Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB12 / 23TA12
Recall Date: Oct 26, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22TA03, 22LA01
Recall Date: Apr 13, 2022
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB14 / 20TA14
Recall Date: Oct 14, 2020
Consumer Complaints
9 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
After driving on an interstate and having my foot on the brake - the car jumps forward and accelerates. It has done this for a couple years, and it continues to happen more frequently. Sometimes it just jumps forward when you are driving through town and go to slow down. This seems like a safety issue.
Corrective Action:
After driving on an interstate and having my foot on the brake - the car jumps forward and accelerates. It has done this for a couple years, and it continues to happen more frequently. Sometimes it just jumps forward when you are driving through town and go to slow down. This seems like a safety issue.
Additional Notes:
After driving on an interstate and having my foot on the brake - the car jumps forward and accelerates. It has done this for a couple years, and it continues to happen more frequently. Sometimes it just jumps forward when you are driving through town and go to slow down. This seems like a safety issue.
Mfg Campaign: 11668825
Recall Date: Jun 24, 2025
Toyota Motor Corporation
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that while driving on the highway at 75 MPH, the front passenger’s and driver’s side top shield assembly and the engine cover under components became detached from the vehicle. There was no warning light illuminated. The contact was unable to recover the parts. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the was no reason for the parts to have detached from the vehicle unless there was a crash. The contact emphasized that the parts had detached while driving. The components were replaced, and the vehicle was repaired; however, the contact believed that the repair was not appropriate because there were zip ties left underneath the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Corrective Action:
The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that while driving on the highway at 75 MPH, the front passenger’s and driver’s side top shield assembly and the engine cover under components became detached from the vehicle. There was no warning light illuminated. The contact was unable to recover the parts. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the was no reason for the parts to have detached from the vehicle unless there was a crash. The contact emphasized that the parts had detached while driving. The components were replaced, and the vehicle was repaired; however, the contact believed that the repair was not appropriate because there were zip ties left underneath the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Additional Notes:
The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that while driving on the highway at 75 MPH, the front passenger’s and driver’s side top shield assembly and the engine cover under components became detached from the vehicle. There was no warning light illuminated. The contact was unable to recover the parts. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the was no reason for the parts to have detached from the vehicle unless there was a crash. The contact emphasized that the parts had detached while driving. The components were replaced, and the vehicle was repaired; however, the contact believed that the repair was not appropriate because there were zip ties left underneath the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Mfg Campaign: 11657262
Recall Date: Apr 28, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11650788
Recall Date: Mar 26, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11649785
Recall Date: Mar 21, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Mfg Campaign: 11637256
Recall Date: Jan 21, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11637310
Recall Date: Jan 21, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2020 Toyota Highlander. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard and the vehicle would fail to stop. There was no warning light illuminated. The vehicle was taken to a dealer where the mechanic repaired the brake calibrations and brake alignment. Despite the repair, the contact stated that the failure returned. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2020 Toyota Highlander. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard and the vehicle would fail to stop. There was no warning light illuminated. The vehicle was taken to a dealer where the mechanic repaired the brake calibrations and brake alignment. Despite the repair, the contact stated that the failure returned. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2020 Toyota Highlander. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard and the vehicle would fail to stop. There was no warning light illuminated. The vehicle was taken to a dealer where the mechanic repaired the brake calibrations and brake alignment. Despite the repair, the contact stated that the failure returned. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000.
Mfg Campaign: 11556081
Recall Date: Nov 20, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that the climate control system failed to defrost the windows during rainy or cold weather conditions. As a result, the contact was unable to defrost the windows, making it difficult to see the roadway. The contact was concerned for his safety while operating the vehicle. An undisclosed dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.
Corrective Action:
The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that the climate control system failed to defrost the windows during rainy or cold weather conditions. As a result, the contact was unable to defrost the windows, making it difficult to see the roadway. The contact was concerned for his safety while operating the vehicle. An undisclosed dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.
Additional Notes:
The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that the climate control system failed to defrost the windows during rainy or cold weather conditions. As a result, the contact was unable to defrost the windows, making it difficult to see the roadway. The contact was concerned for his safety while operating the vehicle. An undisclosed dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.
Mfg Campaign: 11552220
Recall Date: Oct 27, 2023
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2020 TOYOTA HIGHLANDER HYBRID EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: EAGLE, TIRE SIZE: 235/55/R20, DOT NUMBER: M68AJM1R0720. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TREAD ON THE PASSENGER'S SIDE REAR SEPARATED, CAUSING THE TIRE TO EXPLODE. THE CONTACT PULLED OVER AND REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO VANCOUVER TOYOTA (10455 NE 53RD ST, VANCOUVER, WA 98662, (360)944-3001) WHERE THE TIRE WAS REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 TOYOTA HIGHLANDER HYBRID EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: EAGLE, TIRE SIZE: 235/55/R20, DOT NUMBER: M68AJM1R0720. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TREAD ON THE PASSENGER'S SIDE REAR SEPARATED, CAUSING THE TIRE TO EXPLODE. THE CONTACT PULLED OVER AND REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO VANCOUVER TOYOTA (10455 NE 53RD ST, VANCOUVER, WA 98662, (360)944-3001) WHERE THE TIRE WAS REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 TOYOTA HIGHLANDER HYBRID EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: EAGLE, TIRE SIZE: 235/55/R20, DOT NUMBER: M68AJM1R0720. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TREAD ON THE PASSENGER'S SIDE REAR SEPARATED, CAUSING THE TIRE TO EXPLODE. THE CONTACT PULLED OVER AND REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO VANCOUVER TOYOTA (10455 NE 53RD ST, VANCOUVER, WA 98662, (360)944-3001) WHERE THE TIRE WAS REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Mfg Campaign: 11415346
Recall Date: May 5, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury