Complaints & Recalls
Consumer Complaints
10 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
CLOCKSPRING IN STEERING WHEEL FAILED AT 40,000 MILES. AIRBAG LIGHT STAYS ON AND NONE OF THE STEERING WHEEL CONTROLS WORK TO INCLUDE THE HORN.
Corrective Action:
CLOCKSPRING IN STEERING WHEEL FAILED AT 40,000 MILES. AIRBAG LIGHT STAYS ON AND NONE OF THE STEERING WHEEL CONTROLS WORK TO INCLUDE THE HORN.
Additional Notes:
CLOCKSPRING IN STEERING WHEEL FAILED AT 40,000 MILES. AIRBAG LIGHT STAYS ON AND NONE OF THE STEERING WHEEL CONTROLS WORK TO INCLUDE THE HORN.
Mfg Campaign: 11190476
Recall Date: Mar 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CLOCKSPRING IN STEERING WHEEL FAILED AT 40,000 MILES. AIRBAG LIGHT STAYS ON AND NONE OF THE STEERING WHEEL CONTROLS WORK TO INCLUDE THE HORN.
Corrective Action:
CLOCKSPRING IN STEERING WHEEL FAILED AT 40,000 MILES. AIRBAG LIGHT STAYS ON AND NONE OF THE STEERING WHEEL CONTROLS WORK TO INCLUDE THE HORN.
Additional Notes:
CLOCKSPRING IN STEERING WHEEL FAILED AT 40,000 MILES. AIRBAG LIGHT STAYS ON AND NONE OF THE STEERING WHEEL CONTROLS WORK TO INCLUDE THE HORN.
Mfg Campaign: 11190476
Recall Date: Mar 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V464000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON VOLKSWAGEN OF SANFORD (4175 S ORLANDO DR, SANFORD, FL 32773, (855) 743-7423) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V464000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON VOLKSWAGEN OF SANFORD (4175 S ORLANDO DR, SANFORD, FL 32773, (855) 743-7423) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V464000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON VOLKSWAGEN OF SANFORD (4175 S ORLANDO DR, SANFORD, FL 32773, (855) 743-7423) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11184156
Recall Date: Mar 4, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V464000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON VOLKSWAGEN OF SANFORD (4175 S ORLANDO DR, SANFORD, FL 32773, (855) 743-7423) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V464000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON VOLKSWAGEN OF SANFORD (4175 S ORLANDO DR, SANFORD, FL 32773, (855) 743-7423) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V464000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON VOLKSWAGEN OF SANFORD (4175 S ORLANDO DR, SANFORD, FL 32773, (855) 743-7423) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11184156
Recall Date: Mar 4, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE RPMS DECREASED TO ZERO. APPROXIMATELY 4 SECONDS AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE FAILED TO RESPOND AND THEN SUDDENLY LUNGED FORWARD AND ACCELERATED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN (5901 PEACH TREE INDUSTRIAL BLVD, CHAMPLEE, GA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. AFTER THE THIRD VISIT TO THE DEALER FOR THE SAME FAILURE, THE DEALER DIAGNOSED THAT THERE WAS ENGINE TIMING FAILURE DUE TO LOW QUALITY FUEL. THE CONTACT WAS INFORMED TO USE PREMIUM FUEL TO RECTIFY THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE OWNER'S MANUAL INSTRUCTED THEM TO USE REGULAR FUEL ONLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE RPMS DECREASED TO ZERO. APPROXIMATELY 4 SECONDS AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE FAILED TO RESPOND AND THEN SUDDENLY LUNGED FORWARD AND ACCELERATED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN (5901 PEACH TREE INDUSTRIAL BLVD, CHAMPLEE, GA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. AFTER THE THIRD VISIT TO THE DEALER FOR THE SAME FAILURE, THE DEALER DIAGNOSED THAT THERE WAS ENGINE TIMING FAILURE DUE TO LOW QUALITY FUEL. THE CONTACT WAS INFORMED TO USE PREMIUM FUEL TO RECTIFY THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE OWNER'S MANUAL INSTRUCTED THEM TO USE REGULAR FUEL ONLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE RPMS DECREASED TO ZERO. APPROXIMATELY 4 SECONDS AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE FAILED TO RESPOND AND THEN SUDDENLY LUNGED FORWARD AND ACCELERATED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN (5901 PEACH TREE INDUSTRIAL BLVD, CHAMPLEE, GA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. AFTER THE THIRD VISIT TO THE DEALER FOR THE SAME FAILURE, THE DEALER DIAGNOSED THAT THERE WAS ENGINE TIMING FAILURE DUE TO LOW QUALITY FUEL. THE CONTACT WAS INFORMED TO USE PREMIUM FUEL TO RECTIFY THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE OWNER'S MANUAL INSTRUCTED THEM TO USE REGULAR FUEL ONLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,500.
Mfg Campaign: 11176461
Recall Date: Feb 12, 2019
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE RPMS DECREASED TO ZERO. APPROXIMATELY 4 SECONDS AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE FAILED TO RESPOND AND THEN SUDDENLY LUNGED FORWARD AND ACCELERATED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN (5901 PEACH TREE INDUSTRIAL BLVD, CHAMPLEE, GA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. AFTER THE THIRD VISIT TO THE DEALER FOR THE SAME FAILURE, THE DEALER DIAGNOSED THAT THERE WAS ENGINE TIMING FAILURE DUE TO LOW QUALITY FUEL. THE CONTACT WAS INFORMED TO USE PREMIUM FUEL TO RECTIFY THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE OWNER'S MANUAL INSTRUCTED THEM TO USE REGULAR FUEL ONLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE RPMS DECREASED TO ZERO. APPROXIMATELY 4 SECONDS AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE FAILED TO RESPOND AND THEN SUDDENLY LUNGED FORWARD AND ACCELERATED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN (5901 PEACH TREE INDUSTRIAL BLVD, CHAMPLEE, GA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. AFTER THE THIRD VISIT TO THE DEALER FOR THE SAME FAILURE, THE DEALER DIAGNOSED THAT THERE WAS ENGINE TIMING FAILURE DUE TO LOW QUALITY FUEL. THE CONTACT WAS INFORMED TO USE PREMIUM FUEL TO RECTIFY THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE OWNER'S MANUAL INSTRUCTED THEM TO USE REGULAR FUEL ONLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE RPMS DECREASED TO ZERO. APPROXIMATELY 4 SECONDS AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE FAILED TO RESPOND AND THEN SUDDENLY LUNGED FORWARD AND ACCELERATED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN (5901 PEACH TREE INDUSTRIAL BLVD, CHAMPLEE, GA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. AFTER THE THIRD VISIT TO THE DEALER FOR THE SAME FAILURE, THE DEALER DIAGNOSED THAT THERE WAS ENGINE TIMING FAILURE DUE TO LOW QUALITY FUEL. THE CONTACT WAS INFORMED TO USE PREMIUM FUEL TO RECTIFY THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE OWNER'S MANUAL INSTRUCTED THEM TO USE REGULAR FUEL ONLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,500.
Mfg Campaign: 11176461
Recall Date: Feb 12, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR SHUDDERED AND LOST SPEED WHILE TURNING ON A CITY STREET.. EPC LIGHT CAME ON. DEALER RAN DIAGNOSTIC AND SAID THERE WAS A CYLINDER PROBLEM AND THEN SAID PROBLEM WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A BRAND NEW CAR ONLY 5,000 MILES. I AM SKEPTICAL THIS WAS JUST A SOFTWARE ISSUE GIVEN ALL THE REPORTS I HAVE READ OF OTHER VW DRIVERS HAVING THIS SAME EPC AND SHUDDERING ISSUE AND THEY HAVE LOST ABILITY TO ACCELERATE AND SOMETIMES LOST ALL POWER AND BREAKING ABILITY ON THE HIGHWAY. I AM SCARED FOR MYSELF AND MY CHILD.
Corrective Action:
CAR SHUDDERED AND LOST SPEED WHILE TURNING ON A CITY STREET.. EPC LIGHT CAME ON. DEALER RAN DIAGNOSTIC AND SAID THERE WAS A CYLINDER PROBLEM AND THEN SAID PROBLEM WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A BRAND NEW CAR ONLY 5,000 MILES. I AM SKEPTICAL THIS WAS JUST A SOFTWARE ISSUE GIVEN ALL THE REPORTS I HAVE READ OF OTHER VW DRIVERS HAVING THIS SAME EPC AND SHUDDERING ISSUE AND THEY HAVE LOST ABILITY TO ACCELERATE AND SOMETIMES LOST ALL POWER AND BREAKING ABILITY ON THE HIGHWAY. I AM SCARED FOR MYSELF AND MY CHILD.
Additional Notes:
CAR SHUDDERED AND LOST SPEED WHILE TURNING ON A CITY STREET.. EPC LIGHT CAME ON. DEALER RAN DIAGNOSTIC AND SAID THERE WAS A CYLINDER PROBLEM AND THEN SAID PROBLEM WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A BRAND NEW CAR ONLY 5,000 MILES. I AM SKEPTICAL THIS WAS JUST A SOFTWARE ISSUE GIVEN ALL THE REPORTS I HAVE READ OF OTHER VW DRIVERS HAVING THIS SAME EPC AND SHUDDERING ISSUE AND THEY HAVE LOST ABILITY TO ACCELERATE AND SOMETIMES LOST ALL POWER AND BREAKING ABILITY ON THE HIGHWAY. I AM SCARED FOR MYSELF AND MY CHILD.
Mfg Campaign: 11083269
Recall Date: Apr 4, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR SHUDDERED AND LOST SPEED WHILE TURNING ON A CITY STREET.. EPC LIGHT CAME ON. DEALER RAN DIAGNOSTIC AND SAID THERE WAS A CYLINDER PROBLEM AND THEN SAID PROBLEM WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A BRAND NEW CAR ONLY 5,000 MILES. I AM SKEPTICAL THIS WAS JUST A SOFTWARE ISSUE GIVEN ALL THE REPORTS I HAVE READ OF OTHER VW DRIVERS HAVING THIS SAME EPC AND SHUDDERING ISSUE AND THEY HAVE LOST ABILITY TO ACCELERATE AND SOMETIMES LOST ALL POWER AND BREAKING ABILITY ON THE HIGHWAY. I AM SCARED FOR MYSELF AND MY CHILD.
Corrective Action:
CAR SHUDDERED AND LOST SPEED WHILE TURNING ON A CITY STREET.. EPC LIGHT CAME ON. DEALER RAN DIAGNOSTIC AND SAID THERE WAS A CYLINDER PROBLEM AND THEN SAID PROBLEM WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A BRAND NEW CAR ONLY 5,000 MILES. I AM SKEPTICAL THIS WAS JUST A SOFTWARE ISSUE GIVEN ALL THE REPORTS I HAVE READ OF OTHER VW DRIVERS HAVING THIS SAME EPC AND SHUDDERING ISSUE AND THEY HAVE LOST ABILITY TO ACCELERATE AND SOMETIMES LOST ALL POWER AND BREAKING ABILITY ON THE HIGHWAY. I AM SCARED FOR MYSELF AND MY CHILD.
Additional Notes:
CAR SHUDDERED AND LOST SPEED WHILE TURNING ON A CITY STREET.. EPC LIGHT CAME ON. DEALER RAN DIAGNOSTIC AND SAID THERE WAS A CYLINDER PROBLEM AND THEN SAID PROBLEM WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A BRAND NEW CAR ONLY 5,000 MILES. I AM SKEPTICAL THIS WAS JUST A SOFTWARE ISSUE GIVEN ALL THE REPORTS I HAVE READ OF OTHER VW DRIVERS HAVING THIS SAME EPC AND SHUDDERING ISSUE AND THEY HAVE LOST ABILITY TO ACCELERATE AND SOMETIMES LOST ALL POWER AND BREAKING ABILITY ON THE HIGHWAY. I AM SCARED FOR MYSELF AND MY CHILD.
Mfg Campaign: 11083269
Recall Date: Apr 4, 2018
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CAR SHUDDERED AND LOST SPEED WHILE TURNING ON A CITY STREET.. EPC LIGHT CAME ON. DEALER RAN DIAGNOSTIC AND SAID THERE WAS A CYLINDER PROBLEM AND THEN SAID PROBLEM WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A BRAND NEW CAR ONLY 5,000 MILES. I AM SKEPTICAL THIS WAS JUST A SOFTWARE ISSUE GIVEN ALL THE REPORTS I HAVE READ OF OTHER VW DRIVERS HAVING THIS SAME EPC AND SHUDDERING ISSUE AND THEY HAVE LOST ABILITY TO ACCELERATE AND SOMETIMES LOST ALL POWER AND BREAKING ABILITY ON THE HIGHWAY. I AM SCARED FOR MYSELF AND MY CHILD.
Corrective Action:
CAR SHUDDERED AND LOST SPEED WHILE TURNING ON A CITY STREET.. EPC LIGHT CAME ON. DEALER RAN DIAGNOSTIC AND SAID THERE WAS A CYLINDER PROBLEM AND THEN SAID PROBLEM WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A BRAND NEW CAR ONLY 5,000 MILES. I AM SKEPTICAL THIS WAS JUST A SOFTWARE ISSUE GIVEN ALL THE REPORTS I HAVE READ OF OTHER VW DRIVERS HAVING THIS SAME EPC AND SHUDDERING ISSUE AND THEY HAVE LOST ABILITY TO ACCELERATE AND SOMETIMES LOST ALL POWER AND BREAKING ABILITY ON THE HIGHWAY. I AM SCARED FOR MYSELF AND MY CHILD.
Additional Notes:
CAR SHUDDERED AND LOST SPEED WHILE TURNING ON A CITY STREET.. EPC LIGHT CAME ON. DEALER RAN DIAGNOSTIC AND SAID THERE WAS A CYLINDER PROBLEM AND THEN SAID PROBLEM WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A BRAND NEW CAR ONLY 5,000 MILES. I AM SKEPTICAL THIS WAS JUST A SOFTWARE ISSUE GIVEN ALL THE REPORTS I HAVE READ OF OTHER VW DRIVERS HAVING THIS SAME EPC AND SHUDDERING ISSUE AND THEY HAVE LOST ABILITY TO ACCELERATE AND SOMETIMES LOST ALL POWER AND BREAKING ABILITY ON THE HIGHWAY. I AM SCARED FOR MYSELF AND MY CHILD.
Mfg Campaign: 11083269
Recall Date: Apr 4, 2018
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
CONTINENTAL PROCONTACT TX TIRES ARE THE PROBLEM. WENT ROUND A LEFT-HAND BEND AT 55 MPH AND TIRES LOST AIR. MY TIRE INFLATION SYSTEM IN THE CAR IMMEDIATELY CAME ON WARNING ME THAT TIRES HAD LOST PRESSURE. STANDARD/RECOMMENDED TIRE SIZE ON VEHICLE.
Corrective Action:
CONTINENTAL PROCONTACT TX TIRES ARE THE PROBLEM. WENT ROUND A LEFT-HAND BEND AT 55 MPH AND TIRES LOST AIR. MY TIRE INFLATION SYSTEM IN THE CAR IMMEDIATELY CAME ON WARNING ME THAT TIRES HAD LOST PRESSURE. STANDARD/RECOMMENDED TIRE SIZE ON VEHICLE.
Additional Notes:
CONTINENTAL PROCONTACT TX TIRES ARE THE PROBLEM. WENT ROUND A LEFT-HAND BEND AT 55 MPH AND TIRES LOST AIR. MY TIRE INFLATION SYSTEM IN THE CAR IMMEDIATELY CAME ON WARNING ME THAT TIRES HAD LOST PRESSURE. STANDARD/RECOMMENDED TIRE SIZE ON VEHICLE.
Mfg Campaign: 11062426
Recall Date: Jan 12, 2018
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