Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24Gi
Recall Date: Oct 21, 2020
Tenneco Automotive
Safety Issue:
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 23, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Consumer Complaints
31 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Passenger airbag light is illuminated after hitting a bump in the road
Corrective Action:
Passenger airbag light is illuminated after hitting a bump in the road
Additional Notes:
Passenger airbag light is illuminated after hitting a bump in the road
Mfg Campaign: 11675689
Recall Date: Jul 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was backing out of a parking spot, turned the wheel and the screen lit up staing error:airbag. Air bag light came on dash screen. Cruise control, steering wheel options for music control and menu and horn have stopped working. There is this nosie that comes from the steering column when making turns now as well.
Corrective Action:
I was backing out of a parking spot, turned the wheel and the screen lit up staing error:airbag. Air bag light came on dash screen. Cruise control, steering wheel options for music control and menu and horn have stopped working. There is this nosie that comes from the steering column when making turns now as well.
Additional Notes:
I was backing out of a parking spot, turned the wheel and the screen lit up staing error:airbag. Air bag light came on dash screen. Cruise control, steering wheel options for music control and menu and horn have stopped working. There is this nosie that comes from the steering column when making turns now as well.
Mfg Campaign: 11665499
Recall Date: Jun 7, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was backing out of a parking spot, turned the wheel and the screen lit up staing error:airbag. Air bag light came on dash screen. Cruise control, steering wheel options for music control and menu and horn have stopped working. There is this nosie that comes from the steering column when making turns now as well.
Corrective Action:
I was backing out of a parking spot, turned the wheel and the screen lit up staing error:airbag. Air bag light came on dash screen. Cruise control, steering wheel options for music control and menu and horn have stopped working. There is this nosie that comes from the steering column when making turns now as well.
Additional Notes:
I was backing out of a parking spot, turned the wheel and the screen lit up staing error:airbag. Air bag light came on dash screen. Cruise control, steering wheel options for music control and menu and horn have stopped working. There is this nosie that comes from the steering column when making turns now as well.
Mfg Campaign: 11665499
Recall Date: Jun 7, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Front passenger air bag light came on without provocation and remains on. Have noticed multiple recalls of similar situations with VW air bags being recalled. It appeared to start with the detection of weight change in the seat. It would not deactivate when a small child sat in the front seat. Now the passenger air bag light just continuously stays on regardless of adult, child, or nothing is the seat.
Corrective Action:
Front passenger air bag light came on without provocation and remains on. Have noticed multiple recalls of similar situations with VW air bags being recalled. It appeared to start with the detection of weight change in the seat. It would not deactivate when a small child sat in the front seat. Now the passenger air bag light just continuously stays on regardless of adult, child, or nothing is the seat.
Additional Notes:
Front passenger air bag light came on without provocation and remains on. Have noticed multiple recalls of similar situations with VW air bags being recalled. It appeared to start with the detection of weight change in the seat. It would not deactivate when a small child sat in the front seat. Now the passenger air bag light just continuously stays on regardless of adult, child, or nothing is the seat.
Mfg Campaign: 11653841
Recall Date: Apr 10, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine stalled and car emitted fuel smell and leaked from engine area. Vehicle towed to shop. Mechanic found fuel leak near Cylinder #4. Removed intake manifold and found fuel rail loose and leaking from #4 injector. Left upper fuel rail retaining bolt was broken and left lower bolt was loose.
Corrective Action:
Engine stalled and car emitted fuel smell and leaked from engine area. Vehicle towed to shop. Mechanic found fuel leak near Cylinder #4. Removed intake manifold and found fuel rail loose and leaking from #4 injector. Left upper fuel rail retaining bolt was broken and left lower bolt was loose.
Additional Notes:
Engine stalled and car emitted fuel smell and leaked from engine area. Vehicle towed to shop. Mechanic found fuel leak near Cylinder #4. Removed intake manifold and found fuel rail loose and leaking from #4 injector. Left upper fuel rail retaining bolt was broken and left lower bolt was loose.
Mfg Campaign: 11648748
Recall Date: Mar 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car's warning lights came on with initial start, followed by strong fuel smell. Shut off engine and walked around car to find large puddle of fuel coming from engine compartment under fuel rail.
Corrective Action:
Car's warning lights came on with initial start, followed by strong fuel smell. Shut off engine and walked around car to find large puddle of fuel coming from engine compartment under fuel rail.
Additional Notes:
Car's warning lights came on with initial start, followed by strong fuel smell. Shut off engine and walked around car to find large puddle of fuel coming from engine compartment under fuel rail.
Mfg Campaign: 11622261
Recall Date: Oct 28, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Malfunction ignition switch, and ignition cylinder, 50,000 miles on car. Took it to the dealer for diagnosis. No warning lamps or lights showed. My car just stopped allowing my key to come out of the ignition to turn the car off. I have to struggle to get it out of the ignition for 10-20 mins every time I take my key out. My car could potentially not turn on or off when the pieces go out completely
Corrective Action:
Malfunction ignition switch, and ignition cylinder, 50,000 miles on car. Took it to the dealer for diagnosis. No warning lamps or lights showed. My car just stopped allowing my key to come out of the ignition to turn the car off. I have to struggle to get it out of the ignition for 10-20 mins every time I take my key out. My car could potentially not turn on or off when the pieces go out completely
Additional Notes:
Malfunction ignition switch, and ignition cylinder, 50,000 miles on car. Took it to the dealer for diagnosis. No warning lamps or lights showed. My car just stopped allowing my key to come out of the ignition to turn the car off. I have to struggle to get it out of the ignition for 10-20 mins every time I take my key out. My car could potentially not turn on or off when the pieces go out completely
Mfg Campaign: 11611846
Recall Date: Aug 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Malfunction ignition switch, and ignition cylinder, 50,000 miles on car. Took it to the dealer for diagnosis. No warning lamps or lights showed. My car just stopped allowing my key to come out of the ignition to turn the car off. I have to struggle to get it out of the ignition for 10-20 mins every time I take my key out. My car could potentially not turn on or off when the pieces go out completely
Corrective Action:
Malfunction ignition switch, and ignition cylinder, 50,000 miles on car. Took it to the dealer for diagnosis. No warning lamps or lights showed. My car just stopped allowing my key to come out of the ignition to turn the car off. I have to struggle to get it out of the ignition for 10-20 mins every time I take my key out. My car could potentially not turn on or off when the pieces go out completely
Additional Notes:
Malfunction ignition switch, and ignition cylinder, 50,000 miles on car. Took it to the dealer for diagnosis. No warning lamps or lights showed. My car just stopped allowing my key to come out of the ignition to turn the car off. I have to struggle to get it out of the ignition for 10-20 mins every time I take my key out. My car could potentially not turn on or off when the pieces go out completely
Mfg Campaign: 11611846
Recall Date: Aug 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Air bag light came on unprovoked. Remains on. We noted this announcement and feel it is the same problem. ((In April 2023, Volkswagen recalled some vehicles due to a faulty front passenger detection system that could deactivate the front passenger air bag. A deactivated air bag won't deploy in a crash, which could increase the risk of injury to the front passenger. Volkswagen is developing a remedy and will notify owners when it's available. In the meantime, owners shouldn't let anyone sit in the front passenger seat. ))
Corrective Action:
Air bag light came on unprovoked. Remains on. We noted this announcement and feel it is the same problem. ((In April 2023, Volkswagen recalled some vehicles due to a faulty front passenger detection system that could deactivate the front passenger air bag. A deactivated air bag won't deploy in a crash, which could increase the risk of injury to the front passenger. Volkswagen is developing a remedy and will notify owners when it's available. In the meantime, owners shouldn't let anyone sit in the front passenger seat. ))
Additional Notes:
Air bag light came on unprovoked. Remains on. We noted this announcement and feel it is the same problem. ((In April 2023, Volkswagen recalled some vehicles due to a faulty front passenger detection system that could deactivate the front passenger air bag. A deactivated air bag won't deploy in a crash, which could increase the risk of injury to the front passenger. Volkswagen is developing a remedy and will notify owners when it's available. In the meantime, owners shouldn't let anyone sit in the front passenger seat. ))
Mfg Campaign: 11610694
Recall Date: Aug 25, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ignition swith . Same as 2019 and up model recall.NHTSA campaign number: 23V604
Corrective Action:
ignition swith . Same as 2019 and up model recall.NHTSA campaign number: 23V604
Additional Notes:
ignition swith . Same as 2019 and up model recall.NHTSA campaign number: 23V604
Mfg Campaign: 11598216
Recall Date: Jul 2, 2024
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Front wheel bearing failure same as nhtsa campaign 19V879000
Corrective Action:
Front wheel bearing failure same as nhtsa campaign 19V879000
Additional Notes:
Front wheel bearing failure same as nhtsa campaign 19V879000
Mfg Campaign: 11598220
Recall Date: Jul 2, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
N/A
Corrective Action:
N/A
Additional Notes:
N/A
Mfg Campaign: 11594184
Recall Date: Jun 13, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
the tunk lid fills with water and gets all the tail light components and wiring wet when it rains heavy or get a car wash.
Corrective Action:
the tunk lid fills with water and gets all the tail light components and wiring wet when it rains heavy or get a car wash.
Additional Notes:
the tunk lid fills with water and gets all the tail light components and wiring wet when it rains heavy or get a car wash.
Mfg Campaign: 11580868
Recall Date: Apr 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Volkswagen Jetta. The contact stated while driving at various speeds, the vehicle suddenly stalled without warning. The contact shifted in neutral and attempted to restart the vehicle. The contact had to push the vehicle to the side of the road and made several attempts to start the vehicle. The vehicle was taken to the dealer and the contact was made aware of a recall regarding the fuel rail. The mechanic was unable to determine the exact cause for the failure however, the mechanic linked the failure to a failure with the electrical system. The vehicle was not repaired. The failure persisted with the battery and EPC warning lights illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 90,782.
Corrective Action:
The contact owns a 2018 Volkswagen Jetta. The contact stated while driving at various speeds, the vehicle suddenly stalled without warning. The contact shifted in neutral and attempted to restart the vehicle. The contact had to push the vehicle to the side of the road and made several attempts to start the vehicle. The vehicle was taken to the dealer and the contact was made aware of a recall regarding the fuel rail. The mechanic was unable to determine the exact cause for the failure however, the mechanic linked the failure to a failure with the electrical system. The vehicle was not repaired. The failure persisted with the battery and EPC warning lights illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 90,782.
Additional Notes:
The contact owns a 2018 Volkswagen Jetta. The contact stated while driving at various speeds, the vehicle suddenly stalled without warning. The contact shifted in neutral and attempted to restart the vehicle. The contact had to push the vehicle to the side of the road and made several attempts to start the vehicle. The vehicle was taken to the dealer and the contact was made aware of a recall regarding the fuel rail. The mechanic was unable to determine the exact cause for the failure however, the mechanic linked the failure to a failure with the electrical system. The vehicle was not repaired. The failure persisted with the battery and EPC warning lights illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 90,782.
Mfg Campaign: 11550559
Recall Date: Oct 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Volkswagen Jetta. The contact stated that after entering the vehicle and attempting to start the vehicle, the vehicle failed to start on the first attempt. Upon starting the vehicle and driving at an undisclosed speed, the vehicle suddenly lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. However, the contact stated that the failure had since become a regular occurrence. The contact also stated that the infotainment system operated erratically, symptomatic of a possible electrical issue. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Volkswagen Jetta. The contact stated that after entering the vehicle and attempting to start the vehicle, the vehicle failed to start on the first attempt. Upon starting the vehicle and driving at an undisclosed speed, the vehicle suddenly lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. However, the contact stated that the failure had since become a regular occurrence. The contact also stated that the infotainment system operated erratically, symptomatic of a possible electrical issue. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Volkswagen Jetta. The contact stated that after entering the vehicle and attempting to start the vehicle, the vehicle failed to start on the first attempt. Upon starting the vehicle and driving at an undisclosed speed, the vehicle suddenly lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. However, the contact stated that the failure had since become a regular occurrence. The contact also stated that the infotainment system operated erratically, symptomatic of a possible electrical issue. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Mfg Campaign: 11547215
Recall Date: Sep 28, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Potential Consequences:
The contact's mother owns a 2018 Volkswagen Jetta. The contact stated that her mother's vehicle had failed to start up with an abnormal fuel odor coming from the vehicle. Upon inspection, her mother discovered that an unknown fluid had leaked from the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with a leak in the fuel rail. The failure was linked to NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline); however, the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,723.
Corrective Action:
The contact's mother owns a 2018 Volkswagen Jetta. The contact stated that her mother's vehicle had failed to start up with an abnormal fuel odor coming from the vehicle. Upon inspection, her mother discovered that an unknown fluid had leaked from the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with a leak in the fuel rail. The failure was linked to NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline); however, the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,723.
Additional Notes:
The contact's mother owns a 2018 Volkswagen Jetta. The contact stated that her mother's vehicle had failed to start up with an abnormal fuel odor coming from the vehicle. Upon inspection, her mother discovered that an unknown fluid had leaked from the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with a leak in the fuel rail. The failure was linked to NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline); however, the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,723.
Mfg Campaign: 11512432
Recall Date: Mar 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On or about January 24, 2023, Found oil leak and heard noise from engine. No warning lamps or messages prior, mechanic diagnosed and found cam phaser cover bolts loose and leaking. He had to re-torque bolts and check engine. Leaking stopped. Mechanic said they should not have come loose and if bolts came anymore loose, they could have caused serious problems with timing and engine.
Corrective Action:
On or about January 24, 2023, Found oil leak and heard noise from engine. No warning lamps or messages prior, mechanic diagnosed and found cam phaser cover bolts loose and leaking. He had to re-torque bolts and check engine. Leaking stopped. Mechanic said they should not have come loose and if bolts came anymore loose, they could have caused serious problems with timing and engine.
Additional Notes:
On or about January 24, 2023, Found oil leak and heard noise from engine. No warning lamps or messages prior, mechanic diagnosed and found cam phaser cover bolts loose and leaking. He had to re-torque bolts and check engine. Leaking stopped. Mechanic said they should not have come loose and if bolts came anymore loose, they could have caused serious problems with timing and engine.
Mfg Campaign: 11504161
Recall Date: Jan 28, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Key locked in ignition at an unsafe area where I was stuck for hours. Car has approximately 89,000 miles and the key being stuck in ignition has happened to me twice recently and I know it will continue to do so until there is a recall for the safety issue that the Ignition causes.
Corrective Action:
Key locked in ignition at an unsafe area where I was stuck for hours. Car has approximately 89,000 miles and the key being stuck in ignition has happened to me twice recently and I know it will continue to do so until there is a recall for the safety issue that the Ignition causes.
Additional Notes:
Key locked in ignition at an unsafe area where I was stuck for hours. Car has approximately 89,000 miles and the key being stuck in ignition has happened to me twice recently and I know it will continue to do so until there is a recall for the safety issue that the Ignition causes.
Mfg Campaign: 11481801
Recall Date: Aug 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
TIRES:BEAD
Potential Consequences:
Vehicle Dealer Colonial Volkswagen failed to register the DOT number on all of my tires Colonial Volkswagen is in Feasterville/Trevose PA Tire failed have photos inside of tire wall
Corrective Action:
Vehicle Dealer Colonial Volkswagen failed to register the DOT number on all of my tires Colonial Volkswagen is in Feasterville/Trevose PA Tire failed have photos inside of tire wall
Additional Notes:
Vehicle Dealer Colonial Volkswagen failed to register the DOT number on all of my tires Colonial Volkswagen is in Feasterville/Trevose PA Tire failed have photos inside of tire wall
Mfg Campaign: 11476461
Recall Date: Jul 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Vehicle Dealer Colonial Volkswagen failed to register the DOT number on all of my tires Colonial Volkswagen is in Feasterville/Trevose PA Tire failed have photos inside of tire wall
Corrective Action:
Vehicle Dealer Colonial Volkswagen failed to register the DOT number on all of my tires Colonial Volkswagen is in Feasterville/Trevose PA Tire failed have photos inside of tire wall
Additional Notes:
Vehicle Dealer Colonial Volkswagen failed to register the DOT number on all of my tires Colonial Volkswagen is in Feasterville/Trevose PA Tire failed have photos inside of tire wall
Mfg Campaign: 11476461
Recall Date: Jul 29, 2022
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