Complaints & Recalls
Consumer Complaints
1 ComplaintThor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
UNKNOWN While under warranty, front cap caulking separating from chassis above windshield. Repair shop only recaulked the seam. Caulking separated again next motorhome trip, however vehicle since was beyond 1 year warranty. It was determined that the entire front cap was separating from the chassis. Manufacture would not accept any responsibility for the defect. Forums indicate this is not an isolated incident.
Corrective Action:
UNKNOWN While under warranty, front cap caulking separating from chassis above windshield. Repair shop only recaulked the seam. Caulking separated again next motorhome trip, however vehicle since was beyond 1 year warranty. It was determined that the entire front cap was separating from the chassis. Manufacture would not accept any responsibility for the defect. Forums indicate this is not an isolated incident.
Additional Notes:
UNKNOWN While under warranty, front cap caulking separating from chassis above windshield. Repair shop only recaulked the seam. Caulking separated again next motorhome trip, however vehicle since was beyond 1 year warranty. It was determined that the entire front cap was separating from the chassis. Manufacture would not accept any responsibility for the defect. Forums indicate this is not an isolated incident.
Mfg Campaign: 11506829
Recall Date: Feb 12, 2023
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