Complaints & Recalls
Consumer Complaints
56 ComplaintsToyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I am reporting a recurring issue with the front bumper misalignment on my 2025 Toyota Camry, which may indicate a widespread manufacturing defect. Shortly after purchasing the vehicle from Toyota Direct March 2025, I noticed that the front bumper was visibly misaligned, with uneven gaps near the headlights and fender panels. On June 9, 2025, the dealership replaced the front bumper with an OEM part. However, the new bumper still does not fit properly and continues to protrude and separate at the corners creating the potential for the bumper to become loose during operation. This affects both the appearance, aerodynamic integrity of the vehicle and an potential for accident. Multiple attempts at repair have failed to resolve the issue. After researching, I found numerous reports from other 2025 Camry owners experiencing the same bumper misalignment. Some dealership representatives have acknowledged the bumper fitment as a “known issue,” yet no official recall or technical service bulletin has been issued. Given the widespread nature of this defect and Toyota’s lack of a permanent solution, I believe this issue warrants further investigation by the NHTSA to determine whether a manufacturing or design flaw exists that could affect vehicle safety, durability, or value.
Corrective Action:
I am reporting a recurring issue with the front bumper misalignment on my 2025 Toyota Camry, which may indicate a widespread manufacturing defect. Shortly after purchasing the vehicle from Toyota Direct March 2025, I noticed that the front bumper was visibly misaligned, with uneven gaps near the headlights and fender panels. On June 9, 2025, the dealership replaced the front bumper with an OEM part. However, the new bumper still does not fit properly and continues to protrude and separate at the corners creating the potential for the bumper to become loose during operation. This affects both the appearance, aerodynamic integrity of the vehicle and an potential for accident. Multiple attempts at repair have failed to resolve the issue. After researching, I found numerous reports from other 2025 Camry owners experiencing the same bumper misalignment. Some dealership representatives have acknowledged the bumper fitment as a “known issue,” yet no official recall or technical service bulletin has been issued. Given the widespread nature of this defect and Toyota’s lack of a permanent solution, I believe this issue warrants further investigation by the NHTSA to determine whether a manufacturing or design flaw exists that could affect vehicle safety, durability, or value.
Additional Notes:
I am reporting a recurring issue with the front bumper misalignment on my 2025 Toyota Camry, which may indicate a widespread manufacturing defect. Shortly after purchasing the vehicle from Toyota Direct March 2025, I noticed that the front bumper was visibly misaligned, with uneven gaps near the headlights and fender panels. On June 9, 2025, the dealership replaced the front bumper with an OEM part. However, the new bumper still does not fit properly and continues to protrude and separate at the corners creating the potential for the bumper to become loose during operation. This affects both the appearance, aerodynamic integrity of the vehicle and an potential for accident. Multiple attempts at repair have failed to resolve the issue. After researching, I found numerous reports from other 2025 Camry owners experiencing the same bumper misalignment. Some dealership representatives have acknowledged the bumper fitment as a “known issue,” yet no official recall or technical service bulletin has been issued. Given the widespread nature of this defect and Toyota’s lack of a permanent solution, I believe this issue warrants further investigation by the NHTSA to determine whether a manufacturing or design flaw exists that could affect vehicle safety, durability, or value.
Mfg Campaign: 11675951
Recall Date: Jul 24, 2025
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
The middle to upper seat constantly pops during acceleration and braking, which is distracting to the driver and may cause an accident due to popping sensation in the middle of the driver's back. This issue appears to be common in 2025 Camrys as several driver forums are reporting this issue.
Corrective Action:
The middle to upper seat constantly pops during acceleration and braking, which is distracting to the driver and may cause an accident due to popping sensation in the middle of the driver's back. This issue appears to be common in 2025 Camrys as several driver forums are reporting this issue.
Additional Notes:
The middle to upper seat constantly pops during acceleration and braking, which is distracting to the driver and may cause an accident due to popping sensation in the middle of the driver's back. This issue appears to be common in 2025 Camrys as several driver forums are reporting this issue.
Mfg Campaign: 11674974
Recall Date: Jul 21, 2025
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
A few days ago, when driving along the highway, I was caught in a massive rain storm. I'm talking deluge that made visibility difficult even with the wipers on max power. As I'm driving along, the one thing keeping me from playing bumper cars with anyone in front of me was the taillights cutting through the visual noise. However, I began to approach a vehicle whose taillights I did not see until it was too late. Thankfully they were in the other lane, so I did not hit them, however, their taillights appeared to be off. As I got closer, I realized that the taillights were on and, in fact, so we're the hazards. They just didn't have the brightness to cut through all that rain. Then, to my horror, I noticed that the vehicle was another 2025 Toyota Camry, exactly like mine. I confirmed later with friends who were following us. In that rain, our taillights were invisible, even when all around us were shining through the noise. The taillight design on these Camrys needs to be fixed for the safety of those driving them, as well as the safety of others on the road. It is entirely possible that if I were to have been in the same lane as that other Camry, I would have rear-ended them. Luckily in this case everyone was safe.
Corrective Action:
A few days ago, when driving along the highway, I was caught in a massive rain storm. I'm talking deluge that made visibility difficult even with the wipers on max power. As I'm driving along, the one thing keeping me from playing bumper cars with anyone in front of me was the taillights cutting through the visual noise. However, I began to approach a vehicle whose taillights I did not see until it was too late. Thankfully they were in the other lane, so I did not hit them, however, their taillights appeared to be off. As I got closer, I realized that the taillights were on and, in fact, so we're the hazards. They just didn't have the brightness to cut through all that rain. Then, to my horror, I noticed that the vehicle was another 2025 Toyota Camry, exactly like mine. I confirmed later with friends who were following us. In that rain, our taillights were invisible, even when all around us were shining through the noise. The taillight design on these Camrys needs to be fixed for the safety of those driving them, as well as the safety of others on the road. It is entirely possible that if I were to have been in the same lane as that other Camry, I would have rear-ended them. Luckily in this case everyone was safe.
Additional Notes:
A few days ago, when driving along the highway, I was caught in a massive rain storm. I'm talking deluge that made visibility difficult even with the wipers on max power. As I'm driving along, the one thing keeping me from playing bumper cars with anyone in front of me was the taillights cutting through the visual noise. However, I began to approach a vehicle whose taillights I did not see until it was too late. Thankfully they were in the other lane, so I did not hit them, however, their taillights appeared to be off. As I got closer, I realized that the taillights were on and, in fact, so we're the hazards. They just didn't have the brightness to cut through all that rain. Then, to my horror, I noticed that the vehicle was another 2025 Toyota Camry, exactly like mine. I confirmed later with friends who were following us. In that rain, our taillights were invisible, even when all around us were shining through the noise. The taillight design on these Camrys needs to be fixed for the safety of those driving them, as well as the safety of others on the road. It is entirely possible that if I were to have been in the same lane as that other Camry, I would have rear-ended them. Luckily in this case everyone was safe.
Mfg Campaign: 11674696
Recall Date: Jul 19, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I could not crank my car, all the lights were on, on the dashboard, reducing power, stuck in limp mode
Corrective Action:
I could not crank my car, all the lights were on, on the dashboard, reducing power, stuck in limp mode
Additional Notes:
I could not crank my car, all the lights were on, on the dashboard, reducing power, stuck in limp mode
Mfg Campaign: 11674775
Recall Date: Jul 19, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I could not crank my car, all the lights were on, on the dashboard, reducing power, stuck in limp mode
Corrective Action:
I could not crank my car, all the lights were on, on the dashboard, reducing power, stuck in limp mode
Additional Notes:
I could not crank my car, all the lights were on, on the dashboard, reducing power, stuck in limp mode
Mfg Campaign: 11674775
Recall Date: Jul 19, 2025
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I could not crank my car, all the lights were on, on the dashboard, reducing power, stuck in limp mode
Corrective Action:
I could not crank my car, all the lights were on, on the dashboard, reducing power, stuck in limp mode
Additional Notes:
I could not crank my car, all the lights were on, on the dashboard, reducing power, stuck in limp mode
Mfg Campaign: 11674775
Recall Date: Jul 19, 2025
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The front bumper on my 2025 Toyota Camry continues to shift and separate after driving, despite being repaired twice following a low-impact collision in which another vehicle backed into me. This issue has persisted even after two separate body shops (including a State Farm in-network provider) performed repairs. A third attempt is underway, but the problem remains unresolved. Additionally, my Parking Collision Warning system does not give any audible alerts when reversing or approaching objects, even though this feature is standard on my vehicle. I believe the malfunction may be tied to the bumper’s instability or misalignment, potentially affecting sensor function. The issue has not triggered any warning lights or error messages. However, I’ve now discovered multiple reports from other 2025 Camry owners experiencing the same bumper separation without being in accidents, suggesting a potential design flaw. My car has been inspected by body shops and appraisers, but not by Toyota directly. This ongoing issue presents a potential safety concern due to impaired sensor function and the risk of the bumper detaching at higher speeds. The vehicle and parts are available for inspection upon request.
Corrective Action:
The front bumper on my 2025 Toyota Camry continues to shift and separate after driving, despite being repaired twice following a low-impact collision in which another vehicle backed into me. This issue has persisted even after two separate body shops (including a State Farm in-network provider) performed repairs. A third attempt is underway, but the problem remains unresolved. Additionally, my Parking Collision Warning system does not give any audible alerts when reversing or approaching objects, even though this feature is standard on my vehicle. I believe the malfunction may be tied to the bumper’s instability or misalignment, potentially affecting sensor function. The issue has not triggered any warning lights or error messages. However, I’ve now discovered multiple reports from other 2025 Camry owners experiencing the same bumper separation without being in accidents, suggesting a potential design flaw. My car has been inspected by body shops and appraisers, but not by Toyota directly. This ongoing issue presents a potential safety concern due to impaired sensor function and the risk of the bumper detaching at higher speeds. The vehicle and parts are available for inspection upon request.
Additional Notes:
The front bumper on my 2025 Toyota Camry continues to shift and separate after driving, despite being repaired twice following a low-impact collision in which another vehicle backed into me. This issue has persisted even after two separate body shops (including a State Farm in-network provider) performed repairs. A third attempt is underway, but the problem remains unresolved. Additionally, my Parking Collision Warning system does not give any audible alerts when reversing or approaching objects, even though this feature is standard on my vehicle. I believe the malfunction may be tied to the bumper’s instability or misalignment, potentially affecting sensor function. The issue has not triggered any warning lights or error messages. However, I’ve now discovered multiple reports from other 2025 Camry owners experiencing the same bumper separation without being in accidents, suggesting a potential design flaw. My car has been inspected by body shops and appraisers, but not by Toyota directly. This ongoing issue presents a potential safety concern due to impaired sensor function and the risk of the bumper detaching at higher speeds. The vehicle and parts are available for inspection upon request.
Mfg Campaign: 11672234
Recall Date: Jul 9, 2025
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The front bumper on my 2025 Toyota Camry continues to shift and separate after driving, despite being repaired twice following a low-impact collision in which another vehicle backed into me. This issue has persisted even after two separate body shops (including a State Farm in-network provider) performed repairs. A third attempt is underway, but the problem remains unresolved. Additionally, my Parking Collision Warning system does not give any audible alerts when reversing or approaching objects, even though this feature is standard on my vehicle. I believe the malfunction may be tied to the bumper’s instability or misalignment, potentially affecting sensor function. The issue has not triggered any warning lights or error messages. However, I’ve now discovered multiple reports from other 2025 Camry owners experiencing the same bumper separation without being in accidents, suggesting a potential design flaw. My car has been inspected by body shops and appraisers, but not by Toyota directly. This ongoing issue presents a potential safety concern due to impaired sensor function and the risk of the bumper detaching at higher speeds. The vehicle and parts are available for inspection upon request.
Corrective Action:
The front bumper on my 2025 Toyota Camry continues to shift and separate after driving, despite being repaired twice following a low-impact collision in which another vehicle backed into me. This issue has persisted even after two separate body shops (including a State Farm in-network provider) performed repairs. A third attempt is underway, but the problem remains unresolved. Additionally, my Parking Collision Warning system does not give any audible alerts when reversing or approaching objects, even though this feature is standard on my vehicle. I believe the malfunction may be tied to the bumper’s instability or misalignment, potentially affecting sensor function. The issue has not triggered any warning lights or error messages. However, I’ve now discovered multiple reports from other 2025 Camry owners experiencing the same bumper separation without being in accidents, suggesting a potential design flaw. My car has been inspected by body shops and appraisers, but not by Toyota directly. This ongoing issue presents a potential safety concern due to impaired sensor function and the risk of the bumper detaching at higher speeds. The vehicle and parts are available for inspection upon request.
Additional Notes:
The front bumper on my 2025 Toyota Camry continues to shift and separate after driving, despite being repaired twice following a low-impact collision in which another vehicle backed into me. This issue has persisted even after two separate body shops (including a State Farm in-network provider) performed repairs. A third attempt is underway, but the problem remains unresolved. Additionally, my Parking Collision Warning system does not give any audible alerts when reversing or approaching objects, even though this feature is standard on my vehicle. I believe the malfunction may be tied to the bumper’s instability or misalignment, potentially affecting sensor function. The issue has not triggered any warning lights or error messages. However, I’ve now discovered multiple reports from other 2025 Camry owners experiencing the same bumper separation without being in accidents, suggesting a potential design flaw. My car has been inspected by body shops and appraisers, but not by Toyota directly. This ongoing issue presents a potential safety concern due to impaired sensor function and the risk of the bumper detaching at higher speeds. The vehicle and parts are available for inspection upon request.
Mfg Campaign: 11672234
Recall Date: Jul 9, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Air bags did not deploy. We were hit at 35 miles per hour on the front driver side by someone running the red light. It is currently located at a repair facility waiting for an estimate by the insurance company. The problem has not been reproduced and we did not have any warning messages on.
Corrective Action:
Air bags did not deploy. We were hit at 35 miles per hour on the front driver side by someone running the red light. It is currently located at a repair facility waiting for an estimate by the insurance company. The problem has not been reproduced and we did not have any warning messages on.
Additional Notes:
Air bags did not deploy. We were hit at 35 miles per hour on the front driver side by someone running the red light. It is currently located at a repair facility waiting for an estimate by the insurance company. The problem has not been reproduced and we did not have any warning messages on.
Mfg Campaign: 11671810
Recall Date: Jul 7, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on May 10, 2025, with Dynamic Radar Cruise Control (DRCC) and Lane Trace Assist (LTA) active, my 2025 Toyota Camry Hybrid unexpectedly veered off the road during a curve. I immediately applied full brake pressure, but the vehicle failed to decelerate and continued rolling 600–800 feet. The braking system, including Brake Override and Automatic Emergency Braking, did not engage as designed. After the incident, the car displayed warnings: Brake System Malfunction, Smart Stop Malfunction, Electronically Controlled Brake System Failure, and Low Brake Fluid. No warning lights appeared prior to the incident. My safety was severely at risk as the vehicle left the roadway and struck rocks and brush. Had another car or pedestrian been present, this could have caused serious injury or death. Toyota’s Product Liability Team and a contracted engineering analyst inspected the vehicle and retrieved Event Data Recorder logs showing 100% brake pedal application with inadequate deceleration. Toyota confirmed the brake master cylinder was low and the left rear caliper was leaking fluid but denied responsibility, citing system limitations. The vehicle was declared a total loss by my insurance company (Progressive) and inspected by an authorized body shop. I have extensive documentation, including Toyota’s denial letter and the diagnostic report, which are available for review. I am reporting this defect because I believe a safety-critical failure occurred and the braking system did not function as intended. The vehicle remains under insurance custody, and all records can be provided upon request.
Corrective Action:
While driving on May 10, 2025, with Dynamic Radar Cruise Control (DRCC) and Lane Trace Assist (LTA) active, my 2025 Toyota Camry Hybrid unexpectedly veered off the road during a curve. I immediately applied full brake pressure, but the vehicle failed to decelerate and continued rolling 600–800 feet. The braking system, including Brake Override and Automatic Emergency Braking, did not engage as designed. After the incident, the car displayed warnings: Brake System Malfunction, Smart Stop Malfunction, Electronically Controlled Brake System Failure, and Low Brake Fluid. No warning lights appeared prior to the incident. My safety was severely at risk as the vehicle left the roadway and struck rocks and brush. Had another car or pedestrian been present, this could have caused serious injury or death. Toyota’s Product Liability Team and a contracted engineering analyst inspected the vehicle and retrieved Event Data Recorder logs showing 100% brake pedal application with inadequate deceleration. Toyota confirmed the brake master cylinder was low and the left rear caliper was leaking fluid but denied responsibility, citing system limitations. The vehicle was declared a total loss by my insurance company (Progressive) and inspected by an authorized body shop. I have extensive documentation, including Toyota’s denial letter and the diagnostic report, which are available for review. I am reporting this defect because I believe a safety-critical failure occurred and the braking system did not function as intended. The vehicle remains under insurance custody, and all records can be provided upon request.
Additional Notes:
While driving on May 10, 2025, with Dynamic Radar Cruise Control (DRCC) and Lane Trace Assist (LTA) active, my 2025 Toyota Camry Hybrid unexpectedly veered off the road during a curve. I immediately applied full brake pressure, but the vehicle failed to decelerate and continued rolling 600–800 feet. The braking system, including Brake Override and Automatic Emergency Braking, did not engage as designed. After the incident, the car displayed warnings: Brake System Malfunction, Smart Stop Malfunction, Electronically Controlled Brake System Failure, and Low Brake Fluid. No warning lights appeared prior to the incident. My safety was severely at risk as the vehicle left the roadway and struck rocks and brush. Had another car or pedestrian been present, this could have caused serious injury or death. Toyota’s Product Liability Team and a contracted engineering analyst inspected the vehicle and retrieved Event Data Recorder logs showing 100% brake pedal application with inadequate deceleration. Toyota confirmed the brake master cylinder was low and the left rear caliper was leaking fluid but denied responsibility, citing system limitations. The vehicle was declared a total loss by my insurance company (Progressive) and inspected by an authorized body shop. I have extensive documentation, including Toyota’s denial letter and the diagnostic report, which are available for review. I am reporting this defect because I believe a safety-critical failure occurred and the braking system did not function as intended. The vehicle remains under insurance custody, and all records can be provided upon request.
Mfg Campaign: 11671259
Recall Date: Jul 4, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on May 10, 2025, with Dynamic Radar Cruise Control (DRCC) and Lane Trace Assist (LTA) active, my 2025 Toyota Camry Hybrid unexpectedly veered off the road during a curve. I immediately applied full brake pressure, but the vehicle failed to decelerate and continued rolling 600–800 feet. The braking system, including Brake Override and Automatic Emergency Braking, did not engage as designed. After the incident, the car displayed warnings: Brake System Malfunction, Smart Stop Malfunction, Electronically Controlled Brake System Failure, and Low Brake Fluid. No warning lights appeared prior to the incident. My safety was severely at risk as the vehicle left the roadway and struck rocks and brush. Had another car or pedestrian been present, this could have caused serious injury or death. Toyota’s Product Liability Team and a contracted engineering analyst inspected the vehicle and retrieved Event Data Recorder logs showing 100% brake pedal application with inadequate deceleration. Toyota confirmed the brake master cylinder was low and the left rear caliper was leaking fluid but denied responsibility, citing system limitations. The vehicle was declared a total loss by my insurance company (Progressive) and inspected by an authorized body shop. I have extensive documentation, including Toyota’s denial letter and the diagnostic report, which are available for review. I am reporting this defect because I believe a safety-critical failure occurred and the braking system did not function as intended. The vehicle remains under insurance custody, and all records can be provided upon request.
Corrective Action:
While driving on May 10, 2025, with Dynamic Radar Cruise Control (DRCC) and Lane Trace Assist (LTA) active, my 2025 Toyota Camry Hybrid unexpectedly veered off the road during a curve. I immediately applied full brake pressure, but the vehicle failed to decelerate and continued rolling 600–800 feet. The braking system, including Brake Override and Automatic Emergency Braking, did not engage as designed. After the incident, the car displayed warnings: Brake System Malfunction, Smart Stop Malfunction, Electronically Controlled Brake System Failure, and Low Brake Fluid. No warning lights appeared prior to the incident. My safety was severely at risk as the vehicle left the roadway and struck rocks and brush. Had another car or pedestrian been present, this could have caused serious injury or death. Toyota’s Product Liability Team and a contracted engineering analyst inspected the vehicle and retrieved Event Data Recorder logs showing 100% brake pedal application with inadequate deceleration. Toyota confirmed the brake master cylinder was low and the left rear caliper was leaking fluid but denied responsibility, citing system limitations. The vehicle was declared a total loss by my insurance company (Progressive) and inspected by an authorized body shop. I have extensive documentation, including Toyota’s denial letter and the diagnostic report, which are available for review. I am reporting this defect because I believe a safety-critical failure occurred and the braking system did not function as intended. The vehicle remains under insurance custody, and all records can be provided upon request.
Additional Notes:
While driving on May 10, 2025, with Dynamic Radar Cruise Control (DRCC) and Lane Trace Assist (LTA) active, my 2025 Toyota Camry Hybrid unexpectedly veered off the road during a curve. I immediately applied full brake pressure, but the vehicle failed to decelerate and continued rolling 600–800 feet. The braking system, including Brake Override and Automatic Emergency Braking, did not engage as designed. After the incident, the car displayed warnings: Brake System Malfunction, Smart Stop Malfunction, Electronically Controlled Brake System Failure, and Low Brake Fluid. No warning lights appeared prior to the incident. My safety was severely at risk as the vehicle left the roadway and struck rocks and brush. Had another car or pedestrian been present, this could have caused serious injury or death. Toyota’s Product Liability Team and a contracted engineering analyst inspected the vehicle and retrieved Event Data Recorder logs showing 100% brake pedal application with inadequate deceleration. Toyota confirmed the brake master cylinder was low and the left rear caliper was leaking fluid but denied responsibility, citing system limitations. The vehicle was declared a total loss by my insurance company (Progressive) and inspected by an authorized body shop. I have extensive documentation, including Toyota’s denial letter and the diagnostic report, which are available for review. I am reporting this defect because I believe a safety-critical failure occurred and the braking system did not function as intended. The vehicle remains under insurance custody, and all records can be provided upon request.
Mfg Campaign: 11671259
Recall Date: Jul 4, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on May 10, 2025, with Dynamic Radar Cruise Control (DRCC) and Lane Trace Assist (LTA) active, my 2025 Toyota Camry Hybrid unexpectedly veered off the road during a curve. I immediately applied full brake pressure, but the vehicle failed to decelerate and continued rolling 600–800 feet. The braking system, including Brake Override and Automatic Emergency Braking, did not engage as designed. After the incident, the car displayed warnings: Brake System Malfunction, Smart Stop Malfunction, Electronically Controlled Brake System Failure, and Low Brake Fluid. No warning lights appeared prior to the incident. My safety was severely at risk as the vehicle left the roadway and struck rocks and brush. Had another car or pedestrian been present, this could have caused serious injury or death. Toyota’s Product Liability Team and a contracted engineering analyst inspected the vehicle and retrieved Event Data Recorder logs showing 100% brake pedal application with inadequate deceleration. Toyota confirmed the brake master cylinder was low and the left rear caliper was leaking fluid but denied responsibility, citing system limitations. The vehicle was declared a total loss by my insurance company (Progressive) and inspected by an authorized body shop. I have extensive documentation, including Toyota’s denial letter and the diagnostic report, which are available for review. I am reporting this defect because I believe a safety-critical failure occurred and the braking system did not function as intended. The vehicle remains under insurance custody, and all records can be provided upon request.
Corrective Action:
While driving on May 10, 2025, with Dynamic Radar Cruise Control (DRCC) and Lane Trace Assist (LTA) active, my 2025 Toyota Camry Hybrid unexpectedly veered off the road during a curve. I immediately applied full brake pressure, but the vehicle failed to decelerate and continued rolling 600–800 feet. The braking system, including Brake Override and Automatic Emergency Braking, did not engage as designed. After the incident, the car displayed warnings: Brake System Malfunction, Smart Stop Malfunction, Electronically Controlled Brake System Failure, and Low Brake Fluid. No warning lights appeared prior to the incident. My safety was severely at risk as the vehicle left the roadway and struck rocks and brush. Had another car or pedestrian been present, this could have caused serious injury or death. Toyota’s Product Liability Team and a contracted engineering analyst inspected the vehicle and retrieved Event Data Recorder logs showing 100% brake pedal application with inadequate deceleration. Toyota confirmed the brake master cylinder was low and the left rear caliper was leaking fluid but denied responsibility, citing system limitations. The vehicle was declared a total loss by my insurance company (Progressive) and inspected by an authorized body shop. I have extensive documentation, including Toyota’s denial letter and the diagnostic report, which are available for review. I am reporting this defect because I believe a safety-critical failure occurred and the braking system did not function as intended. The vehicle remains under insurance custody, and all records can be provided upon request.
Additional Notes:
While driving on May 10, 2025, with Dynamic Radar Cruise Control (DRCC) and Lane Trace Assist (LTA) active, my 2025 Toyota Camry Hybrid unexpectedly veered off the road during a curve. I immediately applied full brake pressure, but the vehicle failed to decelerate and continued rolling 600–800 feet. The braking system, including Brake Override and Automatic Emergency Braking, did not engage as designed. After the incident, the car displayed warnings: Brake System Malfunction, Smart Stop Malfunction, Electronically Controlled Brake System Failure, and Low Brake Fluid. No warning lights appeared prior to the incident. My safety was severely at risk as the vehicle left the roadway and struck rocks and brush. Had another car or pedestrian been present, this could have caused serious injury or death. Toyota’s Product Liability Team and a contracted engineering analyst inspected the vehicle and retrieved Event Data Recorder logs showing 100% brake pedal application with inadequate deceleration. Toyota confirmed the brake master cylinder was low and the left rear caliper was leaking fluid but denied responsibility, citing system limitations. The vehicle was declared a total loss by my insurance company (Progressive) and inspected by an authorized body shop. I have extensive documentation, including Toyota’s denial letter and the diagnostic report, which are available for review. I am reporting this defect because I believe a safety-critical failure occurred and the braking system did not function as intended. The vehicle remains under insurance custody, and all records can be provided upon request.
Mfg Campaign: 11671259
Recall Date: Jul 4, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Subject: Report of Sudden Unintended Acceleration – 2025 Toyota Camry I am reporting a safety incident involving my 2025 Toyota Camry that occurred on [XXX] at a low speed in a parking lot in Madison, Wisconsin. While driving at a low speed through a parking lot and I began braking and turning into a parking space, my vehicle suddenly and unexpectedly surged forward. The car accelerated without input from me and also did not respond to the brakes. I was unable to stop the vehicle before it struck a tree and bushes. Fortunately, no one was injured, but the car sustained significant damage. The police report inaccurately attributes the incident to driver error, but I firmly believe that this was a case of sudden unintended acceleration. This was not a case of pedal misapplication. The event felt completely out of my control, and I suspect an electronic or mechanical malfunction. I am extremely concerned about the safety of the vehicle and whether this issue could occur again. I urge the NHTSA to investigate this incident and determine whether this may be part of a broader pattern with this vehicle model. It will be extremely helpful if you can request to retrieve Event Data Recorder (EDR) to determine what occurred during the incident. I am available for follow-up and willing to assist in an investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Subject: Report of Sudden Unintended Acceleration – 2025 Toyota Camry I am reporting a safety incident involving my 2025 Toyota Camry that occurred on [XXX] at a low speed in a parking lot in Madison, Wisconsin. While driving at a low speed through a parking lot and I began braking and turning into a parking space, my vehicle suddenly and unexpectedly surged forward. The car accelerated without input from me and also did not respond to the brakes. I was unable to stop the vehicle before it struck a tree and bushes. Fortunately, no one was injured, but the car sustained significant damage. The police report inaccurately attributes the incident to driver error, but I firmly believe that this was a case of sudden unintended acceleration. This was not a case of pedal misapplication. The event felt completely out of my control, and I suspect an electronic or mechanical malfunction. I am extremely concerned about the safety of the vehicle and whether this issue could occur again. I urge the NHTSA to investigate this incident and determine whether this may be part of a broader pattern with this vehicle model. It will be extremely helpful if you can request to retrieve Event Data Recorder (EDR) to determine what occurred during the incident. I am available for follow-up and willing to assist in an investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Subject: Report of Sudden Unintended Acceleration – 2025 Toyota Camry I am reporting a safety incident involving my 2025 Toyota Camry that occurred on [XXX] at a low speed in a parking lot in Madison, Wisconsin. While driving at a low speed through a parking lot and I began braking and turning into a parking space, my vehicle suddenly and unexpectedly surged forward. The car accelerated without input from me and also did not respond to the brakes. I was unable to stop the vehicle before it struck a tree and bushes. Fortunately, no one was injured, but the car sustained significant damage. The police report inaccurately attributes the incident to driver error, but I firmly believe that this was a case of sudden unintended acceleration. This was not a case of pedal misapplication. The event felt completely out of my control, and I suspect an electronic or mechanical malfunction. I am extremely concerned about the safety of the vehicle and whether this issue could occur again. I urge the NHTSA to investigate this incident and determine whether this may be part of a broader pattern with this vehicle model. It will be extremely helpful if you can request to retrieve Event Data Recorder (EDR) to determine what occurred during the incident. I am available for follow-up and willing to assist in an investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11668743
Recall Date: Jun 23, 2025
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY:BUMPERS
Potential Consequences:
The front bumper of the vehicle has a known issue where the bumper isn’t staying in properly causing the bumper to pop out of alignment. Toyota fix is to heat up both sides of the plastic edges and tuck the bumper underneath the headlights. It’s a temporary fix that’s needs to be rectified. It seems like Toyota changed the Camry design before it was ready.
Corrective Action:
The front bumper of the vehicle has a known issue where the bumper isn’t staying in properly causing the bumper to pop out of alignment. Toyota fix is to heat up both sides of the plastic edges and tuck the bumper underneath the headlights. It’s a temporary fix that’s needs to be rectified. It seems like Toyota changed the Camry design before it was ready.
Additional Notes:
The front bumper of the vehicle has a known issue where the bumper isn’t staying in properly causing the bumper to pop out of alignment. Toyota fix is to heat up both sides of the plastic edges and tuck the bumper underneath the headlights. It’s a temporary fix that’s needs to be rectified. It seems like Toyota changed the Camry design before it was ready.
Mfg Campaign: 11666138
Recall Date: Jun 10, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The default cruise control mode on my 2025 Toyota Camry is adaptive cruise control. If you are using adaptive cruise control when driving around town the system can abrubtly brake when it should not. The two conditions when this happens are: 1. You are driving on a divided highway that has left turn lanes. If there are cars in the left turn lane the sytem can abrubtly brake. It thinks the car in the left turn lane are in your path. 2. If you are driving in the left lane of a one way street where cars are parked on the left hand side of the street, the system can brake abrubtly. It thinks the parked cars are in your path. I consider this a safety issue because drivers often follow to closely and abrupt braking might cause a rear end collision. To solve this problem, I suggest Toyota either make non adaptive cruise control the default or have an option to change the default cruise control to non adaptive cruise control.
Corrective Action:
The default cruise control mode on my 2025 Toyota Camry is adaptive cruise control. If you are using adaptive cruise control when driving around town the system can abrubtly brake when it should not. The two conditions when this happens are: 1. You are driving on a divided highway that has left turn lanes. If there are cars in the left turn lane the sytem can abrubtly brake. It thinks the car in the left turn lane are in your path. 2. If you are driving in the left lane of a one way street where cars are parked on the left hand side of the street, the system can brake abrubtly. It thinks the parked cars are in your path. I consider this a safety issue because drivers often follow to closely and abrupt braking might cause a rear end collision. To solve this problem, I suggest Toyota either make non adaptive cruise control the default or have an option to change the default cruise control to non adaptive cruise control.
Additional Notes:
The default cruise control mode on my 2025 Toyota Camry is adaptive cruise control. If you are using adaptive cruise control when driving around town the system can abrubtly brake when it should not. The two conditions when this happens are: 1. You are driving on a divided highway that has left turn lanes. If there are cars in the left turn lane the sytem can abrubtly brake. It thinks the car in the left turn lane are in your path. 2. If you are driving in the left lane of a one way street where cars are parked on the left hand side of the street, the system can brake abrubtly. It thinks the parked cars are in your path. I consider this a safety issue because drivers often follow to closely and abrupt braking might cause a rear end collision. To solve this problem, I suggest Toyota either make non adaptive cruise control the default or have an option to change the default cruise control to non adaptive cruise control.
Mfg Campaign: 11663603
Recall Date: May 29, 2025
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The front windshield has a large crack from the top middle to the middle left on the passenger’s side. I didn’t notice anything hit it, just got in the car and it was there. It is available for inspection, but with the length of the crack I don’t feel safe driving it. I’ve read reviews online that the new Camry’s windshield is a faulty. Can you please look into this?
Corrective Action:
The front windshield has a large crack from the top middle to the middle left on the passenger’s side. I didn’t notice anything hit it, just got in the car and it was there. It is available for inspection, but with the length of the crack I don’t feel safe driving it. I’ve read reviews online that the new Camry’s windshield is a faulty. Can you please look into this?
Additional Notes:
The front windshield has a large crack from the top middle to the middle left on the passenger’s side. I didn’t notice anything hit it, just got in the car and it was there. It is available for inspection, but with the length of the crack I don’t feel safe driving it. I’ve read reviews online that the new Camry’s windshield is a faulty. Can you please look into this?
Mfg Campaign: 11660395
Recall Date: May 12, 2025
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wiper stopped working while I was driving in the middle of a storm. Fortunately, I was able to pull onto a side street and not have an accident.
Corrective Action:
Windshield wiper stopped working while I was driving in the middle of a storm. Fortunately, I was able to pull onto a side street and not have an accident.
Additional Notes:
Windshield wiper stopped working while I was driving in the middle of a storm. Fortunately, I was able to pull onto a side street and not have an accident.
Mfg Campaign: 11659149
Recall Date: May 6, 2025
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Wife was driving back home on I-280 around 60-65 mph back home when suddenly the back sunroof glass section POP and she started hearing small objects dragging. As soon as she was available to pull over to check it, she realize the whole back glass of the sunroof was cracked. She tried calling Toyota Sunnyvale to report it and best they could help her with was to make a claim with the insurance and pay the deductible of $500 because they saying this was from an “external influence”. They gave us a “rental vehicle” while their inspectors engineers called for non-manufactured issue when; - how will you get hit on the sunroof while driving at 60-65 mph on the freeway? - how is it possible that a small size object could shatter a whole TEMPERED GLASS and also, outline crack all around instead of a center hit like they mentioned. - if there was an external object hitting the sunroof why isn’t any internal damage if it’s right above the sunroof motor. If it was something that big to shatter a whole tempered glass section wouldn’t it damage the motor as is right on the center of the shatter too?. Last but not least, we were “handle” a rental car while they were “inspecting” the vehicle until next coming Monday (2 days later as we took it on a Saturday) we were told to take the vehicle and bring it in the next coming Monday but with that level of shatter it would of fall apart more and would of been an issue for the inspection for them to put it on me as a bigger hit WHITCH THEY DID! And made me pay for the rental days and quote me a $4,700.oo repair labor for the damage part as they determinate it wasn’t manufacture. No one could give an explanation of how did they determinate it when I have an other Toyota that DOES! Have an external object crack on the wind shield AND ITS MINIMAL! Not the whole windshield.
Corrective Action:
Wife was driving back home on I-280 around 60-65 mph back home when suddenly the back sunroof glass section POP and she started hearing small objects dragging. As soon as she was available to pull over to check it, she realize the whole back glass of the sunroof was cracked. She tried calling Toyota Sunnyvale to report it and best they could help her with was to make a claim with the insurance and pay the deductible of $500 because they saying this was from an “external influence”. They gave us a “rental vehicle” while their inspectors engineers called for non-manufactured issue when; - how will you get hit on the sunroof while driving at 60-65 mph on the freeway? - how is it possible that a small size object could shatter a whole TEMPERED GLASS and also, outline crack all around instead of a center hit like they mentioned. - if there was an external object hitting the sunroof why isn’t any internal damage if it’s right above the sunroof motor. If it was something that big to shatter a whole tempered glass section wouldn’t it damage the motor as is right on the center of the shatter too?. Last but not least, we were “handle” a rental car while they were “inspecting” the vehicle until next coming Monday (2 days later as we took it on a Saturday) we were told to take the vehicle and bring it in the next coming Monday but with that level of shatter it would of fall apart more and would of been an issue for the inspection for them to put it on me as a bigger hit WHITCH THEY DID! And made me pay for the rental days and quote me a $4,700.oo repair labor for the damage part as they determinate it wasn’t manufacture. No one could give an explanation of how did they determinate it when I have an other Toyota that DOES! Have an external object crack on the wind shield AND ITS MINIMAL! Not the whole windshield.
Additional Notes:
Wife was driving back home on I-280 around 60-65 mph back home when suddenly the back sunroof glass section POP and she started hearing small objects dragging. As soon as she was available to pull over to check it, she realize the whole back glass of the sunroof was cracked. She tried calling Toyota Sunnyvale to report it and best they could help her with was to make a claim with the insurance and pay the deductible of $500 because they saying this was from an “external influence”. They gave us a “rental vehicle” while their inspectors engineers called for non-manufactured issue when; - how will you get hit on the sunroof while driving at 60-65 mph on the freeway? - how is it possible that a small size object could shatter a whole TEMPERED GLASS and also, outline crack all around instead of a center hit like they mentioned. - if there was an external object hitting the sunroof why isn’t any internal damage if it’s right above the sunroof motor. If it was something that big to shatter a whole tempered glass section wouldn’t it damage the motor as is right on the center of the shatter too?. Last but not least, we were “handle” a rental car while they were “inspecting” the vehicle until next coming Monday (2 days later as we took it on a Saturday) we were told to take the vehicle and bring it in the next coming Monday but with that level of shatter it would of fall apart more and would of been an issue for the inspection for them to put it on me as a bigger hit WHITCH THEY DID! And made me pay for the rental days and quote me a $4,700.oo repair labor for the damage part as they determinate it wasn’t manufacture. No one could give an explanation of how did they determinate it when I have an other Toyota that DOES! Have an external object crack on the wind shield AND ITS MINIMAL! Not the whole windshield.
Mfg Campaign: 11659134
Recall Date: May 5, 2025
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Wife was driving back home on I-280 around 60-65 mph back home when suddenly the back sunroof glass section POP and she started hearing small objects dragging. As soon as she was available to pull over to check it, she realize the whole back glass of the sunroof was cracked. She tried calling Toyota Sunnyvale to report it and best they could help her with was to make a claim with the insurance and pay the deductible of $500 because they saying this was from an “external influence”. They gave us a “rental vehicle” while their inspectors engineers called for non-manufactured issue when; - how will you get hit on the sunroof while driving at 60-65 mph on the freeway? - how is it possible that a small size object could shatter a whole TEMPERED GLASS and also, outline crack all around instead of a center hit like they mentioned. - if there was an external object hitting the sunroof why isn’t any internal damage if it’s right above the sunroof motor. If it was something that big to shatter a whole tempered glass section wouldn’t it damage the motor as is right on the center of the shatter too?. Last but not least, we were “handle” a rental car while they were “inspecting” the vehicle until next coming Monday (2 days later as we took it on a Saturday) we were told to take the vehicle and bring it in the next coming Monday but with that level of shatter it would of fall apart more and would of been an issue for the inspection for them to put it on me as a bigger hit WHITCH THEY DID! And made me pay for the rental days and quote me a $4,700.oo repair labor for the damage part as they determinate it wasn’t manufacture. No one could give an explanation of how did they determinate it when I have an other Toyota that DOES! Have an external object crack on the wind shield AND ITS MINIMAL! Not the whole windshield.
Corrective Action:
Wife was driving back home on I-280 around 60-65 mph back home when suddenly the back sunroof glass section POP and she started hearing small objects dragging. As soon as she was available to pull over to check it, she realize the whole back glass of the sunroof was cracked. She tried calling Toyota Sunnyvale to report it and best they could help her with was to make a claim with the insurance and pay the deductible of $500 because they saying this was from an “external influence”. They gave us a “rental vehicle” while their inspectors engineers called for non-manufactured issue when; - how will you get hit on the sunroof while driving at 60-65 mph on the freeway? - how is it possible that a small size object could shatter a whole TEMPERED GLASS and also, outline crack all around instead of a center hit like they mentioned. - if there was an external object hitting the sunroof why isn’t any internal damage if it’s right above the sunroof motor. If it was something that big to shatter a whole tempered glass section wouldn’t it damage the motor as is right on the center of the shatter too?. Last but not least, we were “handle” a rental car while they were “inspecting” the vehicle until next coming Monday (2 days later as we took it on a Saturday) we were told to take the vehicle and bring it in the next coming Monday but with that level of shatter it would of fall apart more and would of been an issue for the inspection for them to put it on me as a bigger hit WHITCH THEY DID! And made me pay for the rental days and quote me a $4,700.oo repair labor for the damage part as they determinate it wasn’t manufacture. No one could give an explanation of how did they determinate it when I have an other Toyota that DOES! Have an external object crack on the wind shield AND ITS MINIMAL! Not the whole windshield.
Additional Notes:
Wife was driving back home on I-280 around 60-65 mph back home when suddenly the back sunroof glass section POP and she started hearing small objects dragging. As soon as she was available to pull over to check it, she realize the whole back glass of the sunroof was cracked. She tried calling Toyota Sunnyvale to report it and best they could help her with was to make a claim with the insurance and pay the deductible of $500 because they saying this was from an “external influence”. They gave us a “rental vehicle” while their inspectors engineers called for non-manufactured issue when; - how will you get hit on the sunroof while driving at 60-65 mph on the freeway? - how is it possible that a small size object could shatter a whole TEMPERED GLASS and also, outline crack all around instead of a center hit like they mentioned. - if there was an external object hitting the sunroof why isn’t any internal damage if it’s right above the sunroof motor. If it was something that big to shatter a whole tempered glass section wouldn’t it damage the motor as is right on the center of the shatter too?. Last but not least, we were “handle” a rental car while they were “inspecting” the vehicle until next coming Monday (2 days later as we took it on a Saturday) we were told to take the vehicle and bring it in the next coming Monday but with that level of shatter it would of fall apart more and would of been an issue for the inspection for them to put it on me as a bigger hit WHITCH THEY DID! And made me pay for the rental days and quote me a $4,700.oo repair labor for the damage part as they determinate it wasn’t manufacture. No one could give an explanation of how did they determinate it when I have an other Toyota that DOES! Have an external object crack on the wind shield AND ITS MINIMAL! Not the whole windshield.
Mfg Campaign: 11659134
Recall Date: May 5, 2025
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
Urgent safety complaint for my 2025 Toyota Camry SE. I feel unsafe driving this car, especially with my child, due to extremely premature and unsafe tire wear found at only 17,309 miles. Key Facts: Mileage: 17,309. Problem: Needed immediate replacement of 4 tires due to severe premature wear. Two tires worn to steel belts, risking tire failure. Faulty wheel bearing also diagnosed. Safety: High risk of tire failure. Unsafe feeling driving car, particularly with child. Maintenance: Regular tire rotations performed. Alignment done at ~9,000 miles. This severe wear is unacceptable and unsafe. My 2 prior new Camrys had tires last 45k-60k miles. Expected these tires to last at least another 25,000 miles / 1 year. Finding steel belts at <18k miles was shocking/unexpected. Despite the danger & maintenance history, Toyota dismissed concerns, blaming only the tire maker (Bridgestone). Toyota refuses to investigate potential vehicle causes (suspension, alignment specs, wheel bearing link) for this rapid, unsafe wear. Online research shows a pattern: other newer Camry owners report similar premature tire wear, possibly linked to larger factory rims. Extreme low-mileage failure suggests a vehicle safety defect. Urge NHTSA to investigate promptly to determine if a vehicle issue is causing this unsafe tire wear on these models, putting families at risk.
Corrective Action:
Urgent safety complaint for my 2025 Toyota Camry SE. I feel unsafe driving this car, especially with my child, due to extremely premature and unsafe tire wear found at only 17,309 miles. Key Facts: Mileage: 17,309. Problem: Needed immediate replacement of 4 tires due to severe premature wear. Two tires worn to steel belts, risking tire failure. Faulty wheel bearing also diagnosed. Safety: High risk of tire failure. Unsafe feeling driving car, particularly with child. Maintenance: Regular tire rotations performed. Alignment done at ~9,000 miles. This severe wear is unacceptable and unsafe. My 2 prior new Camrys had tires last 45k-60k miles. Expected these tires to last at least another 25,000 miles / 1 year. Finding steel belts at <18k miles was shocking/unexpected. Despite the danger & maintenance history, Toyota dismissed concerns, blaming only the tire maker (Bridgestone). Toyota refuses to investigate potential vehicle causes (suspension, alignment specs, wheel bearing link) for this rapid, unsafe wear. Online research shows a pattern: other newer Camry owners report similar premature tire wear, possibly linked to larger factory rims. Extreme low-mileage failure suggests a vehicle safety defect. Urge NHTSA to investigate promptly to determine if a vehicle issue is causing this unsafe tire wear on these models, putting families at risk.
Additional Notes:
Urgent safety complaint for my 2025 Toyota Camry SE. I feel unsafe driving this car, especially with my child, due to extremely premature and unsafe tire wear found at only 17,309 miles. Key Facts: Mileage: 17,309. Problem: Needed immediate replacement of 4 tires due to severe premature wear. Two tires worn to steel belts, risking tire failure. Faulty wheel bearing also diagnosed. Safety: High risk of tire failure. Unsafe feeling driving car, particularly with child. Maintenance: Regular tire rotations performed. Alignment done at ~9,000 miles. This severe wear is unacceptable and unsafe. My 2 prior new Camrys had tires last 45k-60k miles. Expected these tires to last at least another 25,000 miles / 1 year. Finding steel belts at <18k miles was shocking/unexpected. Despite the danger & maintenance history, Toyota dismissed concerns, blaming only the tire maker (Bridgestone). Toyota refuses to investigate potential vehicle causes (suspension, alignment specs, wheel bearing link) for this rapid, unsafe wear. Online research shows a pattern: other newer Camry owners report similar premature tire wear, possibly linked to larger factory rims. Extreme low-mileage failure suggests a vehicle safety defect. Urge NHTSA to investigate promptly to determine if a vehicle issue is causing this unsafe tire wear on these models, putting families at risk.
Mfg Campaign: 11656691
Recall Date: Apr 25, 2025
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