steady turn on a long bend in a road , the steering loosens to the point that the pressure you are holding the car at going in the turn makes you go into oncoming traffic or to the opposite side towards the side of the road) and this is not a good situation to be in it's starting to happen more frequently now , before I thought it was a slippery spot or ice ,no it's on dry surfaces (road ways) the next thing is the power train, it seems to be a bumping sensation especially up a hill or grade it's getting more prominent (in transmission perhaps) I've been a mechanic for over 40+ years now retired so the newer stuff I'm not savy on but I know what's being sead .now I m looking into any recalls for the 2022 Subaru impreza I know I can't be the only one experiencing these problems??? Another thing is the windows in the front doors (both front windows) when you put them up in the automatic faze they will go up but come back down to the center of the opening ,this happens a lot but not ?? It will do it for a few days , then it won't do it for a week or longer , then it does it again a few days ,you get the picture right , should of stuck with our first pick of vehicle instead of with this one , I do not think it's a safe car at all !!!
Mfg Campaign: 11631888
Recall Date: Dec 20, 2024
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle was at a stoplight. Once the light turned green, the driver stepped on the gas. All of a sudden the car would not move, all the warning lights came on, and we could smell a burning smell. The car was towed to the dealership where it was purchased. They discovered a rubber hose leading to the transmission had somehow gotten cut and all the transmission fluid leaked out. This caused a total transmission failure according to the dealer. It must have happened almost instantaneously as there was no warning prior to this. This hose is clearly critical to the operation of the vehicle and safety of the occupants, yet is totally exposed to the underside of the car. If the failure occurred while the vehicle was moving, it could have been a serious safety issue. It seems like a simple steel braided hose or a metal tube should have been used on such a critical part.
Corrective Action:
The vehicle was at a stoplight. Once the light turned green, the driver stepped on the gas. All of a sudden the car would not move, all the warning lights came on, and we could smell a burning smell. The car was towed to the dealership where it was purchased. They discovered a rubber hose leading to the transmission had somehow gotten cut and all the transmission fluid leaked out. This caused a total transmission failure according to the dealer. It must have happened almost instantaneously as there was no warning prior to this. This hose is clearly critical to the operation of the vehicle and safety of the occupants, yet is totally exposed to the underside of the car. If the failure occurred while the vehicle was moving, it could have been a serious safety issue. It seems like a simple steel braided hose or a metal tube should have been used on such a critical part.
Additional Notes:
The vehicle was at a stoplight. Once the light turned green, the driver stepped on the gas. All of a sudden the car would not move, all the warning lights came on, and we could smell a burning smell. The car was towed to the dealership where it was purchased. They discovered a rubber hose leading to the transmission had somehow gotten cut and all the transmission fluid leaked out. This caused a total transmission failure according to the dealer. It must have happened almost instantaneously as there was no warning prior to this. This hose is clearly critical to the operation of the vehicle and safety of the occupants, yet is totally exposed to the underside of the car. If the failure occurred while the vehicle was moving, it could have been a serious safety issue. It seems like a simple steel braided hose or a metal tube should have been used on such a critical part.
Mfg Campaign: 11533087
Recall Date: Jul 18, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked spontaneously at the middle base of the windshield in a perfect arch. Crack appears to be on the inside of the glass. No impacts or anything hit the windshield, no reason for this to happen. My car is parked in a garage. Called Subaru, they insist there is no recall.
Corrective Action:
Windshield cracked spontaneously at the middle base of the windshield in a perfect arch. Crack appears to be on the inside of the glass. No impacts or anything hit the windshield, no reason for this to happen. My car is parked in a garage. Called Subaru, they insist there is no recall.
Additional Notes:
Windshield cracked spontaneously at the middle base of the windshield in a perfect arch. Crack appears to be on the inside of the glass. No impacts or anything hit the windshield, no reason for this to happen. My car is parked in a garage. Called Subaru, they insist there is no recall.
Mfg Campaign: 11500276
Recall Date: Jan 5, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield suddenly cracked on the freeway not due to rocks or anything, and has since spread dramatically. Visibility is affected as the sun will glisten throughout driving and all of the cracks almost to the point it’s shattered obstruct view and cause objects to appear the a slightly different area. Subaru has apparently known about this for years and they haven’t remedied it, in addition the offer a protection plan for windshield when you buy it new, but they’ll only replace 2 of them, and every subsequent windshield is subject to the same problem
Corrective Action:
Windshield suddenly cracked on the freeway not due to rocks or anything, and has since spread dramatically. Visibility is affected as the sun will glisten throughout driving and all of the cracks almost to the point it’s shattered obstruct view and cause objects to appear the a slightly different area. Subaru has apparently known about this for years and they haven’t remedied it, in addition the offer a protection plan for windshield when you buy it new, but they’ll only replace 2 of them, and every subsequent windshield is subject to the same problem
Additional Notes:
Windshield suddenly cracked on the freeway not due to rocks or anything, and has since spread dramatically. Visibility is affected as the sun will glisten throughout driving and all of the cracks almost to the point it’s shattered obstruct view and cause objects to appear the a slightly different area. Subaru has apparently known about this for years and they haven’t remedied it, in addition the offer a protection plan for windshield when you buy it new, but they’ll only replace 2 of them, and every subsequent windshield is subject to the same problem
Mfg Campaign: 11482687
Recall Date: Sep 2, 2022
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I picked up my vehicle that was made to order from the factory on 2/18/22. I drove the car for 12 days and found the steering to be over sensitive. The steering wheel felt disconnected from the car. I returned the car to the dealer from which it was purchased. The service advisor test drove the car and documented on the invoice that the car felt like” it wanders”. He also verbally stated on the phone that “he had a hard time keeping it in lane.” He contributed the problem to the tires being “over inflated “. He informed me that he “let some air out of the tires and that the problem seemed to resolve itself.Three weeks later I returned to the same dealership with the same issue.This time they reported back to me that the car drove like normal for their technicians. I believe they are simply saying that there is nothing wrong with the car simply because they need their loner back.
Corrective Action:
I picked up my vehicle that was made to order from the factory on 2/18/22. I drove the car for 12 days and found the steering to be over sensitive. The steering wheel felt disconnected from the car. I returned the car to the dealer from which it was purchased. The service advisor test drove the car and documented on the invoice that the car felt like” it wanders”. He also verbally stated on the phone that “he had a hard time keeping it in lane.” He contributed the problem to the tires being “over inflated “. He informed me that he “let some air out of the tires and that the problem seemed to resolve itself.Three weeks later I returned to the same dealership with the same issue.This time they reported back to me that the car drove like normal for their technicians. I believe they are simply saying that there is nothing wrong with the car simply because they need their loner back.
Additional Notes:
I picked up my vehicle that was made to order from the factory on 2/18/22. I drove the car for 12 days and found the steering to be over sensitive. The steering wheel felt disconnected from the car. I returned the car to the dealer from which it was purchased. The service advisor test drove the car and documented on the invoice that the car felt like” it wanders”. He also verbally stated on the phone that “he had a hard time keeping it in lane.” He contributed the problem to the tires being “over inflated “. He informed me that he “let some air out of the tires and that the problem seemed to resolve itself.Three weeks later I returned to the same dealership with the same issue.This time they reported back to me that the car drove like normal for their technicians. I believe they are simply saying that there is nothing wrong with the car simply because they need their loner back.
Mfg Campaign: 11464918
Recall Date: May 16, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I turn my vehicle on while am waiting to car to get warm i turn on the heat the windshield crack by it self
Corrective Action:
I turn my vehicle on while am waiting to car to get warm i turn on the heat the windshield crack by it self
Additional Notes:
I turn my vehicle on while am waiting to car to get warm i turn on the heat the windshield crack by it self
Mfg Campaign: 11453945
Recall Date: Feb 24, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I turn my vehicle on while am waiting to car to get warm i turn on the heat the windshield crack by it self
Corrective Action:
I turn my vehicle on while am waiting to car to get warm i turn on the heat the windshield crack by it self
Additional Notes:
I turn my vehicle on while am waiting to car to get warm i turn on the heat the windshield crack by it self
Mfg Campaign: 11453945
Recall Date: Feb 24, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on a three-lane parkway commuting to work, and the weather was clear. I was the only person in the vehicle. I left just after 7:40AM I had been driving for about 40 minutes. I had the cruise control ready to be set as I had turned it on briefly earlier in the drive, but it was not turned on at the time. When the cruise control button is pushed and "ready," lane keeping assistance turns on. The dashboard suddenly alerted saying the "Eyesight Driver Assist" was not working. Seconds later it said "check owner's manual" and then "check engine." Within a few seconds, the car began decelerating quickly. I got over to the right lane, turned on my hazard lights, and then pulled off on the shoulder where the car came to a full stop. I turned the car off and could see smoke coming from under the hood of the car. Within about 10 or 20 seconds, I climbed over the center console and out of the passenger door on the right and began backing quickly away from the car while watching it. The car then started on fire under the hood, and I called 911 immediately. My call to 911 was at 8:26AM. This whole incident--from driving to the start of the fire--occurred within about 1 minute or at most 2 minutes total. The car is a 2022 Subaru Impreza and was brand new. It had no prior issues or maintenance completed on the vehicle and no maintenance was due. I had the car for less than two months, and it had just over 1000 miles on it. I had never seen any warning lamps, messages, or other symptoms on the car before. I had driven the car home from work the previous day and got home around 7:00PM. This was the first time I had seen any of the warning signs on the dashboard indicated above. The police department arrived within a few minutes and then the fire department arrived a few minutes after that. The fire spread to the entire vehicle and it was towed. The insurance company (GEICO) and Subaru indicated they will be investigating and inspecting the vehicle.
Corrective Action:
I was driving on a three-lane parkway commuting to work, and the weather was clear. I was the only person in the vehicle. I left just after 7:40AM I had been driving for about 40 minutes. I had the cruise control ready to be set as I had turned it on briefly earlier in the drive, but it was not turned on at the time. When the cruise control button is pushed and "ready," lane keeping assistance turns on. The dashboard suddenly alerted saying the "Eyesight Driver Assist" was not working. Seconds later it said "check owner's manual" and then "check engine." Within a few seconds, the car began decelerating quickly. I got over to the right lane, turned on my hazard lights, and then pulled off on the shoulder where the car came to a full stop. I turned the car off and could see smoke coming from under the hood of the car. Within about 10 or 20 seconds, I climbed over the center console and out of the passenger door on the right and began backing quickly away from the car while watching it. The car then started on fire under the hood, and I called 911 immediately. My call to 911 was at 8:26AM. This whole incident--from driving to the start of the fire--occurred within about 1 minute or at most 2 minutes total. The car is a 2022 Subaru Impreza and was brand new. It had no prior issues or maintenance completed on the vehicle and no maintenance was due. I had the car for less than two months, and it had just over 1000 miles on it. I had never seen any warning lamps, messages, or other symptoms on the car before. I had driven the car home from work the previous day and got home around 7:00PM. This was the first time I had seen any of the warning signs on the dashboard indicated above. The police department arrived within a few minutes and then the fire department arrived a few minutes after that. The fire spread to the entire vehicle and it was towed. The insurance company (GEICO) and Subaru indicated they will be investigating and inspecting the vehicle.
Additional Notes:
I was driving on a three-lane parkway commuting to work, and the weather was clear. I was the only person in the vehicle. I left just after 7:40AM I had been driving for about 40 minutes. I had the cruise control ready to be set as I had turned it on briefly earlier in the drive, but it was not turned on at the time. When the cruise control button is pushed and "ready," lane keeping assistance turns on. The dashboard suddenly alerted saying the "Eyesight Driver Assist" was not working. Seconds later it said "check owner's manual" and then "check engine." Within a few seconds, the car began decelerating quickly. I got over to the right lane, turned on my hazard lights, and then pulled off on the shoulder where the car came to a full stop. I turned the car off and could see smoke coming from under the hood of the car. Within about 10 or 20 seconds, I climbed over the center console and out of the passenger door on the right and began backing quickly away from the car while watching it. The car then started on fire under the hood, and I called 911 immediately. My call to 911 was at 8:26AM. This whole incident--from driving to the start of the fire--occurred within about 1 minute or at most 2 minutes total. The car is a 2022 Subaru Impreza and was brand new. It had no prior issues or maintenance completed on the vehicle and no maintenance was due. I had the car for less than two months, and it had just over 1000 miles on it. I had never seen any warning lamps, messages, or other symptoms on the car before. I had driven the car home from work the previous day and got home around 7:00PM. This was the first time I had seen any of the warning signs on the dashboard indicated above. The police department arrived within a few minutes and then the fire department arrived a few minutes after that. The fire spread to the entire vehicle and it was towed. The insurance company (GEICO) and Subaru indicated they will be investigating and inspecting the vehicle.
Mfg Campaign: 11440139
Recall Date: Nov 11, 2021
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