Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Consumer Complaints
2 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I bought a 2021 VW Jetta GLI in June 2021. There was a recall notice issued in August regarding issues with the front airbag not deploying and/or unexpectedly deploying. I took the car to VW of Kearny Mesa in San Diego, CA, in September 2021. They made the appointment, then when I was at the dealership they said the fix wasn't available. I brought the car in again for repair in February 2022, this time to Mission Bay VW also in San Diego. The car is still with the dealer with no estimated time of completion due to the repair being "extensive."
Corrective Action:
I bought a 2021 VW Jetta GLI in June 2021. There was a recall notice issued in August regarding issues with the front airbag not deploying and/or unexpectedly deploying. I took the car to VW of Kearny Mesa in San Diego, CA, in September 2021. They made the appointment, then when I was at the dealership they said the fix wasn't available. I brought the car in again for repair in February 2022, this time to Mission Bay VW also in San Diego. The car is still with the dealer with no estimated time of completion due to the repair being "extensive."
Additional Notes:
I bought a 2021 VW Jetta GLI in June 2021. There was a recall notice issued in August regarding issues with the front airbag not deploying and/or unexpectedly deploying. I took the car to VW of Kearny Mesa in San Diego, CA, in September 2021. They made the appointment, then when I was at the dealership they said the fix wasn't available. I brought the car in again for repair in February 2022, this time to Mission Bay VW also in San Diego. The car is still with the dealer with no estimated time of completion due to the repair being "extensive."
Mfg Campaign: 11455105
Recall Date: Mar 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof exploded. Glass inside the car as well as outside. Had I been driving, flying debris would have been an issue. Video confirms that the sunroof blew up on its own.
Corrective Action:
Sunroof exploded. Glass inside the car as well as outside. Had I been driving, flying debris would have been an issue. Video confirms that the sunroof blew up on its own.
Additional Notes:
Sunroof exploded. Glass inside the car as well as outside. Had I been driving, flying debris would have been an issue. Video confirms that the sunroof blew up on its own.
Mfg Campaign: 11426395
Recall Date: Jul 25, 2021
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