Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB17/20TA17
Recall Date: Nov 25, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB11 / 20TA11
Recall Date: Jun 24, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB08 / 20TA08
Recall Date: May 20, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: See report
Recall Date: Feb 6, 2020
Consumer Complaints
13 ComplaintsToyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11667724
Recall Date: Jun 18, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11665902
Recall Date: Jun 9, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number 23V86500 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and Northridge Toyota (9550 Nordhoff St., Northridge, CA 91324) were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number 23V86500 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and Northridge Toyota (9550 Nordhoff St., Northridge, CA 91324) were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number 23V86500 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and Northridge Toyota (9550 Nordhoff St., Northridge, CA 91324) were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11652826
Recall Date: Apr 4, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that on several occasions while attempting to start the vehicle, the vehicle would not start. The vehicle was jumpstarted; however, two days later the failure recurred. The vehicle was taken to a dealer twice where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred after 18 months. The vehicle was then taken to the dealer where the vehicle remained. The manufacturer was notified of the failure. The failure mileage was 33,846.
Corrective Action:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that on several occasions while attempting to start the vehicle, the vehicle would not start. The vehicle was jumpstarted; however, two days later the failure recurred. The vehicle was taken to a dealer twice where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred after 18 months. The vehicle was then taken to the dealer where the vehicle remained. The manufacturer was notified of the failure. The failure mileage was 33,846.
Additional Notes:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that on several occasions while attempting to start the vehicle, the vehicle would not start. The vehicle was jumpstarted; however, two days later the failure recurred. The vehicle was taken to a dealer twice where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred after 18 months. The vehicle was then taken to the dealer where the vehicle remained. The manufacturer was notified of the failure. The failure mileage was 33,846.
Mfg Campaign: 11641795
Recall Date: Feb 10, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11629208
Recall Date: Dec 6, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Potential Consequences:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that while the vehicle was turned off on several occasions, the liftgate button was depressed and the liftgate was partially raised before freezing. The vehicle was taken to a dealer where it was diagnosed that the driver’s side liftgate hinge had cracked and snapped, causing the liftgate to become inoperable. The vehicle was repaired. On another occasion, the liftgate failed to close fully and failed to operate as intended. The vehicle was taken back to the same dealer where it was diagnosed that the passenger’s side liftgate hinge had cracked and snapped. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that while the vehicle was turned off on several occasions, the liftgate button was depressed and the liftgate was partially raised before freezing. The vehicle was taken to a dealer where it was diagnosed that the driver’s side liftgate hinge had cracked and snapped, causing the liftgate to become inoperable. The vehicle was repaired. On another occasion, the liftgate failed to close fully and failed to operate as intended. The vehicle was taken back to the same dealer where it was diagnosed that the passenger’s side liftgate hinge had cracked and snapped. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that while the vehicle was turned off on several occasions, the liftgate button was depressed and the liftgate was partially raised before freezing. The vehicle was taken to a dealer where it was diagnosed that the driver’s side liftgate hinge had cracked and snapped, causing the liftgate to become inoperable. The vehicle was repaired. On another occasion, the liftgate failed to close fully and failed to operate as intended. The vehicle was taken back to the same dealer where it was diagnosed that the passenger’s side liftgate hinge had cracked and snapped. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11609794
Recall Date: Aug 20, 2024
Toyota Motor Corporation
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that while driving at an undisclosed speed, he became aware that the driver's side sideview mirror was vibrating excessively, distorting the image seen. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 53,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that while driving at an undisclosed speed, he became aware that the driver's side sideview mirror was vibrating excessively, distorting the image seen. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 53,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that while driving at an undisclosed speed, he became aware that the driver's side sideview mirror was vibrating excessively, distorting the image seen. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 53,000. The VIN was not available.
Mfg Campaign: 11590020
Recall Date: May 21, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to the engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to the engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to the engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 23,000.
Mfg Campaign: 11528079
Recall Date: Jun 21, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to the engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to the engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to the engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 23,000.
Mfg Campaign: 11528079
Recall Date: Jun 21, 2023
Toyota Motor Corporation
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while his mother was driving 45 MPH, the electronic throttle control system warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the MGR (Motor Generator Rear) system needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The contact was also informed that the vehicle was not covered under warranty. The approximate failure mileage was 53,000.
Corrective Action:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while his mother was driving 45 MPH, the electronic throttle control system warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the MGR (Motor Generator Rear) system needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The contact was also informed that the vehicle was not covered under warranty. The approximate failure mileage was 53,000.
Additional Notes:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while his mother was driving 45 MPH, the electronic throttle control system warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the MGR (Motor Generator Rear) system needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The contact was also informed that the vehicle was not covered under warranty. The approximate failure mileage was 53,000.
Mfg Campaign: 11472632
Recall Date: Jul 6, 2022
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL:THROTTLE
Potential Consequences:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while his mother was driving 45 MPH, the electronic throttle control system warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the MGR (Motor Generator Rear) system needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The contact was also informed that the vehicle was not covered under warranty. The approximate failure mileage was 53,000.
Corrective Action:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while his mother was driving 45 MPH, the electronic throttle control system warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the MGR (Motor Generator Rear) system needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The contact was also informed that the vehicle was not covered under warranty. The approximate failure mileage was 53,000.
Additional Notes:
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while his mother was driving 45 MPH, the electronic throttle control system warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the MGR (Motor Generator Rear) system needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The contact was also informed that the vehicle was not covered under warranty. The approximate failure mileage was 53,000.
Mfg Campaign: 11472632
Recall Date: Jul 6, 2022
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL TANK WILL FILL UP COMPLETELY
Corrective Action:
FUEL TANK WILL FILL UP COMPLETELY
Additional Notes:
FUEL TANK WILL FILL UP COMPLETELY
Mfg Campaign: 11366542
Recall Date: Oct 26, 2020
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT THE STEERING WAS FIRM AT VEHICLE START-UP. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SERVICE STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CENTRAL CITY TOYOTA LOCATED 4800 CHESTNUT ST, PHILADELPHIA, PA 19139, (215) 476-1200, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERY VOLTAGE WAS LOW AND NEEDED TO BE REPLACED OR RECHARGED. THE BATTERY WAS RECHARGED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT THE STEERING WAS FIRM AT VEHICLE START-UP. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SERVICE STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CENTRAL CITY TOYOTA LOCATED 4800 CHESTNUT ST, PHILADELPHIA, PA 19139, (215) 476-1200, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERY VOLTAGE WAS LOW AND NEEDED TO BE REPLACED OR RECHARGED. THE BATTERY WAS RECHARGED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT THE STEERING WAS FIRM AT VEHICLE START-UP. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SERVICE STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CENTRAL CITY TOYOTA LOCATED 4800 CHESTNUT ST, PHILADELPHIA, PA 19139, (215) 476-1200, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERY VOLTAGE WAS LOW AND NEEDED TO BE REPLACED OR RECHARGED. THE BATTERY WAS RECHARGED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11343550
Recall Date: Aug 5, 2020
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