Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles. The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRH-22
Recall Date: Sep 22, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Outback vehicles. The engine wiring harness may have been damaged, resulting in a loose electrical connection to the engine control unit (ECU).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRC-22
Recall Date: Jul 1, 2022
Consumer Complaints
496 ComplaintsSubaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Last year, my car would not start up again after the start stop feature activated in an intersection. This is after leaving the dealer who told me the car was fine. I’ve since replaced the battery. It still is sluggish to start at times. It is especially bad starting when start stop is activated. I turn the feature off every time I start the car. I’m worried every time I take a long trip I will get stranded. The dealer cannot find anything wrong with it they say. The automatic braking system is also horrible. It goes on prematurely and I’m sure damages the car.
Corrective Action:
Last year, my car would not start up again after the start stop feature activated in an intersection. This is after leaving the dealer who told me the car was fine. I’ve since replaced the battery. It still is sluggish to start at times. It is especially bad starting when start stop is activated. I turn the feature off every time I start the car. I’m worried every time I take a long trip I will get stranded. The dealer cannot find anything wrong with it they say. The automatic braking system is also horrible. It goes on prematurely and I’m sure damages the car.
Additional Notes:
Last year, my car would not start up again after the start stop feature activated in an intersection. This is after leaving the dealer who told me the car was fine. I’ve since replaced the battery. It still is sluggish to start at times. It is especially bad starting when start stop is activated. I turn the feature off every time I start the car. I’m worried every time I take a long trip I will get stranded. The dealer cannot find anything wrong with it they say. The automatic braking system is also horrible. It goes on prematurely and I’m sure damages the car.
Mfg Campaign: 11675023
Recall Date: Jul 21, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Last year, my car would not start up again after the start stop feature activated in an intersection. This is after leaving the dealer who told me the car was fine. I’ve since replaced the battery. It still is sluggish to start at times. It is especially bad starting when start stop is activated. I turn the feature off every time I start the car. I’m worried every time I take a long trip I will get stranded. The dealer cannot find anything wrong with it they say. The automatic braking system is also horrible. It goes on prematurely and I’m sure damages the car.
Corrective Action:
Last year, my car would not start up again after the start stop feature activated in an intersection. This is after leaving the dealer who told me the car was fine. I’ve since replaced the battery. It still is sluggish to start at times. It is especially bad starting when start stop is activated. I turn the feature off every time I start the car. I’m worried every time I take a long trip I will get stranded. The dealer cannot find anything wrong with it they say. The automatic braking system is also horrible. It goes on prematurely and I’m sure damages the car.
Additional Notes:
Last year, my car would not start up again after the start stop feature activated in an intersection. This is after leaving the dealer who told me the car was fine. I’ve since replaced the battery. It still is sluggish to start at times. It is especially bad starting when start stop is activated. I turn the feature off every time I start the car. I’m worried every time I take a long trip I will get stranded. The dealer cannot find anything wrong with it they say. The automatic braking system is also horrible. It goes on prematurely and I’m sure damages the car.
Mfg Campaign: 11675023
Recall Date: Jul 21, 2025
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake Rotor and Pad issues at 10k, 20k, 30k, and 44k. Severe damage to the Brake Rotor with bad gauging present. OEM parts replaced with aftermarket Duragold Rotors and Pads. Subaru dealership did not properly resolve issues
Corrective Action:
Brake Rotor and Pad issues at 10k, 20k, 30k, and 44k. Severe damage to the Brake Rotor with bad gauging present. OEM parts replaced with aftermarket Duragold Rotors and Pads. Subaru dealership did not properly resolve issues
Additional Notes:
Brake Rotor and Pad issues at 10k, 20k, 30k, and 44k. Severe damage to the Brake Rotor with bad gauging present. OEM parts replaced with aftermarket Duragold Rotors and Pads. Subaru dealership did not properly resolve issues
Mfg Campaign: 11673019
Recall Date: Jul 12, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield requires replacement with slightest rock hit to it- (2) replacements in first six months of car ownership
Corrective Action:
Windshield requires replacement with slightest rock hit to it- (2) replacements in first six months of car ownership
Additional Notes:
Windshield requires replacement with slightest rock hit to it- (2) replacements in first six months of car ownership
Mfg Campaign: 11673020
Recall Date: Jul 12, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was outraged that my 2022 Subaru Outback on July 4, 2025 while the vehicle was parked and stationary in a secured garage, I discovered a significant crack across the windshield. There was no evidence of external impact or vandalism, indicating a likely **manufacturing defect or structural flaw** in the glass. This defect raises serious safety concerns and falls within Subaru’s responsibility under the vehicle’s warranty and applicable consumer protection laws.
Corrective Action:
I was outraged that my 2022 Subaru Outback on July 4, 2025 while the vehicle was parked and stationary in a secured garage, I discovered a significant crack across the windshield. There was no evidence of external impact or vandalism, indicating a likely **manufacturing defect or structural flaw** in the glass. This defect raises serious safety concerns and falls within Subaru’s responsibility under the vehicle’s warranty and applicable consumer protection laws.
Additional Notes:
I was outraged that my 2022 Subaru Outback on July 4, 2025 while the vehicle was parked and stationary in a secured garage, I discovered a significant crack across the windshield. There was no evidence of external impact or vandalism, indicating a likely **manufacturing defect or structural flaw** in the glass. This defect raises serious safety concerns and falls within Subaru’s responsibility under the vehicle’s warranty and applicable consumer protection laws.
Mfg Campaign: 11671422
Recall Date: Jul 6, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The front windshield spontaneously cracked during use of windshield wipers. Resulted in multiple cracks from top center of windshield.
Corrective Action:
The front windshield spontaneously cracked during use of windshield wipers. Resulted in multiple cracks from top center of windshield.
Additional Notes:
The front windshield spontaneously cracked during use of windshield wipers. Resulted in multiple cracks from top center of windshield.
Mfg Campaign: 11668331
Recall Date: Jun 21, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While stopped at a yield sign waiting for traffic to clear so I may proceed with my left turn, I stepped on the accelerator pedal to make my left turn; however, my car did not go because the engine had turned off due to the auto stop feature. Once the engine restarted, I was no longer clear about proceeding with my left turn and had to apply the brakes very hard immediately to stop my vehicle. The auto engine stop is a dangerous feature that should not automatically be applied when starting the car.
Corrective Action:
While stopped at a yield sign waiting for traffic to clear so I may proceed with my left turn, I stepped on the accelerator pedal to make my left turn; however, my car did not go because the engine had turned off due to the auto stop feature. Once the engine restarted, I was no longer clear about proceeding with my left turn and had to apply the brakes very hard immediately to stop my vehicle. The auto engine stop is a dangerous feature that should not automatically be applied when starting the car.
Additional Notes:
While stopped at a yield sign waiting for traffic to clear so I may proceed with my left turn, I stepped on the accelerator pedal to make my left turn; however, my car did not go because the engine had turned off due to the auto stop feature. Once the engine restarted, I was no longer clear about proceeding with my left turn and had to apply the brakes very hard immediately to stop my vehicle. The auto engine stop is a dangerous feature that should not automatically be applied when starting the car.
Mfg Campaign: 11661946
Recall Date: May 19, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My windshield just cracked by itself without hitting anything. This is really frustrating.
Corrective Action:
My windshield just cracked by itself without hitting anything. This is really frustrating.
Additional Notes:
My windshield just cracked by itself without hitting anything. This is really frustrating.
Mfg Campaign: 11660538
Recall Date: May 12, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front windshield spontaneously cracked without incident right where the rearview mirror is attached.
Corrective Action:
Front windshield spontaneously cracked without incident right where the rearview mirror is attached.
Additional Notes:
Front windshield spontaneously cracked without incident right where the rearview mirror is attached.
Mfg Campaign: 11659587
Recall Date: May 7, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Small rocks cause very large cracks across windshield. Windshield seems brittle or fragile.
Corrective Action:
Small rocks cause very large cracks across windshield. Windshield seems brittle or fragile.
Additional Notes:
Small rocks cause very large cracks across windshield. Windshield seems brittle or fragile.
Mfg Campaign: 11655246
Recall Date: Apr 17, 2025
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The front rotor warp excessively causing the brake pedal and the entire car to shake uncontrollably. The entire front brake assemblies were replaced at Subaru of Coconut Creek. Our safety was definitely at risk as it was very hard to brake going downhill with the brake pedal and the car shaking uncontrollably. The dealer confirmed black spots on the front rotors and warped front rotors. There were not warnings prior to, during, or after the shaking. Going downhill was made very uncomfortable. Subaru of Coconut Creek services the vehicle and notified me of the black spots and warped front rotors. There was nauseating burning smell coming from under the hood and we had to wait 15 minutes for it to disssipate.
Corrective Action:
The front rotor warp excessively causing the brake pedal and the entire car to shake uncontrollably. The entire front brake assemblies were replaced at Subaru of Coconut Creek. Our safety was definitely at risk as it was very hard to brake going downhill with the brake pedal and the car shaking uncontrollably. The dealer confirmed black spots on the front rotors and warped front rotors. There were not warnings prior to, during, or after the shaking. Going downhill was made very uncomfortable. Subaru of Coconut Creek services the vehicle and notified me of the black spots and warped front rotors. There was nauseating burning smell coming from under the hood and we had to wait 15 minutes for it to disssipate.
Additional Notes:
The front rotor warp excessively causing the brake pedal and the entire car to shake uncontrollably. The entire front brake assemblies were replaced at Subaru of Coconut Creek. Our safety was definitely at risk as it was very hard to brake going downhill with the brake pedal and the car shaking uncontrollably. The dealer confirmed black spots on the front rotors and warped front rotors. There were not warnings prior to, during, or after the shaking. Going downhill was made very uncomfortable. Subaru of Coconut Creek services the vehicle and notified me of the black spots and warped front rotors. There was nauseating burning smell coming from under the hood and we had to wait 15 minutes for it to disssipate.
Mfg Campaign: 11648319
Recall Date: Mar 14, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof shattered while driving 45mph on a city street. It was not hit by anything we could see, nor was there any debris flying in the air. We pulled over and took a photo. I called the dealership who said to call Subaru USA to start a case, but of course their offices are closed for the weekend.
Corrective Action:
Sunroof shattered while driving 45mph on a city street. It was not hit by anything we could see, nor was there any debris flying in the air. We pulled over and took a photo. I called the dealership who said to call Subaru USA to start a case, but of course their offices are closed for the weekend.
Additional Notes:
Sunroof shattered while driving 45mph on a city street. It was not hit by anything we could see, nor was there any debris flying in the air. We pulled over and took a photo. I called the dealership who said to call Subaru USA to start a case, but of course their offices are closed for the weekend.
Mfg Campaign: 11648394
Recall Date: Mar 14, 2025
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sunroof shattered while driving 45mph on a city street. It was not hit by anything we could see, nor was there any debris flying in the air. We pulled over and took a photo. I called the dealership who said to call Subaru USA to start a case, but of course their offices are closed for the weekend.
Corrective Action:
Sunroof shattered while driving 45mph on a city street. It was not hit by anything we could see, nor was there any debris flying in the air. We pulled over and took a photo. I called the dealership who said to call Subaru USA to start a case, but of course their offices are closed for the weekend.
Additional Notes:
Sunroof shattered while driving 45mph on a city street. It was not hit by anything we could see, nor was there any debris flying in the air. We pulled over and took a photo. I called the dealership who said to call Subaru USA to start a case, but of course their offices are closed for the weekend.
Mfg Campaign: 11648394
Recall Date: Mar 14, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2022 Subaru Outback with 22, 000 miles. Car had been in my garage overnight. I drove to our local recreation center on the morning of February 18, ambient temperature in mid-30's. I came out 1.5 hours later and discovered a large crack had spontaneously formed in the windshield (passenger side, extends to very edge, no visible causative chip).
Corrective Action:
2022 Subaru Outback with 22, 000 miles. Car had been in my garage overnight. I drove to our local recreation center on the morning of February 18, ambient temperature in mid-30's. I came out 1.5 hours later and discovered a large crack had spontaneously formed in the windshield (passenger side, extends to very edge, no visible causative chip).
Additional Notes:
2022 Subaru Outback with 22, 000 miles. Car had been in my garage overnight. I drove to our local recreation center on the morning of February 18, ambient temperature in mid-30's. I came out 1.5 hours later and discovered a large crack had spontaneously formed in the windshield (passenger side, extends to very edge, no visible causative chip).
Mfg Campaign: 11644447
Recall Date: Feb 24, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My front windshield has cracked twice in the span of 2 years. August 2023 and recently Feb 2025. Bought the car from a legitimate dealer in 2022. Both times there was no hard impact, no obvious damage (initially), the cracks also spread very quickly once the damage is obvious. The repairs each time is not covered, not covered by insurance, $1400+ each time.
Corrective Action:
My front windshield has cracked twice in the span of 2 years. August 2023 and recently Feb 2025. Bought the car from a legitimate dealer in 2022. Both times there was no hard impact, no obvious damage (initially), the cracks also spread very quickly once the damage is obvious. The repairs each time is not covered, not covered by insurance, $1400+ each time.
Additional Notes:
My front windshield has cracked twice in the span of 2 years. August 2023 and recently Feb 2025. Bought the car from a legitimate dealer in 2022. Both times there was no hard impact, no obvious damage (initially), the cracks also spread very quickly once the damage is obvious. The repairs each time is not covered, not covered by insurance, $1400+ each time.
Mfg Campaign: 11643281
Recall Date: Feb 17, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2ND time car won't start. First time was 6m ago, pulled battery, tested, bad, replaced battery. Getting ready to charge battery, if bad, will tow to subaru dealership. Last time, subaru tested, said nothing wrong. if your car won't start, how do you function. Went on line and you can't believe how many people suffer with this. Seems like the same drain on the system, from starlink, lights, not shutting down like there supposed too.
Corrective Action:
2ND time car won't start. First time was 6m ago, pulled battery, tested, bad, replaced battery. Getting ready to charge battery, if bad, will tow to subaru dealership. Last time, subaru tested, said nothing wrong. if your car won't start, how do you function. Went on line and you can't believe how many people suffer with this. Seems like the same drain on the system, from starlink, lights, not shutting down like there supposed too.
Additional Notes:
2ND time car won't start. First time was 6m ago, pulled battery, tested, bad, replaced battery. Getting ready to charge battery, if bad, will tow to subaru dealership. Last time, subaru tested, said nothing wrong. if your car won't start, how do you function. Went on line and you can't believe how many people suffer with this. Seems like the same drain on the system, from starlink, lights, not shutting down like there supposed too.
Mfg Campaign: 11640222
Recall Date: Feb 2, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Winsdshield cracking and breaking easily. Windshield was replaced in 2023 due to a crack that spread over the whole windshield after being hit with road debris Again this weekend the windshield was hit with road debris and has a size able crack which requires a full windshield replacement. 2 windshields in 3 years of owning the vehicle feels like a defect in the quality and safety of the glass Replacement windshield in 2023 was from the Subaru manufacturer and installed by the dealership
Corrective Action:
Winsdshield cracking and breaking easily. Windshield was replaced in 2023 due to a crack that spread over the whole windshield after being hit with road debris Again this weekend the windshield was hit with road debris and has a size able crack which requires a full windshield replacement. 2 windshields in 3 years of owning the vehicle feels like a defect in the quality and safety of the glass Replacement windshield in 2023 was from the Subaru manufacturer and installed by the dealership
Additional Notes:
Winsdshield cracking and breaking easily. Windshield was replaced in 2023 due to a crack that spread over the whole windshield after being hit with road debris Again this weekend the windshield was hit with road debris and has a size able crack which requires a full windshield replacement. 2 windshields in 3 years of owning the vehicle feels like a defect in the quality and safety of the glass Replacement windshield in 2023 was from the Subaru manufacturer and installed by the dealership
Mfg Campaign: 11638849
Recall Date: Jan 27, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The vehicle’s windshield developed a 8-10 inch crack due to most likely temperature changes. Seems like a known issue for this year/model vehicle.
Corrective Action:
The vehicle’s windshield developed a 8-10 inch crack due to most likely temperature changes. Seems like a known issue for this year/model vehicle.
Additional Notes:
The vehicle’s windshield developed a 8-10 inch crack due to most likely temperature changes. Seems like a known issue for this year/model vehicle.
Mfg Campaign: 11638676
Recall Date: Jan 26, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated that while starting the vehicle in the morning, she became aware of a 16-inch crack on the windshield. The contact stated that the crack had started close to the passenger’s side A-pillar, approximately 3-inches above the passenger’s side windshield wiper. The contact stated that the vehicle was in the garage when she became aware of the crack. The vehicle had not been taken to a dealer or glass shop. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated that while starting the vehicle in the morning, she became aware of a 16-inch crack on the windshield. The contact stated that the crack had started close to the passenger’s side A-pillar, approximately 3-inches above the passenger’s side windshield wiper. The contact stated that the vehicle was in the garage when she became aware of the crack. The vehicle had not been taken to a dealer or glass shop. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated that while starting the vehicle in the morning, she became aware of a 16-inch crack on the windshield. The contact stated that the crack had started close to the passenger’s side A-pillar, approximately 3-inches above the passenger’s side windshield wiper. The contact stated that the vehicle was in the garage when she became aware of the crack. The vehicle had not been taken to a dealer or glass shop. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 41,000.
Mfg Campaign: 11635793
Recall Date: Jan 14, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front windshield glass developed spontaneous crack. Originating on the drivers side approximately 8 inches up from the bottom drivers side of the glass. Initially the crack was about 5 inches in length horizontal but quickly developed to be 12.5 inches over 24 hours in a garage. Glass is available for inspection. There is no discernible impact point and crack seems to be spontaneous. An appointment at the dealership for assessment was booked and rescheduled pending extended warranty.
Corrective Action:
Front windshield glass developed spontaneous crack. Originating on the drivers side approximately 8 inches up from the bottom drivers side of the glass. Initially the crack was about 5 inches in length horizontal but quickly developed to be 12.5 inches over 24 hours in a garage. Glass is available for inspection. There is no discernible impact point and crack seems to be spontaneous. An appointment at the dealership for assessment was booked and rescheduled pending extended warranty.
Additional Notes:
Front windshield glass developed spontaneous crack. Originating on the drivers side approximately 8 inches up from the bottom drivers side of the glass. Initially the crack was about 5 inches in length horizontal but quickly developed to be 12.5 inches over 24 hours in a garage. Glass is available for inspection. There is no discernible impact point and crack seems to be spontaneous. An appointment at the dealership for assessment was booked and rescheduled pending extended warranty.
Mfg Campaign: 11635528
Recall Date: Jan 12, 2025
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