Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Mirai, Lexus LS500, LS500H, 2023-2024 Lexus ES250, ES300H, ES350, 2024 Lexus LC500, and LC500H vehicles equipped with a Panoramic View Monitor (PVM) system. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24TA01 / 24LA01
Recall Date: Feb 21, 2024
Consumer Complaints
2 ComplaintsToyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The warning that is supposed to appear every time the car is started that the car will auto shut off after one hour of idling never once appeared. As a result, my husband did not know the auto shut off feature existed on his car. He fell asleep in his car on a hot summer day and when the car auto shut off after an hour, he died of heatstroke. The lack of a warning coupled with the car auto shutting off after an hour was reproduced and confirmed by an independent service center. The car has not been inspected by anyone else. There were no warnings, messages, or other problems prior to my husband’s death. He was not informed of the auto shut off feature at the dealership at the time of purchase and the dashboard warning never once appeared to alert him such a feature existed. He thought it was safe to sleep in his running car. The auto shut off feature does not work properly as there was no warning on the dashboard and does not safeguard against people or animals being in the car at the one hour mark. Toyota needs to know this is a deadly feature and make some serious changes.
Corrective Action:
The warning that is supposed to appear every time the car is started that the car will auto shut off after one hour of idling never once appeared. As a result, my husband did not know the auto shut off feature existed on his car. He fell asleep in his car on a hot summer day and when the car auto shut off after an hour, he died of heatstroke. The lack of a warning coupled with the car auto shutting off after an hour was reproduced and confirmed by an independent service center. The car has not been inspected by anyone else. There were no warnings, messages, or other problems prior to my husband’s death. He was not informed of the auto shut off feature at the dealership at the time of purchase and the dashboard warning never once appeared to alert him such a feature existed. He thought it was safe to sleep in his running car. The auto shut off feature does not work properly as there was no warning on the dashboard and does not safeguard against people or animals being in the car at the one hour mark. Toyota needs to know this is a deadly feature and make some serious changes.
Additional Notes:
The warning that is supposed to appear every time the car is started that the car will auto shut off after one hour of idling never once appeared. As a result, my husband did not know the auto shut off feature existed on his car. He fell asleep in his car on a hot summer day and when the car auto shut off after an hour, he died of heatstroke. The lack of a warning coupled with the car auto shutting off after an hour was reproduced and confirmed by an independent service center. The car has not been inspected by anyone else. There were no warnings, messages, or other problems prior to my husband’s death. He was not informed of the auto shut off feature at the dealership at the time of purchase and the dashboard warning never once appeared to alert him such a feature existed. He thought it was safe to sleep in his running car. The auto shut off feature does not work properly as there was no warning on the dashboard and does not safeguard against people or animals being in the car at the one hour mark. Toyota needs to know this is a deadly feature and make some serious changes.
Mfg Campaign: 11613048
Recall Date: Sep 6, 2024
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle has an advertised driving range by Toyota of 402 miles , depending on that information as true I attempted a trip about that range . During this trip and all other driving times I have never got more then 260 miles of range .
Corrective Action:
The vehicle has an advertised driving range by Toyota of 402 miles , depending on that information as true I attempted a trip about that range . During this trip and all other driving times I have never got more then 260 miles of range .
Additional Notes:
The vehicle has an advertised driving range by Toyota of 402 miles , depending on that information as true I attempted a trip about that range . During this trip and all other driving times I have never got more then 260 miles of range .
Mfg Campaign: 11564740
Recall Date: Jan 10, 2024
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