Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2019 Toyota Land Cruiser and Lexus LX 570 vehicles. Over time, the seat belt tension sensor wire harness may break and deactivate the front passenger air bag, knee air bag, and passenger seat-mounted side airbag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: See attached report.
Recall Date: Dec 13, 2018
Consumer Complaints
5 ComplaintsToyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
2018 Toyota Landcruiser. Potential vehicle crash, injury, damage, loss of value, reduced lifespan & reliabilty. Issue #1 - 2-3 times a month I experience shift shock. The transmission hesitates shifting up between 1->2 gear or down 2->1 gear at less than 15 mph. Depending how far you push the accelerator to force it to shift into gear, the car can shift into gear after hesitating so hard it feels like the vehicle was hit from behind. Dealer checked for codes and nothing was recorded despite being an anomalous event and Toyota having a HISTORY OF SHIFT SHOCK. 2016-2017 Landcruiser and issued a TSB [XXX] Contacted Toyota to report the issue and was told they have not received any reports for my year or later, which is likely untrue. If the ECU/TCU was coded to log shift shock I think they’d have a lot of reports. FYI Toyota is having similar issues with the 2025 Lexus GX550. Issue #2 - shift hesitation of 1-2 seconds before shift shock may result in a crash or injury. Normally experience shift shock slowing down close to a stop in left turn lane to cross oncoming traffic. The pause results in a delay of acceleration that may result in a crash causing injury and damage to property. Transmission hesitation/shift shock can also occur slowing down for a red light changing to green where you almost come to a stop then need to accelerate suddenly. The hesitation may result in the vehicle being rear ended due to loss of speed/control. Issue #3 - shift shock could also result in a crash or loss of control dealing with slippery conditions caused by rain, snow, ice. I live in Colorado and experience all 3. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2018 Toyota Landcruiser. Potential vehicle crash, injury, damage, loss of value, reduced lifespan & reliabilty. Issue #1 - 2-3 times a month I experience shift shock. The transmission hesitates shifting up between 1->2 gear or down 2->1 gear at less than 15 mph. Depending how far you push the accelerator to force it to shift into gear, the car can shift into gear after hesitating so hard it feels like the vehicle was hit from behind. Dealer checked for codes and nothing was recorded despite being an anomalous event and Toyota having a HISTORY OF SHIFT SHOCK. 2016-2017 Landcruiser and issued a TSB [XXX] Contacted Toyota to report the issue and was told they have not received any reports for my year or later, which is likely untrue. If the ECU/TCU was coded to log shift shock I think they’d have a lot of reports. FYI Toyota is having similar issues with the 2025 Lexus GX550. Issue #2 - shift hesitation of 1-2 seconds before shift shock may result in a crash or injury. Normally experience shift shock slowing down close to a stop in left turn lane to cross oncoming traffic. The pause results in a delay of acceleration that may result in a crash causing injury and damage to property. Transmission hesitation/shift shock can also occur slowing down for a red light changing to green where you almost come to a stop then need to accelerate suddenly. The hesitation may result in the vehicle being rear ended due to loss of speed/control. Issue #3 - shift shock could also result in a crash or loss of control dealing with slippery conditions caused by rain, snow, ice. I live in Colorado and experience all 3. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2018 Toyota Landcruiser. Potential vehicle crash, injury, damage, loss of value, reduced lifespan & reliabilty. Issue #1 - 2-3 times a month I experience shift shock. The transmission hesitates shifting up between 1->2 gear or down 2->1 gear at less than 15 mph. Depending how far you push the accelerator to force it to shift into gear, the car can shift into gear after hesitating so hard it feels like the vehicle was hit from behind. Dealer checked for codes and nothing was recorded despite being an anomalous event and Toyota having a HISTORY OF SHIFT SHOCK. 2016-2017 Landcruiser and issued a TSB [XXX] Contacted Toyota to report the issue and was told they have not received any reports for my year or later, which is likely untrue. If the ECU/TCU was coded to log shift shock I think they’d have a lot of reports. FYI Toyota is having similar issues with the 2025 Lexus GX550. Issue #2 - shift hesitation of 1-2 seconds before shift shock may result in a crash or injury. Normally experience shift shock slowing down close to a stop in left turn lane to cross oncoming traffic. The pause results in a delay of acceleration that may result in a crash causing injury and damage to property. Transmission hesitation/shift shock can also occur slowing down for a red light changing to green where you almost come to a stop then need to accelerate suddenly. The hesitation may result in the vehicle being rear ended due to loss of speed/control. Issue #3 - shift shock could also result in a crash or loss of control dealing with slippery conditions caused by rain, snow, ice. I live in Colorado and experience all 3. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11663153
Recall Date: May 27, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving on trail ridge road in Estes park. Fuel boiled and gas flowed out of the vehicle around the gas cap. It presents a real fire and environmental risk in addition to causing property damage to the vehicle by potentially damaging the paint with the boiling fuel. The government has not done anything to address this design flaw with Toyota despite it being known for decades. This has been present with the 80, 100, 200 series vehicles plus the Toyota Tundra, Lexus GX and Lexus LX. There are a frightening number complaints about this. Just google Landcruiser, Tundra, Lexus GX, Lexus LX and fuel boil. Post #54 on this thread gives a good explanation as to the problem and cause (design flaw). https://forum.ih8mud.com/threads/gas-fuel-vapors-fumes-visible-from-gas-door.1255549/page-4
Corrective Action:
Driving on trail ridge road in Estes park. Fuel boiled and gas flowed out of the vehicle around the gas cap. It presents a real fire and environmental risk in addition to causing property damage to the vehicle by potentially damaging the paint with the boiling fuel. The government has not done anything to address this design flaw with Toyota despite it being known for decades. This has been present with the 80, 100, 200 series vehicles plus the Toyota Tundra, Lexus GX and Lexus LX. There are a frightening number complaints about this. Just google Landcruiser, Tundra, Lexus GX, Lexus LX and fuel boil. Post #54 on this thread gives a good explanation as to the problem and cause (design flaw). https://forum.ih8mud.com/threads/gas-fuel-vapors-fumes-visible-from-gas-door.1255549/page-4
Additional Notes:
Driving on trail ridge road in Estes park. Fuel boiled and gas flowed out of the vehicle around the gas cap. It presents a real fire and environmental risk in addition to causing property damage to the vehicle by potentially damaging the paint with the boiling fuel. The government has not done anything to address this design flaw with Toyota despite it being known for decades. This has been present with the 80, 100, 200 series vehicles plus the Toyota Tundra, Lexus GX and Lexus LX. There are a frightening number complaints about this. Just google Landcruiser, Tundra, Lexus GX, Lexus LX and fuel boil. Post #54 on this thread gives a good explanation as to the problem and cause (design flaw). https://forum.ih8mud.com/threads/gas-fuel-vapors-fumes-visible-from-gas-door.1255549/page-4
Mfg Campaign: 11463798
Recall Date: May 8, 2022
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
THE VEHICLE WAS IN A FRONT COLLISION OVER 50MPH AND THE AIRBAGS DID NOT DEPLOY.
Corrective Action:
THE VEHICLE WAS IN A FRONT COLLISION OVER 50MPH AND THE AIRBAGS DID NOT DEPLOY.
Additional Notes:
THE VEHICLE WAS IN A FRONT COLLISION OVER 50MPH AND THE AIRBAGS DID NOT DEPLOY.
Mfg Campaign: 11267000
Recall Date: Oct 8, 2019
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA LAND CRUISER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS). CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, 770-383-1434) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIMEFRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE AS DESIGNED AND THE VISIBILITY RANGE WAS LIMITED TO THIRTY FEET. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBERS: 1904090864 AND 190421-000096. THE CONTACT WAS ADVISED THAT THE CASES WOULD BE CLOSED SINCE TOYOTA DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA LAND CRUISER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS). CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, 770-383-1434) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIMEFRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE AS DESIGNED AND THE VISIBILITY RANGE WAS LIMITED TO THIRTY FEET. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBERS: 1904090864 AND 190421-000096. THE CONTACT WAS ADVISED THAT THE CASES WOULD BE CLOSED SINCE TOYOTA DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA LAND CRUISER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS). CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, 770-383-1434) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIMEFRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE AS DESIGNED AND THE VISIBILITY RANGE WAS LIMITED TO THIRTY FEET. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBERS: 1904090864 AND 190421-000096. THE CONTACT WAS ADVISED THAT THE CASES WOULD BE CLOSED SINCE TOYOTA DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11242609
Recall Date: Aug 8, 2019
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA LAND CRUISER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS). CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, 770-383-1434) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIMEFRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE AS DESIGNED AND THE VISIBILITY RANGE WAS LIMITED TO THIRTY FEET. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBERS: 1904090864 AND 190421-000096. THE CONTACT WAS ADVISED THAT THE CASES WOULD BE CLOSED SINCE TOYOTA DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA LAND CRUISER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS). CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, 770-383-1434) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIMEFRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE AS DESIGNED AND THE VISIBILITY RANGE WAS LIMITED TO THIRTY FEET. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBERS: 1904090864 AND 190421-000096. THE CONTACT WAS ADVISED THAT THE CASES WOULD BE CLOSED SINCE TOYOTA DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA LAND CRUISER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS). CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, 770-383-1434) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIMEFRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE AS DESIGNED AND THE VISIBILITY RANGE WAS LIMITED TO THIRTY FEET. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBERS: 1904090864 AND 190421-000096. THE CONTACT WAS ADVISED THAT THE CASES WOULD BE CLOSED SINCE TOYOTA DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11242609
Recall Date: Aug 8, 2019
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