Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Suzuki Motor Usa, Llc
Safety Issue:
Suzuki Motor USA, LLC (Suzuki) is recalling certain 2023-2024 DL800DE motorcycles. The rear tire may crack or deform, resulting in tire tread separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 3A03
Recall Date: Jul 17, 2024
Consumer Complaints
2 ComplaintsSuzuki Motor Usa, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The contact owns a 2024 Suzuki V-Strom 800DE equipped with Dunlop tires, Tire Line: Trailmax Mixtour, Tire Size: 90/90/21(front) and 150/70/R17(rear), DOT: Rear tire (1EU3PYDFM3524), DOT: Front tire (N/A). The contact stated that while making a turn at 45 MPH, the motorcycle began to violently shake. There was no warning light illuminated. Upon inspection of the tires, the contact discovered that the center treads on the front and rear tires were worn. Despite the failure, the contact was able to ride the motorcycle back to the residence. The tires were taken to dealer where it was acknowledged that there were failures with the tires and referred the contact to the tire warranty department. The warranty department offered no assistance and the contact paid out-of-pocket for a new set of tires. The tires were replaced by the contact. The failure mileage was 1,700.
Corrective Action:
The contact owns a 2024 Suzuki V-Strom 800DE equipped with Dunlop tires, Tire Line: Trailmax Mixtour, Tire Size: 90/90/21(front) and 150/70/R17(rear), DOT: Rear tire (1EU3PYDFM3524), DOT: Front tire (N/A). The contact stated that while making a turn at 45 MPH, the motorcycle began to violently shake. There was no warning light illuminated. Upon inspection of the tires, the contact discovered that the center treads on the front and rear tires were worn. Despite the failure, the contact was able to ride the motorcycle back to the residence. The tires were taken to dealer where it was acknowledged that there were failures with the tires and referred the contact to the tire warranty department. The warranty department offered no assistance and the contact paid out-of-pocket for a new set of tires. The tires were replaced by the contact. The failure mileage was 1,700.
Additional Notes:
The contact owns a 2024 Suzuki V-Strom 800DE equipped with Dunlop tires, Tire Line: Trailmax Mixtour, Tire Size: 90/90/21(front) and 150/70/R17(rear), DOT: Rear tire (1EU3PYDFM3524), DOT: Front tire (N/A). The contact stated that while making a turn at 45 MPH, the motorcycle began to violently shake. There was no warning light illuminated. Upon inspection of the tires, the contact discovered that the center treads on the front and rear tires were worn. Despite the failure, the contact was able to ride the motorcycle back to the residence. The tires were taken to dealer where it was acknowledged that there were failures with the tires and referred the contact to the tire warranty department. The warranty department offered no assistance and the contact paid out-of-pocket for a new set of tires. The tires were replaced by the contact. The failure mileage was 1,700.
Mfg Campaign: 11657162
Recall Date: Apr 28, 2025
Suzuki Motor Usa, Llc
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
The contact owns a 2024 Suzuki V-Strom 800 Motorcycle. The contact stated that while driving at night, the headlight failed to provide adequate illumination, increasing the risk of a crash or injury. The motorcycle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,150.
Corrective Action:
The contact owns a 2024 Suzuki V-Strom 800 Motorcycle. The contact stated that while driving at night, the headlight failed to provide adequate illumination, increasing the risk of a crash or injury. The motorcycle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,150.
Additional Notes:
The contact owns a 2024 Suzuki V-Strom 800 Motorcycle. The contact stated that while driving at night, the headlight failed to provide adequate illumination, increasing the risk of a crash or injury. The motorcycle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,150.
Mfg Campaign: 11604533
Recall Date: Jul 25, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury