Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 69EG,69GQ,69E6
Recall Date: Oct 30, 2024
Tenneco Automotive
Safety Issue:
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 23, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47N8, 47N9, 47N6
Recall Date: Jun 1, 2018
Consumer Complaints
18 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The ignition failed to release the key and turn off the engine. According to the service writer at New Century Volkswagen in Glendale, CA, this is a known problem with older model Volkswagens. The part which will fix the ignition, is back-ordered for six months, leaving many vehicles in a dangerous state. I have written to.volkswagen of America customer service but no solution or resolution was provided.
Corrective Action:
The ignition failed to release the key and turn off the engine. According to the service writer at New Century Volkswagen in Glendale, CA, this is a known problem with older model Volkswagens. The part which will fix the ignition, is back-ordered for six months, leaving many vehicles in a dangerous state. I have written to.volkswagen of America customer service but no solution or resolution was provided.
Additional Notes:
The ignition failed to release the key and turn off the engine. According to the service writer at New Century Volkswagen in Glendale, CA, this is a known problem with older model Volkswagens. The part which will fix the ignition, is back-ordered for six months, leaving many vehicles in a dangerous state. I have written to.volkswagen of America customer service but no solution or resolution was provided.
Mfg Campaign: 11677002
Recall Date: Jul 29, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Volkswagen Beetle. The contact stated while driving 40-50 MPH, the vehicle started jerking and there was smoke coming from underneath the hood of the vehicle before the vehicle stalled. The contact stated that several unknown warning lights were illuminated, and an alarm sounded. The vehicle was pushed to the side of the road with assistance. The towing agent informed the contact that there was a strong fuel odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with a major fuel leak. The mechanic replaced an unknown part with a part purchased from a Volkswagen dealer. The contact stated that the fuel leak was corrected; however, an unknown repair needed to be performed. The vehicle was not repaired. The Kia dealer the vehicle was purchased from, was notified of the failure, and informed the contact to tow the vehicle to their location for diagnostic testing and repair. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2018 Volkswagen Beetle. The contact stated while driving 40-50 MPH, the vehicle started jerking and there was smoke coming from underneath the hood of the vehicle before the vehicle stalled. The contact stated that several unknown warning lights were illuminated, and an alarm sounded. The vehicle was pushed to the side of the road with assistance. The towing agent informed the contact that there was a strong fuel odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with a major fuel leak. The mechanic replaced an unknown part with a part purchased from a Volkswagen dealer. The contact stated that the fuel leak was corrected; however, an unknown repair needed to be performed. The vehicle was not repaired. The Kia dealer the vehicle was purchased from, was notified of the failure, and informed the contact to tow the vehicle to their location for diagnostic testing and repair. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2018 Volkswagen Beetle. The contact stated while driving 40-50 MPH, the vehicle started jerking and there was smoke coming from underneath the hood of the vehicle before the vehicle stalled. The contact stated that several unknown warning lights were illuminated, and an alarm sounded. The vehicle was pushed to the side of the road with assistance. The towing agent informed the contact that there was a strong fuel odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with a major fuel leak. The mechanic replaced an unknown part with a part purchased from a Volkswagen dealer. The contact stated that the fuel leak was corrected; however, an unknown repair needed to be performed. The vehicle was not repaired. The Kia dealer the vehicle was purchased from, was notified of the failure, and informed the contact to tow the vehicle to their location for diagnostic testing and repair. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
Mfg Campaign: 11672219
Recall Date: Jul 9, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Volkswagen Beetle. The contact stated while driving 40-50 MPH, the vehicle started jerking and there was smoke coming from underneath the hood of the vehicle before the vehicle stalled. The contact stated that several unknown warning lights were illuminated, and an alarm sounded. The vehicle was pushed to the side of the road with assistance. The towing agent informed the contact that there was a strong fuel odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with a major fuel leak. The mechanic replaced an unknown part with a part purchased from a Volkswagen dealer. The contact stated that the fuel leak was corrected; however, an unknown repair needed to be performed. The vehicle was not repaired. The Kia dealer the vehicle was purchased from, was notified of the failure, and informed the contact to tow the vehicle to their location for diagnostic testing and repair. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2018 Volkswagen Beetle. The contact stated while driving 40-50 MPH, the vehicle started jerking and there was smoke coming from underneath the hood of the vehicle before the vehicle stalled. The contact stated that several unknown warning lights were illuminated, and an alarm sounded. The vehicle was pushed to the side of the road with assistance. The towing agent informed the contact that there was a strong fuel odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with a major fuel leak. The mechanic replaced an unknown part with a part purchased from a Volkswagen dealer. The contact stated that the fuel leak was corrected; however, an unknown repair needed to be performed. The vehicle was not repaired. The Kia dealer the vehicle was purchased from, was notified of the failure, and informed the contact to tow the vehicle to their location for diagnostic testing and repair. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2018 Volkswagen Beetle. The contact stated while driving 40-50 MPH, the vehicle started jerking and there was smoke coming from underneath the hood of the vehicle before the vehicle stalled. The contact stated that several unknown warning lights were illuminated, and an alarm sounded. The vehicle was pushed to the side of the road with assistance. The towing agent informed the contact that there was a strong fuel odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with a major fuel leak. The mechanic replaced an unknown part with a part purchased from a Volkswagen dealer. The contact stated that the fuel leak was corrected; however, an unknown repair needed to be performed. The vehicle was not repaired. The Kia dealer the vehicle was purchased from, was notified of the failure, and informed the contact to tow the vehicle to their location for diagnostic testing and repair. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
Mfg Campaign: 11672219
Recall Date: Jul 9, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I've owned this car for nearly two years. On April 3, 2025, I took my car to Niello VW. A service person told me he'd just had a VW Beetle with the same problem, just the passenger's side. Since there was nothing jamming the glide rails, there was no reason for the seat to be stuck. I took the car to a car upholstery shop because they specialize in removing car seats. The person had a hard time removing my seat, but he did. He said one of metal teeth like glides or steel buttons was broke. There are three on each side of the car seat. It was only on the right side of the driver's seat. The driver's seat is stuck and unable to be adjusted to the driver's leg length. There was nothing jammed in the lock that caused this to be stuck. I have owned 4 VW Beetles and I've never had a problem like this. It's very expensive about $1000 to repair. Mine is 2018 VW Beetle. I should not have a problem like this. I am reporting this because other VW Beetle owners have had to same problem. I did have the air bags repaired a recall.
Corrective Action:
I've owned this car for nearly two years. On April 3, 2025, I took my car to Niello VW. A service person told me he'd just had a VW Beetle with the same problem, just the passenger's side. Since there was nothing jamming the glide rails, there was no reason for the seat to be stuck. I took the car to a car upholstery shop because they specialize in removing car seats. The person had a hard time removing my seat, but he did. He said one of metal teeth like glides or steel buttons was broke. There are three on each side of the car seat. It was only on the right side of the driver's seat. The driver's seat is stuck and unable to be adjusted to the driver's leg length. There was nothing jammed in the lock that caused this to be stuck. I have owned 4 VW Beetles and I've never had a problem like this. It's very expensive about $1000 to repair. Mine is 2018 VW Beetle. I should not have a problem like this. I am reporting this because other VW Beetle owners have had to same problem. I did have the air bags repaired a recall.
Additional Notes:
I've owned this car for nearly two years. On April 3, 2025, I took my car to Niello VW. A service person told me he'd just had a VW Beetle with the same problem, just the passenger's side. Since there was nothing jamming the glide rails, there was no reason for the seat to be stuck. I took the car to a car upholstery shop because they specialize in removing car seats. The person had a hard time removing my seat, but he did. He said one of metal teeth like glides or steel buttons was broke. There are three on each side of the car seat. It was only on the right side of the driver's seat. The driver's seat is stuck and unable to be adjusted to the driver's leg length. There was nothing jammed in the lock that caused this to be stuck. I have owned 4 VW Beetles and I've never had a problem like this. It's very expensive about $1000 to repair. Mine is 2018 VW Beetle. I should not have a problem like this. I am reporting this because other VW Beetle owners have had to same problem. I did have the air bags repaired a recall.
Mfg Campaign: 11652966
Recall Date: Apr 5, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
I've owned this car for nearly two years. On April 3, 2025, I took my car to Niello VW. A service person told me he'd just had a VW Beetle with the same problem, just the passenger's side. Since there was nothing jamming the glide rails, there was no reason for the seat to be stuck. I took the car to a car upholstery shop because they specialize in removing car seats. The person had a hard time removing my seat, but he did. He said one of metal teeth like glides or steel buttons was broke. There are three on each side of the car seat. It was only on the right side of the driver's seat. The driver's seat is stuck and unable to be adjusted to the driver's leg length. There was nothing jammed in the lock that caused this to be stuck. I have owned 4 VW Beetles and I've never had a problem like this. It's very expensive about $1000 to repair. Mine is 2018 VW Beetle. I should not have a problem like this. I am reporting this because other VW Beetle owners have had to same problem. I did have the air bags repaired a recall.
Corrective Action:
I've owned this car for nearly two years. On April 3, 2025, I took my car to Niello VW. A service person told me he'd just had a VW Beetle with the same problem, just the passenger's side. Since there was nothing jamming the glide rails, there was no reason for the seat to be stuck. I took the car to a car upholstery shop because they specialize in removing car seats. The person had a hard time removing my seat, but he did. He said one of metal teeth like glides or steel buttons was broke. There are three on each side of the car seat. It was only on the right side of the driver's seat. The driver's seat is stuck and unable to be adjusted to the driver's leg length. There was nothing jammed in the lock that caused this to be stuck. I have owned 4 VW Beetles and I've never had a problem like this. It's very expensive about $1000 to repair. Mine is 2018 VW Beetle. I should not have a problem like this. I am reporting this because other VW Beetle owners have had to same problem. I did have the air bags repaired a recall.
Additional Notes:
I've owned this car for nearly two years. On April 3, 2025, I took my car to Niello VW. A service person told me he'd just had a VW Beetle with the same problem, just the passenger's side. Since there was nothing jamming the glide rails, there was no reason for the seat to be stuck. I took the car to a car upholstery shop because they specialize in removing car seats. The person had a hard time removing my seat, but he did. He said one of metal teeth like glides or steel buttons was broke. There are three on each side of the car seat. It was only on the right side of the driver's seat. The driver's seat is stuck and unable to be adjusted to the driver's leg length. There was nothing jammed in the lock that caused this to be stuck. I have owned 4 VW Beetles and I've never had a problem like this. It's very expensive about $1000 to repair. Mine is 2018 VW Beetle. I should not have a problem like this. I am reporting this because other VW Beetle owners have had to same problem. I did have the air bags repaired a recall.
Mfg Campaign: 11652966
Recall Date: Apr 5, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I've owned this car for nearly two years. On April 3, 2025, I took my car to Niello VW. A service person told me he'd just had a VW Beetle with the same problem, just the passenger's side. Since there was nothing jamming the glide rails, there was no reason for the seat to be stuck. I took the car to a car upholstery shop because they specialize in removing car seats. The person had a hard time removing my seat, but he did. He said one of metal teeth like glides or steel buttons was broke. There are three on each side of the car seat. It was only on the right side of the driver's seat. The driver's seat is stuck and unable to be adjusted to the driver's leg length. There was nothing jammed in the lock that caused this to be stuck. I have owned 4 VW Beetles and I've never had a problem like this. It's very expensive about $1000 to repair. Mine is 2018 VW Beetle. I should not have a problem like this. I am reporting this because other VW Beetle owners have had to same problem. I did have the air bags repaired a recall.
Corrective Action:
I've owned this car for nearly two years. On April 3, 2025, I took my car to Niello VW. A service person told me he'd just had a VW Beetle with the same problem, just the passenger's side. Since there was nothing jamming the glide rails, there was no reason for the seat to be stuck. I took the car to a car upholstery shop because they specialize in removing car seats. The person had a hard time removing my seat, but he did. He said one of metal teeth like glides or steel buttons was broke. There are three on each side of the car seat. It was only on the right side of the driver's seat. The driver's seat is stuck and unable to be adjusted to the driver's leg length. There was nothing jammed in the lock that caused this to be stuck. I have owned 4 VW Beetles and I've never had a problem like this. It's very expensive about $1000 to repair. Mine is 2018 VW Beetle. I should not have a problem like this. I am reporting this because other VW Beetle owners have had to same problem. I did have the air bags repaired a recall.
Additional Notes:
I've owned this car for nearly two years. On April 3, 2025, I took my car to Niello VW. A service person told me he'd just had a VW Beetle with the same problem, just the passenger's side. Since there was nothing jamming the glide rails, there was no reason for the seat to be stuck. I took the car to a car upholstery shop because they specialize in removing car seats. The person had a hard time removing my seat, but he did. He said one of metal teeth like glides or steel buttons was broke. There are three on each side of the car seat. It was only on the right side of the driver's seat. The driver's seat is stuck and unable to be adjusted to the driver's leg length. There was nothing jammed in the lock that caused this to be stuck. I have owned 4 VW Beetles and I've never had a problem like this. It's very expensive about $1000 to repair. Mine is 2018 VW Beetle. I should not have a problem like this. I am reporting this because other VW Beetle owners have had to same problem. I did have the air bags repaired a recall.
Mfg Campaign: 11652966
Recall Date: Apr 5, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Volkswagen Beetle. The contact stated that while the vehicle was parked, the air bag warning light illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 96,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Volkswagen Beetle. The contact stated that while the vehicle was parked, the air bag warning light illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 96,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Volkswagen Beetle. The contact stated that while the vehicle was parked, the air bag warning light illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 96,000. VIN tool confirms parts not available.
Mfg Campaign: 11627501
Recall Date: Nov 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11626239
Recall Date: Nov 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver and passenger windows go down all by themselves without the key even being in the ignition. Yes it is available to be fixed. My safety could be at risk if the window goes down and i'm not at home and some stranger lets themselves in my car and waits for my return. I've gone to break and i go out to my car and the window is half down. Dealership replaced something related to the windows unknown to exactly what. No bells or whistles its happened at least 6 times now once on the passenger side the rest on the drivers side. Started when it got really really cold out.
Corrective Action:
Driver and passenger windows go down all by themselves without the key even being in the ignition. Yes it is available to be fixed. My safety could be at risk if the window goes down and i'm not at home and some stranger lets themselves in my car and waits for my return. I've gone to break and i go out to my car and the window is half down. Dealership replaced something related to the windows unknown to exactly what. No bells or whistles its happened at least 6 times now once on the passenger side the rest on the drivers side. Started when it got really really cold out.
Additional Notes:
Driver and passenger windows go down all by themselves without the key even being in the ignition. Yes it is available to be fixed. My safety could be at risk if the window goes down and i'm not at home and some stranger lets themselves in my car and waits for my return. I've gone to break and i go out to my car and the window is half down. Dealership replaced something related to the windows unknown to exactly what. No bells or whistles its happened at least 6 times now once on the passenger side the rest on the drivers side. Started when it got really really cold out.
Mfg Campaign: 11449170
Recall Date: Jan 27, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
At normal speeds driving down the road traction control will come on and break the vehicle and jerk the steering Will.
Corrective Action:
At normal speeds driving down the road traction control will come on and break the vehicle and jerk the steering Will.
Additional Notes:
At normal speeds driving down the road traction control will come on and break the vehicle and jerk the steering Will.
Mfg Campaign: 11436111
Recall Date: Oct 8, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2018 Beetle with 2.0 TSI. Vehicle is extremely well maintained and all work has been done by VW dealers. This is not our primary vehicle and, as a result, it only has about 8600 miles. Stopped at a store for a few minutes. Vehicle would not restart. Many fault lights appeared on the dash (e.g., battery, check engine, EPC). Pushed vehicle into another area of the parking lot where there was more room in case it needed to be towed. Waited a few minutes and tried to restart. Vehicle sputtered and seemed to be running on only 1 or 2 cylinders for a few seconds. Gave it a little gas, all lights went off, full engine power resumed. Sat there a few minutes evaluating engine performance, everything seemed fine. Decided to head to the dealership instead of going home. After about 2 miles engine stopped running. Many fault lights appeared including battery, EPC, check engine, and so many others I can’t even recall. Had almost no steering. Struggled to coast vehicle to shoulder. Weather was very hot and traffic was heavy, not a pleasant situation or place to get stranded. Waited a minute or two. Tried to restart. Vehicle coughed, sputtered, and shook like it was only running on 1 cylinder. Shut vehicle off and sat. Tried to restart 2 or 3 more times without success. On next attempt vehicle sputtered to life, lights went off, and full power resumed. Tested engine performance and it seemed fine. EPC light came on. Still heading to the dealership. Got another 1.5 miles or so. EPC and check engine light came on. Another engine failure. Super heavy traffic on a 6-lane highway. Luckily I had enough speed to coast off the road and into a dirt parking lot. Many fault lights on the dash. Waited a few minutes. Tried to restart vehicle, no luck. Vehicle was towed to closest VW dealership. Absolutely terrifying and horrific 3 hours.
Corrective Action:
2018 Beetle with 2.0 TSI. Vehicle is extremely well maintained and all work has been done by VW dealers. This is not our primary vehicle and, as a result, it only has about 8600 miles. Stopped at a store for a few minutes. Vehicle would not restart. Many fault lights appeared on the dash (e.g., battery, check engine, EPC). Pushed vehicle into another area of the parking lot where there was more room in case it needed to be towed. Waited a few minutes and tried to restart. Vehicle sputtered and seemed to be running on only 1 or 2 cylinders for a few seconds. Gave it a little gas, all lights went off, full engine power resumed. Sat there a few minutes evaluating engine performance, everything seemed fine. Decided to head to the dealership instead of going home. After about 2 miles engine stopped running. Many fault lights appeared including battery, EPC, check engine, and so many others I can’t even recall. Had almost no steering. Struggled to coast vehicle to shoulder. Weather was very hot and traffic was heavy, not a pleasant situation or place to get stranded. Waited a minute or two. Tried to restart. Vehicle coughed, sputtered, and shook like it was only running on 1 cylinder. Shut vehicle off and sat. Tried to restart 2 or 3 more times without success. On next attempt vehicle sputtered to life, lights went off, and full power resumed. Tested engine performance and it seemed fine. EPC light came on. Still heading to the dealership. Got another 1.5 miles or so. EPC and check engine light came on. Another engine failure. Super heavy traffic on a 6-lane highway. Luckily I had enough speed to coast off the road and into a dirt parking lot. Many fault lights on the dash. Waited a few minutes. Tried to restart vehicle, no luck. Vehicle was towed to closest VW dealership. Absolutely terrifying and horrific 3 hours.
Additional Notes:
2018 Beetle with 2.0 TSI. Vehicle is extremely well maintained and all work has been done by VW dealers. This is not our primary vehicle and, as a result, it only has about 8600 miles. Stopped at a store for a few minutes. Vehicle would not restart. Many fault lights appeared on the dash (e.g., battery, check engine, EPC). Pushed vehicle into another area of the parking lot where there was more room in case it needed to be towed. Waited a few minutes and tried to restart. Vehicle sputtered and seemed to be running on only 1 or 2 cylinders for a few seconds. Gave it a little gas, all lights went off, full engine power resumed. Sat there a few minutes evaluating engine performance, everything seemed fine. Decided to head to the dealership instead of going home. After about 2 miles engine stopped running. Many fault lights appeared including battery, EPC, check engine, and so many others I can’t even recall. Had almost no steering. Struggled to coast vehicle to shoulder. Weather was very hot and traffic was heavy, not a pleasant situation or place to get stranded. Waited a minute or two. Tried to restart. Vehicle coughed, sputtered, and shook like it was only running on 1 cylinder. Shut vehicle off and sat. Tried to restart 2 or 3 more times without success. On next attempt vehicle sputtered to life, lights went off, and full power resumed. Tested engine performance and it seemed fine. EPC light came on. Still heading to the dealership. Got another 1.5 miles or so. EPC and check engine light came on. Another engine failure. Super heavy traffic on a 6-lane highway. Luckily I had enough speed to coast off the road and into a dirt parking lot. Many fault lights on the dash. Waited a few minutes. Tried to restart vehicle, no luck. Vehicle was towed to closest VW dealership. Absolutely terrifying and horrific 3 hours.
Mfg Campaign: 11432645
Recall Date: Sep 12, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2018 Beetle with 2.0 TSI. Vehicle is extremely well maintained and all work has been done by VW dealers. This is not our primary vehicle and, as a result, it only has about 8600 miles. Stopped at a store for a few minutes. Vehicle would not restart. Many fault lights appeared on the dash (e.g., battery, check engine, EPC). Pushed vehicle into another area of the parking lot where there was more room in case it needed to be towed. Waited a few minutes and tried to restart. Vehicle sputtered and seemed to be running on only 1 or 2 cylinders for a few seconds. Gave it a little gas, all lights went off, full engine power resumed. Sat there a few minutes evaluating engine performance, everything seemed fine. Decided to head to the dealership instead of going home. After about 2 miles engine stopped running. Many fault lights appeared including battery, EPC, check engine, and so many others I can’t even recall. Had almost no steering. Struggled to coast vehicle to shoulder. Weather was very hot and traffic was heavy, not a pleasant situation or place to get stranded. Waited a minute or two. Tried to restart. Vehicle coughed, sputtered, and shook like it was only running on 1 cylinder. Shut vehicle off and sat. Tried to restart 2 or 3 more times without success. On next attempt vehicle sputtered to life, lights went off, and full power resumed. Tested engine performance and it seemed fine. EPC light came on. Still heading to the dealership. Got another 1.5 miles or so. EPC and check engine light came on. Another engine failure. Super heavy traffic on a 6-lane highway. Luckily I had enough speed to coast off the road and into a dirt parking lot. Many fault lights on the dash. Waited a few minutes. Tried to restart vehicle, no luck. Vehicle was towed to closest VW dealership. Absolutely terrifying and horrific 3 hours.
Corrective Action:
2018 Beetle with 2.0 TSI. Vehicle is extremely well maintained and all work has been done by VW dealers. This is not our primary vehicle and, as a result, it only has about 8600 miles. Stopped at a store for a few minutes. Vehicle would not restart. Many fault lights appeared on the dash (e.g., battery, check engine, EPC). Pushed vehicle into another area of the parking lot where there was more room in case it needed to be towed. Waited a few minutes and tried to restart. Vehicle sputtered and seemed to be running on only 1 or 2 cylinders for a few seconds. Gave it a little gas, all lights went off, full engine power resumed. Sat there a few minutes evaluating engine performance, everything seemed fine. Decided to head to the dealership instead of going home. After about 2 miles engine stopped running. Many fault lights appeared including battery, EPC, check engine, and so many others I can’t even recall. Had almost no steering. Struggled to coast vehicle to shoulder. Weather was very hot and traffic was heavy, not a pleasant situation or place to get stranded. Waited a minute or two. Tried to restart. Vehicle coughed, sputtered, and shook like it was only running on 1 cylinder. Shut vehicle off and sat. Tried to restart 2 or 3 more times without success. On next attempt vehicle sputtered to life, lights went off, and full power resumed. Tested engine performance and it seemed fine. EPC light came on. Still heading to the dealership. Got another 1.5 miles or so. EPC and check engine light came on. Another engine failure. Super heavy traffic on a 6-lane highway. Luckily I had enough speed to coast off the road and into a dirt parking lot. Many fault lights on the dash. Waited a few minutes. Tried to restart vehicle, no luck. Vehicle was towed to closest VW dealership. Absolutely terrifying and horrific 3 hours.
Additional Notes:
2018 Beetle with 2.0 TSI. Vehicle is extremely well maintained and all work has been done by VW dealers. This is not our primary vehicle and, as a result, it only has about 8600 miles. Stopped at a store for a few minutes. Vehicle would not restart. Many fault lights appeared on the dash (e.g., battery, check engine, EPC). Pushed vehicle into another area of the parking lot where there was more room in case it needed to be towed. Waited a few minutes and tried to restart. Vehicle sputtered and seemed to be running on only 1 or 2 cylinders for a few seconds. Gave it a little gas, all lights went off, full engine power resumed. Sat there a few minutes evaluating engine performance, everything seemed fine. Decided to head to the dealership instead of going home. After about 2 miles engine stopped running. Many fault lights appeared including battery, EPC, check engine, and so many others I can’t even recall. Had almost no steering. Struggled to coast vehicle to shoulder. Weather was very hot and traffic was heavy, not a pleasant situation or place to get stranded. Waited a minute or two. Tried to restart. Vehicle coughed, sputtered, and shook like it was only running on 1 cylinder. Shut vehicle off and sat. Tried to restart 2 or 3 more times without success. On next attempt vehicle sputtered to life, lights went off, and full power resumed. Tested engine performance and it seemed fine. EPC light came on. Still heading to the dealership. Got another 1.5 miles or so. EPC and check engine light came on. Another engine failure. Super heavy traffic on a 6-lane highway. Luckily I had enough speed to coast off the road and into a dirt parking lot. Many fault lights on the dash. Waited a few minutes. Tried to restart vehicle, no luck. Vehicle was towed to closest VW dealership. Absolutely terrifying and horrific 3 hours.
Mfg Campaign: 11432645
Recall Date: Sep 12, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Center dash screen goes black occasionally which prevents using the backup camera, radio, and phone. Sometimes it will reboot by itself after several minutes, other times I have to shut the car off, wait, and restart the car. It doesn’t always reboot the first time. This has happened at least 6 times.
Corrective Action:
Center dash screen goes black occasionally which prevents using the backup camera, radio, and phone. Sometimes it will reboot by itself after several minutes, other times I have to shut the car off, wait, and restart the car. It doesn’t always reboot the first time. This has happened at least 6 times.
Additional Notes:
Center dash screen goes black occasionally which prevents using the backup camera, radio, and phone. Sometimes it will reboot by itself after several minutes, other times I have to shut the car off, wait, and restart the car. It doesn’t always reboot the first time. This has happened at least 6 times.
Mfg Campaign: 11421571
Recall Date: Jun 20, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE WINDOWS WOULD LOWER AND RAISE INDEPENDENTLY, AND WITHOUT WARNING. THE CONTACT STATED THAT THE EPC WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE LOSS POWER WHEN LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE WINDOWS WOULD LOWER AND RAISE INDEPENDENTLY, AND WITHOUT WARNING. THE CONTACT STATED THAT THE EPC WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE LOSS POWER WHEN LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE WINDOWS WOULD LOWER AND RAISE INDEPENDENTLY, AND WITHOUT WARNING. THE CONTACT STATED THAT THE EPC WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE LOSS POWER WHEN LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Mfg Campaign: 11398926
Recall Date: Mar 3, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DRIVER SIDE WINDOW IS DEFECTIVE. THE WINDOW SHUTTERS UP & DOWN ALL BY ITSELF, BOTH IN PARK, AND WHILE DRIVING. WHEN IT DOES THIS, I CAN'T SHUT THE WINDOW USING THE WINDOW UP & DOWN BUTTON. THE WINDOW GOES DOWN 1/2 WHILE DRIVING AND THEN LOCKS. I HAD IT TO TYNANS DEALERSHIP IN AURORA CO 3 TIMES NOW. THEY REPLACED THE LOCKING MECHANISM BACK IN OCT. IT HELPED FOR ABOUT A MONTH. NOW IT IS DOING IT AGAIN. THERE ARE TIMES I HAVE GONE INTO THE STORE, CAME BACK OUT, AND MY WINDOW WAS DOWN 1/2 WAY - AND I NEVER ROLLED IT DOWN! I NEVER LEAVE MY WINDOWS DOWN WHILE AWAY FROM THE CAR. I WISH I COULD ATTACH VIDEO - HERE IS THE YOUTUBE LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=_Q6OWMB_F5I
Corrective Action:
THE DRIVER SIDE WINDOW IS DEFECTIVE. THE WINDOW SHUTTERS UP & DOWN ALL BY ITSELF, BOTH IN PARK, AND WHILE DRIVING. WHEN IT DOES THIS, I CAN'T SHUT THE WINDOW USING THE WINDOW UP & DOWN BUTTON. THE WINDOW GOES DOWN 1/2 WHILE DRIVING AND THEN LOCKS. I HAD IT TO TYNANS DEALERSHIP IN AURORA CO 3 TIMES NOW. THEY REPLACED THE LOCKING MECHANISM BACK IN OCT. IT HELPED FOR ABOUT A MONTH. NOW IT IS DOING IT AGAIN. THERE ARE TIMES I HAVE GONE INTO THE STORE, CAME BACK OUT, AND MY WINDOW WAS DOWN 1/2 WAY - AND I NEVER ROLLED IT DOWN! I NEVER LEAVE MY WINDOWS DOWN WHILE AWAY FROM THE CAR. I WISH I COULD ATTACH VIDEO - HERE IS THE YOUTUBE LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=_Q6OWMB_F5I
Additional Notes:
THE DRIVER SIDE WINDOW IS DEFECTIVE. THE WINDOW SHUTTERS UP & DOWN ALL BY ITSELF, BOTH IN PARK, AND WHILE DRIVING. WHEN IT DOES THIS, I CAN'T SHUT THE WINDOW USING THE WINDOW UP & DOWN BUTTON. THE WINDOW GOES DOWN 1/2 WHILE DRIVING AND THEN LOCKS. I HAD IT TO TYNANS DEALERSHIP IN AURORA CO 3 TIMES NOW. THEY REPLACED THE LOCKING MECHANISM BACK IN OCT. IT HELPED FOR ABOUT A MONTH. NOW IT IS DOING IT AGAIN. THERE ARE TIMES I HAVE GONE INTO THE STORE, CAME BACK OUT, AND MY WINDOW WAS DOWN 1/2 WAY - AND I NEVER ROLLED IT DOWN! I NEVER LEAVE MY WINDOWS DOWN WHILE AWAY FROM THE CAR. I WISH I COULD ATTACH VIDEO - HERE IS THE YOUTUBE LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=_Q6OWMB_F5I
Mfg Campaign: 11297097
Recall Date: Jan 4, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE WINDOW KEEPS SHUTTERING UP & DOWN AFTER GETTING IN THE CAR AND SHUTTING THE DOOR WITH IGNITION ON.. THE WINDOW DOESN'T CLOSE ALL THE WAY, AND THE AUTO DOOR LOCK DOESN'T WORK. THE WINDOW SHUTTERS UP & DOWN ALL ON ITS OWN. BROUGHT CAR TO DEALERSHIP THEY REPLACED THE DOOR LOCK. THIS STILL DID NOT FIX THE PROBLEM. I HAVE A VIDEO SHOWING THE ISSUE AFTER THE DOOR LOCK WAS REPLACED.
Corrective Action:
THE WINDOW KEEPS SHUTTERING UP & DOWN AFTER GETTING IN THE CAR AND SHUTTING THE DOOR WITH IGNITION ON.. THE WINDOW DOESN'T CLOSE ALL THE WAY, AND THE AUTO DOOR LOCK DOESN'T WORK. THE WINDOW SHUTTERS UP & DOWN ALL ON ITS OWN. BROUGHT CAR TO DEALERSHIP THEY REPLACED THE DOOR LOCK. THIS STILL DID NOT FIX THE PROBLEM. I HAVE A VIDEO SHOWING THE ISSUE AFTER THE DOOR LOCK WAS REPLACED.
Additional Notes:
THE WINDOW KEEPS SHUTTERING UP & DOWN AFTER GETTING IN THE CAR AND SHUTTING THE DOOR WITH IGNITION ON.. THE WINDOW DOESN'T CLOSE ALL THE WAY, AND THE AUTO DOOR LOCK DOESN'T WORK. THE WINDOW SHUTTERS UP & DOWN ALL ON ITS OWN. BROUGHT CAR TO DEALERSHIP THEY REPLACED THE DOOR LOCK. THIS STILL DID NOT FIX THE PROBLEM. I HAVE A VIDEO SHOWING THE ISSUE AFTER THE DOOR LOCK WAS REPLACED.
Mfg Campaign: 11258975
Recall Date: Sep 30, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WINDOW KEEPS SHUTTERING UP & DOWN AFTER GETTING IN THE CAR AND SHUTTING THE DOOR WITH IGNITION ON.. THE WINDOW DOESN'T CLOSE ALL THE WAY, AND THE AUTO DOOR LOCK DOESN'T WORK. THE WINDOW SHUTTERS UP & DOWN ALL ON ITS OWN. BROUGHT CAR TO DEALERSHIP THEY REPLACED THE DOOR LOCK. THIS STILL DID NOT FIX THE PROBLEM. I HAVE A VIDEO SHOWING THE ISSUE AFTER THE DOOR LOCK WAS REPLACED.
Corrective Action:
THE WINDOW KEEPS SHUTTERING UP & DOWN AFTER GETTING IN THE CAR AND SHUTTING THE DOOR WITH IGNITION ON.. THE WINDOW DOESN'T CLOSE ALL THE WAY, AND THE AUTO DOOR LOCK DOESN'T WORK. THE WINDOW SHUTTERS UP & DOWN ALL ON ITS OWN. BROUGHT CAR TO DEALERSHIP THEY REPLACED THE DOOR LOCK. THIS STILL DID NOT FIX THE PROBLEM. I HAVE A VIDEO SHOWING THE ISSUE AFTER THE DOOR LOCK WAS REPLACED.
Additional Notes:
THE WINDOW KEEPS SHUTTERING UP & DOWN AFTER GETTING IN THE CAR AND SHUTTING THE DOOR WITH IGNITION ON.. THE WINDOW DOESN'T CLOSE ALL THE WAY, AND THE AUTO DOOR LOCK DOESN'T WORK. THE WINDOW SHUTTERS UP & DOWN ALL ON ITS OWN. BROUGHT CAR TO DEALERSHIP THEY REPLACED THE DOOR LOCK. THIS STILL DID NOT FIX THE PROBLEM. I HAVE A VIDEO SHOWING THE ISSUE AFTER THE DOOR LOCK WAS REPLACED.
Mfg Campaign: 11258975
Recall Date: Sep 30, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SINCE PURCHASING MORE THAN 7 MONTHS AGO, VEHICLE'S BLIND SPOT MONITORING SYSTEM FAILS TO RECOGNIZE APPROACHING VEHICLES AND DOES NOT HAVE AN AUDIBLE ALERT INSIDE THE VEHICLE MAKING IT NEARLY UNUSABLE AND UNSAFE. REAR-CROSS TRAFFIC ALERT SYSTEM GOES CRAZY (INCESSANT BEEPING) AND UNEXPECTEDLY WHEN VEHICLE IS SHIFTED INTO REVERSE. EVEN IF THERE ARE NO VEHICLES AROUND AND THERE IS NOTHING SURROUNDING THE VEHICLE THE SYSTEM WILL GO OFF AND BEEP FRANTICALLY. REAR-CROSS TRAFFIC ALERT FREQUENTLY WILL NOT IDENTIFY OR WARN OF VEHICLES PASSING BEHIND, SUCH AS WHEN TRYING TO BACK OUT OF A PARKING SPACE. VEHICLE'S IN-DASH DISPLAY WILL PERIODICALLY GO BLACK WHEN VEHICLE IS STARTED. VEHICLE'S RADIO SYSTEM WILL DISPLAY RANDOM CHARACTERS FOR THE SONG OR ARTIST, OR DISPLAY THE SAME SONG AND ARTIST FOR 10 MINUTES OR LONGER EVEN THOUGH THE SONG, ARTIST, OR STATIONS HAVE CHANGED. VEHICLE HAS BEEN TAKEN TO THE DEALER MULTIPLE TIMES WITHOUT SUCCESS. VW CORPORATE WAS CONTACTED AND RESPONDED QUICKLY AND WITH CONCERN, BUT DEALER WAS STILL UNABLE TO RESOLVE THE ISSUES.
Corrective Action:
SINCE PURCHASING MORE THAN 7 MONTHS AGO, VEHICLE'S BLIND SPOT MONITORING SYSTEM FAILS TO RECOGNIZE APPROACHING VEHICLES AND DOES NOT HAVE AN AUDIBLE ALERT INSIDE THE VEHICLE MAKING IT NEARLY UNUSABLE AND UNSAFE. REAR-CROSS TRAFFIC ALERT SYSTEM GOES CRAZY (INCESSANT BEEPING) AND UNEXPECTEDLY WHEN VEHICLE IS SHIFTED INTO REVERSE. EVEN IF THERE ARE NO VEHICLES AROUND AND THERE IS NOTHING SURROUNDING THE VEHICLE THE SYSTEM WILL GO OFF AND BEEP FRANTICALLY. REAR-CROSS TRAFFIC ALERT FREQUENTLY WILL NOT IDENTIFY OR WARN OF VEHICLES PASSING BEHIND, SUCH AS WHEN TRYING TO BACK OUT OF A PARKING SPACE. VEHICLE'S IN-DASH DISPLAY WILL PERIODICALLY GO BLACK WHEN VEHICLE IS STARTED. VEHICLE'S RADIO SYSTEM WILL DISPLAY RANDOM CHARACTERS FOR THE SONG OR ARTIST, OR DISPLAY THE SAME SONG AND ARTIST FOR 10 MINUTES OR LONGER EVEN THOUGH THE SONG, ARTIST, OR STATIONS HAVE CHANGED. VEHICLE HAS BEEN TAKEN TO THE DEALER MULTIPLE TIMES WITHOUT SUCCESS. VW CORPORATE WAS CONTACTED AND RESPONDED QUICKLY AND WITH CONCERN, BUT DEALER WAS STILL UNABLE TO RESOLVE THE ISSUES.
Additional Notes:
SINCE PURCHASING MORE THAN 7 MONTHS AGO, VEHICLE'S BLIND SPOT MONITORING SYSTEM FAILS TO RECOGNIZE APPROACHING VEHICLES AND DOES NOT HAVE AN AUDIBLE ALERT INSIDE THE VEHICLE MAKING IT NEARLY UNUSABLE AND UNSAFE. REAR-CROSS TRAFFIC ALERT SYSTEM GOES CRAZY (INCESSANT BEEPING) AND UNEXPECTEDLY WHEN VEHICLE IS SHIFTED INTO REVERSE. EVEN IF THERE ARE NO VEHICLES AROUND AND THERE IS NOTHING SURROUNDING THE VEHICLE THE SYSTEM WILL GO OFF AND BEEP FRANTICALLY. REAR-CROSS TRAFFIC ALERT FREQUENTLY WILL NOT IDENTIFY OR WARN OF VEHICLES PASSING BEHIND, SUCH AS WHEN TRYING TO BACK OUT OF A PARKING SPACE. VEHICLE'S IN-DASH DISPLAY WILL PERIODICALLY GO BLACK WHEN VEHICLE IS STARTED. VEHICLE'S RADIO SYSTEM WILL DISPLAY RANDOM CHARACTERS FOR THE SONG OR ARTIST, OR DISPLAY THE SAME SONG AND ARTIST FOR 10 MINUTES OR LONGER EVEN THOUGH THE SONG, ARTIST, OR STATIONS HAVE CHANGED. VEHICLE HAS BEEN TAKEN TO THE DEALER MULTIPLE TIMES WITHOUT SUCCESS. VW CORPORATE WAS CONTACTED AND RESPONDED QUICKLY AND WITH CONCERN, BUT DEALER WAS STILL UNABLE TO RESOLVE THE ISSUES.
Mfg Campaign: 11129732
Recall Date: Sep 16, 2018
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