Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R3
Recall Date: Aug 23, 2017
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R2
Recall Date: May 2, 2017
Consumer Complaints
7 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Toyota Highlander Hybrid. The contact stated while driving 35 mph, the brake power low, stop at a safe place warning message was displayed. The contact stated that shortly after several warning lights were illuminated, the brake pedal was depressed and was firm. The contact took the vehicle to the local dealer, and the vehicle was diagnosed with needing the vacuum pump and brake booster needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2017 Toyota Highlander Hybrid. The contact stated while driving 35 mph, the brake power low, stop at a safe place warning message was displayed. The contact stated that shortly after several warning lights were illuminated, the brake pedal was depressed and was firm. The contact took the vehicle to the local dealer, and the vehicle was diagnosed with needing the vacuum pump and brake booster needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2017 Toyota Highlander Hybrid. The contact stated while driving 35 mph, the brake power low, stop at a safe place warning message was displayed. The contact stated that shortly after several warning lights were illuminated, the brake pedal was depressed and was firm. The contact took the vehicle to the local dealer, and the vehicle was diagnosed with needing the vacuum pump and brake booster needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11422739
Recall Date: Jun 29, 2021
Toyota Motor Corporation
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
Corrective Action:
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
Additional Notes:
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
Mfg Campaign: 11015603
Recall Date: Aug 15, 2017
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
Corrective Action:
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
Additional Notes:
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
Mfg Campaign: 11015603
Recall Date: Aug 15, 2017
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
Corrective Action:
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
Additional Notes:
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
Mfg Campaign: 11015603
Recall Date: Aug 15, 2017
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON STEERING WORK DOES NOT WORK, BLIND SPOT WARNING DOES NOT WORK ALL THE TIME, HYBRID ENGINE DOES NOT ALWAYS START, REAR AUTO LIFT GATE DOES NOT ALWAYS OPEN.
Corrective Action:
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON STEERING WORK DOES NOT WORK, BLIND SPOT WARNING DOES NOT WORK ALL THE TIME, HYBRID ENGINE DOES NOT ALWAYS START, REAR AUTO LIFT GATE DOES NOT ALWAYS OPEN.
Additional Notes:
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON STEERING WORK DOES NOT WORK, BLIND SPOT WARNING DOES NOT WORK ALL THE TIME, HYBRID ENGINE DOES NOT ALWAYS START, REAR AUTO LIFT GATE DOES NOT ALWAYS OPEN.
Mfg Campaign: 10971485
Recall Date: Apr 9, 2017
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON STEERING WORK DOES NOT WORK, BLIND SPOT WARNING DOES NOT WORK ALL THE TIME, HYBRID ENGINE DOES NOT ALWAYS START, REAR AUTO LIFT GATE DOES NOT ALWAYS OPEN.
Corrective Action:
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON STEERING WORK DOES NOT WORK, BLIND SPOT WARNING DOES NOT WORK ALL THE TIME, HYBRID ENGINE DOES NOT ALWAYS START, REAR AUTO LIFT GATE DOES NOT ALWAYS OPEN.
Additional Notes:
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON STEERING WORK DOES NOT WORK, BLIND SPOT WARNING DOES NOT WORK ALL THE TIME, HYBRID ENGINE DOES NOT ALWAYS START, REAR AUTO LIFT GATE DOES NOT ALWAYS OPEN.
Mfg Campaign: 10971485
Recall Date: Apr 9, 2017
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON STEERING WORK DOES NOT WORK, BLIND SPOT WARNING DOES NOT WORK ALL THE TIME, HYBRID ENGINE DOES NOT ALWAYS START, REAR AUTO LIFT GATE DOES NOT ALWAYS OPEN.
Corrective Action:
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON STEERING WORK DOES NOT WORK, BLIND SPOT WARNING DOES NOT WORK ALL THE TIME, HYBRID ENGINE DOES NOT ALWAYS START, REAR AUTO LIFT GATE DOES NOT ALWAYS OPEN.
Additional Notes:
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON STEERING WORK DOES NOT WORK, BLIND SPOT WARNING DOES NOT WORK ALL THE TIME, HYBRID ENGINE DOES NOT ALWAYS START, REAR AUTO LIFT GATE DOES NOT ALWAYS OPEN.
Mfg Campaign: 10971485
Recall Date: Apr 9, 2017
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