Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 42HX
Recall Date: Jun 25, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 13i4, Audi: 13i5
Recall Date: Oct 7, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 47T2
Recall Date: Sep 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Consumer Complaints
125 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I believe the charcoal cannister failed in my situation. I was driving my car on the highway in stop and go rush hour traffic and my car stalled out. I had to put it in park, press the break and the start button to get it going again. I was very close to getting rear ended. No warnings came on and no codes are up for the dealership to fix. I went to the dealership and they stated they couldn't recreate the problem and don't see a code, so therefore cannot fix anything. This same issue is noted in many instances online and in forums and chats about the 2023 atlas.
Corrective Action:
I believe the charcoal cannister failed in my situation. I was driving my car on the highway in stop and go rush hour traffic and my car stalled out. I had to put it in park, press the break and the start button to get it going again. I was very close to getting rear ended. No warnings came on and no codes are up for the dealership to fix. I went to the dealership and they stated they couldn't recreate the problem and don't see a code, so therefore cannot fix anything. This same issue is noted in many instances online and in forums and chats about the 2023 atlas.
Additional Notes:
I believe the charcoal cannister failed in my situation. I was driving my car on the highway in stop and go rush hour traffic and my car stalled out. I had to put it in park, press the break and the start button to get it going again. I was very close to getting rear ended. No warnings came on and no codes are up for the dealership to fix. I went to the dealership and they stated they couldn't recreate the problem and don't see a code, so therefore cannot fix anything. This same issue is noted in many instances online and in forums and chats about the 2023 atlas.
Mfg Campaign: 11676917
Recall Date: Jul 29, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The breaks make a screeching sound and you can feel in the pedal the car wobbling/slipping. I took to be repaired under warranty and they said there's nothing wrong. Break pads and breaks are in good health accord them. They have no explaination for the sound.
Corrective Action:
The breaks make a screeching sound and you can feel in the pedal the car wobbling/slipping. I took to be repaired under warranty and they said there's nothing wrong. Break pads and breaks are in good health accord them. They have no explaination for the sound.
Additional Notes:
The breaks make a screeching sound and you can feel in the pedal the car wobbling/slipping. I took to be repaired under warranty and they said there's nothing wrong. Break pads and breaks are in good health accord them. They have no explaination for the sound.
Mfg Campaign: 11675490
Recall Date: Jul 22, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I own a 2023 VW Atlas purchased new from a Volkswagen dealership. In October 2024, while the vehicle was under warranty, I reported engine hesitation, rough idle, and near-stalling. I showed the service advisor a video I recorded of the issue happening in real time. Despite this, the dealership refused to investigate further because no check engine light or fault codes were present. I was sent home without diagnosis or documentation. Months later, the issue worsened and was diagnosed as a failed fuel injector — now quoted at nearly $3,000 to repair, plus a $175 diagnostic fee. VW refuses to cover the cost or provide goodwill assistance, stating that the dealership couldn’t replicate the issue and therefore couldn’t act. I was also denied the ability to speak with a service manager when the failure occurred. This injector issue clearly began during the warranty period and was dismissed without proper investigation. The behavior compromised the vehicle’s driveability and posed a potential safety risk to me and my children. There needs to be accountability when clear evidence is provided and dealerships refuse to act until the problem escalates past warranty coverage. I am requesting that NHTSA investigate fuel injector failures in the 2023 VW Atlas and the pattern of warranty denial tied to lack of fault codes, despite clear performance issues and owner-supplied evidence.
Corrective Action:
I own a 2023 VW Atlas purchased new from a Volkswagen dealership. In October 2024, while the vehicle was under warranty, I reported engine hesitation, rough idle, and near-stalling. I showed the service advisor a video I recorded of the issue happening in real time. Despite this, the dealership refused to investigate further because no check engine light or fault codes were present. I was sent home without diagnosis or documentation. Months later, the issue worsened and was diagnosed as a failed fuel injector — now quoted at nearly $3,000 to repair, plus a $175 diagnostic fee. VW refuses to cover the cost or provide goodwill assistance, stating that the dealership couldn’t replicate the issue and therefore couldn’t act. I was also denied the ability to speak with a service manager when the failure occurred. This injector issue clearly began during the warranty period and was dismissed without proper investigation. The behavior compromised the vehicle’s driveability and posed a potential safety risk to me and my children. There needs to be accountability when clear evidence is provided and dealerships refuse to act until the problem escalates past warranty coverage. I am requesting that NHTSA investigate fuel injector failures in the 2023 VW Atlas and the pattern of warranty denial tied to lack of fault codes, despite clear performance issues and owner-supplied evidence.
Additional Notes:
I own a 2023 VW Atlas purchased new from a Volkswagen dealership. In October 2024, while the vehicle was under warranty, I reported engine hesitation, rough idle, and near-stalling. I showed the service advisor a video I recorded of the issue happening in real time. Despite this, the dealership refused to investigate further because no check engine light or fault codes were present. I was sent home without diagnosis or documentation. Months later, the issue worsened and was diagnosed as a failed fuel injector — now quoted at nearly $3,000 to repair, plus a $175 diagnostic fee. VW refuses to cover the cost or provide goodwill assistance, stating that the dealership couldn’t replicate the issue and therefore couldn’t act. I was also denied the ability to speak with a service manager when the failure occurred. This injector issue clearly began during the warranty period and was dismissed without proper investigation. The behavior compromised the vehicle’s driveability and posed a potential safety risk to me and my children. There needs to be accountability when clear evidence is provided and dealerships refuse to act until the problem escalates past warranty coverage. I am requesting that NHTSA investigate fuel injector failures in the 2023 VW Atlas and the pattern of warranty denial tied to lack of fault codes, despite clear performance issues and owner-supplied evidence.
Mfg Campaign: 11674362
Recall Date: Jul 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I own a 2023 VW Atlas purchased new from a Volkswagen dealership. In October 2024, while the vehicle was under warranty, I reported engine hesitation, rough idle, and near-stalling. I showed the service advisor a video I recorded of the issue happening in real time. Despite this, the dealership refused to investigate further because no check engine light or fault codes were present. I was sent home without diagnosis or documentation. Months later, the issue worsened and was diagnosed as a failed fuel injector — now quoted at nearly $3,000 to repair, plus a $175 diagnostic fee. VW refuses to cover the cost or provide goodwill assistance, stating that the dealership couldn’t replicate the issue and therefore couldn’t act. I was also denied the ability to speak with a service manager when the failure occurred. This injector issue clearly began during the warranty period and was dismissed without proper investigation. The behavior compromised the vehicle’s driveability and posed a potential safety risk to me and my children. There needs to be accountability when clear evidence is provided and dealerships refuse to act until the problem escalates past warranty coverage. I am requesting that NHTSA investigate fuel injector failures in the 2023 VW Atlas and the pattern of warranty denial tied to lack of fault codes, despite clear performance issues and owner-supplied evidence.
Corrective Action:
I own a 2023 VW Atlas purchased new from a Volkswagen dealership. In October 2024, while the vehicle was under warranty, I reported engine hesitation, rough idle, and near-stalling. I showed the service advisor a video I recorded of the issue happening in real time. Despite this, the dealership refused to investigate further because no check engine light or fault codes were present. I was sent home without diagnosis or documentation. Months later, the issue worsened and was diagnosed as a failed fuel injector — now quoted at nearly $3,000 to repair, plus a $175 diagnostic fee. VW refuses to cover the cost or provide goodwill assistance, stating that the dealership couldn’t replicate the issue and therefore couldn’t act. I was also denied the ability to speak with a service manager when the failure occurred. This injector issue clearly began during the warranty period and was dismissed without proper investigation. The behavior compromised the vehicle’s driveability and posed a potential safety risk to me and my children. There needs to be accountability when clear evidence is provided and dealerships refuse to act until the problem escalates past warranty coverage. I am requesting that NHTSA investigate fuel injector failures in the 2023 VW Atlas and the pattern of warranty denial tied to lack of fault codes, despite clear performance issues and owner-supplied evidence.
Additional Notes:
I own a 2023 VW Atlas purchased new from a Volkswagen dealership. In October 2024, while the vehicle was under warranty, I reported engine hesitation, rough idle, and near-stalling. I showed the service advisor a video I recorded of the issue happening in real time. Despite this, the dealership refused to investigate further because no check engine light or fault codes were present. I was sent home without diagnosis or documentation. Months later, the issue worsened and was diagnosed as a failed fuel injector — now quoted at nearly $3,000 to repair, plus a $175 diagnostic fee. VW refuses to cover the cost or provide goodwill assistance, stating that the dealership couldn’t replicate the issue and therefore couldn’t act. I was also denied the ability to speak with a service manager when the failure occurred. This injector issue clearly began during the warranty period and was dismissed without proper investigation. The behavior compromised the vehicle’s driveability and posed a potential safety risk to me and my children. There needs to be accountability when clear evidence is provided and dealerships refuse to act until the problem escalates past warranty coverage. I am requesting that NHTSA investigate fuel injector failures in the 2023 VW Atlas and the pattern of warranty denial tied to lack of fault codes, despite clear performance issues and owner-supplied evidence.
Mfg Campaign: 11674362
Recall Date: Jul 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Had a rear door open on the vehicle and secured my [XXX] into his car seat. Remote started the vehicle though VW carnet app and placed my things inside then closed the door. Command from the app then locked the doors and did not start it. my [XXX] was trapped in the vehicle during a heatwave 98 on that day. called 911 and my partner after getting help for someone near by and lucky he was able to unlock it with his phone remotely. My partner is a service tech for a different auto manufacturer and he was able to isolate and duplicate this unsafe concern. Vehicle will not lock or start with front doors or hatch open. But with only rear doors open it will lock and not start. Brought vehicle to local VW dealer and confirmed concern with them. They said car shouldn't lock if it isn't starting. They contacted technical assistance and they had them try this concern on other like vehicles and they verified that all VWs will lock rear doors when open and not start when using app. VW tech support said it must be normal operation. They advised me to contacted customer care and they said if no faults were found then no problem exists. Clearly the problem is children and animals can get trapped in the car but they said it was working as designed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Had a rear door open on the vehicle and secured my [XXX] into his car seat. Remote started the vehicle though VW carnet app and placed my things inside then closed the door. Command from the app then locked the doors and did not start it. my [XXX] was trapped in the vehicle during a heatwave 98 on that day. called 911 and my partner after getting help for someone near by and lucky he was able to unlock it with his phone remotely. My partner is a service tech for a different auto manufacturer and he was able to isolate and duplicate this unsafe concern. Vehicle will not lock or start with front doors or hatch open. But with only rear doors open it will lock and not start. Brought vehicle to local VW dealer and confirmed concern with them. They said car shouldn't lock if it isn't starting. They contacted technical assistance and they had them try this concern on other like vehicles and they verified that all VWs will lock rear doors when open and not start when using app. VW tech support said it must be normal operation. They advised me to contacted customer care and they said if no faults were found then no problem exists. Clearly the problem is children and animals can get trapped in the car but they said it was working as designed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Had a rear door open on the vehicle and secured my [XXX] into his car seat. Remote started the vehicle though VW carnet app and placed my things inside then closed the door. Command from the app then locked the doors and did not start it. my [XXX] was trapped in the vehicle during a heatwave 98 on that day. called 911 and my partner after getting help for someone near by and lucky he was able to unlock it with his phone remotely. My partner is a service tech for a different auto manufacturer and he was able to isolate and duplicate this unsafe concern. Vehicle will not lock or start with front doors or hatch open. But with only rear doors open it will lock and not start. Brought vehicle to local VW dealer and confirmed concern with them. They said car shouldn't lock if it isn't starting. They contacted technical assistance and they had them try this concern on other like vehicles and they verified that all VWs will lock rear doors when open and not start when using app. VW tech support said it must be normal operation. They advised me to contacted customer care and they said if no faults were found then no problem exists. Clearly the problem is children and animals can get trapped in the car but they said it was working as designed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670855
Recall Date: Jul 2, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake rotors cause vehicle vibrations while applying steady brake pressure at speeds above 30 MPH. This is a manufacturing defect with the Brake rotors, a class action suit has been initiated on this issue and Volkswagen is aware of the issue with the Atlas for MY 2023 and others but has refused to address it. This represents safety issue for the vehicle as braking may be compromised at higher speeds. Class Action - https://milberg.com/news/vw-atlas-brake-defect-lawsuit/ Also, brake pads at low speed grind, possibly due to brake pad material or a faulty issue with the brake pad in the manufacturing process or from the vendor.
Corrective Action:
Brake rotors cause vehicle vibrations while applying steady brake pressure at speeds above 30 MPH. This is a manufacturing defect with the Brake rotors, a class action suit has been initiated on this issue and Volkswagen is aware of the issue with the Atlas for MY 2023 and others but has refused to address it. This represents safety issue for the vehicle as braking may be compromised at higher speeds. Class Action - https://milberg.com/news/vw-atlas-brake-defect-lawsuit/ Also, brake pads at low speed grind, possibly due to brake pad material or a faulty issue with the brake pad in the manufacturing process or from the vendor.
Additional Notes:
Brake rotors cause vehicle vibrations while applying steady brake pressure at speeds above 30 MPH. This is a manufacturing defect with the Brake rotors, a class action suit has been initiated on this issue and Volkswagen is aware of the issue with the Atlas for MY 2023 and others but has refused to address it. This represents safety issue for the vehicle as braking may be compromised at higher speeds. Class Action - https://milberg.com/news/vw-atlas-brake-defect-lawsuit/ Also, brake pads at low speed grind, possibly due to brake pad material or a faulty issue with the brake pad in the manufacturing process or from the vendor.
Mfg Campaign: 11669407
Recall Date: Jun 26, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving home when I noticed that the check engine light was on. I stopped and checked the dash, infotainment display and VW app for what the problem was, the app showed no faults and all parameters had green checks. Only message on the dash was "Start Stop Error". Car ran fine and didn't seem to have any issue other than the auto start feature not working so I finished my drive home. When I approached my driveway I stepped on the brakes and the car pulled hard to the left and I went into the oncoming lane. I was lucky no-one was coming the other way. I could have hit someone head on. Once parked in the driveway I inspected the car and found that alot of oil was leaking from many places under the car and the passenger side and rear of car was covered in oil also. Engine compartment was soaked in oil on the passengers side. The passengers side front tire, wheel and brake components were dripping & soaked with oil. The large oil leak got in the brakes and on the tire causing me to swerve into the oncoming lane when i applied the brakes. This car had no leaks of any kind before this incident. Photo of oil on driveway VW5 was after car was parked for only 5 -10 minutes. Picture VW1,2 and 3 show wheel and brake soaked in oil. VW4 shows tire soaked in oil
Corrective Action:
I was driving home when I noticed that the check engine light was on. I stopped and checked the dash, infotainment display and VW app for what the problem was, the app showed no faults and all parameters had green checks. Only message on the dash was "Start Stop Error". Car ran fine and didn't seem to have any issue other than the auto start feature not working so I finished my drive home. When I approached my driveway I stepped on the brakes and the car pulled hard to the left and I went into the oncoming lane. I was lucky no-one was coming the other way. I could have hit someone head on. Once parked in the driveway I inspected the car and found that alot of oil was leaking from many places under the car and the passenger side and rear of car was covered in oil also. Engine compartment was soaked in oil on the passengers side. The passengers side front tire, wheel and brake components were dripping & soaked with oil. The large oil leak got in the brakes and on the tire causing me to swerve into the oncoming lane when i applied the brakes. This car had no leaks of any kind before this incident. Photo of oil on driveway VW5 was after car was parked for only 5 -10 minutes. Picture VW1,2 and 3 show wheel and brake soaked in oil. VW4 shows tire soaked in oil
Additional Notes:
I was driving home when I noticed that the check engine light was on. I stopped and checked the dash, infotainment display and VW app for what the problem was, the app showed no faults and all parameters had green checks. Only message on the dash was "Start Stop Error". Car ran fine and didn't seem to have any issue other than the auto start feature not working so I finished my drive home. When I approached my driveway I stepped on the brakes and the car pulled hard to the left and I went into the oncoming lane. I was lucky no-one was coming the other way. I could have hit someone head on. Once parked in the driveway I inspected the car and found that alot of oil was leaking from many places under the car and the passenger side and rear of car was covered in oil also. Engine compartment was soaked in oil on the passengers side. The passengers side front tire, wheel and brake components were dripping & soaked with oil. The large oil leak got in the brakes and on the tire causing me to swerve into the oncoming lane when i applied the brakes. This car had no leaks of any kind before this incident. Photo of oil on driveway VW5 was after car was parked for only 5 -10 minutes. Picture VW1,2 and 3 show wheel and brake soaked in oil. VW4 shows tire soaked in oil
Mfg Campaign: 11664492
Recall Date: Jun 3, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving home when I noticed that the check engine light was on. I stopped and checked the dash, infotainment display and VW app for what the problem was, the app showed no faults and all parameters had green checks. Only message on the dash was "Start Stop Error". Car ran fine and didn't seem to have any issue other than the auto start feature not working so I finished my drive home. When I approached my driveway I stepped on the brakes and the car pulled hard to the left and I went into the oncoming lane. I was lucky no-one was coming the other way. I could have hit someone head on. Once parked in the driveway I inspected the car and found that alot of oil was leaking from many places under the car and the passenger side and rear of car was covered in oil also. Engine compartment was soaked in oil on the passengers side. The passengers side front tire, wheel and brake components were dripping & soaked with oil. The large oil leak got in the brakes and on the tire causing me to swerve into the oncoming lane when i applied the brakes. This car had no leaks of any kind before this incident. Photo of oil on driveway VW5 was after car was parked for only 5 -10 minutes. Picture VW1,2 and 3 show wheel and brake soaked in oil. VW4 shows tire soaked in oil
Corrective Action:
I was driving home when I noticed that the check engine light was on. I stopped and checked the dash, infotainment display and VW app for what the problem was, the app showed no faults and all parameters had green checks. Only message on the dash was "Start Stop Error". Car ran fine and didn't seem to have any issue other than the auto start feature not working so I finished my drive home. When I approached my driveway I stepped on the brakes and the car pulled hard to the left and I went into the oncoming lane. I was lucky no-one was coming the other way. I could have hit someone head on. Once parked in the driveway I inspected the car and found that alot of oil was leaking from many places under the car and the passenger side and rear of car was covered in oil also. Engine compartment was soaked in oil on the passengers side. The passengers side front tire, wheel and brake components were dripping & soaked with oil. The large oil leak got in the brakes and on the tire causing me to swerve into the oncoming lane when i applied the brakes. This car had no leaks of any kind before this incident. Photo of oil on driveway VW5 was after car was parked for only 5 -10 minutes. Picture VW1,2 and 3 show wheel and brake soaked in oil. VW4 shows tire soaked in oil
Additional Notes:
I was driving home when I noticed that the check engine light was on. I stopped and checked the dash, infotainment display and VW app for what the problem was, the app showed no faults and all parameters had green checks. Only message on the dash was "Start Stop Error". Car ran fine and didn't seem to have any issue other than the auto start feature not working so I finished my drive home. When I approached my driveway I stepped on the brakes and the car pulled hard to the left and I went into the oncoming lane. I was lucky no-one was coming the other way. I could have hit someone head on. Once parked in the driveway I inspected the car and found that alot of oil was leaking from many places under the car and the passenger side and rear of car was covered in oil also. Engine compartment was soaked in oil on the passengers side. The passengers side front tire, wheel and brake components were dripping & soaked with oil. The large oil leak got in the brakes and on the tire causing me to swerve into the oncoming lane when i applied the brakes. This car had no leaks of any kind before this incident. Photo of oil on driveway VW5 was after car was parked for only 5 -10 minutes. Picture VW1,2 and 3 show wheel and brake soaked in oil. VW4 shows tire soaked in oil
Mfg Campaign: 11664492
Recall Date: Jun 3, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is something wrong with the infotainment system in my car. It doesn't matter if my phone is hardwired via a USB-C cable or connected wirelessly via CarPlay. It happens even when my wife is using her phone too. My infotainment system keeps disconnecting. We are both owners of iPhones she has an iPhone 16 pro max and I have an iPhone 15 Pro max
Corrective Action:
There is something wrong with the infotainment system in my car. It doesn't matter if my phone is hardwired via a USB-C cable or connected wirelessly via CarPlay. It happens even when my wife is using her phone too. My infotainment system keeps disconnecting. We are both owners of iPhones she has an iPhone 16 pro max and I have an iPhone 15 Pro max
Additional Notes:
There is something wrong with the infotainment system in my car. It doesn't matter if my phone is hardwired via a USB-C cable or connected wirelessly via CarPlay. It happens even when my wife is using her phone too. My infotainment system keeps disconnecting. We are both owners of iPhones she has an iPhone 16 pro max and I have an iPhone 15 Pro max
Mfg Campaign: 11661049
Recall Date: May 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On my 2023 Atlas SE the LED running light on both sides have stopped working over the last 2 and a half years. The replacement cost for these running lights-including installation is $1500-1800 per light. It has been well noted on the internet sites that thousand of Volkswagen owners over the last 5 years or so have had to replace the same "running lights" ,at a very steep price. Because of soft-ware programming involved in replacing these lights, Volkswagen is the only source for their repair. The part number is 3CN941035E for the drivers side and 3CN9410036E for the passenger side. These parts need to be revised as defective and a recall or continued replacement plan initiated. Thank you
Corrective Action:
On my 2023 Atlas SE the LED running light on both sides have stopped working over the last 2 and a half years. The replacement cost for these running lights-including installation is $1500-1800 per light. It has been well noted on the internet sites that thousand of Volkswagen owners over the last 5 years or so have had to replace the same "running lights" ,at a very steep price. Because of soft-ware programming involved in replacing these lights, Volkswagen is the only source for their repair. The part number is 3CN941035E for the drivers side and 3CN9410036E for the passenger side. These parts need to be revised as defective and a recall or continued replacement plan initiated. Thank you
Additional Notes:
On my 2023 Atlas SE the LED running light on both sides have stopped working over the last 2 and a half years. The replacement cost for these running lights-including installation is $1500-1800 per light. It has been well noted on the internet sites that thousand of Volkswagen owners over the last 5 years or so have had to replace the same "running lights" ,at a very steep price. Because of soft-ware programming involved in replacing these lights, Volkswagen is the only source for their repair. The part number is 3CN941035E for the drivers side and 3CN9410036E for the passenger side. These parts need to be revised as defective and a recall or continued replacement plan initiated. Thank you
Mfg Campaign: 11660513
Recall Date: May 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Potential Consequences:
The contact owns a 2023 Volkswagen Atlas. The contact stated that upon his wife coming to a complete stop, the automatic start-stop system activated but failed to restart the vehicle as the driver attempted to accelerate. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The automatic start-stop system warning light was illuminated. The vehicle was taken to the dealer, who were unable to duplicate the failure. The vehicle was not repaired, and the failure reoccurred. The vehicle was taken back to the dealer, who observed a misfire in cylinder #2. The vehicle was not repaired. The vehicle was taken back to the dealer, who then diagnosed a failure with the starter. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 33,000. The VIN was not available.
Corrective Action:
The contact owns a 2023 Volkswagen Atlas. The contact stated that upon his wife coming to a complete stop, the automatic start-stop system activated but failed to restart the vehicle as the driver attempted to accelerate. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The automatic start-stop system warning light was illuminated. The vehicle was taken to the dealer, who were unable to duplicate the failure. The vehicle was not repaired, and the failure reoccurred. The vehicle was taken back to the dealer, who observed a misfire in cylinder #2. The vehicle was not repaired. The vehicle was taken back to the dealer, who then diagnosed a failure with the starter. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 33,000. The VIN was not available.
Additional Notes:
The contact owns a 2023 Volkswagen Atlas. The contact stated that upon his wife coming to a complete stop, the automatic start-stop system activated but failed to restart the vehicle as the driver attempted to accelerate. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The automatic start-stop system warning light was illuminated. The vehicle was taken to the dealer, who were unable to duplicate the failure. The vehicle was not repaired, and the failure reoccurred. The vehicle was taken back to the dealer, who observed a misfire in cylinder #2. The vehicle was not repaired. The vehicle was taken back to the dealer, who then diagnosed a failure with the starter. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 33,000. The VIN was not available.
Mfg Campaign: 11656314
Recall Date: Apr 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I leased the car brand new, maybe a month or 2 later the brakes started making noise. I took it to VW 2-3x and they said that was just a common problem in the atlas and there’s nothing they can do about it. They suggested on the highway, when it is safe to slam the brakes to get rid of the noise. Not only is this dangerous but also my tires are worn down from constantly braking trying to get rid of the noise before I go anywhere. Also, a new issue that’s starting up is when I’m coming slowly to a stop, to get to the median or a roundabout, the car shuts down. This is also very dangerous and has gotten me in a position where a car almost hit me as I was approaching the median, the car shut off on me. I had to quickly put the car in brake, turn on the car and put it in drive to move my car out of the road where cars were approaching me
Corrective Action:
I leased the car brand new, maybe a month or 2 later the brakes started making noise. I took it to VW 2-3x and they said that was just a common problem in the atlas and there’s nothing they can do about it. They suggested on the highway, when it is safe to slam the brakes to get rid of the noise. Not only is this dangerous but also my tires are worn down from constantly braking trying to get rid of the noise before I go anywhere. Also, a new issue that’s starting up is when I’m coming slowly to a stop, to get to the median or a roundabout, the car shuts down. This is also very dangerous and has gotten me in a position where a car almost hit me as I was approaching the median, the car shut off on me. I had to quickly put the car in brake, turn on the car and put it in drive to move my car out of the road where cars were approaching me
Additional Notes:
I leased the car brand new, maybe a month or 2 later the brakes started making noise. I took it to VW 2-3x and they said that was just a common problem in the atlas and there’s nothing they can do about it. They suggested on the highway, when it is safe to slam the brakes to get rid of the noise. Not only is this dangerous but also my tires are worn down from constantly braking trying to get rid of the noise before I go anywhere. Also, a new issue that’s starting up is when I’m coming slowly to a stop, to get to the median or a roundabout, the car shuts down. This is also very dangerous and has gotten me in a position where a car almost hit me as I was approaching the median, the car shut off on me. I had to quickly put the car in brake, turn on the car and put it in drive to move my car out of the road where cars were approaching me
Mfg Campaign: 11650832
Recall Date: Mar 26, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I leased the car brand new, maybe a month or 2 later the brakes started making noise. I took it to VW 2-3x and they said that was just a common problem in the atlas and there’s nothing they can do about it. They suggested on the highway, when it is safe to slam the brakes to get rid of the noise. Not only is this dangerous but also my tires are worn down from constantly braking trying to get rid of the noise before I go anywhere. Also, a new issue that’s starting up is when I’m coming slowly to a stop, to get to the median or a roundabout, the car shuts down. This is also very dangerous and has gotten me in a position where a car almost hit me as I was approaching the median, the car shut off on me. I had to quickly put the car in brake, turn on the car and put it in drive to move my car out of the road where cars were approaching me
Corrective Action:
I leased the car brand new, maybe a month or 2 later the brakes started making noise. I took it to VW 2-3x and they said that was just a common problem in the atlas and there’s nothing they can do about it. They suggested on the highway, when it is safe to slam the brakes to get rid of the noise. Not only is this dangerous but also my tires are worn down from constantly braking trying to get rid of the noise before I go anywhere. Also, a new issue that’s starting up is when I’m coming slowly to a stop, to get to the median or a roundabout, the car shuts down. This is also very dangerous and has gotten me in a position where a car almost hit me as I was approaching the median, the car shut off on me. I had to quickly put the car in brake, turn on the car and put it in drive to move my car out of the road where cars were approaching me
Additional Notes:
I leased the car brand new, maybe a month or 2 later the brakes started making noise. I took it to VW 2-3x and they said that was just a common problem in the atlas and there’s nothing they can do about it. They suggested on the highway, when it is safe to slam the brakes to get rid of the noise. Not only is this dangerous but also my tires are worn down from constantly braking trying to get rid of the noise before I go anywhere. Also, a new issue that’s starting up is when I’m coming slowly to a stop, to get to the median or a roundabout, the car shuts down. This is also very dangerous and has gotten me in a position where a car almost hit me as I was approaching the median, the car shut off on me. I had to quickly put the car in brake, turn on the car and put it in drive to move my car out of the road where cars were approaching me
Mfg Campaign: 11650832
Recall Date: Mar 26, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags). The contact stated that the vehicle was taken to the dealer; however, the recall repair was not performed. The contact stated the vehicle was at the dealer for five days. The contact stated that the dealer had not provided a receipt for the recall repair. The manufacturer was made aware of the issue. The contact was informed that the recall repair was not performed. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags). The contact stated that the vehicle was taken to the dealer; however, the recall repair was not performed. The contact stated the vehicle was at the dealer for five days. The contact stated that the dealer had not provided a receipt for the recall repair. The manufacturer was made aware of the issue. The contact was informed that the recall repair was not performed. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags). The contact stated that the vehicle was taken to the dealer; however, the recall repair was not performed. The contact stated the vehicle was at the dealer for five days. The contact stated that the dealer had not provided a receipt for the recall repair. The manufacturer was made aware of the issue. The contact was informed that the recall repair was not performed. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11650317
Recall Date: Mar 24, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I have attempted to have a recall repaired on the defected PODS sensor and everytime I have tried the dealership says that the part is on back order. I have had the airbag light come on multiple times with no remedy for the issue.
Corrective Action:
I have attempted to have a recall repaired on the defected PODS sensor and everytime I have tried the dealership says that the part is on back order. I have had the airbag light come on multiple times with no remedy for the issue.
Additional Notes:
I have attempted to have a recall repaired on the defected PODS sensor and everytime I have tried the dealership says that the part is on back order. I have had the airbag light come on multiple times with no remedy for the issue.
Mfg Campaign: 11649042
Recall Date: Mar 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have attempted to have a recall repaired on the defected PODS sensor and everytime I have tried the dealership says that the part is on back order. I have had the airbag light come on multiple times with no remedy for the issue.
Corrective Action:
I have attempted to have a recall repaired on the defected PODS sensor and everytime I have tried the dealership says that the part is on back order. I have had the airbag light come on multiple times with no remedy for the issue.
Additional Notes:
I have attempted to have a recall repaired on the defected PODS sensor and everytime I have tried the dealership says that the part is on back order. I have had the airbag light come on multiple times with no remedy for the issue.
Mfg Campaign: 11649042
Recall Date: Mar 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Starting at less than 15k miles the brakes started making loud grinding noises sounding like metal to metal grinding. The noises occured anytime the car was parked for any period of time. The noise would happen either in reverse or going forward. The car was taken to the dealership and I was told this was normal. I insisted it was not normal for a car with that many miles to have that kind of brake noise. The dealership replaced the brake pads and resurfaced the rotors. At 28k, the same problem with the brakes started again. The car is now at the dealership trying to get the issue fixed.
Corrective Action:
Starting at less than 15k miles the brakes started making loud grinding noises sounding like metal to metal grinding. The noises occured anytime the car was parked for any period of time. The noise would happen either in reverse or going forward. The car was taken to the dealership and I was told this was normal. I insisted it was not normal for a car with that many miles to have that kind of brake noise. The dealership replaced the brake pads and resurfaced the rotors. At 28k, the same problem with the brakes started again. The car is now at the dealership trying to get the issue fixed.
Additional Notes:
Starting at less than 15k miles the brakes started making loud grinding noises sounding like metal to metal grinding. The noises occured anytime the car was parked for any period of time. The noise would happen either in reverse or going forward. The car was taken to the dealership and I was told this was normal. I insisted it was not normal for a car with that many miles to have that kind of brake noise. The dealership replaced the brake pads and resurfaced the rotors. At 28k, the same problem with the brakes started again. The car is now at the dealership trying to get the issue fixed.
Mfg Campaign: 11649043
Recall Date: Mar 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car stalled while going down the road. Was able to pull over and as soon as I put the vehicle in park, it cut off and wouldn’t crank back. Had to have the vehicle towed into dealership. They called and said the fuel pump, leak detection pump and wiring harnesses were going to have to be replaced. Vehicle has been at the dealership for 4 weeks now with no ETA on parts arrival.
Corrective Action:
Car stalled while going down the road. Was able to pull over and as soon as I put the vehicle in park, it cut off and wouldn’t crank back. Had to have the vehicle towed into dealership. They called and said the fuel pump, leak detection pump and wiring harnesses were going to have to be replaced. Vehicle has been at the dealership for 4 weeks now with no ETA on parts arrival.
Additional Notes:
Car stalled while going down the road. Was able to pull over and as soon as I put the vehicle in park, it cut off and wouldn’t crank back. Had to have the vehicle towed into dealership. They called and said the fuel pump, leak detection pump and wiring harnesses were going to have to be replaced. Vehicle has been at the dealership for 4 weeks now with no ETA on parts arrival.
Mfg Campaign: 11648252
Recall Date: Mar 13, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Three times now, when shifting from drive to reverse, the engine turns off. A notification flashes on the dash (paraphrasing here) saying to restart the vehicle manually. The car then has to be put into park, turned off from the battery only status, then restarted. Last night when this happened, I was almost hit by a car backing into a parking space because I stalled out.
Corrective Action:
Three times now, when shifting from drive to reverse, the engine turns off. A notification flashes on the dash (paraphrasing here) saying to restart the vehicle manually. The car then has to be put into park, turned off from the battery only status, then restarted. Last night when this happened, I was almost hit by a car backing into a parking space because I stalled out.
Additional Notes:
Three times now, when shifting from drive to reverse, the engine turns off. A notification flashes on the dash (paraphrasing here) saying to restart the vehicle manually. The car then has to be put into park, turned off from the battery only status, then restarted. Last night when this happened, I was almost hit by a car backing into a parking space because I stalled out.
Mfg Campaign: 11646471
Recall Date: Mar 5, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Volkswagen Atlas. The contact stated that while driving at various speeds in stop-and-go traffic, and while idling, the vehicle suddenly lost motive power. The vehicle was shaking abnormally while driving at various speeds. There were no warning lights illuminated. The contact stated that several attempts were needed to start the vehicle. The contact stated that the vehicle occasionally failed to start and was towed to the residence. The vehicle was taken to the dealer who aligned the wheels and tightened the bolts. The dealer was unable to determine the cause of the loss of automotive power failure. The vehicle had not been repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was 24,000.
Corrective Action:
The contact owns a 2023 Volkswagen Atlas. The contact stated that while driving at various speeds in stop-and-go traffic, and while idling, the vehicle suddenly lost motive power. The vehicle was shaking abnormally while driving at various speeds. There were no warning lights illuminated. The contact stated that several attempts were needed to start the vehicle. The contact stated that the vehicle occasionally failed to start and was towed to the residence. The vehicle was taken to the dealer who aligned the wheels and tightened the bolts. The dealer was unable to determine the cause of the loss of automotive power failure. The vehicle had not been repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was 24,000.
Additional Notes:
The contact owns a 2023 Volkswagen Atlas. The contact stated that while driving at various speeds in stop-and-go traffic, and while idling, the vehicle suddenly lost motive power. The vehicle was shaking abnormally while driving at various speeds. There were no warning lights illuminated. The contact stated that several attempts were needed to start the vehicle. The contact stated that the vehicle occasionally failed to start and was towed to the residence. The vehicle was taken to the dealer who aligned the wheels and tightened the bolts. The dealer was unable to determine the cause of the loss of automotive power failure. The vehicle had not been repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was 24,000.
Mfg Campaign: 11646252
Recall Date: Mar 4, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury