Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22TA03, 22LA01
Recall Date: Apr 13, 2022
Consumer Complaints
8 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery constantly fails and the hydrogen system will suddenly shutoff bringing the vehicle to an abrupt stop while driving or in traffic. The steering and braking system stops working when this happens.
Corrective Action:
The battery constantly fails and the hydrogen system will suddenly shutoff bringing the vehicle to an abrupt stop while driving or in traffic. The steering and braking system stops working when this happens.
Additional Notes:
The battery constantly fails and the hydrogen system will suddenly shutoff bringing the vehicle to an abrupt stop while driving or in traffic. The steering and braking system stops working when this happens.
Mfg Campaign: 11638585
Recall Date: Jan 26, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
- Emergency braking system did not function, nor was there any displayed on the dashboard (as it usually does) on 2022 Mirai with about 17500 miles and under 18 months since purchase - Vehicle is available for inspection - Car resulted in an accident - my car hit the car in front (rear ended the front car) - Manufacturer (Toyota) took the car for inspection and reported "Based on our findings, we are unable to offer any assistance at this time." - No messages were displayed
Corrective Action:
- Emergency braking system did not function, nor was there any displayed on the dashboard (as it usually does) on 2022 Mirai with about 17500 miles and under 18 months since purchase - Vehicle is available for inspection - Car resulted in an accident - my car hit the car in front (rear ended the front car) - Manufacturer (Toyota) took the car for inspection and reported "Based on our findings, we are unable to offer any assistance at this time." - No messages were displayed
Additional Notes:
- Emergency braking system did not function, nor was there any displayed on the dashboard (as it usually does) on 2022 Mirai with about 17500 miles and under 18 months since purchase - Vehicle is available for inspection - Car resulted in an accident - my car hit the car in front (rear ended the front car) - Manufacturer (Toyota) took the car for inspection and reported "Based on our findings, we are unable to offer any assistance at this time." - No messages were displayed
Mfg Campaign: 11626856
Recall Date: Nov 22, 2024
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Wrong infrastructure was presented to me for the following six years of purchasing the vehicle as the fueling station is always down and malfunctioning which means I cannot drive the car and when I called and spoke to a Mirai agent by the name of [XXX] to request a rental to go to work today on August 16th 2023 he refused saying that I need to drive further away from where I live to a station that he claims is within range which means loss of money, mileage and time if I am able to do so because I need to drive a distance back to where I live and then to work, please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Wrong infrastructure was presented to me for the following six years of purchasing the vehicle as the fueling station is always down and malfunctioning which means I cannot drive the car and when I called and spoke to a Mirai agent by the name of [XXX] to request a rental to go to work today on August 16th 2023 he refused saying that I need to drive further away from where I live to a station that he claims is within range which means loss of money, mileage and time if I am able to do so because I need to drive a distance back to where I live and then to work, please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Wrong infrastructure was presented to me for the following six years of purchasing the vehicle as the fueling station is always down and malfunctioning which means I cannot drive the car and when I called and spoke to a Mirai agent by the name of [XXX] to request a rental to go to work today on August 16th 2023 he refused saying that I need to drive further away from where I live to a station that he claims is within range which means loss of money, mileage and time if I am able to do so because I need to drive a distance back to where I live and then to work, please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11538945
Recall Date: Aug 16, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding the malfunction of the Teammate™ Advanced Drive package in my recent purchase of a 2022 Mirai Limited edition, with the Vehicle Identification Number (VIN): [XXX]. The faulty performance of the system resulted in an accident and subsequent damages to my vehicle. On November 5, 2022, while operating the vehicle with the Teammate™ Advanced Drive package engaged, the car failed to stop as intended and collided with a parked car, causing significant damage. Understanding the gravity of the situation, I immediately contacted my insurance provider and followed their recommended course of action. As advised, I took my vehicle to Carwest Collision Center for repair. Still I have not got my car back due to part issue, if you need more information , please feel free to ask. happy to provide. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding the malfunction of the Teammate™ Advanced Drive package in my recent purchase of a 2022 Mirai Limited edition, with the Vehicle Identification Number (VIN): [XXX]. The faulty performance of the system resulted in an accident and subsequent damages to my vehicle. On November 5, 2022, while operating the vehicle with the Teammate™ Advanced Drive package engaged, the car failed to stop as intended and collided with a parked car, causing significant damage. Understanding the gravity of the situation, I immediately contacted my insurance provider and followed their recommended course of action. As advised, I took my vehicle to Carwest Collision Center for repair. Still I have not got my car back due to part issue, if you need more information , please feel free to ask. happy to provide. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding the malfunction of the Teammate™ Advanced Drive package in my recent purchase of a 2022 Mirai Limited edition, with the Vehicle Identification Number (VIN): [XXX]. The faulty performance of the system resulted in an accident and subsequent damages to my vehicle. On November 5, 2022, while operating the vehicle with the Teammate™ Advanced Drive package engaged, the car failed to stop as intended and collided with a parked car, causing significant damage. Understanding the gravity of the situation, I immediately contacted my insurance provider and followed their recommended course of action. As advised, I took my vehicle to Carwest Collision Center for repair. Still I have not got my car back due to part issue, if you need more information , please feel free to ask. happy to provide. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11522514
Recall Date: May 17, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding the malfunction of the Teammate™ Advanced Drive package in my recent purchase of a 2022 Mirai Limited edition, with the Vehicle Identification Number (VIN): [XXX]. The faulty performance of the system resulted in an accident and subsequent damages to my vehicle. On November 5, 2022, while operating the vehicle with the Teammate™ Advanced Drive package engaged, the car failed to stop as intended and collided with a parked car, causing significant damage. Understanding the gravity of the situation, I immediately contacted my insurance provider and followed their recommended course of action. As advised, I took my vehicle to Carwest Collision Center for repair. Still I have not got my car back due to part issue, if you need more information , please feel free to ask. happy to provide. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding the malfunction of the Teammate™ Advanced Drive package in my recent purchase of a 2022 Mirai Limited edition, with the Vehicle Identification Number (VIN): [XXX]. The faulty performance of the system resulted in an accident and subsequent damages to my vehicle. On November 5, 2022, while operating the vehicle with the Teammate™ Advanced Drive package engaged, the car failed to stop as intended and collided with a parked car, causing significant damage. Understanding the gravity of the situation, I immediately contacted my insurance provider and followed their recommended course of action. As advised, I took my vehicle to Carwest Collision Center for repair. Still I have not got my car back due to part issue, if you need more information , please feel free to ask. happy to provide. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding the malfunction of the Teammate™ Advanced Drive package in my recent purchase of a 2022 Mirai Limited edition, with the Vehicle Identification Number (VIN): [XXX]. The faulty performance of the system resulted in an accident and subsequent damages to my vehicle. On November 5, 2022, while operating the vehicle with the Teammate™ Advanced Drive package engaged, the car failed to stop as intended and collided with a parked car, causing significant damage. Understanding the gravity of the situation, I immediately contacted my insurance provider and followed their recommended course of action. As advised, I took my vehicle to Carwest Collision Center for repair. Still I have not got my car back due to part issue, if you need more information , please feel free to ask. happy to provide. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11522514
Recall Date: May 17, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
Mfg Campaign: 11508537
Recall Date: Feb 22, 2023
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
Mfg Campaign: 11508537
Recall Date: Feb 22, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
Mfg Campaign: 11508537
Recall Date: Feb 22, 2023
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