Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42M2
Recall Date: Oct 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 13i4, Audi: 13i5
Recall Date: Oct 7, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66N8
Recall Date: Aug 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iD
Recall Date: Apr 13, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Consumer Complaints
199 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I am reporting a recurring coolant system issue that raises safety concerns. My 2022 VW Atlas has triggered the coolant warning light several times since new. A dealership eventually replaced the head gasket under warranty, yet the warning returned again months later. At the most recent service visit, a pressure test showed no leak, and I was told the problem was likely "air bubbles" — the same explanation I received before the head gasket was replaced. VW has issued TSB 19-22-01, advising dealers to blame repeated warnings on trapped air and to avoid replacing parts unless a leak is confirmed. This contradicts VW’s own official dashboard warning guidance, which instructs drivers to “Stop! Engine coolant level too low, engine coolant temperature too high, or engine coolant system malfunction” and “Do not drive.” This creates a conflict: VW tells customers a coolant warning is urgent and dangerous, while internally telling dealers to do nothing unless symptoms worsen. Meanwhile, owners are left driving vehicles that could overheat, stall, or fail without proper diagnosis. I request NHTSA investigate whether this approach allows VW to underreport or delay addressing a possible defect. I am concerned about the safety and reliability of this vehicle and the potential for this issue to affect other Atlas owners.
Corrective Action:
I am reporting a recurring coolant system issue that raises safety concerns. My 2022 VW Atlas has triggered the coolant warning light several times since new. A dealership eventually replaced the head gasket under warranty, yet the warning returned again months later. At the most recent service visit, a pressure test showed no leak, and I was told the problem was likely "air bubbles" — the same explanation I received before the head gasket was replaced. VW has issued TSB 19-22-01, advising dealers to blame repeated warnings on trapped air and to avoid replacing parts unless a leak is confirmed. This contradicts VW’s own official dashboard warning guidance, which instructs drivers to “Stop! Engine coolant level too low, engine coolant temperature too high, or engine coolant system malfunction” and “Do not drive.” This creates a conflict: VW tells customers a coolant warning is urgent and dangerous, while internally telling dealers to do nothing unless symptoms worsen. Meanwhile, owners are left driving vehicles that could overheat, stall, or fail without proper diagnosis. I request NHTSA investigate whether this approach allows VW to underreport or delay addressing a possible defect. I am concerned about the safety and reliability of this vehicle and the potential for this issue to affect other Atlas owners.
Additional Notes:
I am reporting a recurring coolant system issue that raises safety concerns. My 2022 VW Atlas has triggered the coolant warning light several times since new. A dealership eventually replaced the head gasket under warranty, yet the warning returned again months later. At the most recent service visit, a pressure test showed no leak, and I was told the problem was likely "air bubbles" — the same explanation I received before the head gasket was replaced. VW has issued TSB 19-22-01, advising dealers to blame repeated warnings on trapped air and to avoid replacing parts unless a leak is confirmed. This contradicts VW’s own official dashboard warning guidance, which instructs drivers to “Stop! Engine coolant level too low, engine coolant temperature too high, or engine coolant system malfunction” and “Do not drive.” This creates a conflict: VW tells customers a coolant warning is urgent and dangerous, while internally telling dealers to do nothing unless symptoms worsen. Meanwhile, owners are left driving vehicles that could overheat, stall, or fail without proper diagnosis. I request NHTSA investigate whether this approach allows VW to underreport or delay addressing a possible defect. I am concerned about the safety and reliability of this vehicle and the potential for this issue to affect other Atlas owners.
Mfg Campaign: 11676446
Recall Date: Jul 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I am reporting a recurring coolant system issue that raises safety concerns. My 2022 VW Atlas has triggered the coolant warning light several times since new. A dealership eventually replaced the head gasket under warranty, yet the warning returned again months later. At the most recent service visit, a pressure test showed no leak, and I was told the problem was likely "air bubbles" — the same explanation I received before the head gasket was replaced. VW has issued TSB 19-22-01, advising dealers to blame repeated warnings on trapped air and to avoid replacing parts unless a leak is confirmed. This contradicts VW’s own official dashboard warning guidance, which instructs drivers to “Stop! Engine coolant level too low, engine coolant temperature too high, or engine coolant system malfunction” and “Do not drive.” This creates a conflict: VW tells customers a coolant warning is urgent and dangerous, while internally telling dealers to do nothing unless symptoms worsen. Meanwhile, owners are left driving vehicles that could overheat, stall, or fail without proper diagnosis. I request NHTSA investigate whether this approach allows VW to underreport or delay addressing a possible defect. I am concerned about the safety and reliability of this vehicle and the potential for this issue to affect other Atlas owners.
Corrective Action:
I am reporting a recurring coolant system issue that raises safety concerns. My 2022 VW Atlas has triggered the coolant warning light several times since new. A dealership eventually replaced the head gasket under warranty, yet the warning returned again months later. At the most recent service visit, a pressure test showed no leak, and I was told the problem was likely "air bubbles" — the same explanation I received before the head gasket was replaced. VW has issued TSB 19-22-01, advising dealers to blame repeated warnings on trapped air and to avoid replacing parts unless a leak is confirmed. This contradicts VW’s own official dashboard warning guidance, which instructs drivers to “Stop! Engine coolant level too low, engine coolant temperature too high, or engine coolant system malfunction” and “Do not drive.” This creates a conflict: VW tells customers a coolant warning is urgent and dangerous, while internally telling dealers to do nothing unless symptoms worsen. Meanwhile, owners are left driving vehicles that could overheat, stall, or fail without proper diagnosis. I request NHTSA investigate whether this approach allows VW to underreport or delay addressing a possible defect. I am concerned about the safety and reliability of this vehicle and the potential for this issue to affect other Atlas owners.
Additional Notes:
I am reporting a recurring coolant system issue that raises safety concerns. My 2022 VW Atlas has triggered the coolant warning light several times since new. A dealership eventually replaced the head gasket under warranty, yet the warning returned again months later. At the most recent service visit, a pressure test showed no leak, and I was told the problem was likely "air bubbles" — the same explanation I received before the head gasket was replaced. VW has issued TSB 19-22-01, advising dealers to blame repeated warnings on trapped air and to avoid replacing parts unless a leak is confirmed. This contradicts VW’s own official dashboard warning guidance, which instructs drivers to “Stop! Engine coolant level too low, engine coolant temperature too high, or engine coolant system malfunction” and “Do not drive.” This creates a conflict: VW tells customers a coolant warning is urgent and dangerous, while internally telling dealers to do nothing unless symptoms worsen. Meanwhile, owners are left driving vehicles that could overheat, stall, or fail without proper diagnosis. I request NHTSA investigate whether this approach allows VW to underreport or delay addressing a possible defect. I am concerned about the safety and reliability of this vehicle and the potential for this issue to affect other Atlas owners.
Mfg Campaign: 11676446
Recall Date: Jul 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My atlas forward collision system malfunctioned causing the automatic emergency braking to turn on when there was no one and nothing in front of me. I was then rear ended. Which ultimately totaled my vehicle. My car said airbag error as well. I called Volkswagen Perrysburg Ohio, to report the incident, was sent to the managers voicemail 7/16/2025. The manager never called me back.
Corrective Action:
My atlas forward collision system malfunctioned causing the automatic emergency braking to turn on when there was no one and nothing in front of me. I was then rear ended. Which ultimately totaled my vehicle. My car said airbag error as well. I called Volkswagen Perrysburg Ohio, to report the incident, was sent to the managers voicemail 7/16/2025. The manager never called me back.
Additional Notes:
My atlas forward collision system malfunctioned causing the automatic emergency braking to turn on when there was no one and nothing in front of me. I was then rear ended. Which ultimately totaled my vehicle. My car said airbag error as well. I called Volkswagen Perrysburg Ohio, to report the incident, was sent to the managers voicemail 7/16/2025. The manager never called me back.
Mfg Campaign: 11675853
Recall Date: Jul 24, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My atlas forward collision system malfunctioned causing the automatic emergency braking to turn on when there was no one and nothing in front of me. I was then rear ended. Which ultimately totaled my vehicle. My car said airbag error as well. I called Volkswagen Perrysburg Ohio, to report the incident, was sent to the managers voicemail 7/16/2025. The manager never called me back.
Corrective Action:
My atlas forward collision system malfunctioned causing the automatic emergency braking to turn on when there was no one and nothing in front of me. I was then rear ended. Which ultimately totaled my vehicle. My car said airbag error as well. I called Volkswagen Perrysburg Ohio, to report the incident, was sent to the managers voicemail 7/16/2025. The manager never called me back.
Additional Notes:
My atlas forward collision system malfunctioned causing the automatic emergency braking to turn on when there was no one and nothing in front of me. I was then rear ended. Which ultimately totaled my vehicle. My car said airbag error as well. I called Volkswagen Perrysburg Ohio, to report the incident, was sent to the managers voicemail 7/16/2025. The manager never called me back.
Mfg Campaign: 11675853
Recall Date: Jul 24, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My atlas forward collision system malfunctioned causing the automatic emergency braking to turn on when there was no one and nothing in front of me. I was then rear ended. Which ultimately totaled my vehicle. My car said airbag error as well. I called Volkswagen Perrysburg Ohio, to report the incident, was sent to the managers voicemail 7/16/2025. The manager never called me back.
Corrective Action:
My atlas forward collision system malfunctioned causing the automatic emergency braking to turn on when there was no one and nothing in front of me. I was then rear ended. Which ultimately totaled my vehicle. My car said airbag error as well. I called Volkswagen Perrysburg Ohio, to report the incident, was sent to the managers voicemail 7/16/2025. The manager never called me back.
Additional Notes:
My atlas forward collision system malfunctioned causing the automatic emergency braking to turn on when there was no one and nothing in front of me. I was then rear ended. Which ultimately totaled my vehicle. My car said airbag error as well. I called Volkswagen Perrysburg Ohio, to report the incident, was sent to the managers voicemail 7/16/2025. The manager never called me back.
Mfg Campaign: 11675853
Recall Date: Jul 24, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine shut-off while still driving between 10-15 mph when entering a gas station and turning uphill. Cannot say for certain, but the vehicle behaved similar to when the "start-stop" engine system activates. Electrical seemingly remained on, could not accelerate, and the dashboard requested something along the lines of needing to "restart." Similar scenario occurred the day prior but this time we were completely stopped. Came to a stop, attempted to accelerate, and the dashboard was referencing the same warning as above. This could clearly cause a major accident especially when it occurs while still moving at a respectable speed. VW offers a switch to turn off this system, but the system does not keep the setting once the vehicle is turned off. It automatically activates upon ignition. Ironically, the failure of unwanted & over-complicated engineering cannot be permanently switched off by the vehicle remembering the last setting unless you wish to spend $100 from a third-party. Hopefully my wife remembers to press the magic button every time she turns on the vehicle.
Corrective Action:
The engine shut-off while still driving between 10-15 mph when entering a gas station and turning uphill. Cannot say for certain, but the vehicle behaved similar to when the "start-stop" engine system activates. Electrical seemingly remained on, could not accelerate, and the dashboard requested something along the lines of needing to "restart." Similar scenario occurred the day prior but this time we were completely stopped. Came to a stop, attempted to accelerate, and the dashboard was referencing the same warning as above. This could clearly cause a major accident especially when it occurs while still moving at a respectable speed. VW offers a switch to turn off this system, but the system does not keep the setting once the vehicle is turned off. It automatically activates upon ignition. Ironically, the failure of unwanted & over-complicated engineering cannot be permanently switched off by the vehicle remembering the last setting unless you wish to spend $100 from a third-party. Hopefully my wife remembers to press the magic button every time she turns on the vehicle.
Additional Notes:
The engine shut-off while still driving between 10-15 mph when entering a gas station and turning uphill. Cannot say for certain, but the vehicle behaved similar to when the "start-stop" engine system activates. Electrical seemingly remained on, could not accelerate, and the dashboard requested something along the lines of needing to "restart." Similar scenario occurred the day prior but this time we were completely stopped. Came to a stop, attempted to accelerate, and the dashboard was referencing the same warning as above. This could clearly cause a major accident especially when it occurs while still moving at a respectable speed. VW offers a switch to turn off this system, but the system does not keep the setting once the vehicle is turned off. It automatically activates upon ignition. Ironically, the failure of unwanted & over-complicated engineering cannot be permanently switched off by the vehicle remembering the last setting unless you wish to spend $100 from a third-party. Hopefully my wife remembers to press the magic button every time she turns on the vehicle.
Mfg Campaign: 11674884
Recall Date: Jul 20, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine shut-off while still driving between 10-15 mph when entering a gas station and turning uphill. Cannot say for certain, but the vehicle behaved similar to when the "start-stop" engine system activates. Electrical seemingly remained on, could not accelerate, and the dashboard requested something along the lines of needing to "restart." Similar scenario occurred the day prior but this time we were completely stopped. Came to a stop, attempted to accelerate, and the dashboard was referencing the same warning as above. This could clearly cause a major accident especially when it occurs while still moving at a respectable speed. VW offers a switch to turn off this system, but the system does not keep the setting once the vehicle is turned off. It automatically activates upon ignition. Ironically, the failure of unwanted & over-complicated engineering cannot be permanently switched off by the vehicle remembering the last setting unless you wish to spend $100 from a third-party. Hopefully my wife remembers to press the magic button every time she turns on the vehicle.
Corrective Action:
The engine shut-off while still driving between 10-15 mph when entering a gas station and turning uphill. Cannot say for certain, but the vehicle behaved similar to when the "start-stop" engine system activates. Electrical seemingly remained on, could not accelerate, and the dashboard requested something along the lines of needing to "restart." Similar scenario occurred the day prior but this time we were completely stopped. Came to a stop, attempted to accelerate, and the dashboard was referencing the same warning as above. This could clearly cause a major accident especially when it occurs while still moving at a respectable speed. VW offers a switch to turn off this system, but the system does not keep the setting once the vehicle is turned off. It automatically activates upon ignition. Ironically, the failure of unwanted & over-complicated engineering cannot be permanently switched off by the vehicle remembering the last setting unless you wish to spend $100 from a third-party. Hopefully my wife remembers to press the magic button every time she turns on the vehicle.
Additional Notes:
The engine shut-off while still driving between 10-15 mph when entering a gas station and turning uphill. Cannot say for certain, but the vehicle behaved similar to when the "start-stop" engine system activates. Electrical seemingly remained on, could not accelerate, and the dashboard requested something along the lines of needing to "restart." Similar scenario occurred the day prior but this time we were completely stopped. Came to a stop, attempted to accelerate, and the dashboard was referencing the same warning as above. This could clearly cause a major accident especially when it occurs while still moving at a respectable speed. VW offers a switch to turn off this system, but the system does not keep the setting once the vehicle is turned off. It automatically activates upon ignition. Ironically, the failure of unwanted & over-complicated engineering cannot be permanently switched off by the vehicle remembering the last setting unless you wish to spend $100 from a third-party. Hopefully my wife remembers to press the magic button every time she turns on the vehicle.
Mfg Campaign: 11674884
Recall Date: Jul 20, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The engine shut-off while still driving between 10-15 mph when entering a gas station and turning uphill. Cannot say for certain, but the vehicle behaved similar to when the "start-stop" engine system activates. Electrical seemingly remained on, could not accelerate, and the dashboard requested something along the lines of needing to "restart." Similar scenario occurred the day prior but this time we were completely stopped. Came to a stop, attempted to accelerate, and the dashboard was referencing the same warning as above. This could clearly cause a major accident especially when it occurs while still moving at a respectable speed. VW offers a switch to turn off this system, but the system does not keep the setting once the vehicle is turned off. It automatically activates upon ignition. Ironically, the failure of unwanted & over-complicated engineering cannot be permanently switched off by the vehicle remembering the last setting unless you wish to spend $100 from a third-party. Hopefully my wife remembers to press the magic button every time she turns on the vehicle.
Corrective Action:
The engine shut-off while still driving between 10-15 mph when entering a gas station and turning uphill. Cannot say for certain, but the vehicle behaved similar to when the "start-stop" engine system activates. Electrical seemingly remained on, could not accelerate, and the dashboard requested something along the lines of needing to "restart." Similar scenario occurred the day prior but this time we were completely stopped. Came to a stop, attempted to accelerate, and the dashboard was referencing the same warning as above. This could clearly cause a major accident especially when it occurs while still moving at a respectable speed. VW offers a switch to turn off this system, but the system does not keep the setting once the vehicle is turned off. It automatically activates upon ignition. Ironically, the failure of unwanted & over-complicated engineering cannot be permanently switched off by the vehicle remembering the last setting unless you wish to spend $100 from a third-party. Hopefully my wife remembers to press the magic button every time she turns on the vehicle.
Additional Notes:
The engine shut-off while still driving between 10-15 mph when entering a gas station and turning uphill. Cannot say for certain, but the vehicle behaved similar to when the "start-stop" engine system activates. Electrical seemingly remained on, could not accelerate, and the dashboard requested something along the lines of needing to "restart." Similar scenario occurred the day prior but this time we were completely stopped. Came to a stop, attempted to accelerate, and the dashboard was referencing the same warning as above. This could clearly cause a major accident especially when it occurs while still moving at a respectable speed. VW offers a switch to turn off this system, but the system does not keep the setting once the vehicle is turned off. It automatically activates upon ignition. Ironically, the failure of unwanted & over-complicated engineering cannot be permanently switched off by the vehicle remembering the last setting unless you wish to spend $100 from a third-party. Hopefully my wife remembers to press the magic button every time she turns on the vehicle.
Mfg Campaign: 11674884
Recall Date: Jul 20, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Error: Airbag and the passenger airbag isn’t working. There is a recall for the atlas but my vin isn’t in there. No recall for the brakes but they are in a class action lawsuit and they are squeeling, vibrate and feel like they won’t stop. Dealership claims nothing wrong. But my car I traded in didn’t feel like this. Vw need to take action before accidents happen.
Corrective Action:
Error: Airbag and the passenger airbag isn’t working. There is a recall for the atlas but my vin isn’t in there. No recall for the brakes but they are in a class action lawsuit and they are squeeling, vibrate and feel like they won’t stop. Dealership claims nothing wrong. But my car I traded in didn’t feel like this. Vw need to take action before accidents happen.
Additional Notes:
Error: Airbag and the passenger airbag isn’t working. There is a recall for the atlas but my vin isn’t in there. No recall for the brakes but they are in a class action lawsuit and they are squeeling, vibrate and feel like they won’t stop. Dealership claims nothing wrong. But my car I traded in didn’t feel like this. Vw need to take action before accidents happen.
Mfg Campaign: 11671471
Recall Date: Jul 6, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Error: Airbag and the passenger airbag isn’t working. There is a recall for the atlas but my vin isn’t in there. No recall for the brakes but they are in a class action lawsuit and they are squeeling, vibrate and feel like they won’t stop. Dealership claims nothing wrong. But my car I traded in didn’t feel like this. Vw need to take action before accidents happen.
Corrective Action:
Error: Airbag and the passenger airbag isn’t working. There is a recall for the atlas but my vin isn’t in there. No recall for the brakes but they are in a class action lawsuit and they are squeeling, vibrate and feel like they won’t stop. Dealership claims nothing wrong. But my car I traded in didn’t feel like this. Vw need to take action before accidents happen.
Additional Notes:
Error: Airbag and the passenger airbag isn’t working. There is a recall for the atlas but my vin isn’t in there. No recall for the brakes but they are in a class action lawsuit and they are squeeling, vibrate and feel like they won’t stop. Dealership claims nothing wrong. But my car I traded in didn’t feel like this. Vw need to take action before accidents happen.
Mfg Campaign: 11671471
Recall Date: Jul 6, 2025
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
UNKNOWN - bought vehicle last year. The right passenger headlight LED strip went out which ended up costing $1600. The drivers side headlight LED strip just went out, which is going to cost me another $1600. Looking online, it looks like many other VW Atlas owners are experiencing the same issues, all within 20-60k miles of having their vehicles. There needs to be a safety recall for these headlights. To have to pay $1600 to get this fixed is absolutely ridiculous. The only way to fix the LED strips is to replace the entire headlight which is why they're charging so much money to do so.
Corrective Action:
UNKNOWN - bought vehicle last year. The right passenger headlight LED strip went out which ended up costing $1600. The drivers side headlight LED strip just went out, which is going to cost me another $1600. Looking online, it looks like many other VW Atlas owners are experiencing the same issues, all within 20-60k miles of having their vehicles. There needs to be a safety recall for these headlights. To have to pay $1600 to get this fixed is absolutely ridiculous. The only way to fix the LED strips is to replace the entire headlight which is why they're charging so much money to do so.
Additional Notes:
UNKNOWN - bought vehicle last year. The right passenger headlight LED strip went out which ended up costing $1600. The drivers side headlight LED strip just went out, which is going to cost me another $1600. Looking online, it looks like many other VW Atlas owners are experiencing the same issues, all within 20-60k miles of having their vehicles. There needs to be a safety recall for these headlights. To have to pay $1600 to get this fixed is absolutely ridiculous. The only way to fix the LED strips is to replace the entire headlight which is why they're charging so much money to do so.
Mfg Campaign: 11669927
Recall Date: Jun 28, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The passenger air bag has a faulty sensor and the instrument cluster has an intermittent warning with audible chime. We are unable to use the vehicle for safe transportation and we are intermittently bombarded with the chime while driving. The dealership cannot repair until July 3 and does not offer any alternative transportation in the mean time or any loaner during repair. We have contacted VW Customer Care and they refuse to do anything about it. They have directed us to the dealership. We are unable to get around as a family currently due to this issue. There is an active recall for this issue.
Corrective Action:
The passenger air bag has a faulty sensor and the instrument cluster has an intermittent warning with audible chime. We are unable to use the vehicle for safe transportation and we are intermittently bombarded with the chime while driving. The dealership cannot repair until July 3 and does not offer any alternative transportation in the mean time or any loaner during repair. We have contacted VW Customer Care and they refuse to do anything about it. They have directed us to the dealership. We are unable to get around as a family currently due to this issue. There is an active recall for this issue.
Additional Notes:
The passenger air bag has a faulty sensor and the instrument cluster has an intermittent warning with audible chime. We are unable to use the vehicle for safe transportation and we are intermittently bombarded with the chime while driving. The dealership cannot repair until July 3 and does not offer any alternative transportation in the mean time or any loaner during repair. We have contacted VW Customer Care and they refuse to do anything about it. They have directed us to the dealership. We are unable to get around as a family currently due to this issue. There is an active recall for this issue.
Mfg Campaign: 11665932
Recall Date: Jun 9, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The passenger air bag has a faulty sensor and the instrument cluster has an intermittent warning with audible chime. We are unable to use the vehicle for safe transportation and we are intermittently bombarded with the chime while driving. The dealership cannot repair until July 3 and does not offer any alternative transportation in the mean time or any loaner during repair. We have contacted VW Customer Care and they refuse to do anything about it. They have directed us to the dealership. We are unable to get around as a family currently due to this issue. There is an active recall for this issue.
Corrective Action:
The passenger air bag has a faulty sensor and the instrument cluster has an intermittent warning with audible chime. We are unable to use the vehicle for safe transportation and we are intermittently bombarded with the chime while driving. The dealership cannot repair until July 3 and does not offer any alternative transportation in the mean time or any loaner during repair. We have contacted VW Customer Care and they refuse to do anything about it. They have directed us to the dealership. We are unable to get around as a family currently due to this issue. There is an active recall for this issue.
Additional Notes:
The passenger air bag has a faulty sensor and the instrument cluster has an intermittent warning with audible chime. We are unable to use the vehicle for safe transportation and we are intermittently bombarded with the chime while driving. The dealership cannot repair until July 3 and does not offer any alternative transportation in the mean time or any loaner during repair. We have contacted VW Customer Care and they refuse to do anything about it. They have directed us to the dealership. We are unable to get around as a family currently due to this issue. There is an active recall for this issue.
Mfg Campaign: 11665932
Recall Date: Jun 9, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Loud metallic grinding sound when braking is present all the time. The dealer indicated that this is normal for the VW Atlas. However, the issue is that the driver will never know when the brake is functioning properly compared to the sound that often indicates worn-out brake pads (where the metal backing plate is scraping against the rotor). This could cause a collision if not properly fixed.
Corrective Action:
Loud metallic grinding sound when braking is present all the time. The dealer indicated that this is normal for the VW Atlas. However, the issue is that the driver will never know when the brake is functioning properly compared to the sound that often indicates worn-out brake pads (where the metal backing plate is scraping against the rotor). This could cause a collision if not properly fixed.
Additional Notes:
Loud metallic grinding sound when braking is present all the time. The dealer indicated that this is normal for the VW Atlas. However, the issue is that the driver will never know when the brake is functioning properly compared to the sound that often indicates worn-out brake pads (where the metal backing plate is scraping against the rotor). This could cause a collision if not properly fixed.
Mfg Campaign: 11660819
Recall Date: May 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
our anti-theft alert kept being triiggered. doors on vehicle would not lock. normally while driving vehicle at around 10 mph the doors of the vehicle would automatically lock but now they will not lock. i tried to manually lock by pushing the lock button but no luck. Driving down the highway at the posted speed limit of 75 mph you could open the driver door ,front passenger door and both backseat doors. I took it to the VW dealership and the Asst service manager said it was a software issue and corrected it. Vehicle worked for about 6 weeks then we got the anti-theft alert and doors would not lock and going down the highway you could open. took back to VW dealership and they said it was a front door latch ,part number 5K1-837-015-J, was failing internally and was replaced and erased the faults. at the first incident vehicle had just over 52K miles and the repair it had 59245 miles. my biggest complaint it would allow you to open the vehicle while driving and if in a wreck all doors could potentially come open on impact
Corrective Action:
our anti-theft alert kept being triiggered. doors on vehicle would not lock. normally while driving vehicle at around 10 mph the doors of the vehicle would automatically lock but now they will not lock. i tried to manually lock by pushing the lock button but no luck. Driving down the highway at the posted speed limit of 75 mph you could open the driver door ,front passenger door and both backseat doors. I took it to the VW dealership and the Asst service manager said it was a software issue and corrected it. Vehicle worked for about 6 weeks then we got the anti-theft alert and doors would not lock and going down the highway you could open. took back to VW dealership and they said it was a front door latch ,part number 5K1-837-015-J, was failing internally and was replaced and erased the faults. at the first incident vehicle had just over 52K miles and the repair it had 59245 miles. my biggest complaint it would allow you to open the vehicle while driving and if in a wreck all doors could potentially come open on impact
Additional Notes:
our anti-theft alert kept being triiggered. doors on vehicle would not lock. normally while driving vehicle at around 10 mph the doors of the vehicle would automatically lock but now they will not lock. i tried to manually lock by pushing the lock button but no luck. Driving down the highway at the posted speed limit of 75 mph you could open the driver door ,front passenger door and both backseat doors. I took it to the VW dealership and the Asst service manager said it was a software issue and corrected it. Vehicle worked for about 6 weeks then we got the anti-theft alert and doors would not lock and going down the highway you could open. took back to VW dealership and they said it was a front door latch ,part number 5K1-837-015-J, was failing internally and was replaced and erased the faults. at the first incident vehicle had just over 52K miles and the repair it had 59245 miles. my biggest complaint it would allow you to open the vehicle while driving and if in a wreck all doors could potentially come open on impact
Mfg Campaign: 11657781
Recall Date: Apr 30, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When the vehicle is at a stop or slowing maybe to park the engine shuts down. I get a start/stop error and it indicates I must restart the car manually. I then have to put the car in park and restart the vehicle. This has happened while the vehicle was in motion and in major city traffic. The vehicle displays a check engine light now. It is currently at the dealership being serviced.
Corrective Action:
When the vehicle is at a stop or slowing maybe to park the engine shuts down. I get a start/stop error and it indicates I must restart the car manually. I then have to put the car in park and restart the vehicle. This has happened while the vehicle was in motion and in major city traffic. The vehicle displays a check engine light now. It is currently at the dealership being serviced.
Additional Notes:
When the vehicle is at a stop or slowing maybe to park the engine shuts down. I get a start/stop error and it indicates I must restart the car manually. I then have to put the car in park and restart the vehicle. This has happened while the vehicle was in motion and in major city traffic. The vehicle displays a check engine light now. It is currently at the dealership being serviced.
Mfg Campaign: 11656729
Recall Date: Apr 25, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Since the car was purchased brand new, I have had severe brake grinding noises, brake grabbing, and inconsistent braking at both slow and high speeds. I've taken to the dealership many times to have the brakes checked and told each time the noise is a common complaint. I have requested the brakes be further inspected and one time the brakes were measured and was told it was within normal wear when the car had less than 15,000 miles. The noises and inconsistency of brakes makes it unsafe to operate.
Corrective Action:
Since the car was purchased brand new, I have had severe brake grinding noises, brake grabbing, and inconsistent braking at both slow and high speeds. I've taken to the dealership many times to have the brakes checked and told each time the noise is a common complaint. I have requested the brakes be further inspected and one time the brakes were measured and was told it was within normal wear when the car had less than 15,000 miles. The noises and inconsistency of brakes makes it unsafe to operate.
Additional Notes:
Since the car was purchased brand new, I have had severe brake grinding noises, brake grabbing, and inconsistent braking at both slow and high speeds. I've taken to the dealership many times to have the brakes checked and told each time the noise is a common complaint. I have requested the brakes be further inspected and one time the brakes were measured and was told it was within normal wear when the car had less than 15,000 miles. The noises and inconsistency of brakes makes it unsafe to operate.
Mfg Campaign: 11654521
Recall Date: Apr 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Error start/stop, vehicle has been stalling while moving at a slow speed or while idle, sitting in a drivethru ordering food,pulling into parking spot or turning off of the road at the light. The vehicle stalls out you have to put it in park to restart . Very dangerous especially while in the road. Just purchased vehicle February 3rd 2025, have had other issues very same night ,check left taillight kept coming on, but taillight not out, took to dealership ery next morning, they stated could not duplicate, nothing they can do, it is still doing it. Brakes when backing out started making a noise now too.
Corrective Action:
Error start/stop, vehicle has been stalling while moving at a slow speed or while idle, sitting in a drivethru ordering food,pulling into parking spot or turning off of the road at the light. The vehicle stalls out you have to put it in park to restart . Very dangerous especially while in the road. Just purchased vehicle February 3rd 2025, have had other issues very same night ,check left taillight kept coming on, but taillight not out, took to dealership ery next morning, they stated could not duplicate, nothing they can do, it is still doing it. Brakes when backing out started making a noise now too.
Additional Notes:
Error start/stop, vehicle has been stalling while moving at a slow speed or while idle, sitting in a drivethru ordering food,pulling into parking spot or turning off of the road at the light. The vehicle stalls out you have to put it in park to restart . Very dangerous especially while in the road. Just purchased vehicle February 3rd 2025, have had other issues very same night ,check left taillight kept coming on, but taillight not out, took to dealership ery next morning, they stated could not duplicate, nothing they can do, it is still doing it. Brakes when backing out started making a noise now too.
Mfg Campaign: 11652984
Recall Date: Apr 6, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Error start/stop, vehicle has been stalling while moving at a slow speed or while idle, sitting in a drivethru ordering food,pulling into parking spot or turning off of the road at the light. The vehicle stalls out you have to put it in park to restart . Very dangerous especially while in the road. Just purchased vehicle February 3rd 2025, have had other issues very same night ,check left taillight kept coming on, but taillight not out, took to dealership ery next morning, they stated could not duplicate, nothing they can do, it is still doing it. Brakes when backing out started making a noise now too.
Corrective Action:
Error start/stop, vehicle has been stalling while moving at a slow speed or while idle, sitting in a drivethru ordering food,pulling into parking spot or turning off of the road at the light. The vehicle stalls out you have to put it in park to restart . Very dangerous especially while in the road. Just purchased vehicle February 3rd 2025, have had other issues very same night ,check left taillight kept coming on, but taillight not out, took to dealership ery next morning, they stated could not duplicate, nothing they can do, it is still doing it. Brakes when backing out started making a noise now too.
Additional Notes:
Error start/stop, vehicle has been stalling while moving at a slow speed or while idle, sitting in a drivethru ordering food,pulling into parking spot or turning off of the road at the light. The vehicle stalls out you have to put it in park to restart . Very dangerous especially while in the road. Just purchased vehicle February 3rd 2025, have had other issues very same night ,check left taillight kept coming on, but taillight not out, took to dealership ery next morning, they stated could not duplicate, nothing they can do, it is still doing it. Brakes when backing out started making a noise now too.
Mfg Campaign: 11652984
Recall Date: Apr 6, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle randomly sputters and stalls out coming to a stop. Dash displays Please Manually Restart Engine. Auto start stop is deactivated.No CEL. Freeze frame data shows multiple misfires and a P050700 freeze frame data code. Car was just serviced for 30k including a top end treatment.
Corrective Action:
Vehicle randomly sputters and stalls out coming to a stop. Dash displays Please Manually Restart Engine. Auto start stop is deactivated.No CEL. Freeze frame data shows multiple misfires and a P050700 freeze frame data code. Car was just serviced for 30k including a top end treatment.
Additional Notes:
Vehicle randomly sputters and stalls out coming to a stop. Dash displays Please Manually Restart Engine. Auto start stop is deactivated.No CEL. Freeze frame data shows multiple misfires and a P050700 freeze frame data code. Car was just serviced for 30k including a top end treatment.
Mfg Campaign: 11652863
Recall Date: Apr 4, 2025
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Valencia, CA • 36 yrs
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