Complaints & Recalls
Consumer Complaints
11 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes are EXTREMELY loud when going in reverse. Carried to the dealership, they said that they are “aware” of the issue but until a recall is done then their hands are tied. This could lead to improper braking.
Corrective Action:
Brakes are EXTREMELY loud when going in reverse. Carried to the dealership, they said that they are “aware” of the issue but until a recall is done then their hands are tied. This could lead to improper braking.
Additional Notes:
Brakes are EXTREMELY loud when going in reverse. Carried to the dealership, they said that they are “aware” of the issue but until a recall is done then their hands are tied. This could lead to improper braking.
Mfg Campaign: 11674654
Recall Date: Jul 18, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
2025 Toyota 4Runner straight from the factory and it is defective. All four brakes shriek going forward and reverse. Although Toyota admits they are aware of the issue as other vehicles have them too, they say they cannot do anything until there is a recall on that model. We have taken it in twice for service as the noise is getting worse and nothing gets done. They say they cannot find anything wrong with it. Yet, they say they cannot do more than inspect it until a fix is found by Toyota itself. They pass around from one service tech to the next and the service department supervisor is always unavailable to give us a better explanation.
Corrective Action:
2025 Toyota 4Runner straight from the factory and it is defective. All four brakes shriek going forward and reverse. Although Toyota admits they are aware of the issue as other vehicles have them too, they say they cannot do anything until there is a recall on that model. We have taken it in twice for service as the noise is getting worse and nothing gets done. They say they cannot find anything wrong with it. Yet, they say they cannot do more than inspect it until a fix is found by Toyota itself. They pass around from one service tech to the next and the service department supervisor is always unavailable to give us a better explanation.
Additional Notes:
2025 Toyota 4Runner straight from the factory and it is defective. All four brakes shriek going forward and reverse. Although Toyota admits they are aware of the issue as other vehicles have them too, they say they cannot do anything until there is a recall on that model. We have taken it in twice for service as the noise is getting worse and nothing gets done. They say they cannot find anything wrong with it. Yet, they say they cannot do more than inspect it until a fix is found by Toyota itself. They pass around from one service tech to the next and the service department supervisor is always unavailable to give us a better explanation.
Mfg Campaign: 11670113
Recall Date: Jun 29, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I've owned a 2025 4runner for 1 month. The brakes are screaming and squalling like a 20 year old car when the car is a cold start everyday especially in reverse. This cant be safe, and Toyota says there is nothing they can do. I hope this doesn't wear out the brake pads faster and cause an accident. We were told by Toyota we cant fix the problem, because it would void the warranty and there is no recall on this issue.
Corrective Action:
I've owned a 2025 4runner for 1 month. The brakes are screaming and squalling like a 20 year old car when the car is a cold start everyday especially in reverse. This cant be safe, and Toyota says there is nothing they can do. I hope this doesn't wear out the brake pads faster and cause an accident. We were told by Toyota we cant fix the problem, because it would void the warranty and there is no recall on this issue.
Additional Notes:
I've owned a 2025 4runner for 1 month. The brakes are screaming and squalling like a 20 year old car when the car is a cold start everyday especially in reverse. This cant be safe, and Toyota says there is nothing they can do. I hope this doesn't wear out the brake pads faster and cause an accident. We were told by Toyota we cant fix the problem, because it would void the warranty and there is no recall on this issue.
Mfg Campaign: 11667659
Recall Date: Jun 18, 2025
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Retaining clips / fasteners missing from front air dam causing the large plastic structure to become dislodged and tangled in steering brakes, suspension or causing unsafe road hazard for other vehicles particularly motorcycles. Many owners are reporting this issue and I have verified on my own vehicle missing hardware from recent purchase and vehicle currently has less than 2000 miles. The dealerships are not taking my owner complaints seriously and are refusing to honor warranty claiming that this issue is caused by road hazards when it clearly is not and is easily proven to be a defect or manufacturing issue. My air dam came loose on a interstate highway with 75 mph speed zones and became entangled in the undercarriage, further investigation revealed that several of the fasteners were missing and no evidence they were ever installed. The dealership tried to accuse me of removing or tampering with the hardware which is absolutely ridiculous and potentially criminal to make these unfounded allegations. The attached pictures were taken after temporary repairs were made on side of road but show the place where one of several fasteners should have been installed from factory but are clearly missing.
Corrective Action:
Retaining clips / fasteners missing from front air dam causing the large plastic structure to become dislodged and tangled in steering brakes, suspension or causing unsafe road hazard for other vehicles particularly motorcycles. Many owners are reporting this issue and I have verified on my own vehicle missing hardware from recent purchase and vehicle currently has less than 2000 miles. The dealerships are not taking my owner complaints seriously and are refusing to honor warranty claiming that this issue is caused by road hazards when it clearly is not and is easily proven to be a defect or manufacturing issue. My air dam came loose on a interstate highway with 75 mph speed zones and became entangled in the undercarriage, further investigation revealed that several of the fasteners were missing and no evidence they were ever installed. The dealership tried to accuse me of removing or tampering with the hardware which is absolutely ridiculous and potentially criminal to make these unfounded allegations. The attached pictures were taken after temporary repairs were made on side of road but show the place where one of several fasteners should have been installed from factory but are clearly missing.
Additional Notes:
Retaining clips / fasteners missing from front air dam causing the large plastic structure to become dislodged and tangled in steering brakes, suspension or causing unsafe road hazard for other vehicles particularly motorcycles. Many owners are reporting this issue and I have verified on my own vehicle missing hardware from recent purchase and vehicle currently has less than 2000 miles. The dealerships are not taking my owner complaints seriously and are refusing to honor warranty claiming that this issue is caused by road hazards when it clearly is not and is easily proven to be a defect or manufacturing issue. My air dam came loose on a interstate highway with 75 mph speed zones and became entangled in the undercarriage, further investigation revealed that several of the fasteners were missing and no evidence they were ever installed. The dealership tried to accuse me of removing or tampering with the hardware which is absolutely ridiculous and potentially criminal to make these unfounded allegations. The attached pictures were taken after temporary repairs were made on side of road but show the place where one of several fasteners should have been installed from factory but are clearly missing.
Mfg Campaign: 11667006
Recall Date: Jun 15, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes on the 4Runner are extremely loud when backing up braking. Drivers tend to avoid hitting the brakes properly to avoid the loud noise. Not using the brakes properly due to an abnomal loud noise is a safety hazard.
Corrective Action:
Brakes on the 4Runner are extremely loud when backing up braking. Drivers tend to avoid hitting the brakes properly to avoid the loud noise. Not using the brakes properly due to an abnomal loud noise is a safety hazard.
Additional Notes:
Brakes on the 4Runner are extremely loud when backing up braking. Drivers tend to avoid hitting the brakes properly to avoid the loud noise. Not using the brakes properly due to an abnomal loud noise is a safety hazard.
Mfg Campaign: 11666951
Recall Date: Jun 14, 2025
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY:BUMPERS
Potential Consequences:
While driving on the highway yesterday I noticed a vibration and worsening noise. I exited the highway and pulled over into a parking lot. I observed the front air dam/lower valence had come undone. Upon further inspection I saw that 3 of the 9 10mm bolts securing the piece had apparently fallen out. I belong to a Toyota 4Runner forum [XXX] ) and searched for tis issue there and it is apparently occurring for a number of owners. As a precaution I had to remove the piece to prevent further damage to my vehicle or to others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on the highway yesterday I noticed a vibration and worsening noise. I exited the highway and pulled over into a parking lot. I observed the front air dam/lower valence had come undone. Upon further inspection I saw that 3 of the 9 10mm bolts securing the piece had apparently fallen out. I belong to a Toyota 4Runner forum [XXX] ) and searched for tis issue there and it is apparently occurring for a number of owners. As a precaution I had to remove the piece to prevent further damage to my vehicle or to others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on the highway yesterday I noticed a vibration and worsening noise. I exited the highway and pulled over into a parking lot. I observed the front air dam/lower valence had come undone. Upon further inspection I saw that 3 of the 9 10mm bolts securing the piece had apparently fallen out. I belong to a Toyota 4Runner forum [XXX] ) and searched for tis issue there and it is apparently occurring for a number of owners. As a precaution I had to remove the piece to prevent further damage to my vehicle or to others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665762
Recall Date: Jun 9, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes are horrible loud. Mostly in reverse but it happens going forward also. The brake noise is so loud that I’ve been noticing my driving is affected in a way that I trying to stop the sound by not applying the brakes when backing up. This could cause an accident. It’s not on purpose it’s subconsciously your reversing hear the loud noise and release the brake. driving safely is affected
Corrective Action:
The brakes are horrible loud. Mostly in reverse but it happens going forward also. The brake noise is so loud that I’ve been noticing my driving is affected in a way that I trying to stop the sound by not applying the brakes when backing up. This could cause an accident. It’s not on purpose it’s subconsciously your reversing hear the loud noise and release the brake. driving safely is affected
Additional Notes:
The brakes are horrible loud. Mostly in reverse but it happens going forward also. The brake noise is so loud that I’ve been noticing my driving is affected in a way that I trying to stop the sound by not applying the brakes when backing up. This could cause an accident. It’s not on purpose it’s subconsciously your reversing hear the loud noise and release the brake. driving safely is affected
Mfg Campaign: 11663545
Recall Date: May 28, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Loud brake squeal, Toyota and Dealer not willing to perform any repair. It seems like brakes are not functioning properly, especially when cold
Corrective Action:
Loud brake squeal, Toyota and Dealer not willing to perform any repair. It seems like brakes are not functioning properly, especially when cold
Additional Notes:
Loud brake squeal, Toyota and Dealer not willing to perform any repair. It seems like brakes are not functioning properly, especially when cold
Mfg Campaign: 11663553
Recall Date: May 28, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2025 Toyota 4Runner. The contact stated while reversing at an undisclosed speed, there was an abnormal sound while the brake pedal was depressed, and the vehicle shuddered. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The dealer made the contact aware that the failure was a known issue. The vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Servco Toyota Honolulu (2850 Pukoloa St #200, Honolulu, HI 96819); to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5.
Corrective Action:
The contact owns a 2025 Toyota 4Runner. The contact stated while reversing at an undisclosed speed, there was an abnormal sound while the brake pedal was depressed, and the vehicle shuddered. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The dealer made the contact aware that the failure was a known issue. The vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Servco Toyota Honolulu (2850 Pukoloa St #200, Honolulu, HI 96819); to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5.
Additional Notes:
The contact owns a 2025 Toyota 4Runner. The contact stated while reversing at an undisclosed speed, there was an abnormal sound while the brake pedal was depressed, and the vehicle shuddered. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The dealer made the contact aware that the failure was a known issue. The vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Servco Toyota Honolulu (2850 Pukoloa St #200, Honolulu, HI 96819); to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5.
Mfg Campaign: 11662787
Recall Date: May 23, 2025
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY:BUMPERS
Potential Consequences:
I recently purchased a 2025 4Runner and currently have approximately 1,000 miles on it. On Sunday, as I was driving from Sedona to Phoenix on Interstate 17, I heard an odd sound from the driver’s front tire area. Upon inspection, at least one screw/bolt was missing on the front spoiler and it was hanging loose and rubbing against the tire. The edge had been rubbing against the front tire as I drove down into the valley. I searched online for this issue in 6th generation 4Runners and found that the front spoiler falling off at high speeds is indeed a problem – please visit 4runner6g.com to see multiple reports and photos that echo mine.
Corrective Action:
I recently purchased a 2025 4Runner and currently have approximately 1,000 miles on it. On Sunday, as I was driving from Sedona to Phoenix on Interstate 17, I heard an odd sound from the driver’s front tire area. Upon inspection, at least one screw/bolt was missing on the front spoiler and it was hanging loose and rubbing against the tire. The edge had been rubbing against the front tire as I drove down into the valley. I searched online for this issue in 6th generation 4Runners and found that the front spoiler falling off at high speeds is indeed a problem – please visit 4runner6g.com to see multiple reports and photos that echo mine.
Additional Notes:
I recently purchased a 2025 4Runner and currently have approximately 1,000 miles on it. On Sunday, as I was driving from Sedona to Phoenix on Interstate 17, I heard an odd sound from the driver’s front tire area. Upon inspection, at least one screw/bolt was missing on the front spoiler and it was hanging loose and rubbing against the tire. The edge had been rubbing against the front tire as I drove down into the valley. I searched online for this issue in 6th generation 4Runners and found that the front spoiler falling off at high speeds is indeed a problem – please visit 4runner6g.com to see multiple reports and photos that echo mine.
Mfg Campaign: 11659600
Recall Date: May 7, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I bought this 2025 toyota 4runner on March 3rd. Less than a week the brakes have been no stop making noise. It's loud and noisy. I'm scared that my brakes or rotors will mess up. We taking it to the dealership but they said they can't do anything unless Toyota places a recall on that certain part or issue. I believe this is a serious is for someone especially for my family and anyone's family as I'm driving on the road. I'm very disappointed as much money as I spent on this new vehicle. I just want to be safe.
Corrective Action:
I bought this 2025 toyota 4runner on March 3rd. Less than a week the brakes have been no stop making noise. It's loud and noisy. I'm scared that my brakes or rotors will mess up. We taking it to the dealership but they said they can't do anything unless Toyota places a recall on that certain part or issue. I believe this is a serious is for someone especially for my family and anyone's family as I'm driving on the road. I'm very disappointed as much money as I spent on this new vehicle. I just want to be safe.
Additional Notes:
I bought this 2025 toyota 4runner on March 3rd. Less than a week the brakes have been no stop making noise. It's loud and noisy. I'm scared that my brakes or rotors will mess up. We taking it to the dealership but they said they can't do anything unless Toyota places a recall on that certain part or issue. I believe this is a serious is for someone especially for my family and anyone's family as I'm driving on the road. I'm very disappointed as much money as I spent on this new vehicle. I just want to be safe.
Mfg Campaign: 11652843
Recall Date: Apr 4, 2025
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