Complaints & Recalls
Consumer Complaints
5 ComplaintsToyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
The vehicle was proceeding on the freeway when the drivers side rear tire blew out and went completely flat. The low pressure tire warning system that alerted us never indicated that the air pressure was low or getting low, but rather it had instantly dropped to 0 PSI. There was no integrity left to the tire which posed an extreme safety hazard to the stability of the vehicle. Upon contacting Bridgestone I was asked to have a third party company inspect the tire to which we complied. The inspection revealed that the tire had suffered a failure due to a manufacturing defect and not wear/tear or accidental damage. The tires equipped on the vehicle are approximately one year old with less than 3,800 miles on them. Bridgestone is refusing to honor a replacement due to their defect unless I purchase an extended warranty for all 4 tires. Tire Size: 215 / 55 R 17
Corrective Action:
The vehicle was proceeding on the freeway when the drivers side rear tire blew out and went completely flat. The low pressure tire warning system that alerted us never indicated that the air pressure was low or getting low, but rather it had instantly dropped to 0 PSI. There was no integrity left to the tire which posed an extreme safety hazard to the stability of the vehicle. Upon contacting Bridgestone I was asked to have a third party company inspect the tire to which we complied. The inspection revealed that the tire had suffered a failure due to a manufacturing defect and not wear/tear or accidental damage. The tires equipped on the vehicle are approximately one year old with less than 3,800 miles on them. Bridgestone is refusing to honor a replacement due to their defect unless I purchase an extended warranty for all 4 tires. Tire Size: 215 / 55 R 17
Additional Notes:
The vehicle was proceeding on the freeway when the drivers side rear tire blew out and went completely flat. The low pressure tire warning system that alerted us never indicated that the air pressure was low or getting low, but rather it had instantly dropped to 0 PSI. There was no integrity left to the tire which posed an extreme safety hazard to the stability of the vehicle. Upon contacting Bridgestone I was asked to have a third party company inspect the tire to which we complied. The inspection revealed that the tire had suffered a failure due to a manufacturing defect and not wear/tear or accidental damage. The tires equipped on the vehicle are approximately one year old with less than 3,800 miles on them. Bridgestone is refusing to honor a replacement due to their defect unless I purchase an extended warranty for all 4 tires. Tire Size: 215 / 55 R 17
Mfg Campaign: 11526902
Recall Date: Jun 13, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving home from work. I was on the the highway driving approximately 55 mph. All of a sudden I heard what can only be described as a gun shot or explosion. It was extremely loud and it almost caused me to run into the guardrail. I then heard glass falling onto the safety shield of my moonroof. I got home and inspected the moonroof and there was a large hole in the moonroof. The glass appeared to push out from inside the car. There were zero signs that this would happen. The moonroof is never used. It was approximately 75 degrees and partly cloudy when this occurred.
Corrective Action:
I was driving home from work. I was on the the highway driving approximately 55 mph. All of a sudden I heard what can only be described as a gun shot or explosion. It was extremely loud and it almost caused me to run into the guardrail. I then heard glass falling onto the safety shield of my moonroof. I got home and inspected the moonroof and there was a large hole in the moonroof. The glass appeared to push out from inside the car. There were zero signs that this would happen. The moonroof is never used. It was approximately 75 degrees and partly cloudy when this occurred.
Additional Notes:
I was driving home from work. I was on the the highway driving approximately 55 mph. All of a sudden I heard what can only be described as a gun shot or explosion. It was extremely loud and it almost caused me to run into the guardrail. I then heard glass falling onto the safety shield of my moonroof. I got home and inspected the moonroof and there was a large hole in the moonroof. The glass appeared to push out from inside the car. There were zero signs that this would happen. The moonroof is never used. It was approximately 75 degrees and partly cloudy when this occurred.
Mfg Campaign: 11524719
Recall Date: May 31, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, the tire sidewall ripped in half. I had reported this as a tire failure but Firestone (owns Bridgestone) stated that this was caused by the vehicle (Toyota Avalon). I did want to report this in case there are other incidents.
Corrective Action:
While driving, the tire sidewall ripped in half. I had reported this as a tire failure but Firestone (owns Bridgestone) stated that this was caused by the vehicle (Toyota Avalon). I did want to report this in case there are other incidents.
Additional Notes:
While driving, the tire sidewall ripped in half. I had reported this as a tire failure but Firestone (owns Bridgestone) stated that this was caused by the vehicle (Toyota Avalon). I did want to report this in case there are other incidents.
Mfg Campaign: 11494238
Recall Date: Nov 19, 2022
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
While driving, the tire sidewall ripped in half. I had reported this as a tire failure but Firestone (owns Bridgestone) stated that this was caused by the vehicle (Toyota Avalon). I did want to report this in case there are other incidents.
Corrective Action:
While driving, the tire sidewall ripped in half. I had reported this as a tire failure but Firestone (owns Bridgestone) stated that this was caused by the vehicle (Toyota Avalon). I did want to report this in case there are other incidents.
Additional Notes:
While driving, the tire sidewall ripped in half. I had reported this as a tire failure but Firestone (owns Bridgestone) stated that this was caused by the vehicle (Toyota Avalon). I did want to report this in case there are other incidents.
Mfg Campaign: 11494238
Recall Date: Nov 19, 2022
Toyota Motor Corporation
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Tire blew out, the outer sidewall completely came apart at the seams. There was no external pressure and there are less than 5,000 miles on the car. The PSI was at 35 as per the manufacturers spec.
Corrective Action:
Tire blew out, the outer sidewall completely came apart at the seams. There was no external pressure and there are less than 5,000 miles on the car. The PSI was at 35 as per the manufacturers spec.
Additional Notes:
Tire blew out, the outer sidewall completely came apart at the seams. There was no external pressure and there are less than 5,000 miles on the car. The PSI was at 35 as per the manufacturers spec.
Mfg Campaign: 11494005
Recall Date: Nov 17, 2022
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