Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Fujian Wanda Automobile Glass Industry C
Safety Issue:
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 27, 2018
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G03
Recall Date: Oct 24, 2016
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET-16C
Recall Date: Jun 9, 2016
Consumer Complaints
129 ComplaintsToyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On multiple (3-5), but not all, occasions at the same location my pre collision warning and automatic breaking appear to have been triggered as I approached an expansion plate at the edge of a bridge. The pre collision warning sounded, then the brakes were automatically applied. After a few seconds the braking stopped and my car proceeded normally. If a car had been following closely I may have been struck in the rear.
Corrective Action:
On multiple (3-5), but not all, occasions at the same location my pre collision warning and automatic breaking appear to have been triggered as I approached an expansion plate at the edge of a bridge. The pre collision warning sounded, then the brakes were automatically applied. After a few seconds the braking stopped and my car proceeded normally. If a car had been following closely I may have been struck in the rear.
Additional Notes:
On multiple (3-5), but not all, occasions at the same location my pre collision warning and automatic breaking appear to have been triggered as I approached an expansion plate at the edge of a bridge. The pre collision warning sounded, then the brakes were automatically applied. After a few seconds the braking stopped and my car proceeded normally. If a car had been following closely I may have been struck in the rear.
Mfg Campaign: 11660748
Recall Date: May 13, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On multiple (3-5), but not all, occasions at the same location my pre collision warning and automatic breaking appear to have been triggered as I approached an expansion plate at the edge of a bridge. The pre collision warning sounded, then the brakes were automatically applied. After a few seconds the braking stopped and my car proceeded normally. If a car had been following closely I may have been struck in the rear.
Corrective Action:
On multiple (3-5), but not all, occasions at the same location my pre collision warning and automatic breaking appear to have been triggered as I approached an expansion plate at the edge of a bridge. The pre collision warning sounded, then the brakes were automatically applied. After a few seconds the braking stopped and my car proceeded normally. If a car had been following closely I may have been struck in the rear.
Additional Notes:
On multiple (3-5), but not all, occasions at the same location my pre collision warning and automatic breaking appear to have been triggered as I approached an expansion plate at the edge of a bridge. The pre collision warning sounded, then the brakes were automatically applied. After a few seconds the braking stopped and my car proceeded normally. If a car had been following closely I may have been struck in the rear.
Mfg Campaign: 11660748
Recall Date: May 13, 2025
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2016 Toyota Highlander equipped with Cooper Tires, Tire Line: Evolution H/T, Tire Size: 245/55/R19, DOT Number: UPPIILE. The contact stated that while his wife was driving approximately 55-65 MPH, the rear driver's side tire unexpectedly had a blowout. The contact's wife pulled over to the side of the road. The contact arrived on the scene and replaced the rear driver's side tire with the spare tire. The vehicle was taken to a tire retailer, where it was determined that the tire blowout was caused by a road hazard. The tire was not replaced. The tire manufacturer was made aware of the failure. The tire failure mileage was 30,000. The vehicle failure mileage was 61,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2016 Toyota Highlander equipped with Cooper Tires, Tire Line: Evolution H/T, Tire Size: 245/55/R19, DOT Number: UPPIILE. The contact stated that while his wife was driving approximately 55-65 MPH, the rear driver's side tire unexpectedly had a blowout. The contact's wife pulled over to the side of the road. The contact arrived on the scene and replaced the rear driver's side tire with the spare tire. The vehicle was taken to a tire retailer, where it was determined that the tire blowout was caused by a road hazard. The tire was not replaced. The tire manufacturer was made aware of the failure. The tire failure mileage was 30,000. The vehicle failure mileage was 61,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2016 Toyota Highlander equipped with Cooper Tires, Tire Line: Evolution H/T, Tire Size: 245/55/R19, DOT Number: UPPIILE. The contact stated that while his wife was driving approximately 55-65 MPH, the rear driver's side tire unexpectedly had a blowout. The contact's wife pulled over to the side of the road. The contact arrived on the scene and replaced the rear driver's side tire with the spare tire. The vehicle was taken to a tire retailer, where it was determined that the tire blowout was caused by a road hazard. The tire was not replaced. The tire manufacturer was made aware of the failure. The tire failure mileage was 30,000. The vehicle failure mileage was 61,000. The VIN was unavailable.
Mfg Campaign: 11635719
Recall Date: Jan 13, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The water pump on my 2016 Toyota Highlander XLE disintegrated while I was driving in heavy traffic. The pulley came loose from the water pump shaft. I have the water pump. Our safety was at risk because this happen in heavy traffic and it could have effected my control of the vehicle if it had came off completely. The pulley was wedge between the wheel well and fame. I sent a claim to Toyota and it was rejected due to the vehicle be out of warranty. I'm saying this is a manufacturing defect. No warning before it happen.
Corrective Action:
The water pump on my 2016 Toyota Highlander XLE disintegrated while I was driving in heavy traffic. The pulley came loose from the water pump shaft. I have the water pump. Our safety was at risk because this happen in heavy traffic and it could have effected my control of the vehicle if it had came off completely. The pulley was wedge between the wheel well and fame. I sent a claim to Toyota and it was rejected due to the vehicle be out of warranty. I'm saying this is a manufacturing defect. No warning before it happen.
Additional Notes:
The water pump on my 2016 Toyota Highlander XLE disintegrated while I was driving in heavy traffic. The pulley came loose from the water pump shaft. I have the water pump. Our safety was at risk because this happen in heavy traffic and it could have effected my control of the vehicle if it had came off completely. The pulley was wedge between the wheel well and fame. I sent a claim to Toyota and it was rejected due to the vehicle be out of warranty. I'm saying this is a manufacturing defect. No warning before it happen.
Mfg Campaign: 11631008
Recall Date: Dec 16, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2016 Toyota Highlander. The contact stated that while driving at an undisclosed low speeds on a decline, the brake pedal depressed all the way to the floorboard. As a result, the vehicle rolled downhill into a busy intersection and was struck by another vehicle on the passenger side door. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed at total lose by the contacts insurance provider. A police report was filed with no injuries reported. The manufacturer was notified of the failure; a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 62,000.
Corrective Action:
The contact owned a 2016 Toyota Highlander. The contact stated that while driving at an undisclosed low speeds on a decline, the brake pedal depressed all the way to the floorboard. As a result, the vehicle rolled downhill into a busy intersection and was struck by another vehicle on the passenger side door. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed at total lose by the contacts insurance provider. A police report was filed with no injuries reported. The manufacturer was notified of the failure; a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 62,000.
Additional Notes:
The contact owned a 2016 Toyota Highlander. The contact stated that while driving at an undisclosed low speeds on a decline, the brake pedal depressed all the way to the floorboard. As a result, the vehicle rolled downhill into a busy intersection and was struck by another vehicle on the passenger side door. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed at total lose by the contacts insurance provider. A police report was filed with no injuries reported. The manufacturer was notified of the failure; a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 62,000.
Mfg Campaign: 11628348
Recall Date: Dec 2, 2024
Toyota Motor Corporation
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk power switch failed to function as intended. The contact stated that the trunk power switch was enabled to unlock, however the trunk door did not unlock. The contact stated that the trunk power switch failed to unlatch the trunk door and the trunk door was stuck. The vehicle was taken to an independent mechanic where it was diagnosed with battery failure due to a lack of voltage. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred intermittently. The manufacturer was made aware of the failure. The contact stated that a Representative provided remedy options over the phone. The contact stated that the failure reoccurred intermittently. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2016 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk power switch failed to function as intended. The contact stated that the trunk power switch was enabled to unlock, however the trunk door did not unlock. The contact stated that the trunk power switch failed to unlatch the trunk door and the trunk door was stuck. The vehicle was taken to an independent mechanic where it was diagnosed with battery failure due to a lack of voltage. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred intermittently. The manufacturer was made aware of the failure. The contact stated that a Representative provided remedy options over the phone. The contact stated that the failure reoccurred intermittently. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2016 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk power switch failed to function as intended. The contact stated that the trunk power switch was enabled to unlock, however the trunk door did not unlock. The contact stated that the trunk power switch failed to unlatch the trunk door and the trunk door was stuck. The vehicle was taken to an independent mechanic where it was diagnosed with battery failure due to a lack of voltage. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred intermittently. The manufacturer was made aware of the failure. The contact stated that a Representative provided remedy options over the phone. The contact stated that the failure reoccurred intermittently. The failure mileage was approximately 48,000.
Mfg Campaign: 11626493
Recall Date: Nov 20, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk power switch failed to function as intended. The contact stated that the trunk power switch was enabled to unlock, however the trunk door did not unlock. The contact stated that the trunk power switch failed to unlatch the trunk door and the trunk door was stuck. The vehicle was taken to an independent mechanic where it was diagnosed with battery failure due to a lack of voltage. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred intermittently. The manufacturer was made aware of the failure. The contact stated that a Representative provided remedy options over the phone. The contact stated that the failure reoccurred intermittently. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2016 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk power switch failed to function as intended. The contact stated that the trunk power switch was enabled to unlock, however the trunk door did not unlock. The contact stated that the trunk power switch failed to unlatch the trunk door and the trunk door was stuck. The vehicle was taken to an independent mechanic where it was diagnosed with battery failure due to a lack of voltage. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred intermittently. The manufacturer was made aware of the failure. The contact stated that a Representative provided remedy options over the phone. The contact stated that the failure reoccurred intermittently. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2016 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk power switch failed to function as intended. The contact stated that the trunk power switch was enabled to unlock, however the trunk door did not unlock. The contact stated that the trunk power switch failed to unlatch the trunk door and the trunk door was stuck. The vehicle was taken to an independent mechanic where it was diagnosed with battery failure due to a lack of voltage. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred intermittently. The manufacturer was made aware of the failure. The contact stated that a Representative provided remedy options over the phone. The contact stated that the failure reoccurred intermittently. The failure mileage was approximately 48,000.
Mfg Campaign: 11626493
Recall Date: Nov 20, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver side rear passenger door can not be opened,either by remote or manually. This poses a threat to the safety of passengers in the rear seat area in the event of a crash. First responders would need to take other measures to tend to any injured passengers.
Corrective Action:
The driver side rear passenger door can not be opened,either by remote or manually. This poses a threat to the safety of passengers in the rear seat area in the event of a crash. First responders would need to take other measures to tend to any injured passengers.
Additional Notes:
The driver side rear passenger door can not be opened,either by remote or manually. This poses a threat to the safety of passengers in the rear seat area in the event of a crash. First responders would need to take other measures to tend to any injured passengers.
Mfg Campaign: 11610623
Recall Date: Aug 24, 2024
Toyota Motor Corporation
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Toyota Highlander. The contact stated that while driving approximately 20 MPH, the front right passenger's side view mirror suddenly fractured. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000,
Corrective Action:
The contact owns a 2016 Toyota Highlander. The contact stated that while driving approximately 20 MPH, the front right passenger's side view mirror suddenly fractured. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000,
Additional Notes:
The contact owns a 2016 Toyota Highlander. The contact stated that while driving approximately 20 MPH, the front right passenger's side view mirror suddenly fractured. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000,
Mfg Campaign: 11564696
Recall Date: Jan 10, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 toyota highlander le model v-6 cylinder. The FUEL PUMP runs after engine has been turned off for several hours, even up to as many as 8 hours. This situation can be heard in a closed in garage, in the completely quiet of night time, and at multiple times during the same time period. It happens intermittently with various levels of gas in the tank. The length of time FUEL PUMP can run can be as little as 10 minutes to over 60 minutes.
Corrective Action:
2016 toyota highlander le model v-6 cylinder. The FUEL PUMP runs after engine has been turned off for several hours, even up to as many as 8 hours. This situation can be heard in a closed in garage, in the completely quiet of night time, and at multiple times during the same time period. It happens intermittently with various levels of gas in the tank. The length of time FUEL PUMP can run can be as little as 10 minutes to over 60 minutes.
Additional Notes:
2016 toyota highlander le model v-6 cylinder. The FUEL PUMP runs after engine has been turned off for several hours, even up to as many as 8 hours. This situation can be heard in a closed in garage, in the completely quiet of night time, and at multiple times during the same time period. It happens intermittently with various levels of gas in the tank. The length of time FUEL PUMP can run can be as little as 10 minutes to over 60 minutes.
Mfg Campaign: 11561849
Recall Date: Dec 26, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
2016 toyota highlander le model v-6 cylinder. The FUEL PUMP runs after engine has been turned off for several hours, even up to as many as 8 hours. This situation can be heard in a closed in garage, in the completely quiet of night time, and at multiple times during the same time period. It happens intermittently with various levels of gas in the tank. The length of time FUEL PUMP can run can be as little as 10 minutes to over 60 minutes.
Corrective Action:
2016 toyota highlander le model v-6 cylinder. The FUEL PUMP runs after engine has been turned off for several hours, even up to as many as 8 hours. This situation can be heard in a closed in garage, in the completely quiet of night time, and at multiple times during the same time period. It happens intermittently with various levels of gas in the tank. The length of time FUEL PUMP can run can be as little as 10 minutes to over 60 minutes.
Additional Notes:
2016 toyota highlander le model v-6 cylinder. The FUEL PUMP runs after engine has been turned off for several hours, even up to as many as 8 hours. This situation can be heard in a closed in garage, in the completely quiet of night time, and at multiple times during the same time period. It happens intermittently with various levels of gas in the tank. The length of time FUEL PUMP can run can be as little as 10 minutes to over 60 minutes.
Mfg Campaign: 11561849
Recall Date: Dec 26, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The side view mirrors are positioned in a way that completely blocks visibility on the sides of the car, especially when making a left-hand turn. After owing the vehicle for several weeks, I collided with another car when making a left-hand turn. I couldn't see the car when turning until it was too late. I've been driving for 30+ years and have never had an accident before. I had another close call several weeks ago, and my husband almost didn't see a pedestrian because of the visibility issue. I looked up the problem online and see that many other have had this same problem. Please look into it. I called Toyota but they don't have a recall and said they couldn't help. I plan to change out my side view mirrors but wanted to bring this to your attention so that no one gets hurt by this issue. Thank you.
Corrective Action:
The side view mirrors are positioned in a way that completely blocks visibility on the sides of the car, especially when making a left-hand turn. After owing the vehicle for several weeks, I collided with another car when making a left-hand turn. I couldn't see the car when turning until it was too late. I've been driving for 30+ years and have never had an accident before. I had another close call several weeks ago, and my husband almost didn't see a pedestrian because of the visibility issue. I looked up the problem online and see that many other have had this same problem. Please look into it. I called Toyota but they don't have a recall and said they couldn't help. I plan to change out my side view mirrors but wanted to bring this to your attention so that no one gets hurt by this issue. Thank you.
Additional Notes:
The side view mirrors are positioned in a way that completely blocks visibility on the sides of the car, especially when making a left-hand turn. After owing the vehicle for several weeks, I collided with another car when making a left-hand turn. I couldn't see the car when turning until it was too late. I've been driving for 30+ years and have never had an accident before. I had another close call several weeks ago, and my husband almost didn't see a pedestrian because of the visibility issue. I looked up the problem online and see that many other have had this same problem. Please look into it. I called Toyota but they don't have a recall and said they couldn't help. I plan to change out my side view mirrors but wanted to bring this to your attention so that no one gets hurt by this issue. Thank you.
Mfg Campaign: 11553725
Recall Date: Nov 6, 2023
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
Had cv boot and control arm work at 30k miles caught it in time in 2021 and dealer fixed it. 2 years later same issue if i had bot taken it to dealer and just did oil changes myself cv boot and control arm would break during operation. Seems like they have serious issues with cv boots and control arms at low miles. I only have 50k miles to have a second replacement.
Corrective Action:
Had cv boot and control arm work at 30k miles caught it in time in 2021 and dealer fixed it. 2 years later same issue if i had bot taken it to dealer and just did oil changes myself cv boot and control arm would break during operation. Seems like they have serious issues with cv boots and control arms at low miles. I only have 50k miles to have a second replacement.
Additional Notes:
Had cv boot and control arm work at 30k miles caught it in time in 2021 and dealer fixed it. 2 years later same issue if i had bot taken it to dealer and just did oil changes myself cv boot and control arm would break during operation. Seems like they have serious issues with cv boots and control arms at low miles. I only have 50k miles to have a second replacement.
Mfg Campaign: 11552727
Recall Date: Oct 30, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone. She went to brake and the brakes did not engage, she slammed on the brakes 4 times and the car did not even slow down and she rear-ended the car in front of her. The air bags did not engage and she was injured. The brakes do not always work, I have gone through stop signs and red lights but the dealership says there is no problem.
Corrective Action:
I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone. She went to brake and the brakes did not engage, she slammed on the brakes 4 times and the car did not even slow down and she rear-ended the car in front of her. The air bags did not engage and she was injured. The brakes do not always work, I have gone through stop signs and red lights but the dealership says there is no problem.
Additional Notes:
I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone. She went to brake and the brakes did not engage, she slammed on the brakes 4 times and the car did not even slow down and she rear-ended the car in front of her. The air bags did not engage and she was injured. The brakes do not always work, I have gone through stop signs and red lights but the dealership says there is no problem.
Mfg Campaign: 11540443
Recall Date: Aug 23, 2023
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone. She went to brake and the brakes did not engage, she slammed on the brakes 4 times and the car did not even slow down and she rear-ended the car in front of her. The air bags did not engage and she was injured. The brakes do not always work, I have gone through stop signs and red lights but the dealership says there is no problem.
Corrective Action:
I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone. She went to brake and the brakes did not engage, she slammed on the brakes 4 times and the car did not even slow down and she rear-ended the car in front of her. The air bags did not engage and she was injured. The brakes do not always work, I have gone through stop signs and red lights but the dealership says there is no problem.
Additional Notes:
I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone. She went to brake and the brakes did not engage, she slammed on the brakes 4 times and the car did not even slow down and she rear-ended the car in front of her. The air bags did not engage and she was injured. The brakes do not always work, I have gone through stop signs and red lights but the dealership says there is no problem.
Mfg Campaign: 11540443
Recall Date: Aug 23, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone. She went to brake and the brakes did not engage, she slammed on the brakes 4 times and the car did not even slow down and she rear-ended the car in front of her. The air bags did not engage and she was injured. The brakes do not always work, I have gone through stop signs and red lights but the dealership says there is no problem.
Corrective Action:
I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone. She went to brake and the brakes did not engage, she slammed on the brakes 4 times and the car did not even slow down and she rear-ended the car in front of her. The air bags did not engage and she was injured. The brakes do not always work, I have gone through stop signs and red lights but the dealership says there is no problem.
Additional Notes:
I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone. She went to brake and the brakes did not engage, she slammed on the brakes 4 times and the car did not even slow down and she rear-ended the car in front of her. The air bags did not engage and she was injured. The brakes do not always work, I have gone through stop signs and red lights but the dealership says there is no problem.
Mfg Campaign: 11540443
Recall Date: Aug 23, 2023
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years.
Corrective Action:
brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years.
Additional Notes:
brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years.
Mfg Campaign: 11526729
Recall Date: Jun 13, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years.
Corrective Action:
brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years.
Additional Notes:
brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years.
Mfg Campaign: 11526729
Recall Date: Jun 13, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years.
Corrective Action:
brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years.
Additional Notes:
brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years.
Mfg Campaign: 11526729
Recall Date: Jun 13, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Description of Problem (electrical issue affecting multiple systems): Engine shuts off while driving. All instrument/electronic displays shut off or flicker while driving. Steering wheel locks and vibrates. Liftgate does not open. Vehicle cannot be unlocked with fob. Vehicle does not start. May start after several attempts. Safety: My family's safety was put at risk when car stalled and almost hit by other vehicles while driving on streets and highway. Risk has continued because Toyota has not identified and fixed the problem. Dealer: The problem has been reproduced by dealer. Dealer blamed and replaced battery, but problem continued. Vehicle only inspected by dealer and nobody else. Warning Lamps/Message: No Service lights or warning messaged on.
Corrective Action:
Description of Problem (electrical issue affecting multiple systems): Engine shuts off while driving. All instrument/electronic displays shut off or flicker while driving. Steering wheel locks and vibrates. Liftgate does not open. Vehicle cannot be unlocked with fob. Vehicle does not start. May start after several attempts. Safety: My family's safety was put at risk when car stalled and almost hit by other vehicles while driving on streets and highway. Risk has continued because Toyota has not identified and fixed the problem. Dealer: The problem has been reproduced by dealer. Dealer blamed and replaced battery, but problem continued. Vehicle only inspected by dealer and nobody else. Warning Lamps/Message: No Service lights or warning messaged on.
Additional Notes:
Description of Problem (electrical issue affecting multiple systems): Engine shuts off while driving. All instrument/electronic displays shut off or flicker while driving. Steering wheel locks and vibrates. Liftgate does not open. Vehicle cannot be unlocked with fob. Vehicle does not start. May start after several attempts. Safety: My family's safety was put at risk when car stalled and almost hit by other vehicles while driving on streets and highway. Risk has continued because Toyota has not identified and fixed the problem. Dealer: The problem has been reproduced by dealer. Dealer blamed and replaced battery, but problem continued. Vehicle only inspected by dealer and nobody else. Warning Lamps/Message: No Service lights or warning messaged on.
Mfg Campaign: 11512162
Recall Date: Mar 16, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury