Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47N8, 47N9, 47N6
Recall Date: Jun 1, 2018
Consumer Complaints
19 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
During moderate braking, the ABS system was violently pulsing the brakes on the left front wheel. This occured on about one dozen braking events over a 5-7 mile distance. Afterwards upon inspection, the left front brake smelled and radiated intense amounts of heat. There were no Warning Lights displayed at any time during or after. The tires, original equipment size, are almost brand new. All tires were at recommended air pressure. A Volkswagen dealer will inspect the vehicle today. The ABS hydraulic assembly is suspect. The vehicle has 46,000 miles and has had its brake fluid replaced in the past as part of normal recommended service.
Corrective Action:
During moderate braking, the ABS system was violently pulsing the brakes on the left front wheel. This occured on about one dozen braking events over a 5-7 mile distance. Afterwards upon inspection, the left front brake smelled and radiated intense amounts of heat. There were no Warning Lights displayed at any time during or after. The tires, original equipment size, are almost brand new. All tires were at recommended air pressure. A Volkswagen dealer will inspect the vehicle today. The ABS hydraulic assembly is suspect. The vehicle has 46,000 miles and has had its brake fluid replaced in the past as part of normal recommended service.
Additional Notes:
During moderate braking, the ABS system was violently pulsing the brakes on the left front wheel. This occured on about one dozen braking events over a 5-7 mile distance. Afterwards upon inspection, the left front brake smelled and radiated intense amounts of heat. There were no Warning Lights displayed at any time during or after. The tires, original equipment size, are almost brand new. All tires were at recommended air pressure. A Volkswagen dealer will inspect the vehicle today. The ABS hydraulic assembly is suspect. The vehicle has 46,000 miles and has had its brake fluid replaced in the past as part of normal recommended service.
Mfg Campaign: 11652252
Recall Date: Apr 2, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
6/1/20 BRAKES GOOD MEASURED 8 (IN THE GREEN) THIS IS WHEN I RECEIVED A NEW WATER PUMP (I KNOW! UNDER WARRANTY ISSUE ALSO IMO). MILAGE 25490. SEPTEMBER GOT NEW TIRES. ANTI LOCK BRAKES WENT OFF RIGHT A WAY X2. 10/10/20 TOOK CAR IN FOR 30,000 MILE CHECK AT 29,053 MILES. BRAKES MEASURED AT 3. MCKENNA SUGGESTED NEW BRAKES(PADS, ROTORS) $700.00. WHAT WOULD CAUSE BRAKES GOING FROM 8 TO 3 IN 4 MONTHS? I HAVE CONCERNS WITH ANTILOCKING BRAKES. I BELIEVE THEY ARE TOO SENSITIVE AND CAUSED BRAKE ISSUES
Corrective Action:
6/1/20 BRAKES GOOD MEASURED 8 (IN THE GREEN) THIS IS WHEN I RECEIVED A NEW WATER PUMP (I KNOW! UNDER WARRANTY ISSUE ALSO IMO). MILAGE 25490. SEPTEMBER GOT NEW TIRES. ANTI LOCK BRAKES WENT OFF RIGHT A WAY X2. 10/10/20 TOOK CAR IN FOR 30,000 MILE CHECK AT 29,053 MILES. BRAKES MEASURED AT 3. MCKENNA SUGGESTED NEW BRAKES(PADS, ROTORS) $700.00. WHAT WOULD CAUSE BRAKES GOING FROM 8 TO 3 IN 4 MONTHS? I HAVE CONCERNS WITH ANTILOCKING BRAKES. I BELIEVE THEY ARE TOO SENSITIVE AND CAUSED BRAKE ISSUES
Additional Notes:
6/1/20 BRAKES GOOD MEASURED 8 (IN THE GREEN) THIS IS WHEN I RECEIVED A NEW WATER PUMP (I KNOW! UNDER WARRANTY ISSUE ALSO IMO). MILAGE 25490. SEPTEMBER GOT NEW TIRES. ANTI LOCK BRAKES WENT OFF RIGHT A WAY X2. 10/10/20 TOOK CAR IN FOR 30,000 MILE CHECK AT 29,053 MILES. BRAKES MEASURED AT 3. MCKENNA SUGGESTED NEW BRAKES(PADS, ROTORS) $700.00. WHAT WOULD CAUSE BRAKES GOING FROM 8 TO 3 IN 4 MONTHS? I HAVE CONCERNS WITH ANTILOCKING BRAKES. I BELIEVE THEY ARE TOO SENSITIVE AND CAUSED BRAKE ISSUES
Mfg Campaign: 11365285
Recall Date: Oct 19, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VW CORPORATION DID NOT HONOR THEIR WARRANTY ON MY 2018 VW, GTI. MY 2018 VW, GTI WAS PARKED, AND I WAS INSIDE THE VEHICLE, WHEN THE SUNROOF SPONTANEOUSLY SHATTER. THE SUNROOF WAS NOT HIT BY ANY DEBRIS. THE 2018 VW GTI IS STILL UNDER WARRANTY SO I TOOK THE DAMAGED VEHICLE TO OURISMAN VW OF LAUREL. OURISMAN VW STATED THAT VW DECLINED TO HONOR WARRANTY BECAUSE THEY SAID IT WAS IT BY A ROCK. THE ROOF WAS NOT HIT BY ANYTHING. VW STATED THAT AS A GESTURE OF GOOD FAITH BECAUSE I HAD BEEN A LOYAL CUSTOMER, THEY WOULD PICKED UP 40% OF THE REPAIR COST. I PICKED UP 60% OF THE COST, $3,239.38. I'M FILING THIS COMPLAINT BECAUSE VW SHOULD HAD PICKED UP THE ENTIRE REPAIR COST BECAUSE THE SUNROOF WAS NOT HIT BY ANY OBJECTS. THIS HAS HAPPEN TO OTHER VW CUSTOMERS AS WELL, CLASS ACTION FILED AGAINST VOLKSWAGEN ALLEGING EXPLODING SUNROOFS. VOLKSWAGEN EXPLODING SUNROOF CLASS ACTION UPDATE: A FEDERAL COURT RULED ON FEBRUARY 26, 2019, THAT CONSUMER PROTECTION CLAIMS AND CLAIMS OF FRAUDULENT CONCEALMENT AGAINST VOLKSWAGEN CAN MOVE FORWARD.
Corrective Action:
VW CORPORATION DID NOT HONOR THEIR WARRANTY ON MY 2018 VW, GTI. MY 2018 VW, GTI WAS PARKED, AND I WAS INSIDE THE VEHICLE, WHEN THE SUNROOF SPONTANEOUSLY SHATTER. THE SUNROOF WAS NOT HIT BY ANY DEBRIS. THE 2018 VW GTI IS STILL UNDER WARRANTY SO I TOOK THE DAMAGED VEHICLE TO OURISMAN VW OF LAUREL. OURISMAN VW STATED THAT VW DECLINED TO HONOR WARRANTY BECAUSE THEY SAID IT WAS IT BY A ROCK. THE ROOF WAS NOT HIT BY ANYTHING. VW STATED THAT AS A GESTURE OF GOOD FAITH BECAUSE I HAD BEEN A LOYAL CUSTOMER, THEY WOULD PICKED UP 40% OF THE REPAIR COST. I PICKED UP 60% OF THE COST, $3,239.38. I'M FILING THIS COMPLAINT BECAUSE VW SHOULD HAD PICKED UP THE ENTIRE REPAIR COST BECAUSE THE SUNROOF WAS NOT HIT BY ANY OBJECTS. THIS HAS HAPPEN TO OTHER VW CUSTOMERS AS WELL, CLASS ACTION FILED AGAINST VOLKSWAGEN ALLEGING EXPLODING SUNROOFS. VOLKSWAGEN EXPLODING SUNROOF CLASS ACTION UPDATE: A FEDERAL COURT RULED ON FEBRUARY 26, 2019, THAT CONSUMER PROTECTION CLAIMS AND CLAIMS OF FRAUDULENT CONCEALMENT AGAINST VOLKSWAGEN CAN MOVE FORWARD.
Additional Notes:
VW CORPORATION DID NOT HONOR THEIR WARRANTY ON MY 2018 VW, GTI. MY 2018 VW, GTI WAS PARKED, AND I WAS INSIDE THE VEHICLE, WHEN THE SUNROOF SPONTANEOUSLY SHATTER. THE SUNROOF WAS NOT HIT BY ANY DEBRIS. THE 2018 VW GTI IS STILL UNDER WARRANTY SO I TOOK THE DAMAGED VEHICLE TO OURISMAN VW OF LAUREL. OURISMAN VW STATED THAT VW DECLINED TO HONOR WARRANTY BECAUSE THEY SAID IT WAS IT BY A ROCK. THE ROOF WAS NOT HIT BY ANYTHING. VW STATED THAT AS A GESTURE OF GOOD FAITH BECAUSE I HAD BEEN A LOYAL CUSTOMER, THEY WOULD PICKED UP 40% OF THE REPAIR COST. I PICKED UP 60% OF THE COST, $3,239.38. I'M FILING THIS COMPLAINT BECAUSE VW SHOULD HAD PICKED UP THE ENTIRE REPAIR COST BECAUSE THE SUNROOF WAS NOT HIT BY ANY OBJECTS. THIS HAS HAPPEN TO OTHER VW CUSTOMERS AS WELL, CLASS ACTION FILED AGAINST VOLKSWAGEN ALLEGING EXPLODING SUNROOFS. VOLKSWAGEN EXPLODING SUNROOF CLASS ACTION UPDATE: A FEDERAL COURT RULED ON FEBRUARY 26, 2019, THAT CONSUMER PROTECTION CLAIMS AND CLAIMS OF FRAUDULENT CONCEALMENT AGAINST VOLKSWAGEN CAN MOVE FORWARD.
Mfg Campaign: 11320753
Recall Date: Apr 10, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE EMERGENCY BRAKE ASSIST ACTIVATED INDEPENDENTLY. THE CONTACT STATED THERE WAS A WARNING MESSAGE STATING AN OBJECT WAS IN FRONT OF THE VEHICLE HOWEVER, THERE WAS NOTHING IN FRONT OF THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILLAGE WAS 14,426.
Corrective Action:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE EMERGENCY BRAKE ASSIST ACTIVATED INDEPENDENTLY. THE CONTACT STATED THERE WAS A WARNING MESSAGE STATING AN OBJECT WAS IN FRONT OF THE VEHICLE HOWEVER, THERE WAS NOTHING IN FRONT OF THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILLAGE WAS 14,426.
Additional Notes:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE EMERGENCY BRAKE ASSIST ACTIVATED INDEPENDENTLY. THE CONTACT STATED THERE WAS A WARNING MESSAGE STATING AN OBJECT WAS IN FRONT OF THE VEHICLE HOWEVER, THERE WAS NOTHING IN FRONT OF THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILLAGE WAS 14,426.
Mfg Campaign: 11316109
Recall Date: Mar 4, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AN ISSUE EXISTS WHERE THE START STOP SYSTEM (S/S) CAN CAUSE THE VEHICLE TO STALL AT A STOP LIGHT. AT ONE POINT, THE DRIVER WAS IN STOPPED IN TRAFFIC, WHICH CAUSED MY S/S TO ACTIVATE, TURNING OFF THE VEHICLE'S ENGINE. THE DRIVER UNBUCKLED HIS SEAT BELT SO HE COULD PUT SOMETHING INTO THE GLOVE BOX, THEN RE BUCKLED HIS SEAT BELT. TRAFFIC BEGAN MOVING AGAIN, SO THE DRIVER HIT THE ACCELERATOR. THE VEHICLE DID NOT ACCELERATE. THERE WAS A NOTIFICATION ON THE DASH STATING "PLEASE START ENGINE MANUALLY". THE DRIVER ATTEMPTED TO START THE ENGINE, BUT THE VEHICLE WAS STILL IN DRIVE, SO THE VEHICLE NOTIFIED HIM TO PUT THE TRANSMISSION INTO P OR N. THE DRIVER SHIFTED THE VEHICLE INTO N, RESTARTED THE ENGINE, SHIFTED BACK INTO DRIVE AND THEN RESUMED DRIVING. (AFTER CREATING A SMALL TRAFFIC JAM) LATER, THE DRIVER TOOK THE VEHICLE TO THE DEALERSHIP AND EXPLAINED THE ISSUE. THE SERVICE DEPARTMENT POLITELY EXPLAINED THAT THE S/S SYSTEM DOES THAT, AND THERE IS NOTHING THAT THEY CAN DO. THEY EXPLAINED THAT MULTIPLE FACTORS STIPULATE THE S/S SYSTEM'S DECISIONS, SUCH AS ENGINE TEMPERATURE, POWER CONSUMPTION (JUST TO NAME A FEW). THE DRIVER ALSO ASKED IF THE DEALERSHIP COULD JUST REMOVE S/S SYSTEM, THEY EXPLAINED THAT THEY WERE NOT ALLOWED TO DUE TO EPA REGULATIONS. ATTACHED IS A PNG FILE CONTAINING SCREENSHOTS OF A MP4 THAT THE DRIVER TOOK ON 03/01/20 WHILE ATTEMPTING TO RECREATE THE INCIDENT. IT SHOULD BE NOTED THAT THE DRIVER COULD NOT RECREATE THE INCIDENT PERFECTLY. THE DRIVER WAS ONLY ABLE TO MAKE IT SO THAT THE S/S MECHANISM WOULD RESTART THE ENGINE AFTER THE DRIVER RE BUCKLED HIS SEAT BELT AND SUBSEQUENTLY DEPRESSED THE ACCELERATOR MOST OF THE WAY DOWN (NOT REQUIRING THE DRIVER TO SHIFT THE VEHICLE INTO P OR N AND RESTARTING THE ENGINE).
Corrective Action:
AN ISSUE EXISTS WHERE THE START STOP SYSTEM (S/S) CAN CAUSE THE VEHICLE TO STALL AT A STOP LIGHT. AT ONE POINT, THE DRIVER WAS IN STOPPED IN TRAFFIC, WHICH CAUSED MY S/S TO ACTIVATE, TURNING OFF THE VEHICLE'S ENGINE. THE DRIVER UNBUCKLED HIS SEAT BELT SO HE COULD PUT SOMETHING INTO THE GLOVE BOX, THEN RE BUCKLED HIS SEAT BELT. TRAFFIC BEGAN MOVING AGAIN, SO THE DRIVER HIT THE ACCELERATOR. THE VEHICLE DID NOT ACCELERATE. THERE WAS A NOTIFICATION ON THE DASH STATING "PLEASE START ENGINE MANUALLY". THE DRIVER ATTEMPTED TO START THE ENGINE, BUT THE VEHICLE WAS STILL IN DRIVE, SO THE VEHICLE NOTIFIED HIM TO PUT THE TRANSMISSION INTO P OR N. THE DRIVER SHIFTED THE VEHICLE INTO N, RESTARTED THE ENGINE, SHIFTED BACK INTO DRIVE AND THEN RESUMED DRIVING. (AFTER CREATING A SMALL TRAFFIC JAM) LATER, THE DRIVER TOOK THE VEHICLE TO THE DEALERSHIP AND EXPLAINED THE ISSUE. THE SERVICE DEPARTMENT POLITELY EXPLAINED THAT THE S/S SYSTEM DOES THAT, AND THERE IS NOTHING THAT THEY CAN DO. THEY EXPLAINED THAT MULTIPLE FACTORS STIPULATE THE S/S SYSTEM'S DECISIONS, SUCH AS ENGINE TEMPERATURE, POWER CONSUMPTION (JUST TO NAME A FEW). THE DRIVER ALSO ASKED IF THE DEALERSHIP COULD JUST REMOVE S/S SYSTEM, THEY EXPLAINED THAT THEY WERE NOT ALLOWED TO DUE TO EPA REGULATIONS. ATTACHED IS A PNG FILE CONTAINING SCREENSHOTS OF A MP4 THAT THE DRIVER TOOK ON 03/01/20 WHILE ATTEMPTING TO RECREATE THE INCIDENT. IT SHOULD BE NOTED THAT THE DRIVER COULD NOT RECREATE THE INCIDENT PERFECTLY. THE DRIVER WAS ONLY ABLE TO MAKE IT SO THAT THE S/S MECHANISM WOULD RESTART THE ENGINE AFTER THE DRIVER RE BUCKLED HIS SEAT BELT AND SUBSEQUENTLY DEPRESSED THE ACCELERATOR MOST OF THE WAY DOWN (NOT REQUIRING THE DRIVER TO SHIFT THE VEHICLE INTO P OR N AND RESTARTING THE ENGINE).
Additional Notes:
AN ISSUE EXISTS WHERE THE START STOP SYSTEM (S/S) CAN CAUSE THE VEHICLE TO STALL AT A STOP LIGHT. AT ONE POINT, THE DRIVER WAS IN STOPPED IN TRAFFIC, WHICH CAUSED MY S/S TO ACTIVATE, TURNING OFF THE VEHICLE'S ENGINE. THE DRIVER UNBUCKLED HIS SEAT BELT SO HE COULD PUT SOMETHING INTO THE GLOVE BOX, THEN RE BUCKLED HIS SEAT BELT. TRAFFIC BEGAN MOVING AGAIN, SO THE DRIVER HIT THE ACCELERATOR. THE VEHICLE DID NOT ACCELERATE. THERE WAS A NOTIFICATION ON THE DASH STATING "PLEASE START ENGINE MANUALLY". THE DRIVER ATTEMPTED TO START THE ENGINE, BUT THE VEHICLE WAS STILL IN DRIVE, SO THE VEHICLE NOTIFIED HIM TO PUT THE TRANSMISSION INTO P OR N. THE DRIVER SHIFTED THE VEHICLE INTO N, RESTARTED THE ENGINE, SHIFTED BACK INTO DRIVE AND THEN RESUMED DRIVING. (AFTER CREATING A SMALL TRAFFIC JAM) LATER, THE DRIVER TOOK THE VEHICLE TO THE DEALERSHIP AND EXPLAINED THE ISSUE. THE SERVICE DEPARTMENT POLITELY EXPLAINED THAT THE S/S SYSTEM DOES THAT, AND THERE IS NOTHING THAT THEY CAN DO. THEY EXPLAINED THAT MULTIPLE FACTORS STIPULATE THE S/S SYSTEM'S DECISIONS, SUCH AS ENGINE TEMPERATURE, POWER CONSUMPTION (JUST TO NAME A FEW). THE DRIVER ALSO ASKED IF THE DEALERSHIP COULD JUST REMOVE S/S SYSTEM, THEY EXPLAINED THAT THEY WERE NOT ALLOWED TO DUE TO EPA REGULATIONS. ATTACHED IS A PNG FILE CONTAINING SCREENSHOTS OF A MP4 THAT THE DRIVER TOOK ON 03/01/20 WHILE ATTEMPTING TO RECREATE THE INCIDENT. IT SHOULD BE NOTED THAT THE DRIVER COULD NOT RECREATE THE INCIDENT PERFECTLY. THE DRIVER WAS ONLY ABLE TO MAKE IT SO THAT THE S/S MECHANISM WOULD RESTART THE ENGINE AFTER THE DRIVER RE BUCKLED HIS SEAT BELT AND SUBSEQUENTLY DEPRESSED THE ACCELERATOR MOST OF THE WAY DOWN (NOT REQUIRING THE DRIVER TO SHIFT THE VEHICLE INTO P OR N AND RESTARTING THE ENGINE).
Mfg Campaign: 11315480
Recall Date: Mar 1, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON 3 OCCASIONS THE MANUAL PARKING BRAKE HAS RELEASE FULLY WHEN THE CAR HAS BEEN PARKED UPHILL ON A SIDE STREET WITH A STEEP INCLINE. TWICE THIS WAS AFTER I HAD GOTTEN OUT OF THE CAR, AND ONCE WHILE IN THE CAR IT HAPPENED IMMEDIATELY AFTER THE HILL-HOLDER BRAKE RELEASED. EACH TIME, THE CAR WAS IN GEAR AND DID NOT ROLL MORE THAN A FEW INCHES; AND AN ADULT PASSENGER WAS IN THE FRONT AND WITNESSED IT AND REAPPLIED THE BRAKE. THE PARKING BRAKE WAS APPLIED TIGHTLY, AND FULLY RELEASED WITH A BIG NOISE 2-20 SECONDS LATER. THE FROM THE SOUND MADE, IT SEEMS THAT THE RATCHETING PAWL ON THE HANDBRAKE SLIPPED OUT AND DID NOT CATCH ON THE NEXT TOOTH. THE DEALERSHIP COULD NOT RECREATE THE ISSUE AND HAS NOT MADE ADJUSTMENTS. THE MOST RECENT FAILURE WAS A FEW WEEKS AFTER MY MOST RECENT SERVICE.
Corrective Action:
ON 3 OCCASIONS THE MANUAL PARKING BRAKE HAS RELEASE FULLY WHEN THE CAR HAS BEEN PARKED UPHILL ON A SIDE STREET WITH A STEEP INCLINE. TWICE THIS WAS AFTER I HAD GOTTEN OUT OF THE CAR, AND ONCE WHILE IN THE CAR IT HAPPENED IMMEDIATELY AFTER THE HILL-HOLDER BRAKE RELEASED. EACH TIME, THE CAR WAS IN GEAR AND DID NOT ROLL MORE THAN A FEW INCHES; AND AN ADULT PASSENGER WAS IN THE FRONT AND WITNESSED IT AND REAPPLIED THE BRAKE. THE PARKING BRAKE WAS APPLIED TIGHTLY, AND FULLY RELEASED WITH A BIG NOISE 2-20 SECONDS LATER. THE FROM THE SOUND MADE, IT SEEMS THAT THE RATCHETING PAWL ON THE HANDBRAKE SLIPPED OUT AND DID NOT CATCH ON THE NEXT TOOTH. THE DEALERSHIP COULD NOT RECREATE THE ISSUE AND HAS NOT MADE ADJUSTMENTS. THE MOST RECENT FAILURE WAS A FEW WEEKS AFTER MY MOST RECENT SERVICE.
Additional Notes:
ON 3 OCCASIONS THE MANUAL PARKING BRAKE HAS RELEASE FULLY WHEN THE CAR HAS BEEN PARKED UPHILL ON A SIDE STREET WITH A STEEP INCLINE. TWICE THIS WAS AFTER I HAD GOTTEN OUT OF THE CAR, AND ONCE WHILE IN THE CAR IT HAPPENED IMMEDIATELY AFTER THE HILL-HOLDER BRAKE RELEASED. EACH TIME, THE CAR WAS IN GEAR AND DID NOT ROLL MORE THAN A FEW INCHES; AND AN ADULT PASSENGER WAS IN THE FRONT AND WITNESSED IT AND REAPPLIED THE BRAKE. THE PARKING BRAKE WAS APPLIED TIGHTLY, AND FULLY RELEASED WITH A BIG NOISE 2-20 SECONDS LATER. THE FROM THE SOUND MADE, IT SEEMS THAT THE RATCHETING PAWL ON THE HANDBRAKE SLIPPED OUT AND DID NOT CATCH ON THE NEXT TOOTH. THE DEALERSHIP COULD NOT RECREATE THE ISSUE AND HAS NOT MADE ADJUSTMENTS. THE MOST RECENT FAILURE WAS A FEW WEEKS AFTER MY MOST RECENT SERVICE.
Mfg Campaign: 11307211
Recall Date: Feb 5, 2020
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. WHILE THE CONTACT'S SON WAS DRIVING 65 MPH, THE SUN ROOF EXPLODED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CAMELBACK VOLKSWAGEN (499 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 648-9181) WHERE IT WAS DIAGNOSED THAT THE GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 19018636, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. WHILE THE CONTACT'S SON WAS DRIVING 65 MPH, THE SUN ROOF EXPLODED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CAMELBACK VOLKSWAGEN (499 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 648-9181) WHERE IT WAS DIAGNOSED THAT THE GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 19018636, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. WHILE THE CONTACT'S SON WAS DRIVING 65 MPH, THE SUN ROOF EXPLODED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CAMELBACK VOLKSWAGEN (499 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 648-9181) WHERE IT WAS DIAGNOSED THAT THE GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 19018636, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11276914
Recall Date: Oct 29, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LOSS OF POWER CYLINDER 2 MISSFIRES LOSS OF CAM CRANK SYNCHRONIZATION AND LACK OF CAM SIGNAL EVEN AFTER REPLACING BOTH CAM SENSORS IT STILL READS 0 RPM AND HAS BECAME VERY FRUSTRATING
Corrective Action:
LOSS OF POWER CYLINDER 2 MISSFIRES LOSS OF CAM CRANK SYNCHRONIZATION AND LACK OF CAM SIGNAL EVEN AFTER REPLACING BOTH CAM SENSORS IT STILL READS 0 RPM AND HAS BECAME VERY FRUSTRATING
Additional Notes:
LOSS OF POWER CYLINDER 2 MISSFIRES LOSS OF CAM CRANK SYNCHRONIZATION AND LACK OF CAM SIGNAL EVEN AFTER REPLACING BOTH CAM SENSORS IT STILL READS 0 RPM AND HAS BECAME VERY FRUSTRATING
Mfg Campaign: 11229618
Recall Date: Jul 5, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
LOSS OF POWER CYLINDER 2 MISSFIRES LOSS OF CAM CRANK SYNCHRONIZATION AND LACK OF CAM SIGNAL EVEN AFTER REPLACING BOTH CAM SENSORS IT STILL READS 0 RPM AND HAS BECAME VERY FRUSTRATING
Corrective Action:
LOSS OF POWER CYLINDER 2 MISSFIRES LOSS OF CAM CRANK SYNCHRONIZATION AND LACK OF CAM SIGNAL EVEN AFTER REPLACING BOTH CAM SENSORS IT STILL READS 0 RPM AND HAS BECAME VERY FRUSTRATING
Additional Notes:
LOSS OF POWER CYLINDER 2 MISSFIRES LOSS OF CAM CRANK SYNCHRONIZATION AND LACK OF CAM SIGNAL EVEN AFTER REPLACING BOTH CAM SENSORS IT STILL READS 0 RPM AND HAS BECAME VERY FRUSTRATING
Mfg Campaign: 11229618
Recall Date: Jul 5, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. WHILE DRIVING, THE VEHICLE LOST POWER AND ACCELERATED SLOWER THAN NORMAL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE FAILURE REMAINED. THE CONTACT WAS A CERTIFIED MECHANIC AND STATED THAT HE USED VOLKSWAGEN FACTORY SOFTWARE TO DIAGNOSE THE VEHICLE. THE CONTACT FOUND FAILURE CODES PERTAINING TO THE LOSS OF CAMSHAFT SYNCHRONIZATION AND FAILURE OF CYLINDER TWO. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. WHILE DRIVING, THE VEHICLE LOST POWER AND ACCELERATED SLOWER THAN NORMAL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE FAILURE REMAINED. THE CONTACT WAS A CERTIFIED MECHANIC AND STATED THAT HE USED VOLKSWAGEN FACTORY SOFTWARE TO DIAGNOSE THE VEHICLE. THE CONTACT FOUND FAILURE CODES PERTAINING TO THE LOSS OF CAMSHAFT SYNCHRONIZATION AND FAILURE OF CYLINDER TWO. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. WHILE DRIVING, THE VEHICLE LOST POWER AND ACCELERATED SLOWER THAN NORMAL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE FAILURE REMAINED. THE CONTACT WAS A CERTIFIED MECHANIC AND STATED THAT HE USED VOLKSWAGEN FACTORY SOFTWARE TO DIAGNOSE THE VEHICLE. THE CONTACT FOUND FAILURE CODES PERTAINING TO THE LOSS OF CAMSHAFT SYNCHRONIZATION AND FAILURE OF CYLINDER TWO. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11222639
Recall Date: Jun 26, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. WHILE DRIVING, THE VEHICLE LOST POWER AND ACCELERATED SLOWER THAN NORMAL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE FAILURE REMAINED. THE CONTACT WAS A CERTIFIED MECHANIC AND STATED THAT HE USED VOLKSWAGEN FACTORY SOFTWARE TO DIAGNOSE THE VEHICLE. THE CONTACT FOUND FAILURE CODES PERTAINING TO THE LOSS OF CAMSHAFT SYNCHRONIZATION AND FAILURE OF CYLINDER TWO. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. WHILE DRIVING, THE VEHICLE LOST POWER AND ACCELERATED SLOWER THAN NORMAL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE FAILURE REMAINED. THE CONTACT WAS A CERTIFIED MECHANIC AND STATED THAT HE USED VOLKSWAGEN FACTORY SOFTWARE TO DIAGNOSE THE VEHICLE. THE CONTACT FOUND FAILURE CODES PERTAINING TO THE LOSS OF CAMSHAFT SYNCHRONIZATION AND FAILURE OF CYLINDER TWO. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. WHILE DRIVING, THE VEHICLE LOST POWER AND ACCELERATED SLOWER THAN NORMAL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE FAILURE REMAINED. THE CONTACT WAS A CERTIFIED MECHANIC AND STATED THAT HE USED VOLKSWAGEN FACTORY SOFTWARE TO DIAGNOSE THE VEHICLE. THE CONTACT FOUND FAILURE CODES PERTAINING TO THE LOSS OF CAMSHAFT SYNCHRONIZATION AND FAILURE OF CYLINDER TWO. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11222639
Recall Date: Jun 26, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN DOWN SHIFTING THE TRANSMISSION SHIFTS ROUGHLY. (ONLY IN TRAFFIC) WHEN DOWN SHIFTING FROM 3,2,1 THE BRAKE PEDAL FOR SOME REASON DECIDES TO BRAKE HARDER THAN SUPPOSED TO, MAKING THE CAR JERKY. ( REGULAR DRIVING AND COMING UP TO A STOP LIGHT. ) AUTOMATIC TRANSMISSION AND IT'S THE AUTOBAHN EDITION.. ALSO WHEN THE CAR IS IDLING (COLD START) THE ENGINE VIBRATES ALOT MORE THAN NORMAL
Corrective Action:
WHEN DOWN SHIFTING THE TRANSMISSION SHIFTS ROUGHLY. (ONLY IN TRAFFIC) WHEN DOWN SHIFTING FROM 3,2,1 THE BRAKE PEDAL FOR SOME REASON DECIDES TO BRAKE HARDER THAN SUPPOSED TO, MAKING THE CAR JERKY. ( REGULAR DRIVING AND COMING UP TO A STOP LIGHT. ) AUTOMATIC TRANSMISSION AND IT'S THE AUTOBAHN EDITION.. ALSO WHEN THE CAR IS IDLING (COLD START) THE ENGINE VIBRATES ALOT MORE THAN NORMAL
Additional Notes:
WHEN DOWN SHIFTING THE TRANSMISSION SHIFTS ROUGHLY. (ONLY IN TRAFFIC) WHEN DOWN SHIFTING FROM 3,2,1 THE BRAKE PEDAL FOR SOME REASON DECIDES TO BRAKE HARDER THAN SUPPOSED TO, MAKING THE CAR JERKY. ( REGULAR DRIVING AND COMING UP TO A STOP LIGHT. ) AUTOMATIC TRANSMISSION AND IT'S THE AUTOBAHN EDITION.. ALSO WHEN THE CAR IS IDLING (COLD START) THE ENGINE VIBRATES ALOT MORE THAN NORMAL
Mfg Campaign: 11193984
Recall Date: Apr 5, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DOWN SHIFTING THE TRANSMISSION SHIFTS ROUGHLY. (ONLY IN TRAFFIC) WHEN DOWN SHIFTING FROM 3,2,1 THE BRAKE PEDAL FOR SOME REASON DECIDES TO BRAKE HARDER THAN SUPPOSED TO, MAKING THE CAR JERKY. ( REGULAR DRIVING AND COMING UP TO A STOP LIGHT. ) AUTOMATIC TRANSMISSION AND IT'S THE AUTOBAHN EDITION.. ALSO WHEN THE CAR IS IDLING (COLD START) THE ENGINE VIBRATES ALOT MORE THAN NORMAL
Corrective Action:
WHEN DOWN SHIFTING THE TRANSMISSION SHIFTS ROUGHLY. (ONLY IN TRAFFIC) WHEN DOWN SHIFTING FROM 3,2,1 THE BRAKE PEDAL FOR SOME REASON DECIDES TO BRAKE HARDER THAN SUPPOSED TO, MAKING THE CAR JERKY. ( REGULAR DRIVING AND COMING UP TO A STOP LIGHT. ) AUTOMATIC TRANSMISSION AND IT'S THE AUTOBAHN EDITION.. ALSO WHEN THE CAR IS IDLING (COLD START) THE ENGINE VIBRATES ALOT MORE THAN NORMAL
Additional Notes:
WHEN DOWN SHIFTING THE TRANSMISSION SHIFTS ROUGHLY. (ONLY IN TRAFFIC) WHEN DOWN SHIFTING FROM 3,2,1 THE BRAKE PEDAL FOR SOME REASON DECIDES TO BRAKE HARDER THAN SUPPOSED TO, MAKING THE CAR JERKY. ( REGULAR DRIVING AND COMING UP TO A STOP LIGHT. ) AUTOMATIC TRANSMISSION AND IT'S THE AUTOBAHN EDITION.. ALSO WHEN THE CAR IS IDLING (COLD START) THE ENGINE VIBRATES ALOT MORE THAN NORMAL
Mfg Campaign: 11193984
Recall Date: Apr 5, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING MY CAR AND THE BRAKES FAILED TO SLOW DOWN/STOP THE CAR AT 50 YARDS OUT GOING 30 MILES PER HOUR RESULTING IN A COLLISION. MY CAR HAS BEEN AT THE DEALERSHIP SINCE JUNE 2018 AND ITS CURRENTLY MARCH 2019.
Corrective Action:
I WAS DRIVING MY CAR AND THE BRAKES FAILED TO SLOW DOWN/STOP THE CAR AT 50 YARDS OUT GOING 30 MILES PER HOUR RESULTING IN A COLLISION. MY CAR HAS BEEN AT THE DEALERSHIP SINCE JUNE 2018 AND ITS CURRENTLY MARCH 2019.
Additional Notes:
I WAS DRIVING MY CAR AND THE BRAKES FAILED TO SLOW DOWN/STOP THE CAR AT 50 YARDS OUT GOING 30 MILES PER HOUR RESULTING IN A COLLISION. MY CAR HAS BEEN AT THE DEALERSHIP SINCE JUNE 2018 AND ITS CURRENTLY MARCH 2019.
Mfg Campaign: 11184755
Recall Date: Mar 7, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE/ HAD A 2018 VOLKSWAGEN GOLF GTI. AT THE TIME OF THE COLLISION MY CAR HAD JUST BARELY NORTH OF 7000 MILES ON IT. I WAS DRIVING DOWN THE ROAD AT NIGHT AND I SAW DEER ABOUT 30-50 YARDS AWAY. I WAS GOING 25-30MPH, AS SOON AS I SAW THE DEER I APPLIED THE BRAKES BUT THE PEDAL FELT SPONGY AND THE VEHICLE FAILED TO STOP RESULTING IN A COLLISION.
Corrective Action:
I HAVE/ HAD A 2018 VOLKSWAGEN GOLF GTI. AT THE TIME OF THE COLLISION MY CAR HAD JUST BARELY NORTH OF 7000 MILES ON IT. I WAS DRIVING DOWN THE ROAD AT NIGHT AND I SAW DEER ABOUT 30-50 YARDS AWAY. I WAS GOING 25-30MPH, AS SOON AS I SAW THE DEER I APPLIED THE BRAKES BUT THE PEDAL FELT SPONGY AND THE VEHICLE FAILED TO STOP RESULTING IN A COLLISION.
Additional Notes:
I HAVE/ HAD A 2018 VOLKSWAGEN GOLF GTI. AT THE TIME OF THE COLLISION MY CAR HAD JUST BARELY NORTH OF 7000 MILES ON IT. I WAS DRIVING DOWN THE ROAD AT NIGHT AND I SAW DEER ABOUT 30-50 YARDS AWAY. I WAS GOING 25-30MPH, AS SOON AS I SAW THE DEER I APPLIED THE BRAKES BUT THE PEDAL FELT SPONGY AND THE VEHICLE FAILED TO STOP RESULTING IN A COLLISION.
Mfg Campaign: 11184757
Recall Date: Mar 7, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUNROOF SHATTERED FOR NO APPARENT REASON. I WAS DRIVING ON A RESIDENTIAL ROAD AND HEARD A LOUD "BOOM." I LOOKED UP TO SEE THAT THE SUNROOF WAS COMPLETELY SHATTERED. THE TEMPERATURE WAS MILD, THERE WERE NO BUMPS ON THE ROAD, NO BRIDGES NEARBY FROM WHICH SOMETHING COULD BE THROWN, AND NO SIGN OF EXTERNAL IMPACT TO CAUSE THE BREAKAGE.
Corrective Action:
SUNROOF SHATTERED FOR NO APPARENT REASON. I WAS DRIVING ON A RESIDENTIAL ROAD AND HEARD A LOUD "BOOM." I LOOKED UP TO SEE THAT THE SUNROOF WAS COMPLETELY SHATTERED. THE TEMPERATURE WAS MILD, THERE WERE NO BUMPS ON THE ROAD, NO BRIDGES NEARBY FROM WHICH SOMETHING COULD BE THROWN, AND NO SIGN OF EXTERNAL IMPACT TO CAUSE THE BREAKAGE.
Additional Notes:
SUNROOF SHATTERED FOR NO APPARENT REASON. I WAS DRIVING ON A RESIDENTIAL ROAD AND HEARD A LOUD "BOOM." I LOOKED UP TO SEE THAT THE SUNROOF WAS COMPLETELY SHATTERED. THE TEMPERATURE WAS MILD, THERE WERE NO BUMPS ON THE ROAD, NO BRIDGES NEARBY FROM WHICH SOMETHING COULD BE THROWN, AND NO SIGN OF EXTERNAL IMPACT TO CAUSE THE BREAKAGE.
Mfg Campaign: 11156426
Recall Date: Dec 5, 2018
Volkswagen Group Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
2018 VOLKSWAGEN GTI S. WAS ACTUALLY LEAVING MY HOUSE ON THE WAY TO THE DEALER FOR AN UNRELATED ISSUE. AS I WAS LEAVING MY HOUSE, DRIVING AT LIKE 10-15 MPH ON MY STREET. MY TPMS LIGHT COMES ON SAYING I HAVE LOW PRESSURE. I STOP IMMEDIATELY TO CHECK TO SEE. MY REAR DRIVER TIRE HAD A HUGE SIDEWALL BULGE AND YOU COULD SEE THE BEAD SITTING ON THE RIM LIP. THIS WAS WITHIN LESS THE 400 MILES OF THE VEHICLE BEING ON THE ROAD. I HAD NOT HIT ANY POTHOLES OR ANYTHING JUST SMOOTH PAVEMENT WENT IT HAPPENED(OR EVER). I PUT THE SPARE AND CONTINUED TO THE DEALER. IT WAS REPLACED WITH A NEW TIRE. BUT I FEEL THIS TIRE BRAND IS A SAFETY CONCERN. I HAVE THE SAME TIRES ON MY 2017 FORD EXPLORER AND THEY ARE ALREADY WORN DOWN AT 15000 MILES. HANKOOK VENTUS TIRES ARE GARBAGE AND DEF A SAFETY CONCERN.
Corrective Action:
2018 VOLKSWAGEN GTI S. WAS ACTUALLY LEAVING MY HOUSE ON THE WAY TO THE DEALER FOR AN UNRELATED ISSUE. AS I WAS LEAVING MY HOUSE, DRIVING AT LIKE 10-15 MPH ON MY STREET. MY TPMS LIGHT COMES ON SAYING I HAVE LOW PRESSURE. I STOP IMMEDIATELY TO CHECK TO SEE. MY REAR DRIVER TIRE HAD A HUGE SIDEWALL BULGE AND YOU COULD SEE THE BEAD SITTING ON THE RIM LIP. THIS WAS WITHIN LESS THE 400 MILES OF THE VEHICLE BEING ON THE ROAD. I HAD NOT HIT ANY POTHOLES OR ANYTHING JUST SMOOTH PAVEMENT WENT IT HAPPENED(OR EVER). I PUT THE SPARE AND CONTINUED TO THE DEALER. IT WAS REPLACED WITH A NEW TIRE. BUT I FEEL THIS TIRE BRAND IS A SAFETY CONCERN. I HAVE THE SAME TIRES ON MY 2017 FORD EXPLORER AND THEY ARE ALREADY WORN DOWN AT 15000 MILES. HANKOOK VENTUS TIRES ARE GARBAGE AND DEF A SAFETY CONCERN.
Additional Notes:
2018 VOLKSWAGEN GTI S. WAS ACTUALLY LEAVING MY HOUSE ON THE WAY TO THE DEALER FOR AN UNRELATED ISSUE. AS I WAS LEAVING MY HOUSE, DRIVING AT LIKE 10-15 MPH ON MY STREET. MY TPMS LIGHT COMES ON SAYING I HAVE LOW PRESSURE. I STOP IMMEDIATELY TO CHECK TO SEE. MY REAR DRIVER TIRE HAD A HUGE SIDEWALL BULGE AND YOU COULD SEE THE BEAD SITTING ON THE RIM LIP. THIS WAS WITHIN LESS THE 400 MILES OF THE VEHICLE BEING ON THE ROAD. I HAD NOT HIT ANY POTHOLES OR ANYTHING JUST SMOOTH PAVEMENT WENT IT HAPPENED(OR EVER). I PUT THE SPARE AND CONTINUED TO THE DEALER. IT WAS REPLACED WITH A NEW TIRE. BUT I FEEL THIS TIRE BRAND IS A SAFETY CONCERN. I HAVE THE SAME TIRES ON MY 2017 FORD EXPLORER AND THEY ARE ALREADY WORN DOWN AT 15000 MILES. HANKOOK VENTUS TIRES ARE GARBAGE AND DEF A SAFETY CONCERN.
Mfg Campaign: 11149644
Recall Date: Nov 6, 2018
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
2018 VOLKSWAGEN GTI S. WAS ACTUALLY LEAVING MY HOUSE ON THE WAY TO THE DEALER FOR AN UNRELATED ISSUE. AS I WAS LEAVING MY HOUSE, DRIVING AT LIKE 10-15 MPH ON MY STREET. MY TPMS LIGHT COMES ON SAYING I HAVE LOW PRESSURE. I STOP IMMEDIATELY TO CHECK TO SEE. MY REAR DRIVER TIRE HAD A HUGE SIDEWALL BULGE AND YOU COULD SEE THE BEAD SITTING ON THE RIM LIP. THIS WAS WITHIN LESS THE 400 MILES OF THE VEHICLE BEING ON THE ROAD. I HAD NOT HIT ANY POTHOLES OR ANYTHING JUST SMOOTH PAVEMENT WENT IT HAPPENED(OR EVER). I PUT THE SPARE AND CONTINUED TO THE DEALER. IT WAS REPLACED WITH A NEW TIRE. BUT I FEEL THIS TIRE BRAND IS A SAFETY CONCERN. I HAVE THE SAME TIRES ON MY 2017 FORD EXPLORER AND THEY ARE ALREADY WORN DOWN AT 15000 MILES. HANKOOK VENTUS TIRES ARE GARBAGE AND DEF A SAFETY CONCERN.
Corrective Action:
2018 VOLKSWAGEN GTI S. WAS ACTUALLY LEAVING MY HOUSE ON THE WAY TO THE DEALER FOR AN UNRELATED ISSUE. AS I WAS LEAVING MY HOUSE, DRIVING AT LIKE 10-15 MPH ON MY STREET. MY TPMS LIGHT COMES ON SAYING I HAVE LOW PRESSURE. I STOP IMMEDIATELY TO CHECK TO SEE. MY REAR DRIVER TIRE HAD A HUGE SIDEWALL BULGE AND YOU COULD SEE THE BEAD SITTING ON THE RIM LIP. THIS WAS WITHIN LESS THE 400 MILES OF THE VEHICLE BEING ON THE ROAD. I HAD NOT HIT ANY POTHOLES OR ANYTHING JUST SMOOTH PAVEMENT WENT IT HAPPENED(OR EVER). I PUT THE SPARE AND CONTINUED TO THE DEALER. IT WAS REPLACED WITH A NEW TIRE. BUT I FEEL THIS TIRE BRAND IS A SAFETY CONCERN. I HAVE THE SAME TIRES ON MY 2017 FORD EXPLORER AND THEY ARE ALREADY WORN DOWN AT 15000 MILES. HANKOOK VENTUS TIRES ARE GARBAGE AND DEF A SAFETY CONCERN.
Additional Notes:
2018 VOLKSWAGEN GTI S. WAS ACTUALLY LEAVING MY HOUSE ON THE WAY TO THE DEALER FOR AN UNRELATED ISSUE. AS I WAS LEAVING MY HOUSE, DRIVING AT LIKE 10-15 MPH ON MY STREET. MY TPMS LIGHT COMES ON SAYING I HAVE LOW PRESSURE. I STOP IMMEDIATELY TO CHECK TO SEE. MY REAR DRIVER TIRE HAD A HUGE SIDEWALL BULGE AND YOU COULD SEE THE BEAD SITTING ON THE RIM LIP. THIS WAS WITHIN LESS THE 400 MILES OF THE VEHICLE BEING ON THE ROAD. I HAD NOT HIT ANY POTHOLES OR ANYTHING JUST SMOOTH PAVEMENT WENT IT HAPPENED(OR EVER). I PUT THE SPARE AND CONTINUED TO THE DEALER. IT WAS REPLACED WITH A NEW TIRE. BUT I FEEL THIS TIRE BRAND IS A SAFETY CONCERN. I HAVE THE SAME TIRES ON MY 2017 FORD EXPLORER AND THEY ARE ALREADY WORN DOWN AT 15000 MILES. HANKOOK VENTUS TIRES ARE GARBAGE AND DEF A SAFETY CONCERN.
Mfg Campaign: 11149644
Recall Date: Nov 6, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE "FRONT ASSIST" AUTOMATIC FORWARD COLLISION WARNING AND BRAKING SYSTEM RANDOMLY ACTIVATES WHEN DRIVING, BRAKING THE CAR WHEN THERE IS NOTHING TO TRIGGER IT. (THIS IS OCCURRING EVEN ON EMPTY ROADS WITH NO OTHER VEHICLES IN SIGHT) THE LAST OCCURRENCE WAS ON AN EMPTY 4-LANE SUBURBAN STREET. THERE WERE NO OTHER CARS ON THE ROAD. I WAS IN THE MIDDLE OF A GENTLE CURVE IN THE ROAD WHEN THE WARNING SOUND ACTIVATED AND THE CAR BRAKED.
Corrective Action:
THE "FRONT ASSIST" AUTOMATIC FORWARD COLLISION WARNING AND BRAKING SYSTEM RANDOMLY ACTIVATES WHEN DRIVING, BRAKING THE CAR WHEN THERE IS NOTHING TO TRIGGER IT. (THIS IS OCCURRING EVEN ON EMPTY ROADS WITH NO OTHER VEHICLES IN SIGHT) THE LAST OCCURRENCE WAS ON AN EMPTY 4-LANE SUBURBAN STREET. THERE WERE NO OTHER CARS ON THE ROAD. I WAS IN THE MIDDLE OF A GENTLE CURVE IN THE ROAD WHEN THE WARNING SOUND ACTIVATED AND THE CAR BRAKED.
Additional Notes:
THE "FRONT ASSIST" AUTOMATIC FORWARD COLLISION WARNING AND BRAKING SYSTEM RANDOMLY ACTIVATES WHEN DRIVING, BRAKING THE CAR WHEN THERE IS NOTHING TO TRIGGER IT. (THIS IS OCCURRING EVEN ON EMPTY ROADS WITH NO OTHER VEHICLES IN SIGHT) THE LAST OCCURRENCE WAS ON AN EMPTY 4-LANE SUBURBAN STREET. THERE WERE NO OTHER CARS ON THE ROAD. I WAS IN THE MIDDLE OF A GENTLE CURVE IN THE ROAD WHEN THE WARNING SOUND ACTIVATED AND THE CAR BRAKED.
Mfg Campaign: 11112054
Recall Date: Jul 17, 2018
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