Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25TA05
Recall Date: Feb 13, 2025
Consumer Complaints
6 ComplaintsToyota Motor Corporation
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while closing the sliding door, there was no safety mechanism to stop the door from closing on a person or object. The contact stated that approximately four months ago, her eldest son was entering the vehicle, he became stuck between the door and the door frame. The contact stated that on a later date while her youngest son was entering the vehicle, the close button was depressed on the outside of the vehicle, and without any mechanism to prevent premature closure, his arm became stuck between the door frame and the door while the contact was inside the residence retrieving additional items to take the children to school. The contact stated that her older daughter was able to remove him from the vehicle. The contact stated that her son sustained injuries to his arm and had marks all over his arm where it was stuck between the door and door frame. There was no medical attention provided but an ice pack was placed on the part of the arm that was stuck in the door. The contact was concerned about the safety risk posed by the failure and the lack of a sensor or mechanism to prevent the door from closing while a person was entering or leaving the vehicle. There were no warning lights illuminated during the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 47,921.
Corrective Action:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while closing the sliding door, there was no safety mechanism to stop the door from closing on a person or object. The contact stated that approximately four months ago, her eldest son was entering the vehicle, he became stuck between the door and the door frame. The contact stated that on a later date while her youngest son was entering the vehicle, the close button was depressed on the outside of the vehicle, and without any mechanism to prevent premature closure, his arm became stuck between the door frame and the door while the contact was inside the residence retrieving additional items to take the children to school. The contact stated that her older daughter was able to remove him from the vehicle. The contact stated that her son sustained injuries to his arm and had marks all over his arm where it was stuck between the door and door frame. There was no medical attention provided but an ice pack was placed on the part of the arm that was stuck in the door. The contact was concerned about the safety risk posed by the failure and the lack of a sensor or mechanism to prevent the door from closing while a person was entering or leaving the vehicle. There were no warning lights illuminated during the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 47,921.
Additional Notes:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while closing the sliding door, there was no safety mechanism to stop the door from closing on a person or object. The contact stated that approximately four months ago, her eldest son was entering the vehicle, he became stuck between the door and the door frame. The contact stated that on a later date while her youngest son was entering the vehicle, the close button was depressed on the outside of the vehicle, and without any mechanism to prevent premature closure, his arm became stuck between the door frame and the door while the contact was inside the residence retrieving additional items to take the children to school. The contact stated that her older daughter was able to remove him from the vehicle. The contact stated that her son sustained injuries to his arm and had marks all over his arm where it was stuck between the door and door frame. There was no medical attention provided but an ice pack was placed on the part of the arm that was stuck in the door. The contact was concerned about the safety risk posed by the failure and the lack of a sensor or mechanism to prevent the door from closing while a person was entering or leaving the vehicle. There were no warning lights illuminated during the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 47,921.
Mfg Campaign: 11669093
Recall Date: Jun 25, 2025
Toyota Motor Corporation
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while attempting to open or close the doors using sensor button, the rear door failed to perform as intended. No warning light was illuminated. The contact stated that the failure had occurred on several occasions. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Corrective Action:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while attempting to open or close the doors using sensor button, the rear door failed to perform as intended. No warning light was illuminated. The contact stated that the failure had occurred on several occasions. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Additional Notes:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while attempting to open or close the doors using sensor button, the rear door failed to perform as intended. No warning light was illuminated. The contact stated that the failure had occurred on several occasions. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Mfg Campaign: 11669220
Recall Date: Jun 25, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated that while operating the vehicle, the SRS and air bag warning lights remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 23V865000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 37,000.
Corrective Action:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated that while operating the vehicle, the SRS and air bag warning lights remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 23V865000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 37,000.
Additional Notes:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated that while operating the vehicle, the SRS and air bag warning lights remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 23V865000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 37,000.
Mfg Campaign: 11628514
Recall Date: Dec 3, 2024
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2022 Toyota Sienna Hybrid equipped with Bridgestone Tires, Tire Line: Turanza L5100, Tire Size: T235/60/R18, DOT Number: [XXX] . The contact stated while driving 80 MPH, the rear passenger's side tire had a blowout. The contact stated she drove across the road and pulled to the side of the road. The contact stated that AAA assisted in replacing the tire with a spare tire. The vehicle was taken to Walmart the following morning, where the spare tire was replaced. Additionally, the contact stated while driving at an undisclosed speed, the TPMS warning light was illuminated. The vehicle was taken to Discount Tires, where it was determined that there was a hole in the rear driver's side tire. The tire was replaced. The contact stated that the front passenger's tire was also replaced at Walmart due to a pinhole. The dealer was notified of the failure. The tire manufacturer was not notified of the failure. The vehicle and tire failure mileage were approximately 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The contact owns a 2022 Toyota Sienna Hybrid equipped with Bridgestone Tires, Tire Line: Turanza L5100, Tire Size: T235/60/R18, DOT Number: [XXX] . The contact stated while driving 80 MPH, the rear passenger's side tire had a blowout. The contact stated she drove across the road and pulled to the side of the road. The contact stated that AAA assisted in replacing the tire with a spare tire. The vehicle was taken to Walmart the following morning, where the spare tire was replaced. Additionally, the contact stated while driving at an undisclosed speed, the TPMS warning light was illuminated. The vehicle was taken to Discount Tires, where it was determined that there was a hole in the rear driver's side tire. The tire was replaced. The contact stated that the front passenger's tire was also replaced at Walmart due to a pinhole. The dealer was notified of the failure. The tire manufacturer was not notified of the failure. The vehicle and tire failure mileage were approximately 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The contact owns a 2022 Toyota Sienna Hybrid equipped with Bridgestone Tires, Tire Line: Turanza L5100, Tire Size: T235/60/R18, DOT Number: [XXX] . The contact stated while driving 80 MPH, the rear passenger's side tire had a blowout. The contact stated she drove across the road and pulled to the side of the road. The contact stated that AAA assisted in replacing the tire with a spare tire. The vehicle was taken to Walmart the following morning, where the spare tire was replaced. Additionally, the contact stated while driving at an undisclosed speed, the TPMS warning light was illuminated. The vehicle was taken to Discount Tires, where it was determined that there was a hole in the rear driver's side tire. The tire was replaced. The contact stated that the front passenger's tire was also replaced at Walmart due to a pinhole. The dealer was notified of the failure. The tire manufacturer was not notified of the failure. The vehicle and tire failure mileage were approximately 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11585400
Recall Date: Apr 26, 2024
Toyota Motor Corporation
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while driving 40 MPH, a rock was kicked up and struck the passenger’s side of the windshield near the middle of the windshield. The contact owns a modified wheelchair accessible vehicle. The vehicle was equipped with multiple sensors and a wheelchair ramp for the contacts husband. The contact stated that she first took the vehicle to a glass shop to repair the windshield. The windshield was replaced with a manufacturer OEM windshield. The glass shop could not calibrate the windshield and stated that they did not have the specs for the calibration. The contact drove the vehicle to a dealer. The dealer also could not calibrate the windshield and referred the contact to the vehicle modification company. The vehicle had not been properly repaired. The contact stated the vehicle modification manufacturer was in Arizona however, the contact lives in Virginia. The contact called the modification company who advised that if the contact could locate a dealer or glass repair shop they could walk the dealer or shop through the process; however, the contact stated that there was no dealer or shop nearby. The manufacturer had been informed of the failure. The failure mileage was approximately 6,000.
Corrective Action:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while driving 40 MPH, a rock was kicked up and struck the passenger’s side of the windshield near the middle of the windshield. The contact owns a modified wheelchair accessible vehicle. The vehicle was equipped with multiple sensors and a wheelchair ramp for the contacts husband. The contact stated that she first took the vehicle to a glass shop to repair the windshield. The windshield was replaced with a manufacturer OEM windshield. The glass shop could not calibrate the windshield and stated that they did not have the specs for the calibration. The contact drove the vehicle to a dealer. The dealer also could not calibrate the windshield and referred the contact to the vehicle modification company. The vehicle had not been properly repaired. The contact stated the vehicle modification manufacturer was in Arizona however, the contact lives in Virginia. The contact called the modification company who advised that if the contact could locate a dealer or glass repair shop they could walk the dealer or shop through the process; however, the contact stated that there was no dealer or shop nearby. The manufacturer had been informed of the failure. The failure mileage was approximately 6,000.
Additional Notes:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while driving 40 MPH, a rock was kicked up and struck the passenger’s side of the windshield near the middle of the windshield. The contact owns a modified wheelchair accessible vehicle. The vehicle was equipped with multiple sensors and a wheelchair ramp for the contacts husband. The contact stated that she first took the vehicle to a glass shop to repair the windshield. The windshield was replaced with a manufacturer OEM windshield. The glass shop could not calibrate the windshield and stated that they did not have the specs for the calibration. The contact drove the vehicle to a dealer. The dealer also could not calibrate the windshield and referred the contact to the vehicle modification company. The vehicle had not been properly repaired. The contact stated the vehicle modification manufacturer was in Arizona however, the contact lives in Virginia. The contact called the modification company who advised that if the contact could locate a dealer or glass repair shop they could walk the dealer or shop through the process; however, the contact stated that there was no dealer or shop nearby. The manufacturer had been informed of the failure. The failure mileage was approximately 6,000.
Mfg Campaign: 11551968
Recall Date: Oct 26, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR
Potential Consequences:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while driving 40 MPH, a rock was kicked up and struck the passenger’s side of the windshield near the middle of the windshield. The contact owns a modified wheelchair accessible vehicle. The vehicle was equipped with multiple sensors and a wheelchair ramp for the contacts husband. The contact stated that she first took the vehicle to a glass shop to repair the windshield. The windshield was replaced with a manufacturer OEM windshield. The glass shop could not calibrate the windshield and stated that they did not have the specs for the calibration. The contact drove the vehicle to a dealer. The dealer also could not calibrate the windshield and referred the contact to the vehicle modification company. The vehicle had not been properly repaired. The contact stated the vehicle modification manufacturer was in Arizona however, the contact lives in Virginia. The contact called the modification company who advised that if the contact could locate a dealer or glass repair shop they could walk the dealer or shop through the process; however, the contact stated that there was no dealer or shop nearby. The manufacturer had been informed of the failure. The failure mileage was approximately 6,000.
Corrective Action:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while driving 40 MPH, a rock was kicked up and struck the passenger’s side of the windshield near the middle of the windshield. The contact owns a modified wheelchair accessible vehicle. The vehicle was equipped with multiple sensors and a wheelchair ramp for the contacts husband. The contact stated that she first took the vehicle to a glass shop to repair the windshield. The windshield was replaced with a manufacturer OEM windshield. The glass shop could not calibrate the windshield and stated that they did not have the specs for the calibration. The contact drove the vehicle to a dealer. The dealer also could not calibrate the windshield and referred the contact to the vehicle modification company. The vehicle had not been properly repaired. The contact stated the vehicle modification manufacturer was in Arizona however, the contact lives in Virginia. The contact called the modification company who advised that if the contact could locate a dealer or glass repair shop they could walk the dealer or shop through the process; however, the contact stated that there was no dealer or shop nearby. The manufacturer had been informed of the failure. The failure mileage was approximately 6,000.
Additional Notes:
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while driving 40 MPH, a rock was kicked up and struck the passenger’s side of the windshield near the middle of the windshield. The contact owns a modified wheelchair accessible vehicle. The vehicle was equipped with multiple sensors and a wheelchair ramp for the contacts husband. The contact stated that she first took the vehicle to a glass shop to repair the windshield. The windshield was replaced with a manufacturer OEM windshield. The glass shop could not calibrate the windshield and stated that they did not have the specs for the calibration. The contact drove the vehicle to a dealer. The dealer also could not calibrate the windshield and referred the contact to the vehicle modification company. The vehicle had not been properly repaired. The contact stated the vehicle modification manufacturer was in Arizona however, the contact lives in Virginia. The contact called the modification company who advised that if the contact could locate a dealer or glass repair shop they could walk the dealer or shop through the process; however, the contact stated that there was no dealer or shop nearby. The manufacturer had been informed of the failure. The failure mileage was approximately 6,000.
Mfg Campaign: 11551968
Recall Date: Oct 26, 2023
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