Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Consumer Complaints
4 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car has, on several occasions, slammed the breaks on while I’m reversing, while suggesting that I am about to hit something, even though there is nothing there. It is very scary because I have no way of knowing when this will happen. Also it turns off the head unit and goes black while I am in reverse or trying to follow the directions. And finally the key sensor keeps saying my keys are not in the car while they are right there (had the battery replaced and that wasn’t the problem) additionally the wipers are dangerous and go off for no reason constantly.
Corrective Action:
My car has, on several occasions, slammed the breaks on while I’m reversing, while suggesting that I am about to hit something, even though there is nothing there. It is very scary because I have no way of knowing when this will happen. Also it turns off the head unit and goes black while I am in reverse or trying to follow the directions. And finally the key sensor keeps saying my keys are not in the car while they are right there (had the battery replaced and that wasn’t the problem) additionally the wipers are dangerous and go off for no reason constantly.
Additional Notes:
My car has, on several occasions, slammed the breaks on while I’m reversing, while suggesting that I am about to hit something, even though there is nothing there. It is very scary because I have no way of knowing when this will happen. Also it turns off the head unit and goes black while I am in reverse or trying to follow the directions. And finally the key sensor keeps saying my keys are not in the car while they are right there (had the battery replaced and that wasn’t the problem) additionally the wipers are dangerous and go off for no reason constantly.
Mfg Campaign: 11430839
Recall Date: Aug 28, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car has, on several occasions, slammed the breaks on while I’m reversing, while suggesting that I am about to hit something, even though there is nothing there. It is very scary because I have no way of knowing when this will happen. Also it turns off the head unit and goes black while I am in reverse or trying to follow the directions. And finally the key sensor keeps saying my keys are not in the car while they are right there (had the battery replaced and that wasn’t the problem) additionally the wipers are dangerous and go off for no reason constantly.
Corrective Action:
My car has, on several occasions, slammed the breaks on while I’m reversing, while suggesting that I am about to hit something, even though there is nothing there. It is very scary because I have no way of knowing when this will happen. Also it turns off the head unit and goes black while I am in reverse or trying to follow the directions. And finally the key sensor keeps saying my keys are not in the car while they are right there (had the battery replaced and that wasn’t the problem) additionally the wipers are dangerous and go off for no reason constantly.
Additional Notes:
My car has, on several occasions, slammed the breaks on while I’m reversing, while suggesting that I am about to hit something, even though there is nothing there. It is very scary because I have no way of knowing when this will happen. Also it turns off the head unit and goes black while I am in reverse or trying to follow the directions. And finally the key sensor keeps saying my keys are not in the car while they are right there (had the battery replaced and that wasn’t the problem) additionally the wipers are dangerous and go off for no reason constantly.
Mfg Campaign: 11430839
Recall Date: Aug 28, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My car has, on several occasions, slammed the breaks on while I’m reversing, while suggesting that I am about to hit something, even though there is nothing there. It is very scary because I have no way of knowing when this will happen. Also it turns off the head unit and goes black while I am in reverse or trying to follow the directions. And finally the key sensor keeps saying my keys are not in the car while they are right there (had the battery replaced and that wasn’t the problem) additionally the wipers are dangerous and go off for no reason constantly.
Corrective Action:
My car has, on several occasions, slammed the breaks on while I’m reversing, while suggesting that I am about to hit something, even though there is nothing there. It is very scary because I have no way of knowing when this will happen. Also it turns off the head unit and goes black while I am in reverse or trying to follow the directions. And finally the key sensor keeps saying my keys are not in the car while they are right there (had the battery replaced and that wasn’t the problem) additionally the wipers are dangerous and go off for no reason constantly.
Additional Notes:
My car has, on several occasions, slammed the breaks on while I’m reversing, while suggesting that I am about to hit something, even though there is nothing there. It is very scary because I have no way of knowing when this will happen. Also it turns off the head unit and goes black while I am in reverse or trying to follow the directions. And finally the key sensor keeps saying my keys are not in the car while they are right there (had the battery replaced and that wasn’t the problem) additionally the wipers are dangerous and go off for no reason constantly.
Mfg Campaign: 11430839
Recall Date: Aug 28, 2021
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2021 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE WOULD NOT DRIVE FORWARD AND ROLLED INTO THE INTERSECTION. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TOMS RIVERS VOLKSWAGEN LOCATED AT 256 NJ-37, TOMS RIVER, NJ 08753, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT YET REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.
Corrective Action:
TL* THE CONTACT OWNS A 2021 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE WOULD NOT DRIVE FORWARD AND ROLLED INTO THE INTERSECTION. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TOMS RIVERS VOLKSWAGEN LOCATED AT 256 NJ-37, TOMS RIVER, NJ 08753, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT YET REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.
Additional Notes:
TL* THE CONTACT OWNS A 2021 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE WOULD NOT DRIVE FORWARD AND ROLLED INTO THE INTERSECTION. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TOMS RIVERS VOLKSWAGEN LOCATED AT 256 NJ-37, TOMS RIVER, NJ 08753, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT YET REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.
Mfg Campaign: 11394825
Recall Date: Feb 5, 2021
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