Complaints & Recalls
Consumer Complaints
14 ComplaintsToyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2025 Land Cruiser bought 7 months ago constant rattling and tapping noise near passenger rear near pillar B and C. Brought to the dealer for corrective action to identify, address and to resolve the problem due to annoying ticking, rattling and tapping noise while travelling on a rough road. According to a service adviser their mechanics from dealer dismantled panels and head liners to pinpoint noise and find out that, the noises is located near pillar C and pillar B. As recommendation by the service adviser the Land Cruiser needed to be bring to a car body shop to reweld parts from both pilar B and C that was creating the rattling noise. I believe the 2025 Land Cruiser have a manufacturer welding defects that creating the rattling and tapping noise which is needed to be thoroughly investigated. Pillars a, b, c, and d on cars which have welding defects can compromise the safety of the vehicles and its occupants. 1. It weakens the structure and reduce crashworthiness. 2.Failure of welded components will reduce strength and load bearing. 3.Risk of cabin collapse. 4.It impact on safety features this areas is where airbags and safety belts been supported. 5. Welded defects will increase risk of accidents and injury.
Corrective Action:
2025 Land Cruiser bought 7 months ago constant rattling and tapping noise near passenger rear near pillar B and C. Brought to the dealer for corrective action to identify, address and to resolve the problem due to annoying ticking, rattling and tapping noise while travelling on a rough road. According to a service adviser their mechanics from dealer dismantled panels and head liners to pinpoint noise and find out that, the noises is located near pillar C and pillar B. As recommendation by the service adviser the Land Cruiser needed to be bring to a car body shop to reweld parts from both pilar B and C that was creating the rattling noise. I believe the 2025 Land Cruiser have a manufacturer welding defects that creating the rattling and tapping noise which is needed to be thoroughly investigated. Pillars a, b, c, and d on cars which have welding defects can compromise the safety of the vehicles and its occupants. 1. It weakens the structure and reduce crashworthiness. 2.Failure of welded components will reduce strength and load bearing. 3.Risk of cabin collapse. 4.It impact on safety features this areas is where airbags and safety belts been supported. 5. Welded defects will increase risk of accidents and injury.
Additional Notes:
2025 Land Cruiser bought 7 months ago constant rattling and tapping noise near passenger rear near pillar B and C. Brought to the dealer for corrective action to identify, address and to resolve the problem due to annoying ticking, rattling and tapping noise while travelling on a rough road. According to a service adviser their mechanics from dealer dismantled panels and head liners to pinpoint noise and find out that, the noises is located near pillar C and pillar B. As recommendation by the service adviser the Land Cruiser needed to be bring to a car body shop to reweld parts from both pilar B and C that was creating the rattling noise. I believe the 2025 Land Cruiser have a manufacturer welding defects that creating the rattling and tapping noise which is needed to be thoroughly investigated. Pillars a, b, c, and d on cars which have welding defects can compromise the safety of the vehicles and its occupants. 1. It weakens the structure and reduce crashworthiness. 2.Failure of welded components will reduce strength and load bearing. 3.Risk of cabin collapse. 4.It impact on safety features this areas is where airbags and safety belts been supported. 5. Welded defects will increase risk of accidents and injury.
Mfg Campaign: 11676378
Recall Date: Jul 26, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
2025 Land Cruiser bought 7 months ago constant rattling and tapping noise near passenger rear near pillar B and C. Brought to the dealer for corrective action to identify, address and to resolve the problem due to annoying ticking, rattling and tapping noise while travelling on a rough road. According to a service adviser their mechanics from dealer dismantled panels and head liners to pinpoint noise and find out that, the noises is located near pillar C and pillar B. As recommendation by the service adviser the Land Cruiser needed to be bring to a car body shop to reweld parts from both pilar B and C that was creating the rattling noise. I believe the 2025 Land Cruiser have a manufacturer welding defects that creating the rattling and tapping noise which is needed to be thoroughly investigated. Pillars a, b, c, and d on cars which have welding defects can compromise the safety of the vehicles and its occupants. 1. It weakens the structure and reduce crashworthiness. 2.Failure of welded components will reduce strength and load bearing. 3.Risk of cabin collapse. 4.It impact on safety features this areas is where airbags and safety belts been supported. 5. Welded defects will increase risk of accidents and injury.
Corrective Action:
2025 Land Cruiser bought 7 months ago constant rattling and tapping noise near passenger rear near pillar B and C. Brought to the dealer for corrective action to identify, address and to resolve the problem due to annoying ticking, rattling and tapping noise while travelling on a rough road. According to a service adviser their mechanics from dealer dismantled panels and head liners to pinpoint noise and find out that, the noises is located near pillar C and pillar B. As recommendation by the service adviser the Land Cruiser needed to be bring to a car body shop to reweld parts from both pilar B and C that was creating the rattling noise. I believe the 2025 Land Cruiser have a manufacturer welding defects that creating the rattling and tapping noise which is needed to be thoroughly investigated. Pillars a, b, c, and d on cars which have welding defects can compromise the safety of the vehicles and its occupants. 1. It weakens the structure and reduce crashworthiness. 2.Failure of welded components will reduce strength and load bearing. 3.Risk of cabin collapse. 4.It impact on safety features this areas is where airbags and safety belts been supported. 5. Welded defects will increase risk of accidents and injury.
Additional Notes:
2025 Land Cruiser bought 7 months ago constant rattling and tapping noise near passenger rear near pillar B and C. Brought to the dealer for corrective action to identify, address and to resolve the problem due to annoying ticking, rattling and tapping noise while travelling on a rough road. According to a service adviser their mechanics from dealer dismantled panels and head liners to pinpoint noise and find out that, the noises is located near pillar C and pillar B. As recommendation by the service adviser the Land Cruiser needed to be bring to a car body shop to reweld parts from both pilar B and C that was creating the rattling noise. I believe the 2025 Land Cruiser have a manufacturer welding defects that creating the rattling and tapping noise which is needed to be thoroughly investigated. Pillars a, b, c, and d on cars which have welding defects can compromise the safety of the vehicles and its occupants. 1. It weakens the structure and reduce crashworthiness. 2.Failure of welded components will reduce strength and load bearing. 3.Risk of cabin collapse. 4.It impact on safety features this areas is where airbags and safety belts been supported. 5. Welded defects will increase risk of accidents and injury.
Mfg Campaign: 11676378
Recall Date: Jul 26, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Since new, the brakes squeak loudly when backing up.
Corrective Action:
Since new, the brakes squeak loudly when backing up.
Additional Notes:
Since new, the brakes squeak loudly when backing up.
Mfg Campaign: 11674493
Recall Date: Jul 18, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
From 3,000 miles to now 8,300 miles, it started occasionally when you put it in reverse a loud squeal, like the brakes are going bad, now it’s literally every time you put it in reverse. Dealership said “most all of new Toyota suv and full size truck are doing it, and there’s nothing they can do
Corrective Action:
From 3,000 miles to now 8,300 miles, it started occasionally when you put it in reverse a loud squeal, like the brakes are going bad, now it’s literally every time you put it in reverse. Dealership said “most all of new Toyota suv and full size truck are doing it, and there’s nothing they can do
Additional Notes:
From 3,000 miles to now 8,300 miles, it started occasionally when you put it in reverse a loud squeal, like the brakes are going bad, now it’s literally every time you put it in reverse. Dealership said “most all of new Toyota suv and full size truck are doing it, and there’s nothing they can do
Mfg Campaign: 11673172
Recall Date: Jul 13, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicles brakes squeal when reversing on startup after vehicle has been allowed to sit. Braking at 10mph or slower is not smooth and has an abrupt sudden loss when transitioning from the energy regeneration to the hydraulic brakes.
Corrective Action:
Vehicles brakes squeal when reversing on startup after vehicle has been allowed to sit. Braking at 10mph or slower is not smooth and has an abrupt sudden loss when transitioning from the energy regeneration to the hydraulic brakes.
Additional Notes:
Vehicles brakes squeal when reversing on startup after vehicle has been allowed to sit. Braking at 10mph or slower is not smooth and has an abrupt sudden loss when transitioning from the energy regeneration to the hydraulic brakes.
Mfg Campaign: 11664740
Recall Date: Jun 4, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes when in reverse squeal the loudest I have ever heard in a car (even those that I have had over 150K miles. The car, with only 4272 miles on it, is now doing this pretty much each time I go in reverse. Today, 5/30/2025 the dealership was able to reproduce the problem. However, they say that Toyota has not made a remedy available. This is disturbing considering it is the brakes and the noise is loud. To me, squealing brakes indicate brakes that could fail - that is a safety concern.
Corrective Action:
The brakes when in reverse squeal the loudest I have ever heard in a car (even those that I have had over 150K miles. The car, with only 4272 miles on it, is now doing this pretty much each time I go in reverse. Today, 5/30/2025 the dealership was able to reproduce the problem. However, they say that Toyota has not made a remedy available. This is disturbing considering it is the brakes and the noise is loud. To me, squealing brakes indicate brakes that could fail - that is a safety concern.
Additional Notes:
The brakes when in reverse squeal the loudest I have ever heard in a car (even those that I have had over 150K miles. The car, with only 4272 miles on it, is now doing this pretty much each time I go in reverse. Today, 5/30/2025 the dealership was able to reproduce the problem. However, they say that Toyota has not made a remedy available. This is disturbing considering it is the brakes and the noise is loud. To me, squealing brakes indicate brakes that could fail - that is a safety concern.
Mfg Campaign: 11664043
Recall Date: May 30, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2025 Toyota Land Cruiser. The contact stated that while in reverse(R) and depressing the brake pedal, the vehicle made an abnormal loud sound. The vehicle was taken to the dealer, who was unable to diagnose the vehicle. The manufacturer was informed of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 21,000.
Corrective Action:
The contact owns a 2025 Toyota Land Cruiser. The contact stated that while in reverse(R) and depressing the brake pedal, the vehicle made an abnormal loud sound. The vehicle was taken to the dealer, who was unable to diagnose the vehicle. The manufacturer was informed of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 21,000.
Additional Notes:
The contact owns a 2025 Toyota Land Cruiser. The contact stated that while in reverse(R) and depressing the brake pedal, the vehicle made an abnormal loud sound. The vehicle was taken to the dealer, who was unable to diagnose the vehicle. The manufacturer was informed of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 21,000.
Mfg Campaign: 11654030
Recall Date: Apr 11, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
My new Land Cruiser only has 2,000 miles, but the brakes squeal in reverse. It sounds like metal on metal—pretty loud and annoying. Not what I expected from a brand-new vehicle.
Corrective Action:
My new Land Cruiser only has 2,000 miles, but the brakes squeal in reverse. It sounds like metal on metal—pretty loud and annoying. Not what I expected from a brand-new vehicle.
Additional Notes:
My new Land Cruiser only has 2,000 miles, but the brakes squeal in reverse. It sounds like metal on metal—pretty loud and annoying. Not what I expected from a brand-new vehicle.
Mfg Campaign: 11653013
Recall Date: Apr 6, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On this vehicle, whenever 4 Low is selected, or in 4 High (normal driving mode) any off-road driving mode is chosen, a warning appears on the digital instrument cluster stating "VSC Turned OFF Pre-Collision Brake System Unavailable". While this warning is up, no other instrument cluster functions can be accessed. Hitting the button to dismiss this warning will only make it go away for five seconds, then it will repeat and once again draw the driver's attention off the road and to the instrument cluster. It serves as a constant distraction and impediment in the most difficult driving conditions. The only way to make it not reappear every 5 seconds is to stop, go into the safety items menus, and disable pre-collision braking which then unnecessarily reduces the safety of the vehicle once it is back in a normal driving mode. This waring which repeats every five seconds must be a software bug, other similar warnings do not return once dismissed.
Corrective Action:
On this vehicle, whenever 4 Low is selected, or in 4 High (normal driving mode) any off-road driving mode is chosen, a warning appears on the digital instrument cluster stating "VSC Turned OFF Pre-Collision Brake System Unavailable". While this warning is up, no other instrument cluster functions can be accessed. Hitting the button to dismiss this warning will only make it go away for five seconds, then it will repeat and once again draw the driver's attention off the road and to the instrument cluster. It serves as a constant distraction and impediment in the most difficult driving conditions. The only way to make it not reappear every 5 seconds is to stop, go into the safety items menus, and disable pre-collision braking which then unnecessarily reduces the safety of the vehicle once it is back in a normal driving mode. This waring which repeats every five seconds must be a software bug, other similar warnings do not return once dismissed.
Additional Notes:
On this vehicle, whenever 4 Low is selected, or in 4 High (normal driving mode) any off-road driving mode is chosen, a warning appears on the digital instrument cluster stating "VSC Turned OFF Pre-Collision Brake System Unavailable". While this warning is up, no other instrument cluster functions can be accessed. Hitting the button to dismiss this warning will only make it go away for five seconds, then it will repeat and once again draw the driver's attention off the road and to the instrument cluster. It serves as a constant distraction and impediment in the most difficult driving conditions. The only way to make it not reappear every 5 seconds is to stop, go into the safety items menus, and disable pre-collision braking which then unnecessarily reduces the safety of the vehicle once it is back in a normal driving mode. This waring which repeats every five seconds must be a software bug, other similar warnings do not return once dismissed.
Mfg Campaign: 11651870
Recall Date: Mar 31, 2025
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
On this vehicle, whenever 4 Low is selected, or in 4 High (normal driving mode) any off-road driving mode is chosen, a warning appears on the digital instrument cluster stating "VSC Turned OFF Pre-Collision Brake System Unavailable". While this warning is up, no other instrument cluster functions can be accessed. Hitting the button to dismiss this warning will only make it go away for five seconds, then it will repeat and once again draw the driver's attention off the road and to the instrument cluster. It serves as a constant distraction and impediment in the most difficult driving conditions. The only way to make it not reappear every 5 seconds is to stop, go into the safety items menus, and disable pre-collision braking which then unnecessarily reduces the safety of the vehicle once it is back in a normal driving mode. This waring which repeats every five seconds must be a software bug, other similar warnings do not return once dismissed.
Corrective Action:
On this vehicle, whenever 4 Low is selected, or in 4 High (normal driving mode) any off-road driving mode is chosen, a warning appears on the digital instrument cluster stating "VSC Turned OFF Pre-Collision Brake System Unavailable". While this warning is up, no other instrument cluster functions can be accessed. Hitting the button to dismiss this warning will only make it go away for five seconds, then it will repeat and once again draw the driver's attention off the road and to the instrument cluster. It serves as a constant distraction and impediment in the most difficult driving conditions. The only way to make it not reappear every 5 seconds is to stop, go into the safety items menus, and disable pre-collision braking which then unnecessarily reduces the safety of the vehicle once it is back in a normal driving mode. This waring which repeats every five seconds must be a software bug, other similar warnings do not return once dismissed.
Additional Notes:
On this vehicle, whenever 4 Low is selected, or in 4 High (normal driving mode) any off-road driving mode is chosen, a warning appears on the digital instrument cluster stating "VSC Turned OFF Pre-Collision Brake System Unavailable". While this warning is up, no other instrument cluster functions can be accessed. Hitting the button to dismiss this warning will only make it go away for five seconds, then it will repeat and once again draw the driver's attention off the road and to the instrument cluster. It serves as a constant distraction and impediment in the most difficult driving conditions. The only way to make it not reappear every 5 seconds is to stop, go into the safety items menus, and disable pre-collision braking which then unnecessarily reduces the safety of the vehicle once it is back in a normal driving mode. This waring which repeats every five seconds must be a software bug, other similar warnings do not return once dismissed.
Mfg Campaign: 11651870
Recall Date: Mar 31, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes are squealing when in reverse. After the vehicle has not been driven for a day or even parked for more than an hour. Placing the vehicle in reverse, when backing out of the carport and turning the steering wheel to the left, there is a bad brake squeal. Had the same issue on my 2024 Toyota Tundra. That was fixed under T-SB-0043-24. The 2022-2024 Lexus GX550 has the same issue and has had a Service Bulletin issued L-SB-0036-24. The GX550 and Toyota Landcruiser use the same brakes. Dealership will do nothing till a SB is issued.
Corrective Action:
Brakes are squealing when in reverse. After the vehicle has not been driven for a day or even parked for more than an hour. Placing the vehicle in reverse, when backing out of the carport and turning the steering wheel to the left, there is a bad brake squeal. Had the same issue on my 2024 Toyota Tundra. That was fixed under T-SB-0043-24. The 2022-2024 Lexus GX550 has the same issue and has had a Service Bulletin issued L-SB-0036-24. The GX550 and Toyota Landcruiser use the same brakes. Dealership will do nothing till a SB is issued.
Additional Notes:
Brakes are squealing when in reverse. After the vehicle has not been driven for a day or even parked for more than an hour. Placing the vehicle in reverse, when backing out of the carport and turning the steering wheel to the left, there is a bad brake squeal. Had the same issue on my 2024 Toyota Tundra. That was fixed under T-SB-0043-24. The 2022-2024 Lexus GX550 has the same issue and has had a Service Bulletin issued L-SB-0036-24. The GX550 and Toyota Landcruiser use the same brakes. Dealership will do nothing till a SB is issued.
Mfg Campaign: 11651386
Recall Date: Mar 28, 2025
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The Land Cruiser suddenly became sluggish and stopped itself with no input to the accelerator or brakes upon pulling into a parking spot. A center differential lock indicator with a flashing red lock was on the dashboard. Driver attempts of stopping and restarting vehicle and pushing the center differential lock control button did nothing. Vehicle was towed to the selling dealer and the problem was reproducible and issue was not resolved. After diagnostic review with Toyota Corporate technician assistance, a diagnosis of “faulty transfer case actuator” was concluded after one week in the service department.
Corrective Action:
The Land Cruiser suddenly became sluggish and stopped itself with no input to the accelerator or brakes upon pulling into a parking spot. A center differential lock indicator with a flashing red lock was on the dashboard. Driver attempts of stopping and restarting vehicle and pushing the center differential lock control button did nothing. Vehicle was towed to the selling dealer and the problem was reproducible and issue was not resolved. After diagnostic review with Toyota Corporate technician assistance, a diagnosis of “faulty transfer case actuator” was concluded after one week in the service department.
Additional Notes:
The Land Cruiser suddenly became sluggish and stopped itself with no input to the accelerator or brakes upon pulling into a parking spot. A center differential lock indicator with a flashing red lock was on the dashboard. Driver attempts of stopping and restarting vehicle and pushing the center differential lock control button did nothing. Vehicle was towed to the selling dealer and the problem was reproducible and issue was not resolved. After diagnostic review with Toyota Corporate technician assistance, a diagnosis of “faulty transfer case actuator” was concluded after one week in the service department.
Mfg Campaign: 11644253
Recall Date: Feb 22, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes are squealing when in reverse. This was a known issue with 2022-2024 Toyota Tundra's. The service bulletin was number T-SB-0043-24 to change out front rotors and brake pads and mounting hardware. After that no more squeal. It was coming from the front end when backing up. The same issue is occurring on the 2024-2025 Toyota Land Cruiser's. I have attached 2 videos showing the squeal. After the vehicle has not been driven for a day or two, on a cold start and placing the vehicle in reverse, when backing out of the driveway and turning the steering wheel to the left, there is a bad brake squeal. The vehicle was purchased new with 13 miles on it and currently has 325 miles on it and the problem started when vehicle was purchased. I have the incidents on video and can provide if needed for proof.
Corrective Action:
Brakes are squealing when in reverse. This was a known issue with 2022-2024 Toyota Tundra's. The service bulletin was number T-SB-0043-24 to change out front rotors and brake pads and mounting hardware. After that no more squeal. It was coming from the front end when backing up. The same issue is occurring on the 2024-2025 Toyota Land Cruiser's. I have attached 2 videos showing the squeal. After the vehicle has not been driven for a day or two, on a cold start and placing the vehicle in reverse, when backing out of the driveway and turning the steering wheel to the left, there is a bad brake squeal. The vehicle was purchased new with 13 miles on it and currently has 325 miles on it and the problem started when vehicle was purchased. I have the incidents on video and can provide if needed for proof.
Additional Notes:
Brakes are squealing when in reverse. This was a known issue with 2022-2024 Toyota Tundra's. The service bulletin was number T-SB-0043-24 to change out front rotors and brake pads and mounting hardware. After that no more squeal. It was coming from the front end when backing up. The same issue is occurring on the 2024-2025 Toyota Land Cruiser's. I have attached 2 videos showing the squeal. After the vehicle has not been driven for a day or two, on a cold start and placing the vehicle in reverse, when backing out of the driveway and turning the steering wheel to the left, there is a bad brake squeal. The vehicle was purchased new with 13 miles on it and currently has 325 miles on it and the problem started when vehicle was purchased. I have the incidents on video and can provide if needed for proof.
Mfg Campaign: 11640283
Recall Date: Feb 3, 2025
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The sunroof exploded while driving. The sound was as loud as a gunshot. Felt the vibration. The road was an on-ramp to the freeway. If the headliner door had been open, I would have been covered in glass and possibly injured due to glass fragments. Outside temperature has been in the low 20's at night and mid 40's during daylight hours.
Corrective Action:
The sunroof exploded while driving. The sound was as loud as a gunshot. Felt the vibration. The road was an on-ramp to the freeway. If the headliner door had been open, I would have been covered in glass and possibly injured due to glass fragments. Outside temperature has been in the low 20's at night and mid 40's during daylight hours.
Additional Notes:
The sunroof exploded while driving. The sound was as loud as a gunshot. Felt the vibration. The road was an on-ramp to the freeway. If the headliner door had been open, I would have been covered in glass and possibly injured due to glass fragments. Outside temperature has been in the low 20's at night and mid 40's during daylight hours.
Mfg Campaign: 11639726
Recall Date: Jan 30, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury