TOYOTA PRIUS 2024

Complete listing of complaints and recalls for this vehicle

13
Complaints
5
Recalls

Complaints & Recalls

13 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Gulf States Toyota, Inc.
NHTSA Campaign: 24V548000 SAFETY RECALL
33.8K Vehicles Affected
Recall Date: Jul 23, 2024
Safety Issue:

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
FREE Recall Solution:
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 24R2
Notice Date: Sep 16, 2024
Recall Date: Jul 23, 2024
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 24V274000 SAFETY RECALL
55.7K Vehicles Affected
Recall Date: Apr 17, 2024
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Potential Risk:
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
FREE Recall Solution:
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 24TB06 / 24TA06
Notice Date: Sep 9, 2024
Recall Date: Apr 17, 2024

Consumer Complaints

13 Complaints
Toyota Motor Corporation
Campaign: 11628451 Other
Dec 2, 2024
Defect Description:

AIR BAGS

Potential Consequences:

I was driving car on [XXX] from santa cruz towards sanjose. Suddenly airbags deployed. There was minimal to no damage to the car. My auto insurance giving me hard time. They are not responding anything that how i can fix my car plus they haven’t gave me any rental car. My claim number is [XXX]. I am too scared to drive that car again Because it just got rubbed with the curve with the minimal impact but the air bags deployed. My other car usually got rubbed with curve so many times but the airbags never deploy. My car is currently at quick lube and smog shop address is 691 W Tennyson Rd, Hayward, CA 94544. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I was driving car on [XXX] from santa cruz towards sanjose. Suddenly airbags deployed. There was minimal to no damage to the car. My auto insurance giving me hard time. They are not responding anything that how i can fix my car plus they haven’t gave me any rental car. My claim number is [XXX]. I am too scared to drive that car again Because it just got rubbed with the curve with the minimal impact but the air bags deployed. My other car usually got rubbed with curve so many times but the airbags never deploy. My car is currently at quick lube and smog shop address is 691 W Tennyson Rd, Hayward, CA 94544. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I was driving car on [XXX] from santa cruz towards sanjose. Suddenly airbags deployed. There was minimal to no damage to the car. My auto insurance giving me hard time. They are not responding anything that how i can fix my car plus they haven’t gave me any rental car. My claim number is [XXX]. I am too scared to drive that car again Because it just got rubbed with the curve with the minimal impact but the air bags deployed. My other car usually got rubbed with curve so many times but the airbags never deploy. My car is currently at quick lube and smog shop address is 691 W Tennyson Rd, Hayward, CA 94544. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TOYOTA
Mfg Campaign: 11628451
Notice Date: Dec 2, 2024
Recall Date: Dec 2, 2024
Toyota Motor Corporation
Campaign: 11622305 Other
Oct 28, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Background: Nothing failed or malfunctioned. There is no incident. This reports describes a design defect that puts the driver at risk. The dealer has acknowledged that the cars performs this way and says it cannot be fixed. Toyota customer service says this is how the car operates and short of a recall will do nothing about it. Problem: When the headlights are turned on, the dash and screen become so dim that they are only visible at night. If it is necessary to turn the lights on during the day, the screen and dash are too dim to read. There needs to be some way to set the brightness such that it overrides the nighttime setting. Driving with the lights on all the time is considered safer (and it is the law if it is raining out). This defect means the driver has to choose between having the lights on and being able to consistently see the dash and screen.

Corrective Action:

Background: Nothing failed or malfunctioned. There is no incident. This reports describes a design defect that puts the driver at risk. The dealer has acknowledged that the cars performs this way and says it cannot be fixed. Toyota customer service says this is how the car operates and short of a recall will do nothing about it. Problem: When the headlights are turned on, the dash and screen become so dim that they are only visible at night. If it is necessary to turn the lights on during the day, the screen and dash are too dim to read. There needs to be some way to set the brightness such that it overrides the nighttime setting. Driving with the lights on all the time is considered safer (and it is the law if it is raining out). This defect means the driver has to choose between having the lights on and being able to consistently see the dash and screen.

Additional Notes:

Background: Nothing failed or malfunctioned. There is no incident. This reports describes a design defect that puts the driver at risk. The dealer has acknowledged that the cars performs this way and says it cannot be fixed. Toyota customer service says this is how the car operates and short of a recall will do nothing about it. Problem: When the headlights are turned on, the dash and screen become so dim that they are only visible at night. If it is necessary to turn the lights on during the day, the screen and dash are too dim to read. There needs to be some way to set the brightness such that it overrides the nighttime setting. Driving with the lights on all the time is considered safer (and it is the law if it is raining out). This defect means the driver has to choose between having the lights on and being able to consistently see the dash and screen.

Manufacturer: TOYOTA
Mfg Campaign: 11622305
Notice Date: Oct 28, 2024
Recall Date: Oct 28, 2024
Toyota Motor Corporation
Campaign: 11622305 Other
Oct 28, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Background: Nothing failed or malfunctioned. There is no incident. This reports describes a design defect that puts the driver at risk. The dealer has acknowledged that the cars performs this way and says it cannot be fixed. Toyota customer service says this is how the car operates and short of a recall will do nothing about it. Problem: When the headlights are turned on, the dash and screen become so dim that they are only visible at night. If it is necessary to turn the lights on during the day, the screen and dash are too dim to read. There needs to be some way to set the brightness such that it overrides the nighttime setting. Driving with the lights on all the time is considered safer (and it is the law if it is raining out). This defect means the driver has to choose between having the lights on and being able to consistently see the dash and screen.

Corrective Action:

Background: Nothing failed or malfunctioned. There is no incident. This reports describes a design defect that puts the driver at risk. The dealer has acknowledged that the cars performs this way and says it cannot be fixed. Toyota customer service says this is how the car operates and short of a recall will do nothing about it. Problem: When the headlights are turned on, the dash and screen become so dim that they are only visible at night. If it is necessary to turn the lights on during the day, the screen and dash are too dim to read. There needs to be some way to set the brightness such that it overrides the nighttime setting. Driving with the lights on all the time is considered safer (and it is the law if it is raining out). This defect means the driver has to choose between having the lights on and being able to consistently see the dash and screen.

Additional Notes:

Background: Nothing failed or malfunctioned. There is no incident. This reports describes a design defect that puts the driver at risk. The dealer has acknowledged that the cars performs this way and says it cannot be fixed. Toyota customer service says this is how the car operates and short of a recall will do nothing about it. Problem: When the headlights are turned on, the dash and screen become so dim that they are only visible at night. If it is necessary to turn the lights on during the day, the screen and dash are too dim to read. There needs to be some way to set the brightness such that it overrides the nighttime setting. Driving with the lights on all the time is considered safer (and it is the law if it is raining out). This defect means the driver has to choose between having the lights on and being able to consistently see the dash and screen.

Manufacturer: TOYOTA
Mfg Campaign: 11622305
Notice Date: Oct 28, 2024
Recall Date: Oct 28, 2024
Toyota Motor Corporation
Campaign: 11615986 Other
Sep 23, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

We are writing about 2 separate issues we had with our 2024 Prius. 1. Acceleration caused accident on Sept. 8, 2024. Driver was parallel parking. He backed into the space and was then going to straighten out the car. The car accelerated unexpectedly and caused the vehicle to go up on someone’s lawn. The vehicle was stopped by the stoop of the house. The airbag was deployed. Thank God the driver was unharmed. He was parking and going under 5 miles an hour in reverse and then in drive to finish parking. The car just flew out of control. 2. Sudden braking when backing out of driveway or parking space. This happened a total of 4 times, twice to both drivers. Driver was backing out of the garage looking at the screen to make sure nothing was there. She was inching out when the car braked suddenly and forcefully by itself. It was so strong a brake that it felt like something was hit, but nothing was there. This happened again when backing slowly out of a parking space in a lot. Coincidentally, we had an appointment with Toyota to bring the car in for a recall 2 days after the above accident. The recall was for a door problem. We had planned to tell them about the brake issue at that time, but obviously, we never got to bring the car in. Both these issues with the Toyota 2024 Prius are frightening and dangerous. This time no one was hurt. We have informed Toyota about these problems and hope that you and them address these issues in order to prevent this from happening to others. Our insurance company is repairing the vehicle. We have to say that when it is returned to us, we will be frightened to drive it unless these problems are taken care of.

Corrective Action:

We are writing about 2 separate issues we had with our 2024 Prius. 1. Acceleration caused accident on Sept. 8, 2024. Driver was parallel parking. He backed into the space and was then going to straighten out the car. The car accelerated unexpectedly and caused the vehicle to go up on someone’s lawn. The vehicle was stopped by the stoop of the house. The airbag was deployed. Thank God the driver was unharmed. He was parking and going under 5 miles an hour in reverse and then in drive to finish parking. The car just flew out of control. 2. Sudden braking when backing out of driveway or parking space. This happened a total of 4 times, twice to both drivers. Driver was backing out of the garage looking at the screen to make sure nothing was there. She was inching out when the car braked suddenly and forcefully by itself. It was so strong a brake that it felt like something was hit, but nothing was there. This happened again when backing slowly out of a parking space in a lot. Coincidentally, we had an appointment with Toyota to bring the car in for a recall 2 days after the above accident. The recall was for a door problem. We had planned to tell them about the brake issue at that time, but obviously, we never got to bring the car in. Both these issues with the Toyota 2024 Prius are frightening and dangerous. This time no one was hurt. We have informed Toyota about these problems and hope that you and them address these issues in order to prevent this from happening to others. Our insurance company is repairing the vehicle. We have to say that when it is returned to us, we will be frightened to drive it unless these problems are taken care of.

Additional Notes:

We are writing about 2 separate issues we had with our 2024 Prius. 1. Acceleration caused accident on Sept. 8, 2024. Driver was parallel parking. He backed into the space and was then going to straighten out the car. The car accelerated unexpectedly and caused the vehicle to go up on someone’s lawn. The vehicle was stopped by the stoop of the house. The airbag was deployed. Thank God the driver was unharmed. He was parking and going under 5 miles an hour in reverse and then in drive to finish parking. The car just flew out of control. 2. Sudden braking when backing out of driveway or parking space. This happened a total of 4 times, twice to both drivers. Driver was backing out of the garage looking at the screen to make sure nothing was there. She was inching out when the car braked suddenly and forcefully by itself. It was so strong a brake that it felt like something was hit, but nothing was there. This happened again when backing slowly out of a parking space in a lot. Coincidentally, we had an appointment with Toyota to bring the car in for a recall 2 days after the above accident. The recall was for a door problem. We had planned to tell them about the brake issue at that time, but obviously, we never got to bring the car in. Both these issues with the Toyota 2024 Prius are frightening and dangerous. This time no one was hurt. We have informed Toyota about these problems and hope that you and them address these issues in order to prevent this from happening to others. Our insurance company is repairing the vehicle. We have to say that when it is returned to us, we will be frightened to drive it unless these problems are taken care of.

Manufacturer: TOYOTA
Mfg Campaign: 11615986
Notice Date: Sep 23, 2024
Recall Date: Sep 23, 2024
Toyota Motor Corporation
Campaign: 11613797 Other
Sep 10, 2024
Defect Description:

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Potential Consequences:

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

Corrective Action:

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

Additional Notes:

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

Manufacturer: TOYOTA
Mfg Campaign: 11613797
Notice Date: Sep 10, 2024
Recall Date: Sep 10, 2024
Toyota Motor Corporation
Campaign: 11613797 Other
Sep 10, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

Corrective Action:

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

Additional Notes:

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

Manufacturer: TOYOTA
Mfg Campaign: 11613797
Notice Date: Sep 10, 2024
Recall Date: Sep 10, 2024
Toyota Motor Corporation
Campaign: 11613797 Other
Sep 10, 2024
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

Corrective Action:

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

Additional Notes:

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000.

Manufacturer: TOYOTA
Mfg Campaign: 11613797
Notice Date: Sep 10, 2024
Recall Date: Sep 10, 2024
Toyota Motor Corporation
Campaign: 11607001 Other
Aug 7, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have a 2024 Prius LE AWD. A recall has been issued for certain 2023 and 2024 Prius cars but no remedy has been announced yet. I would like Toyota to expedite the process for fixing the issue since I don't know if my car is concerned and don't feel very safe driving my car because of this ongoing recall.

Corrective Action:

I have a 2024 Prius LE AWD. A recall has been issued for certain 2023 and 2024 Prius cars but no remedy has been announced yet. I would like Toyota to expedite the process for fixing the issue since I don't know if my car is concerned and don't feel very safe driving my car because of this ongoing recall.

Additional Notes:

I have a 2024 Prius LE AWD. A recall has been issued for certain 2023 and 2024 Prius cars but no remedy has been announced yet. I would like Toyota to expedite the process for fixing the issue since I don't know if my car is concerned and don't feel very safe driving my car because of this ongoing recall.

Manufacturer: TOYOTA
Mfg Campaign: 11607001
Notice Date: Aug 7, 2024
Recall Date: Aug 7, 2024
Toyota Motor Corporation
Campaign: 11601642 Other
Jul 13, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

This NHTSA web site adivses owners to "file an online complaint" if "... the manufacturer has failed to remedy the recall in a timely manner..." It is NHTSA #24V274 and has been active for 11 weeks without the manufacturer's remedy. There is no public estimate of a date for this recall to be addressed, except for a vague "third quarter of 2024" which implies an additional 11 weeks for any remedy to be provided. I think that 22 weeks is not a remedy in a "timely manner."

Corrective Action:

This NHTSA web site adivses owners to "file an online complaint" if "... the manufacturer has failed to remedy the recall in a timely manner..." It is NHTSA #24V274 and has been active for 11 weeks without the manufacturer's remedy. There is no public estimate of a date for this recall to be addressed, except for a vague "third quarter of 2024" which implies an additional 11 weeks for any remedy to be provided. I think that 22 weeks is not a remedy in a "timely manner."

Additional Notes:

This NHTSA web site adivses owners to "file an online complaint" if "... the manufacturer has failed to remedy the recall in a timely manner..." It is NHTSA #24V274 and has been active for 11 weeks without the manufacturer's remedy. There is no public estimate of a date for this recall to be addressed, except for a vague "third quarter of 2024" which implies an additional 11 weeks for any remedy to be provided. I think that 22 weeks is not a remedy in a "timely manner."

Manufacturer: TOYOTA
Mfg Campaign: 11601642
Notice Date: Jul 13, 2024
Recall Date: Jul 13, 2024
Toyota Motor Corporation
Campaign: 11588641 Other
May 14, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

This car doesn’t come with a spare tire. Lots of new cars don’t have them. This is a major safety hazard. It should be illegal to sell cars without them. Not only does the little kit they give you work with a puncture but the remedy ruins the tire so it can’t be repaired. All car manufacturers should be required to have a spare tire.

Corrective Action:

This car doesn’t come with a spare tire. Lots of new cars don’t have them. This is a major safety hazard. It should be illegal to sell cars without them. Not only does the little kit they give you work with a puncture but the remedy ruins the tire so it can’t be repaired. All car manufacturers should be required to have a spare tire.

Additional Notes:

This car doesn’t come with a spare tire. Lots of new cars don’t have them. This is a major safety hazard. It should be illegal to sell cars without them. Not only does the little kit they give you work with a puncture but the remedy ruins the tire so it can’t be repaired. All car manufacturers should be required to have a spare tire.

Manufacturer: TOYOTA
Mfg Campaign: 11588641
Notice Date: May 14, 2024
Recall Date: May 14, 2024
Toyota Motor Corporation
Campaign: 11580106 Other
Mar 29, 2024
Defect Description:

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Potential Consequences:

The contact owns a 2024 Toyota Prius. The contact stated that the while driving at approximately 25 MPH, the headrest began to move upwards on the front driver's side. The contact stated that the headrest began to move upwards more frequently when there were bumps or potholes in the road. The contact stated that the vehicle had to stop and a button that was accessible once the contact was outside of the vehicle was pressed; however, the contact stated it was difficult to press the button. The contact stated that the failure immediately recurred, and recurred on the front passenger's side while there was a passenger in the vehicle. The contact stated that the headrest did not protect the head or neck due to the failure. The vehicle was taken to a dealer where the vehicle was diagnosed; however, the contact was informed that there was no repair for the headrest. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 250.

Corrective Action:

The contact owns a 2024 Toyota Prius. The contact stated that the while driving at approximately 25 MPH, the headrest began to move upwards on the front driver's side. The contact stated that the headrest began to move upwards more frequently when there were bumps or potholes in the road. The contact stated that the vehicle had to stop and a button that was accessible once the contact was outside of the vehicle was pressed; however, the contact stated it was difficult to press the button. The contact stated that the failure immediately recurred, and recurred on the front passenger's side while there was a passenger in the vehicle. The contact stated that the headrest did not protect the head or neck due to the failure. The vehicle was taken to a dealer where the vehicle was diagnosed; however, the contact was informed that there was no repair for the headrest. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 250.

Additional Notes:

The contact owns a 2024 Toyota Prius. The contact stated that the while driving at approximately 25 MPH, the headrest began to move upwards on the front driver's side. The contact stated that the headrest began to move upwards more frequently when there were bumps or potholes in the road. The contact stated that the vehicle had to stop and a button that was accessible once the contact was outside of the vehicle was pressed; however, the contact stated it was difficult to press the button. The contact stated that the failure immediately recurred, and recurred on the front passenger's side while there was a passenger in the vehicle. The contact stated that the headrest did not protect the head or neck due to the failure. The vehicle was taken to a dealer where the vehicle was diagnosed; however, the contact was informed that there was no repair for the headrest. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 250.

Manufacturer: TOYOTA
Mfg Campaign: 11580106
Notice Date: Mar 29, 2024
Recall Date: Mar 29, 2024
Toyota Motor Corporation
Campaign: 11575822 Other
Mar 6, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

There is a safety design flaw with the dash lights. If the headlights are ON The dash lights are turned down to a significantly lower illumination automatically and cannot be turned back up to full brightness. This is a big issue when driving with your head lights on during daylight rain/fog. The dash lights won't turn up to full brightness and are very difficult to read, especially for anyone over 50 years old when the head lights are turned on. Alabama law requires head lights be on, not just DRL, but head lights. The dash is VERY dim. This has never been an issue before with any car I have owned.

Corrective Action:

There is a safety design flaw with the dash lights. If the headlights are ON The dash lights are turned down to a significantly lower illumination automatically and cannot be turned back up to full brightness. This is a big issue when driving with your head lights on during daylight rain/fog. The dash lights won't turn up to full brightness and are very difficult to read, especially for anyone over 50 years old when the head lights are turned on. Alabama law requires head lights be on, not just DRL, but head lights. The dash is VERY dim. This has never been an issue before with any car I have owned.

Additional Notes:

There is a safety design flaw with the dash lights. If the headlights are ON The dash lights are turned down to a significantly lower illumination automatically and cannot be turned back up to full brightness. This is a big issue when driving with your head lights on during daylight rain/fog. The dash lights won't turn up to full brightness and are very difficult to read, especially for anyone over 50 years old when the head lights are turned on. Alabama law requires head lights be on, not just DRL, but head lights. The dash is VERY dim. This has never been an issue before with any car I have owned.

Manufacturer: TOYOTA
Mfg Campaign: 11575822
Notice Date: Mar 6, 2024
Recall Date: Mar 6, 2024
Toyota Motor Corporation
Campaign: 11575142 Other
Mar 3, 2024
Defect Description:

WHEELS

Potential Consequences:

This Car is NOT equipped with a spare tire or Jack and there is NO option available from Toyota and the manufacture refuses to address the many consumer concerns and offer a solution. This is unacceptable and a spare tire and jack should be REQUIRED safety equipment in the USA - I can't own a car without a spare tire, lug wrench, and jack. This is negligent from the manufacture and needed to report this in effort to get this offered as an Option or required by law so people can drive safe. WIth all the regulations we have and this is not required. It should be!

Corrective Action:

This Car is NOT equipped with a spare tire or Jack and there is NO option available from Toyota and the manufacture refuses to address the many consumer concerns and offer a solution. This is unacceptable and a spare tire and jack should be REQUIRED safety equipment in the USA - I can't own a car without a spare tire, lug wrench, and jack. This is negligent from the manufacture and needed to report this in effort to get this offered as an Option or required by law so people can drive safe. WIth all the regulations we have and this is not required. It should be!

Additional Notes:

This Car is NOT equipped with a spare tire or Jack and there is NO option available from Toyota and the manufacture refuses to address the many consumer concerns and offer a solution. This is unacceptable and a spare tire and jack should be REQUIRED safety equipment in the USA - I can't own a car without a spare tire, lug wrench, and jack. This is negligent from the manufacture and needed to report this in effort to get this offered as an Option or required by law so people can drive safe. WIth all the regulations we have and this is not required. It should be!

Manufacturer: TOYOTA
Mfg Campaign: 11575142
Notice Date: Mar 3, 2024
Recall Date: Mar 3, 2024

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