Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25TA03 / 25LA03
Recall Date: Feb 6, 2025
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24R2
Recall Date: Jul 23, 2024
Consumer Complaints
5 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving 80 MPH with Adaptive Cruise Control Mode and Lane Assist engaged, the vehicle misread the road signs and veered off the road despite the contact attempting to keep the vehicle in the lane. The contact stated that upon depressing the brake pedal, the vehicle failed to respond as needed and rolled for 300-600 ft. and was stopped by the bushes. The messages "Smart Stop System Malfunction", "Manual Brake System Malfunction", "Electronic Control Braking System Malfunction" and "Braking Control System Malfunction" were displayed. Upon inspecting the vehicle, the contact noticed that three of the tires were flat, the rear driver's side wheel was bent, and there was brake fluid leaking from the vehicle. The message "Low Brake Fluid" was displayed. The vehicle was towed to the dealer, where the contact was advised to tow the vehicle to an autobody repair shop for the repair. The vehicle was towed to the autobody shop, where the contact was provided an estimate to repair the damages. The manufacturer was notified of the failure and sent a field inspector, who diagnosed and determined that the braking system had failed. The vehicle was not repaired. The contact stated that no further assistance was provided. The failure mileage was 7,340.
Corrective Action:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving 80 MPH with Adaptive Cruise Control Mode and Lane Assist engaged, the vehicle misread the road signs and veered off the road despite the contact attempting to keep the vehicle in the lane. The contact stated that upon depressing the brake pedal, the vehicle failed to respond as needed and rolled for 300-600 ft. and was stopped by the bushes. The messages "Smart Stop System Malfunction", "Manual Brake System Malfunction", "Electronic Control Braking System Malfunction" and "Braking Control System Malfunction" were displayed. Upon inspecting the vehicle, the contact noticed that three of the tires were flat, the rear driver's side wheel was bent, and there was brake fluid leaking from the vehicle. The message "Low Brake Fluid" was displayed. The vehicle was towed to the dealer, where the contact was advised to tow the vehicle to an autobody repair shop for the repair. The vehicle was towed to the autobody shop, where the contact was provided an estimate to repair the damages. The manufacturer was notified of the failure and sent a field inspector, who diagnosed and determined that the braking system had failed. The vehicle was not repaired. The contact stated that no further assistance was provided. The failure mileage was 7,340.
Additional Notes:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving 80 MPH with Adaptive Cruise Control Mode and Lane Assist engaged, the vehicle misread the road signs and veered off the road despite the contact attempting to keep the vehicle in the lane. The contact stated that upon depressing the brake pedal, the vehicle failed to respond as needed and rolled for 300-600 ft. and was stopped by the bushes. The messages "Smart Stop System Malfunction", "Manual Brake System Malfunction", "Electronic Control Braking System Malfunction" and "Braking Control System Malfunction" were displayed. Upon inspecting the vehicle, the contact noticed that three of the tires were flat, the rear driver's side wheel was bent, and there was brake fluid leaking from the vehicle. The message "Low Brake Fluid" was displayed. The vehicle was towed to the dealer, where the contact was advised to tow the vehicle to an autobody repair shop for the repair. The vehicle was towed to the autobody shop, where the contact was provided an estimate to repair the damages. The manufacturer was notified of the failure and sent a field inspector, who diagnosed and determined that the braking system had failed. The vehicle was not repaired. The contact stated that no further assistance was provided. The failure mileage was 7,340.
Mfg Campaign: 11665887
Recall Date: Jun 9, 2025
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Consequences:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving 80 MPH with Adaptive Cruise Control Mode and Lane Assist engaged, the vehicle misread the road signs and veered off the road despite the contact attempting to keep the vehicle in the lane. The contact stated that upon depressing the brake pedal, the vehicle failed to respond as needed and rolled for 300-600 ft. and was stopped by the bushes. The messages "Smart Stop System Malfunction", "Manual Brake System Malfunction", "Electronic Control Braking System Malfunction" and "Braking Control System Malfunction" were displayed. Upon inspecting the vehicle, the contact noticed that three of the tires were flat, the rear driver's side wheel was bent, and there was brake fluid leaking from the vehicle. The message "Low Brake Fluid" was displayed. The vehicle was towed to the dealer, where the contact was advised to tow the vehicle to an autobody repair shop for the repair. The vehicle was towed to the autobody shop, where the contact was provided an estimate to repair the damages. The manufacturer was notified of the failure and sent a field inspector, who diagnosed and determined that the braking system had failed. The vehicle was not repaired. The contact stated that no further assistance was provided. The failure mileage was 7,340.
Corrective Action:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving 80 MPH with Adaptive Cruise Control Mode and Lane Assist engaged, the vehicle misread the road signs and veered off the road despite the contact attempting to keep the vehicle in the lane. The contact stated that upon depressing the brake pedal, the vehicle failed to respond as needed and rolled for 300-600 ft. and was stopped by the bushes. The messages "Smart Stop System Malfunction", "Manual Brake System Malfunction", "Electronic Control Braking System Malfunction" and "Braking Control System Malfunction" were displayed. Upon inspecting the vehicle, the contact noticed that three of the tires were flat, the rear driver's side wheel was bent, and there was brake fluid leaking from the vehicle. The message "Low Brake Fluid" was displayed. The vehicle was towed to the dealer, where the contact was advised to tow the vehicle to an autobody repair shop for the repair. The vehicle was towed to the autobody shop, where the contact was provided an estimate to repair the damages. The manufacturer was notified of the failure and sent a field inspector, who diagnosed and determined that the braking system had failed. The vehicle was not repaired. The contact stated that no further assistance was provided. The failure mileage was 7,340.
Additional Notes:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving 80 MPH with Adaptive Cruise Control Mode and Lane Assist engaged, the vehicle misread the road signs and veered off the road despite the contact attempting to keep the vehicle in the lane. The contact stated that upon depressing the brake pedal, the vehicle failed to respond as needed and rolled for 300-600 ft. and was stopped by the bushes. The messages "Smart Stop System Malfunction", "Manual Brake System Malfunction", "Electronic Control Braking System Malfunction" and "Braking Control System Malfunction" were displayed. Upon inspecting the vehicle, the contact noticed that three of the tires were flat, the rear driver's side wheel was bent, and there was brake fluid leaking from the vehicle. The message "Low Brake Fluid" was displayed. The vehicle was towed to the dealer, where the contact was advised to tow the vehicle to an autobody repair shop for the repair. The vehicle was towed to the autobody shop, where the contact was provided an estimate to repair the damages. The manufacturer was notified of the failure and sent a field inspector, who diagnosed and determined that the braking system had failed. The vehicle was not repaired. The contact stated that no further assistance was provided. The failure mileage was 7,340.
Mfg Campaign: 11665887
Recall Date: Jun 9, 2025
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated that while driving at an undisclosed speed in inclement weather of sleet and freezing rain, the driver’s side wipers collected ice on the blades. The driver had reduced visibility. The wipers failed to shut off at the midway point. The wiper blades continued to default to the factory settings. The driver's side wiper failed to clear the hood. The windshield wiper on the driver's side could not be raised. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,500.
Corrective Action:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated that while driving at an undisclosed speed in inclement weather of sleet and freezing rain, the driver’s side wipers collected ice on the blades. The driver had reduced visibility. The wipers failed to shut off at the midway point. The wiper blades continued to default to the factory settings. The driver's side wiper failed to clear the hood. The windshield wiper on the driver's side could not be raised. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,500.
Additional Notes:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated that while driving at an undisclosed speed in inclement weather of sleet and freezing rain, the driver’s side wipers collected ice on the blades. The driver had reduced visibility. The wipers failed to shut off at the midway point. The wiper blades continued to default to the factory settings. The driver's side wiper failed to clear the hood. The windshield wiper on the driver's side could not be raised. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,500.
Mfg Campaign: 11642668
Recall Date: Feb 14, 2025
Toyota Motor Corporation
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving at an undisclosed speed, the contact noticed water dripping on his left hand and noticed water dripping from the driver’s side of the windshield. In addition, the leaking water had entered the driver’s side air bag pillar. The vehicle was taken to the dealer and was diagnosed with an unwelded front windshield seam. The contact was informed that the front windshield seam needed to be welded. The vehicle was being repaired. The contact was informed that the failure was due to a manufacturing error. The manufacturer was not made aware of the failure. The failure mileage was approximately 350.
Corrective Action:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving at an undisclosed speed, the contact noticed water dripping on his left hand and noticed water dripping from the driver’s side of the windshield. In addition, the leaking water had entered the driver’s side air bag pillar. The vehicle was taken to the dealer and was diagnosed with an unwelded front windshield seam. The contact was informed that the front windshield seam needed to be welded. The vehicle was being repaired. The contact was informed that the failure was due to a manufacturing error. The manufacturer was not made aware of the failure. The failure mileage was approximately 350.
Additional Notes:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving at an undisclosed speed, the contact noticed water dripping on his left hand and noticed water dripping from the driver’s side of the windshield. In addition, the leaking water had entered the driver’s side air bag pillar. The vehicle was taken to the dealer and was diagnosed with an unwelded front windshield seam. The contact was informed that the front windshield seam needed to be welded. The vehicle was being repaired. The contact was informed that the failure was due to a manufacturing error. The manufacturer was not made aware of the failure. The failure mileage was approximately 350.
Mfg Campaign: 11622012
Recall Date: Oct 25, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving downhill on a winding road at a slow speed, the motion detection sensors erroneously detected an obstruction in the roadway. Due to the failure, the contact lost control of the vehicle and struck the median at a slow speed. The air bags did not deploy, and there was no injury. The contact was able to disengage the Forward Collision Avoidance feature. The vehicle was not repaired. The dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure. The failure mileage was 500.
Corrective Action:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving downhill on a winding road at a slow speed, the motion detection sensors erroneously detected an obstruction in the roadway. Due to the failure, the contact lost control of the vehicle and struck the median at a slow speed. The air bags did not deploy, and there was no injury. The contact was able to disengage the Forward Collision Avoidance feature. The vehicle was not repaired. The dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure. The failure mileage was 500.
Additional Notes:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving downhill on a winding road at a slow speed, the motion detection sensors erroneously detected an obstruction in the roadway. Due to the failure, the contact lost control of the vehicle and struck the median at a slow speed. The air bags did not deploy, and there was no injury. The contact was able to disengage the Forward Collision Avoidance feature. The vehicle was not repaired. The dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure. The failure mileage was 500.
Mfg Campaign: 11601508
Recall Date: Jul 12, 2024
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