Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2024-2025 Indigo and Luminate motorhomes. The heat shield that protects the propane tank from engine exhaust may be too short, which can cause the propane tank to become overheated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000306
Recall Date: Jun 11, 2024
Consumer Complaints
2 ComplaintsThor Motor Coach
Defect Description:
SEAT BELTS
Potential Consequences:
Seat belts on couch where passengers sit are not usable. Too short they will not come up from underneath the couch. The steering is off, vehicle is hard to manage. It’s brand new, bought July 2024. Steers to right easy, too left has resistance. Vehicle tends to fish tail easy. Told the dealer by email in July, at first they were going to have Ford look at it then said they would not.
Corrective Action:
Seat belts on couch where passengers sit are not usable. Too short they will not come up from underneath the couch. The steering is off, vehicle is hard to manage. It’s brand new, bought July 2024. Steers to right easy, too left has resistance. Vehicle tends to fish tail easy. Told the dealer by email in July, at first they were going to have Ford look at it then said they would not.
Additional Notes:
Seat belts on couch where passengers sit are not usable. Too short they will not come up from underneath the couch. The steering is off, vehicle is hard to manage. It’s brand new, bought July 2024. Steers to right easy, too left has resistance. Vehicle tends to fish tail easy. Told the dealer by email in July, at first they were going to have Ford look at it then said they would not.
Mfg Campaign: 11622248
Recall Date: Oct 28, 2024
Thor Motor Coach
Defect Description:
STEERING
Potential Consequences:
Seat belts on couch where passengers sit are not usable. Too short they will not come up from underneath the couch. The steering is off, vehicle is hard to manage. It’s brand new, bought July 2024. Steers to right easy, too left has resistance. Vehicle tends to fish tail easy. Told the dealer by email in July, at first they were going to have Ford look at it then said they would not.
Corrective Action:
Seat belts on couch where passengers sit are not usable. Too short they will not come up from underneath the couch. The steering is off, vehicle is hard to manage. It’s brand new, bought July 2024. Steers to right easy, too left has resistance. Vehicle tends to fish tail easy. Told the dealer by email in July, at first they were going to have Ford look at it then said they would not.
Additional Notes:
Seat belts on couch where passengers sit are not usable. Too short they will not come up from underneath the couch. The steering is off, vehicle is hard to manage. It’s brand new, bought July 2024. Steers to right easy, too left has resistance. Vehicle tends to fish tail easy. Told the dealer by email in July, at first they were going to have Ford look at it then said they would not.
Mfg Campaign: 11622248
Recall Date: Oct 28, 2024
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