Complaints & Recalls
Consumer Complaints
11 ComplaintsToyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).
Corrective Action:
While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).
Additional Notes:
While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).
Mfg Campaign: 11672311
Recall Date: Jul 9, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).
Corrective Action:
While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).
Additional Notes:
While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).
Mfg Campaign: 11672311
Recall Date: Jul 9, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).
Corrective Action:
While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).
Additional Notes:
While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).
Mfg Campaign: 11672311
Recall Date: Jul 9, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
As I was driving down a suburban road at about 30mph the brakes suddenly came on by themselves for few seconds as I approached a parked car on my right side. As I started to pass this car my vehicle continued moving forewarned and I did not come to a complete stop. There were no cars in front or behind me except for the one car parked to my right. There were two electric beeps when the car braked.
Corrective Action:
As I was driving down a suburban road at about 30mph the brakes suddenly came on by themselves for few seconds as I approached a parked car on my right side. As I started to pass this car my vehicle continued moving forewarned and I did not come to a complete stop. There were no cars in front or behind me except for the one car parked to my right. There were two electric beeps when the car braked.
Additional Notes:
As I was driving down a suburban road at about 30mph the brakes suddenly came on by themselves for few seconds as I approached a parked car on my right side. As I started to pass this car my vehicle continued moving forewarned and I did not come to a complete stop. There were no cars in front or behind me except for the one car parked to my right. There were two electric beeps when the car braked.
Mfg Campaign: 11654872
Recall Date: Apr 15, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
As I was driving down a suburban road at about 30mph the brakes suddenly came on by themselves for few seconds as I approached a parked car on my right side. As I started to pass this car my vehicle continued moving forewarned and I did not come to a complete stop. There were no cars in front or behind me except for the one car parked to my right. There were two electric beeps when the car braked.
Corrective Action:
As I was driving down a suburban road at about 30mph the brakes suddenly came on by themselves for few seconds as I approached a parked car on my right side. As I started to pass this car my vehicle continued moving forewarned and I did not come to a complete stop. There were no cars in front or behind me except for the one car parked to my right. There were two electric beeps when the car braked.
Additional Notes:
As I was driving down a suburban road at about 30mph the brakes suddenly came on by themselves for few seconds as I approached a parked car on my right side. As I started to pass this car my vehicle continued moving forewarned and I did not come to a complete stop. There were no cars in front or behind me except for the one car parked to my right. There were two electric beeps when the car braked.
Mfg Campaign: 11654872
Recall Date: Apr 15, 2025
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Driver headlight is lower than passenger headlight creating a big dark side on driver side. Dealership say it can’t be corrected
Corrective Action:
Driver headlight is lower than passenger headlight creating a big dark side on driver side. Dealership say it can’t be corrected
Additional Notes:
Driver headlight is lower than passenger headlight creating a big dark side on driver side. Dealership say it can’t be corrected
Mfg Campaign: 11652315
Recall Date: Apr 2, 2025
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Two issues: 1. Low-beam headlights shine way too low on the road and unsafely prevent adequate vision of potential road hazards or oncoming cars, and my model "Limited" only has "automatic headlight leveling" without any way to manually set level to raise up the beam to a safe level. 2. Low-beam headlights cast on the road a distracting dark outline of an attachment or harness plug attached to the LED bulb.
Corrective Action:
Two issues: 1. Low-beam headlights shine way too low on the road and unsafely prevent adequate vision of potential road hazards or oncoming cars, and my model "Limited" only has "automatic headlight leveling" without any way to manually set level to raise up the beam to a safe level. 2. Low-beam headlights cast on the road a distracting dark outline of an attachment or harness plug attached to the LED bulb.
Additional Notes:
Two issues: 1. Low-beam headlights shine way too low on the road and unsafely prevent adequate vision of potential road hazards or oncoming cars, and my model "Limited" only has "automatic headlight leveling" without any way to manually set level to raise up the beam to a safe level. 2. Low-beam headlights cast on the road a distracting dark outline of an attachment or harness plug attached to the LED bulb.
Mfg Campaign: 11639720
Recall Date: Jan 30, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The car was leased on 12/18/2024. On 01/24/2025, after starting the vehicle, the check engine light came on with the description: "a malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected." I am attempting to get an appointment now to get the car in for service but being a month old - this shouldn't be happening.
Corrective Action:
The car was leased on 12/18/2024. On 01/24/2025, after starting the vehicle, the check engine light came on with the description: "a malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected." I am attempting to get an appointment now to get the car in for service but being a month old - this shouldn't be happening.
Additional Notes:
The car was leased on 12/18/2024. On 01/24/2025, after starting the vehicle, the check engine light came on with the description: "a malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected." I am attempting to get an appointment now to get the car in for service but being a month old - this shouldn't be happening.
Mfg Campaign: 11638192
Recall Date: Jan 24, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car was leased on 12/18/2024. On 01/24/2025, after starting the vehicle, the check engine light came on with the description: "a malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected." I am attempting to get an appointment now to get the car in for service but being a month old - this shouldn't be happening.
Corrective Action:
The car was leased on 12/18/2024. On 01/24/2025, after starting the vehicle, the check engine light came on with the description: "a malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected." I am attempting to get an appointment now to get the car in for service but being a month old - this shouldn't be happening.
Additional Notes:
The car was leased on 12/18/2024. On 01/24/2025, after starting the vehicle, the check engine light came on with the description: "a malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected." I am attempting to get an appointment now to get the car in for service but being a month old - this shouldn't be happening.
Mfg Campaign: 11638192
Recall Date: Jan 24, 2025
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
I had buckled my seat belt and was grabbing my work phone, Iphone 13, to check it before leaving. I accidentally dropped it and it landed on the red part of my seat belt buckle. My seat belt automatically unbuckled. I was able to replicate this several more times. There is something going on with the engine where if you accelerate there is a coolant type smell then if you take your foot off the gas it sounds like the rpms are staying high. I've seen no warning lights for the car.
Corrective Action:
I had buckled my seat belt and was grabbing my work phone, Iphone 13, to check it before leaving. I accidentally dropped it and it landed on the red part of my seat belt buckle. My seat belt automatically unbuckled. I was able to replicate this several more times. There is something going on with the engine where if you accelerate there is a coolant type smell then if you take your foot off the gas it sounds like the rpms are staying high. I've seen no warning lights for the car.
Additional Notes:
I had buckled my seat belt and was grabbing my work phone, Iphone 13, to check it before leaving. I accidentally dropped it and it landed on the red part of my seat belt buckle. My seat belt automatically unbuckled. I was able to replicate this several more times. There is something going on with the engine where if you accelerate there is a coolant type smell then if you take your foot off the gas it sounds like the rpms are staying high. I've seen no warning lights for the car.
Mfg Campaign: 11627146
Recall Date: Nov 24, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I had buckled my seat belt and was grabbing my work phone, Iphone 13, to check it before leaving. I accidentally dropped it and it landed on the red part of my seat belt buckle. My seat belt automatically unbuckled. I was able to replicate this several more times. There is something going on with the engine where if you accelerate there is a coolant type smell then if you take your foot off the gas it sounds like the rpms are staying high. I've seen no warning lights for the car.
Corrective Action:
I had buckled my seat belt and was grabbing my work phone, Iphone 13, to check it before leaving. I accidentally dropped it and it landed on the red part of my seat belt buckle. My seat belt automatically unbuckled. I was able to replicate this several more times. There is something going on with the engine where if you accelerate there is a coolant type smell then if you take your foot off the gas it sounds like the rpms are staying high. I've seen no warning lights for the car.
Additional Notes:
I had buckled my seat belt and was grabbing my work phone, Iphone 13, to check it before leaving. I accidentally dropped it and it landed on the red part of my seat belt buckle. My seat belt automatically unbuckled. I was able to replicate this several more times. There is something going on with the engine where if you accelerate there is a coolant type smell then if you take your foot off the gas it sounds like the rpms are staying high. I've seen no warning lights for the car.
Mfg Campaign: 11627146
Recall Date: Nov 24, 2024
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