Complaints & Recalls
Consumer Complaints
2 ComplaintsToyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HYDROGEN VEHICLE NOT RELIABLE IN Orange County, CA. ALSO THE VEHICLE MILAGE IS EXTREMELY POOR, HAVING TO FILL UP ABOUT EVERY 2-3 DAYS. LESS THAN 150 MILES PER TANK EASILY. VEHICLE CONSISTENTLY HAS TO BE TOWED WHEN STATIONS ARE DOWN. HYDROGEN STATIONS WERE DOWN MOST OF APRIL, TOYOTA BRAND ENGAGEMENT OFFERED A LOANER VEHICLE AND THERE WERE NO VEHICLES AVAIL. VEHICLE SOLD WITHOUT RELIABLE STATIONS, INFRASTRUCTURE STILL IN PROGRESS- VEHICLE SHOULD NOT BE SOLD WITHOUT FUEL. VEHICLE HAS TO BE TOWED AT LEAST ONCE A MONTH WHEN BEING USED CONSISTENTLY FOR WORK/DAILY COMMUTING. VEHICLE UNSAFE SINCE THE FUEL IS DOWN FOR DAYS, LEAVING DRIVER W/O TRANSPORTATION OFTEN IN UNSAFE CONDITIONS. ELDERLY/DISABLED, UNABLE TO LIFT AND NAVIGATE THE FUEL PUMP THAT OFTEN FREEZES ON THE NOZZEL. WILL SOMETIMES BE AT STATION FOR OVER AN HOUR DUE TO MALFUNCTIONS- AUTO FRUAD/ELDERLY ABUSE FINANCIAL PRACTICES. INCREASED CAPRUL TUNNEL AND PAIN DUE TO MALFUNCTION OF FUEL PUMP.
Corrective Action:
HYDROGEN VEHICLE NOT RELIABLE IN Orange County, CA. ALSO THE VEHICLE MILAGE IS EXTREMELY POOR, HAVING TO FILL UP ABOUT EVERY 2-3 DAYS. LESS THAN 150 MILES PER TANK EASILY. VEHICLE CONSISTENTLY HAS TO BE TOWED WHEN STATIONS ARE DOWN. HYDROGEN STATIONS WERE DOWN MOST OF APRIL, TOYOTA BRAND ENGAGEMENT OFFERED A LOANER VEHICLE AND THERE WERE NO VEHICLES AVAIL. VEHICLE SOLD WITHOUT RELIABLE STATIONS, INFRASTRUCTURE STILL IN PROGRESS- VEHICLE SHOULD NOT BE SOLD WITHOUT FUEL. VEHICLE HAS TO BE TOWED AT LEAST ONCE A MONTH WHEN BEING USED CONSISTENTLY FOR WORK/DAILY COMMUTING. VEHICLE UNSAFE SINCE THE FUEL IS DOWN FOR DAYS, LEAVING DRIVER W/O TRANSPORTATION OFTEN IN UNSAFE CONDITIONS. ELDERLY/DISABLED, UNABLE TO LIFT AND NAVIGATE THE FUEL PUMP THAT OFTEN FREEZES ON THE NOZZEL. WILL SOMETIMES BE AT STATION FOR OVER AN HOUR DUE TO MALFUNCTIONS- AUTO FRUAD/ELDERLY ABUSE FINANCIAL PRACTICES. INCREASED CAPRUL TUNNEL AND PAIN DUE TO MALFUNCTION OF FUEL PUMP.
Additional Notes:
HYDROGEN VEHICLE NOT RELIABLE IN Orange County, CA. ALSO THE VEHICLE MILAGE IS EXTREMELY POOR, HAVING TO FILL UP ABOUT EVERY 2-3 DAYS. LESS THAN 150 MILES PER TANK EASILY. VEHICLE CONSISTENTLY HAS TO BE TOWED WHEN STATIONS ARE DOWN. HYDROGEN STATIONS WERE DOWN MOST OF APRIL, TOYOTA BRAND ENGAGEMENT OFFERED A LOANER VEHICLE AND THERE WERE NO VEHICLES AVAIL. VEHICLE SOLD WITHOUT RELIABLE STATIONS, INFRASTRUCTURE STILL IN PROGRESS- VEHICLE SHOULD NOT BE SOLD WITHOUT FUEL. VEHICLE HAS TO BE TOWED AT LEAST ONCE A MONTH WHEN BEING USED CONSISTENTLY FOR WORK/DAILY COMMUTING. VEHICLE UNSAFE SINCE THE FUEL IS DOWN FOR DAYS, LEAVING DRIVER W/O TRANSPORTATION OFTEN IN UNSAFE CONDITIONS. ELDERLY/DISABLED, UNABLE TO LIFT AND NAVIGATE THE FUEL PUMP THAT OFTEN FREEZES ON THE NOZZEL. WILL SOMETIMES BE AT STATION FOR OVER AN HOUR DUE TO MALFUNCTIONS- AUTO FRUAD/ELDERLY ABUSE FINANCIAL PRACTICES. INCREASED CAPRUL TUNNEL AND PAIN DUE TO MALFUNCTION OF FUEL PUMP.
Mfg Campaign: 11420522
Recall Date: Jun 11, 2021
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CAR LOSS ACCELERATION TWICE DURING DRIVING. ACCELERATION ISSUE WAS REPORTED TO TOYOTA IN OCT 2018 ACCELERATION ISSUE WAS REPORTED TO TOYOTA IN MAR 2019 I HAVE EMAIL DOCUMENTATION THAT THE CAR WAS TAKEN TO LONGO TOYOTA TO REVIEW, TOYOTA MOTOR NORTH AMERICA (TMNA) WAS ASKED FOR FURTHER DATA, RETOOK THE VEHICLE TO LONGO TOYOTA WITH DATA. TMNA HAS NOT RESPONDED WITH A CLEAR PLAN TO ADDRESS PROBLEM. THIS IS A LIABILITY THAT IS NOT ONLY FOR ME AND MY WIFE BUT ALSO OTHER DRIVERS OUT THERE ON THE ROAD.
Corrective Action:
CAR LOSS ACCELERATION TWICE DURING DRIVING. ACCELERATION ISSUE WAS REPORTED TO TOYOTA IN OCT 2018 ACCELERATION ISSUE WAS REPORTED TO TOYOTA IN MAR 2019 I HAVE EMAIL DOCUMENTATION THAT THE CAR WAS TAKEN TO LONGO TOYOTA TO REVIEW, TOYOTA MOTOR NORTH AMERICA (TMNA) WAS ASKED FOR FURTHER DATA, RETOOK THE VEHICLE TO LONGO TOYOTA WITH DATA. TMNA HAS NOT RESPONDED WITH A CLEAR PLAN TO ADDRESS PROBLEM. THIS IS A LIABILITY THAT IS NOT ONLY FOR ME AND MY WIFE BUT ALSO OTHER DRIVERS OUT THERE ON THE ROAD.
Additional Notes:
CAR LOSS ACCELERATION TWICE DURING DRIVING. ACCELERATION ISSUE WAS REPORTED TO TOYOTA IN OCT 2018 ACCELERATION ISSUE WAS REPORTED TO TOYOTA IN MAR 2019 I HAVE EMAIL DOCUMENTATION THAT THE CAR WAS TAKEN TO LONGO TOYOTA TO REVIEW, TOYOTA MOTOR NORTH AMERICA (TMNA) WAS ASKED FOR FURTHER DATA, RETOOK THE VEHICLE TO LONGO TOYOTA WITH DATA. TMNA HAS NOT RESPONDED WITH A CLEAR PLAN TO ADDRESS PROBLEM. THIS IS A LIABILITY THAT IS NOT ONLY FOR ME AND MY WIFE BUT ALSO OTHER DRIVERS OUT THERE ON THE ROAD.
Mfg Campaign: 11205776
Recall Date: May 6, 2019
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