Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24TB04 / 24TA04
Recall Date: Feb 21, 2024
Consumer Complaints
44 ComplaintsToyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2024 Toyota Camry. The contact stated that while driving approximately 10 mph on the last lane during traffic, and depressed the brake pedal when another vehicle suddenly rear-ended their vehicle, causing them to rear-end the vehicle in front. The vehicle that rear-ended the contact was also rear-ended as a result of the crash, causing a second impact from the rear to the contact's vehicle. As a result, the contact's vehicle rear-ended the vehicle in front a second time. The incident involved 6 vehicles in total. The air bags failed to deploy. The contact received back injuries, and medical attention was sought. The contact did not receive reports that any other persons were injured. A police report was filed. The vehicle was able to be driven to the residency, but once parked, an unknown warning flashed on the instrument panel. The vehicle was inoperable. The vehicle was towed to the dealer, who, after inspecting the damage on the vehicle, determined that the vehicle was not worth being repaired, especially due to the extensive damage done to its front-end. The vehicle was 80% damaged and therefore considered totaled. The manufacturer was not informed of the failure. The failure mileage was 22,412.
Corrective Action:
The contact owned a 2024 Toyota Camry. The contact stated that while driving approximately 10 mph on the last lane during traffic, and depressed the brake pedal when another vehicle suddenly rear-ended their vehicle, causing them to rear-end the vehicle in front. The vehicle that rear-ended the contact was also rear-ended as a result of the crash, causing a second impact from the rear to the contact's vehicle. As a result, the contact's vehicle rear-ended the vehicle in front a second time. The incident involved 6 vehicles in total. The air bags failed to deploy. The contact received back injuries, and medical attention was sought. The contact did not receive reports that any other persons were injured. A police report was filed. The vehicle was able to be driven to the residency, but once parked, an unknown warning flashed on the instrument panel. The vehicle was inoperable. The vehicle was towed to the dealer, who, after inspecting the damage on the vehicle, determined that the vehicle was not worth being repaired, especially due to the extensive damage done to its front-end. The vehicle was 80% damaged and therefore considered totaled. The manufacturer was not informed of the failure. The failure mileage was 22,412.
Additional Notes:
The contact owned a 2024 Toyota Camry. The contact stated that while driving approximately 10 mph on the last lane during traffic, and depressed the brake pedal when another vehicle suddenly rear-ended their vehicle, causing them to rear-end the vehicle in front. The vehicle that rear-ended the contact was also rear-ended as a result of the crash, causing a second impact from the rear to the contact's vehicle. As a result, the contact's vehicle rear-ended the vehicle in front a second time. The incident involved 6 vehicles in total. The air bags failed to deploy. The contact received back injuries, and medical attention was sought. The contact did not receive reports that any other persons were injured. A police report was filed. The vehicle was able to be driven to the residency, but once parked, an unknown warning flashed on the instrument panel. The vehicle was inoperable. The vehicle was towed to the dealer, who, after inspecting the damage on the vehicle, determined that the vehicle was not worth being repaired, especially due to the extensive damage done to its front-end. The vehicle was 80% damaged and therefore considered totaled. The manufacturer was not informed of the failure. The failure mileage was 22,412.
Mfg Campaign: 11665972
Recall Date: Jun 10, 2025
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
The seat belt on the right side in the second row failed to work. My son-in-law was sitting in that position when I, who was driving, began to proceed through an intersection when I thought the light had turned green. When I realized I was wrong, I slammed on the brakes. His seatbelt did not arrest his forward movement, and he hit the back of the right front passenger seat. Thank goodness I had only been going about 5 mph. Also, the belt did not retract afterwards. For the remaining two blocks of our trip, he had a few feet of slack seat belt in front of him. I have not yet reported the issue to Toyota.
Corrective Action:
The seat belt on the right side in the second row failed to work. My son-in-law was sitting in that position when I, who was driving, began to proceed through an intersection when I thought the light had turned green. When I realized I was wrong, I slammed on the brakes. His seatbelt did not arrest his forward movement, and he hit the back of the right front passenger seat. Thank goodness I had only been going about 5 mph. Also, the belt did not retract afterwards. For the remaining two blocks of our trip, he had a few feet of slack seat belt in front of him. I have not yet reported the issue to Toyota.
Additional Notes:
The seat belt on the right side in the second row failed to work. My son-in-law was sitting in that position when I, who was driving, began to proceed through an intersection when I thought the light had turned green. When I realized I was wrong, I slammed on the brakes. His seatbelt did not arrest his forward movement, and he hit the back of the right front passenger seat. Thank goodness I had only been going about 5 mph. Also, the belt did not retract afterwards. For the remaining two blocks of our trip, he had a few feet of slack seat belt in front of him. I have not yet reported the issue to Toyota.
Mfg Campaign: 11655730
Recall Date: Apr 21, 2025
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle allows the engine to be turned off, key removed, while the vehicle is still in drive with no warning lights or sounds. I have tested and the vehicle can roll away. Complained to the toyota dealership and they said the service tech consulted with toyota headquarters and determined no fix was possible because this is normal function of the the vehicle. However, this is a concerning safety hazard because the vehicle can roll. But also, is against the standards. Safety Standard (FMVSS) No. 114, Theft Protection and Rollaway Prevention, mandates that vehicles with an automatic transmission and a "park" position must have a key-locking system that prevents key removal unless the transmission is locked in "park" or becomes locked in "park" as a direct result of removing the key.
Corrective Action:
The vehicle allows the engine to be turned off, key removed, while the vehicle is still in drive with no warning lights or sounds. I have tested and the vehicle can roll away. Complained to the toyota dealership and they said the service tech consulted with toyota headquarters and determined no fix was possible because this is normal function of the the vehicle. However, this is a concerning safety hazard because the vehicle can roll. But also, is against the standards. Safety Standard (FMVSS) No. 114, Theft Protection and Rollaway Prevention, mandates that vehicles with an automatic transmission and a "park" position must have a key-locking system that prevents key removal unless the transmission is locked in "park" or becomes locked in "park" as a direct result of removing the key.
Additional Notes:
The vehicle allows the engine to be turned off, key removed, while the vehicle is still in drive with no warning lights or sounds. I have tested and the vehicle can roll away. Complained to the toyota dealership and they said the service tech consulted with toyota headquarters and determined no fix was possible because this is normal function of the the vehicle. However, this is a concerning safety hazard because the vehicle can roll. But also, is against the standards. Safety Standard (FMVSS) No. 114, Theft Protection and Rollaway Prevention, mandates that vehicles with an automatic transmission and a "park" position must have a key-locking system that prevents key removal unless the transmission is locked in "park" or becomes locked in "park" as a direct result of removing the key.
Mfg Campaign: 11651845
Recall Date: Mar 31, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof on my Camry would not close. I took it to Toyota in were they determined that the cables bound up in the track and the only fix was a new roof assembly. This is a safety risk because if the sunroof cannot close it allows the vehicle to be susceptible to outdoor elements as well as safety issues regarding theft. The problem was seen and confirmed by the Toyota dealership, in where they replaced the roof assembly in its entirety under warranty. There were no warning lights that were triggered by the roof become inoperable. They appeared the day I took it in to get serviced, February 28, 2025. The vehicle has only been inspected by the Toyota Dealership Service Center. We were told that there is no remedy to this issue, and that frequent use will ultimately lead to the roof assembly needing to be replaced again. A cost of $10,000 that was luckily covered under warranty. This is an insane amount of money, and the resolution of "don't use your sunroof" is laughable. When you purchase a car, it is to be able to use it in it's entirety. If I didn't want to use a sunroof, I would have purchase one with one. The dealership said they were not going to submit this as a possible recall.
Corrective Action:
The sunroof on my Camry would not close. I took it to Toyota in were they determined that the cables bound up in the track and the only fix was a new roof assembly. This is a safety risk because if the sunroof cannot close it allows the vehicle to be susceptible to outdoor elements as well as safety issues regarding theft. The problem was seen and confirmed by the Toyota dealership, in where they replaced the roof assembly in its entirety under warranty. There were no warning lights that were triggered by the roof become inoperable. They appeared the day I took it in to get serviced, February 28, 2025. The vehicle has only been inspected by the Toyota Dealership Service Center. We were told that there is no remedy to this issue, and that frequent use will ultimately lead to the roof assembly needing to be replaced again. A cost of $10,000 that was luckily covered under warranty. This is an insane amount of money, and the resolution of "don't use your sunroof" is laughable. When you purchase a car, it is to be able to use it in it's entirety. If I didn't want to use a sunroof, I would have purchase one with one. The dealership said they were not going to submit this as a possible recall.
Additional Notes:
The sunroof on my Camry would not close. I took it to Toyota in were they determined that the cables bound up in the track and the only fix was a new roof assembly. This is a safety risk because if the sunroof cannot close it allows the vehicle to be susceptible to outdoor elements as well as safety issues regarding theft. The problem was seen and confirmed by the Toyota dealership, in where they replaced the roof assembly in its entirety under warranty. There were no warning lights that were triggered by the roof become inoperable. They appeared the day I took it in to get serviced, February 28, 2025. The vehicle has only been inspected by the Toyota Dealership Service Center. We were told that there is no remedy to this issue, and that frequent use will ultimately lead to the roof assembly needing to be replaced again. A cost of $10,000 that was luckily covered under warranty. This is an insane amount of money, and the resolution of "don't use your sunroof" is laughable. When you purchase a car, it is to be able to use it in it's entirety. If I didn't want to use a sunroof, I would have purchase one with one. The dealership said they were not going to submit this as a possible recall.
Mfg Campaign: 11647928
Recall Date: Mar 12, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The dealership and manufacturer will not provide mco on the vehicle they sold me as new. I think they’re title cloning or washing and committing odometer fraud. They don’t submit to the dmv actual details of make model
Corrective Action:
The dealership and manufacturer will not provide mco on the vehicle they sold me as new. I think they’re title cloning or washing and committing odometer fraud. They don’t submit to the dmv actual details of make model
Additional Notes:
The dealership and manufacturer will not provide mco on the vehicle they sold me as new. I think they’re title cloning or washing and committing odometer fraud. They don’t submit to the dmv actual details of make model
Mfg Campaign: 11632813
Recall Date: Dec 28, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The dealership and manufacturer will not provide mco on the vehicle they sold me as new. I think they’re title cloning or washing and committing odometer fraud. They don’t submit to the dmv actual details of make model
Corrective Action:
The dealership and manufacturer will not provide mco on the vehicle they sold me as new. I think they’re title cloning or washing and committing odometer fraud. They don’t submit to the dmv actual details of make model
Additional Notes:
The dealership and manufacturer will not provide mco on the vehicle they sold me as new. I think they’re title cloning or washing and committing odometer fraud. They don’t submit to the dmv actual details of make model
Mfg Campaign: 11632813
Recall Date: Dec 28, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The dealership and manufacturer will not provide mco on the vehicle they sold me as new. I think they’re title cloning or washing and committing odometer fraud. They don’t submit to the dmv actual details of make model
Corrective Action:
The dealership and manufacturer will not provide mco on the vehicle they sold me as new. I think they’re title cloning or washing and committing odometer fraud. They don’t submit to the dmv actual details of make model
Additional Notes:
The dealership and manufacturer will not provide mco on the vehicle they sold me as new. I think they’re title cloning or washing and committing odometer fraud. They don’t submit to the dmv actual details of make model
Mfg Campaign: 11632813
Recall Date: Dec 28, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
vehicle does not always respond when the gas pedal is pushed. the engine revs and rpms increase, but gears don't catch. merging onto highways, or making turns into traffic are terrifying as i'm not sure if the car will go.
Corrective Action:
vehicle does not always respond when the gas pedal is pushed. the engine revs and rpms increase, but gears don't catch. merging onto highways, or making turns into traffic are terrifying as i'm not sure if the car will go.
Additional Notes:
vehicle does not always respond when the gas pedal is pushed. the engine revs and rpms increase, but gears don't catch. merging onto highways, or making turns into traffic are terrifying as i'm not sure if the car will go.
Mfg Campaign: 11629544
Recall Date: Dec 8, 2024
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
vehicle does not always respond when the gas pedal is pushed. the engine revs and rpms increase, but gears don't catch. merging onto highways, or making turns into traffic are terrifying as i'm not sure if the car will go.
Corrective Action:
vehicle does not always respond when the gas pedal is pushed. the engine revs and rpms increase, but gears don't catch. merging onto highways, or making turns into traffic are terrifying as i'm not sure if the car will go.
Additional Notes:
vehicle does not always respond when the gas pedal is pushed. the engine revs and rpms increase, but gears don't catch. merging onto highways, or making turns into traffic are terrifying as i'm not sure if the car will go.
Mfg Campaign: 11629544
Recall Date: Dec 8, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
vehicle does not always respond when the gas pedal is pushed. the engine revs and rpms increase, but gears don't catch. merging onto highways, or making turns into traffic are terrifying as i'm not sure if the car will go.
Corrective Action:
vehicle does not always respond when the gas pedal is pushed. the engine revs and rpms increase, but gears don't catch. merging onto highways, or making turns into traffic are terrifying as i'm not sure if the car will go.
Additional Notes:
vehicle does not always respond when the gas pedal is pushed. the engine revs and rpms increase, but gears don't catch. merging onto highways, or making turns into traffic are terrifying as i'm not sure if the car will go.
Mfg Campaign: 11629544
Recall Date: Dec 8, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
when in motion, the backseat windows can be lowered and the entire car is subject to the loudest WOOFWOOFWOOF combined with shaking, and excessive vibrating
Corrective Action:
when in motion, the backseat windows can be lowered and the entire car is subject to the loudest WOOFWOOFWOOF combined with shaking, and excessive vibrating
Additional Notes:
when in motion, the backseat windows can be lowered and the entire car is subject to the loudest WOOFWOOFWOOF combined with shaking, and excessive vibrating
Mfg Campaign: 11629548
Recall Date: Dec 8, 2024
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
when in motion, the backseat windows can be lowered and the entire car is subject to the loudest WOOFWOOFWOOF combined with shaking, and excessive vibrating
Corrective Action:
when in motion, the backseat windows can be lowered and the entire car is subject to the loudest WOOFWOOFWOOF combined with shaking, and excessive vibrating
Additional Notes:
when in motion, the backseat windows can be lowered and the entire car is subject to the loudest WOOFWOOFWOOF combined with shaking, and excessive vibrating
Mfg Campaign: 11629548
Recall Date: Dec 8, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
when in motion, the backseat windows can be lowered and the entire car is subject to the loudest WOOFWOOFWOOF combined with shaking, and excessive vibrating
Corrective Action:
when in motion, the backseat windows can be lowered and the entire car is subject to the loudest WOOFWOOFWOOF combined with shaking, and excessive vibrating
Additional Notes:
when in motion, the backseat windows can be lowered and the entire car is subject to the loudest WOOFWOOFWOOF combined with shaking, and excessive vibrating
Mfg Campaign: 11629548
Recall Date: Dec 8, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
i believe my airbags are not going to function properly due to sensors or the airbags themselves. the dashboard warning light "doesn't stay on long enough" to indicate an issue per service tech and wouldn't be assesed. there are no independent locations that can pull any reports with my vin
Corrective Action:
i believe my airbags are not going to function properly due to sensors or the airbags themselves. the dashboard warning light "doesn't stay on long enough" to indicate an issue per service tech and wouldn't be assesed. there are no independent locations that can pull any reports with my vin
Additional Notes:
i believe my airbags are not going to function properly due to sensors or the airbags themselves. the dashboard warning light "doesn't stay on long enough" to indicate an issue per service tech and wouldn't be assesed. there are no independent locations that can pull any reports with my vin
Mfg Campaign: 11629549
Recall Date: Dec 8, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
i believe my airbags are not going to function properly due to sensors or the airbags themselves. the dashboard warning light "doesn't stay on long enough" to indicate an issue per service tech and wouldn't be assesed. there are no independent locations that can pull any reports with my vin
Corrective Action:
i believe my airbags are not going to function properly due to sensors or the airbags themselves. the dashboard warning light "doesn't stay on long enough" to indicate an issue per service tech and wouldn't be assesed. there are no independent locations that can pull any reports with my vin
Additional Notes:
i believe my airbags are not going to function properly due to sensors or the airbags themselves. the dashboard warning light "doesn't stay on long enough" to indicate an issue per service tech and wouldn't be assesed. there are no independent locations that can pull any reports with my vin
Mfg Campaign: 11629549
Recall Date: Dec 8, 2024
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
seatbelt indicator lights and warning sounds malfunction - indicating passengers are in need of buckle even if they are buckled. intermittent functionality. vision at night is incredibly reduced. headlights of other drivers are hazy and auralike - and i often have to put windows down in order to see (WHICH leads to the shaking and vibrating of vehicle in prior complaint|)
Corrective Action:
seatbelt indicator lights and warning sounds malfunction - indicating passengers are in need of buckle even if they are buckled. intermittent functionality. vision at night is incredibly reduced. headlights of other drivers are hazy and auralike - and i often have to put windows down in order to see (WHICH leads to the shaking and vibrating of vehicle in prior complaint|)
Additional Notes:
seatbelt indicator lights and warning sounds malfunction - indicating passengers are in need of buckle even if they are buckled. intermittent functionality. vision at night is incredibly reduced. headlights of other drivers are hazy and auralike - and i often have to put windows down in order to see (WHICH leads to the shaking and vibrating of vehicle in prior complaint|)
Mfg Campaign: 11629550
Recall Date: Dec 8, 2024
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
seatbelt indicator lights and warning sounds malfunction - indicating passengers are in need of buckle even if they are buckled. intermittent functionality. vision at night is incredibly reduced. headlights of other drivers are hazy and auralike - and i often have to put windows down in order to see (WHICH leads to the shaking and vibrating of vehicle in prior complaint|)
Corrective Action:
seatbelt indicator lights and warning sounds malfunction - indicating passengers are in need of buckle even if they are buckled. intermittent functionality. vision at night is incredibly reduced. headlights of other drivers are hazy and auralike - and i often have to put windows down in order to see (WHICH leads to the shaking and vibrating of vehicle in prior complaint|)
Additional Notes:
seatbelt indicator lights and warning sounds malfunction - indicating passengers are in need of buckle even if they are buckled. intermittent functionality. vision at night is incredibly reduced. headlights of other drivers are hazy and auralike - and i often have to put windows down in order to see (WHICH leads to the shaking and vibrating of vehicle in prior complaint|)
Mfg Campaign: 11629550
Recall Date: Dec 8, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
seatbelt indicator lights and warning sounds malfunction - indicating passengers are in need of buckle even if they are buckled. intermittent functionality. vision at night is incredibly reduced. headlights of other drivers are hazy and auralike - and i often have to put windows down in order to see (WHICH leads to the shaking and vibrating of vehicle in prior complaint|)
Corrective Action:
seatbelt indicator lights and warning sounds malfunction - indicating passengers are in need of buckle even if they are buckled. intermittent functionality. vision at night is incredibly reduced. headlights of other drivers are hazy and auralike - and i often have to put windows down in order to see (WHICH leads to the shaking and vibrating of vehicle in prior complaint|)
Additional Notes:
seatbelt indicator lights and warning sounds malfunction - indicating passengers are in need of buckle even if they are buckled. intermittent functionality. vision at night is incredibly reduced. headlights of other drivers are hazy and auralike - and i often have to put windows down in order to see (WHICH leads to the shaking and vibrating of vehicle in prior complaint|)
Mfg Campaign: 11629550
Recall Date: Dec 8, 2024
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The Blind Spot Warning and Rear Cross Traffic Alert systems went out on my new vehicle at about 3500 miles. There are warnings for both that come up on my dashboard. I brought my vehicle in for its 5000 mile check-up and asked Toyota to check into it. Their tech said the outage was caused by the vehicle being in a collision and they were going to charge me to repair the safety systems. The thing is that this vehicle has not been in a collision. I believe it was a faulty installation of the systems. I am not going to pay for something not caused by me when the vehicle is new and under full warranty. I am making this complaint so that maybe there are other vehicles with the same issue and we can get repairs covered by Toyota under a recall.
Corrective Action:
The Blind Spot Warning and Rear Cross Traffic Alert systems went out on my new vehicle at about 3500 miles. There are warnings for both that come up on my dashboard. I brought my vehicle in for its 5000 mile check-up and asked Toyota to check into it. Their tech said the outage was caused by the vehicle being in a collision and they were going to charge me to repair the safety systems. The thing is that this vehicle has not been in a collision. I believe it was a faulty installation of the systems. I am not going to pay for something not caused by me when the vehicle is new and under full warranty. I am making this complaint so that maybe there are other vehicles with the same issue and we can get repairs covered by Toyota under a recall.
Additional Notes:
The Blind Spot Warning and Rear Cross Traffic Alert systems went out on my new vehicle at about 3500 miles. There are warnings for both that come up on my dashboard. I brought my vehicle in for its 5000 mile check-up and asked Toyota to check into it. Their tech said the outage was caused by the vehicle being in a collision and they were going to charge me to repair the safety systems. The thing is that this vehicle has not been in a collision. I believe it was a faulty installation of the systems. I am not going to pay for something not caused by me when the vehicle is new and under full warranty. I am making this complaint so that maybe there are other vehicles with the same issue and we can get repairs covered by Toyota under a recall.
Mfg Campaign: 11629306
Recall Date: Dec 6, 2024
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The Blind Spot Warning and Rear Cross Traffic Alert systems went out on my new vehicle at about 3500 miles. There are warnings for both that come up on my dashboard. I brought my vehicle in for its 5000 mile check-up and asked Toyota to check into it. Their tech said the outage was caused by the vehicle being in a collision and they were going to charge me to repair the safety systems. The thing is that this vehicle has not been in a collision. I believe it was a faulty installation of the systems. I am not going to pay for something not caused by me when the vehicle is new and under full warranty. I am making this complaint so that maybe there are other vehicles with the same issue and we can get repairs covered by Toyota under a recall.
Corrective Action:
The Blind Spot Warning and Rear Cross Traffic Alert systems went out on my new vehicle at about 3500 miles. There are warnings for both that come up on my dashboard. I brought my vehicle in for its 5000 mile check-up and asked Toyota to check into it. Their tech said the outage was caused by the vehicle being in a collision and they were going to charge me to repair the safety systems. The thing is that this vehicle has not been in a collision. I believe it was a faulty installation of the systems. I am not going to pay for something not caused by me when the vehicle is new and under full warranty. I am making this complaint so that maybe there are other vehicles with the same issue and we can get repairs covered by Toyota under a recall.
Additional Notes:
The Blind Spot Warning and Rear Cross Traffic Alert systems went out on my new vehicle at about 3500 miles. There are warnings for both that come up on my dashboard. I brought my vehicle in for its 5000 mile check-up and asked Toyota to check into it. Their tech said the outage was caused by the vehicle being in a collision and they were going to charge me to repair the safety systems. The thing is that this vehicle has not been in a collision. I believe it was a faulty installation of the systems. I am not going to pay for something not caused by me when the vehicle is new and under full warranty. I am making this complaint so that maybe there are other vehicles with the same issue and we can get repairs covered by Toyota under a recall.
Mfg Campaign: 11629306
Recall Date: Dec 6, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury