Complaints & Recalls
Consumer Complaints
1 ComplaintVinfast Auto, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving my Vinfast I was approaching a intersection when the vehicle throws a gear error code. My Vehicle shut down and turned off immediately while I was still moving. I restarted my car but was unable to get it to go in gear. I was in a busy intersection for 2 hours waiting for Vinfast to get a tow truck to get my car towed. Since then, the dealership told me they are under order from Vinfast to hold my car and any other Vinfast that come in the shop with this newest update because of safety censers. So, there are other Vinfast out there with the same software, Vinfast is playing with people lives. They have no timeline of when I will get my car back. A manager at the dealership said the same thing happened to another customer driving on the interstate at a high speed I have had this car 3 months and this is the 2 tow and 3rd time in the shop for computer software problems This company is dangers
Corrective Action:
I was driving my Vinfast I was approaching a intersection when the vehicle throws a gear error code. My Vehicle shut down and turned off immediately while I was still moving. I restarted my car but was unable to get it to go in gear. I was in a busy intersection for 2 hours waiting for Vinfast to get a tow truck to get my car towed. Since then, the dealership told me they are under order from Vinfast to hold my car and any other Vinfast that come in the shop with this newest update because of safety censers. So, there are other Vinfast out there with the same software, Vinfast is playing with people lives. They have no timeline of when I will get my car back. A manager at the dealership said the same thing happened to another customer driving on the interstate at a high speed I have had this car 3 months and this is the 2 tow and 3rd time in the shop for computer software problems This company is dangers
Additional Notes:
I was driving my Vinfast I was approaching a intersection when the vehicle throws a gear error code. My Vehicle shut down and turned off immediately while I was still moving. I restarted my car but was unable to get it to go in gear. I was in a busy intersection for 2 hours waiting for Vinfast to get a tow truck to get my car towed. Since then, the dealership told me they are under order from Vinfast to hold my car and any other Vinfast that come in the shop with this newest update because of safety censers. So, there are other Vinfast out there with the same software, Vinfast is playing with people lives. They have no timeline of when I will get my car back. A manager at the dealership said the same thing happened to another customer driving on the interstate at a high speed I have had this car 3 months and this is the 2 tow and 3rd time in the shop for computer software problems This company is dangers
Mfg Campaign: 11660720
Recall Date: May 13, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury