Complaints & Recalls
Consumer Complaints
22 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
The tire went flat as I was driving and when I had to change the tire I noticed that the tire had blown out on the sidewall on the inside of the rim of the car. The car only has 12,000 miles and I had a tire rotation done on my first oil change. I called the dealership to see if the tire was covered under warranty since I brought the car new for Steve White VW of Greenville, SC. They told me since I didn’t buy a warranty with the purchase of the car then it was nothing they could do about it. I brought a car thinking that the tires should be good until they wear out not blow out. Also I have TPMS light on as well as the check engine light is on in the vehicle. 205/55R17
Corrective Action:
The tire went flat as I was driving and when I had to change the tire I noticed that the tire had blown out on the sidewall on the inside of the rim of the car. The car only has 12,000 miles and I had a tire rotation done on my first oil change. I called the dealership to see if the tire was covered under warranty since I brought the car new for Steve White VW of Greenville, SC. They told me since I didn’t buy a warranty with the purchase of the car then it was nothing they could do about it. I brought a car thinking that the tires should be good until they wear out not blow out. Also I have TPMS light on as well as the check engine light is on in the vehicle. 205/55R17
Additional Notes:
The tire went flat as I was driving and when I had to change the tire I noticed that the tire had blown out on the sidewall on the inside of the rim of the car. The car only has 12,000 miles and I had a tire rotation done on my first oil change. I called the dealership to see if the tire was covered under warranty since I brought the car new for Steve White VW of Greenville, SC. They told me since I didn’t buy a warranty with the purchase of the car then it was nothing they could do about it. I brought a car thinking that the tires should be good until they wear out not blow out. Also I have TPMS light on as well as the check engine light is on in the vehicle. 205/55R17
Mfg Campaign: 11661622
Recall Date: May 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
The tire went flat as I was driving and when I had to change the tire I noticed that the tire had blown out on the sidewall on the inside of the rim of the car. The car only has 12,000 miles and I had a tire rotation done on my first oil change. I called the dealership to see if the tire was covered under warranty since I brought the car new for Steve White VW of Greenville, SC. They told me since I didn’t buy a warranty with the purchase of the car then it was nothing they could do about it. I brought a car thinking that the tires should be good until they wear out not blow out. Also I have TPMS light on as well as the check engine light is on in the vehicle. 205/55R17
Corrective Action:
The tire went flat as I was driving and when I had to change the tire I noticed that the tire had blown out on the sidewall on the inside of the rim of the car. The car only has 12,000 miles and I had a tire rotation done on my first oil change. I called the dealership to see if the tire was covered under warranty since I brought the car new for Steve White VW of Greenville, SC. They told me since I didn’t buy a warranty with the purchase of the car then it was nothing they could do about it. I brought a car thinking that the tires should be good until they wear out not blow out. Also I have TPMS light on as well as the check engine light is on in the vehicle. 205/55R17
Additional Notes:
The tire went flat as I was driving and when I had to change the tire I noticed that the tire had blown out on the sidewall on the inside of the rim of the car. The car only has 12,000 miles and I had a tire rotation done on my first oil change. I called the dealership to see if the tire was covered under warranty since I brought the car new for Steve White VW of Greenville, SC. They told me since I didn’t buy a warranty with the purchase of the car then it was nothing they could do about it. I brought a car thinking that the tires should be good until they wear out not blow out. Also I have TPMS light on as well as the check engine light is on in the vehicle. 205/55R17
Mfg Campaign: 11661622
Recall Date: May 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
my Volkswagen Jetta GLI 40th anniversary 6MT, has had multiple misfire check engine lights appear on dash since owning the car, multiple times has the car been to the dealership and multiple times they blamed me as the operator for the issue, i was told it was bad gas, then a software update was made available to fix the misfire issue and within 150 miles of getting the update the misfires happened again. the vehicle can be made ready for an inspection if needed. the misfire check engine light occurs during start up of the vehicle and i am stationary at this time. to my knowledge the components have been inspected by the dealership. the first misfire happened at around 4000 miles and the dealership claimed it was bad gas, then again at 6400 miles at which point the dealership performed the software update. since then i have had 2 additional misfire messages that I had not documented at the dealership.
Corrective Action:
my Volkswagen Jetta GLI 40th anniversary 6MT, has had multiple misfire check engine lights appear on dash since owning the car, multiple times has the car been to the dealership and multiple times they blamed me as the operator for the issue, i was told it was bad gas, then a software update was made available to fix the misfire issue and within 150 miles of getting the update the misfires happened again. the vehicle can be made ready for an inspection if needed. the misfire check engine light occurs during start up of the vehicle and i am stationary at this time. to my knowledge the components have been inspected by the dealership. the first misfire happened at around 4000 miles and the dealership claimed it was bad gas, then again at 6400 miles at which point the dealership performed the software update. since then i have had 2 additional misfire messages that I had not documented at the dealership.
Additional Notes:
my Volkswagen Jetta GLI 40th anniversary 6MT, has had multiple misfire check engine lights appear on dash since owning the car, multiple times has the car been to the dealership and multiple times they blamed me as the operator for the issue, i was told it was bad gas, then a software update was made available to fix the misfire issue and within 150 miles of getting the update the misfires happened again. the vehicle can be made ready for an inspection if needed. the misfire check engine light occurs during start up of the vehicle and i am stationary at this time. to my knowledge the components have been inspected by the dealership. the first misfire happened at around 4000 miles and the dealership claimed it was bad gas, then again at 6400 miles at which point the dealership performed the software update. since then i have had 2 additional misfire messages that I had not documented at the dealership.
Mfg Campaign: 11657580
Recall Date: Apr 29, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11655559
Recall Date: Apr 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11655559
Recall Date: Apr 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake does not engage, and humming noise while braking and exiting freeway. Service personnel did not dismount wheels to have visual inspection on braking system they just checked for gap wear and tear. (2.)also told service advisor about Emergency braking system warning on dashboard warning system comes on sometimes while braking on empty roads at stop signs and while parking vehicle on a house driveway. (3.) suspension on front passenger side hard hit noise while driving on uneven pavements. (4.) passenger rear side view mirror sensor light most of times does not work on approaching moving vehicles. *Problem persists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11655559
Recall Date: Apr 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2024 Volkswagen Jetta. The contact stated that while the vehicle was parked, the vehicle unintendedly accelerated without a warning light being illuminated. The contact depressed the brake pedal to stop the vehicle. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2024 Volkswagen Jetta. The contact stated that while the vehicle was parked, the vehicle unintendedly accelerated without a warning light being illuminated. The contact depressed the brake pedal to stop the vehicle. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2024 Volkswagen Jetta. The contact stated that while the vehicle was parked, the vehicle unintendedly accelerated without a warning light being illuminated. The contact depressed the brake pedal to stop the vehicle. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Mfg Campaign: 11646795
Recall Date: Mar 6, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The key pins on the VW flip keys fall our regularly and can leave motorists stranded in unsafe locations. It is however an excellent revenue generator when you consider the cost of replacement keys. I caught my pin in the process of falling our and saw it was a common problem that has not been resolved in this flawed and unsafe key design that threatens the welfare of consumers and safety of use of their vehicle.
Corrective Action:
The key pins on the VW flip keys fall our regularly and can leave motorists stranded in unsafe locations. It is however an excellent revenue generator when you consider the cost of replacement keys. I caught my pin in the process of falling our and saw it was a common problem that has not been resolved in this flawed and unsafe key design that threatens the welfare of consumers and safety of use of their vehicle.
Additional Notes:
The key pins on the VW flip keys fall our regularly and can leave motorists stranded in unsafe locations. It is however an excellent revenue generator when you consider the cost of replacement keys. I caught my pin in the process of falling our and saw it was a common problem that has not been resolved in this flawed and unsafe key design that threatens the welfare of consumers and safety of use of their vehicle.
Mfg Campaign: 11644027
Recall Date: Feb 20, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2024 Jetta with only 14,776 miles had rear brakes and rotors that were unsafe and worn out. They had to be replaced to avoid the possibility of brake failure and an accident. I paid $453.34 out of pocket. VW knows there is a defect with the rear brakes on this generation Jettas wearing out prematurely. They are covering these parts under only certain VIN and production dates but they admit ALL JETTAS ARE SUBJECT TO THIS WEARING OUT OF BRAKES BEGINNING WIITH THE 2022 MODEL YEAR.
Corrective Action:
My 2024 Jetta with only 14,776 miles had rear brakes and rotors that were unsafe and worn out. They had to be replaced to avoid the possibility of brake failure and an accident. I paid $453.34 out of pocket. VW knows there is a defect with the rear brakes on this generation Jettas wearing out prematurely. They are covering these parts under only certain VIN and production dates but they admit ALL JETTAS ARE SUBJECT TO THIS WEARING OUT OF BRAKES BEGINNING WIITH THE 2022 MODEL YEAR.
Additional Notes:
My 2024 Jetta with only 14,776 miles had rear brakes and rotors that were unsafe and worn out. They had to be replaced to avoid the possibility of brake failure and an accident. I paid $453.34 out of pocket. VW knows there is a defect with the rear brakes on this generation Jettas wearing out prematurely. They are covering these parts under only certain VIN and production dates but they admit ALL JETTAS ARE SUBJECT TO THIS WEARING OUT OF BRAKES BEGINNING WIITH THE 2022 MODEL YEAR.
Mfg Campaign: 11635029
Recall Date: Jan 9, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car was purchased in December 2023 it was new with approximately 4 miles on the car I’m retired I use the car mostly for doctors appointments personal use church in August 2024 I took my car in for 10,000 mile oil change at the time I was told that my brakes were in fair condition the rear brakes so in December 2024 I took my car to a Volkswagen service and another independent a car service center and was told basically that all the parts on my rear brakes needed to be replaced I thought this was highly unusual this is not the first new car I have owned and not the first Volkswagen I have owned I don’t drive every day I really wish you would answer me back quickly because spending between six and $700 for rear brakes on a new car is excessive I would appreciate it if you would respond quickly.
Corrective Action:
My car was purchased in December 2023 it was new with approximately 4 miles on the car I’m retired I use the car mostly for doctors appointments personal use church in August 2024 I took my car in for 10,000 mile oil change at the time I was told that my brakes were in fair condition the rear brakes so in December 2024 I took my car to a Volkswagen service and another independent a car service center and was told basically that all the parts on my rear brakes needed to be replaced I thought this was highly unusual this is not the first new car I have owned and not the first Volkswagen I have owned I don’t drive every day I really wish you would answer me back quickly because spending between six and $700 for rear brakes on a new car is excessive I would appreciate it if you would respond quickly.
Additional Notes:
My car was purchased in December 2023 it was new with approximately 4 miles on the car I’m retired I use the car mostly for doctors appointments personal use church in August 2024 I took my car in for 10,000 mile oil change at the time I was told that my brakes were in fair condition the rear brakes so in December 2024 I took my car to a Volkswagen service and another independent a car service center and was told basically that all the parts on my rear brakes needed to be replaced I thought this was highly unusual this is not the first new car I have owned and not the first Volkswagen I have owned I don’t drive every day I really wish you would answer me back quickly because spending between six and $700 for rear brakes on a new car is excessive I would appreciate it if you would respond quickly.
Mfg Campaign: 11630426
Recall Date: Dec 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle is brand new currently has 13,000 miles, only highway driving, purchased car new in April 2024. Rear brakes wore down prematurely. Needed to replace rear brakes and rotors.
Corrective Action:
Vehicle is brand new currently has 13,000 miles, only highway driving, purchased car new in April 2024. Rear brakes wore down prematurely. Needed to replace rear brakes and rotors.
Additional Notes:
Vehicle is brand new currently has 13,000 miles, only highway driving, purchased car new in April 2024. Rear brakes wore down prematurely. Needed to replace rear brakes and rotors.
Mfg Campaign: 11627092
Recall Date: Nov 24, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Hill Start Assist is overly aggressive in these cars. It doesn't release for 3 seconds after foot brake is not applied. Once it stalls the car and your panicked. Then you apply foot brake to restart the car you get to wait another 3 seconds or you stall again. It is inconsistent in pressure applied and dangerous. I have been driving manual transmission vehicles for near 40 years. Perhaps if I lived in San Francisco it might be of use but, with this activating at the slightest grade it is dangerous! Look around the VW forums I'm not the only person to think so.
Corrective Action:
The Hill Start Assist is overly aggressive in these cars. It doesn't release for 3 seconds after foot brake is not applied. Once it stalls the car and your panicked. Then you apply foot brake to restart the car you get to wait another 3 seconds or you stall again. It is inconsistent in pressure applied and dangerous. I have been driving manual transmission vehicles for near 40 years. Perhaps if I lived in San Francisco it might be of use but, with this activating at the slightest grade it is dangerous! Look around the VW forums I'm not the only person to think so.
Additional Notes:
The Hill Start Assist is overly aggressive in these cars. It doesn't release for 3 seconds after foot brake is not applied. Once it stalls the car and your panicked. Then you apply foot brake to restart the car you get to wait another 3 seconds or you stall again. It is inconsistent in pressure applied and dangerous. I have been driving manual transmission vehicles for near 40 years. Perhaps if I lived in San Francisco it might be of use but, with this activating at the slightest grade it is dangerous! Look around the VW forums I'm not the only person to think so.
Mfg Campaign: 11621453
Recall Date: Oct 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I keep getting a cylinder 1 and 4 misfire on a 6MT on cold start. I previously had another 2024 jetta gli and it had the same exact problem as this one. the dealer confirmed the problem and bought the car back and now it is happening on the new car.
Corrective Action:
I keep getting a cylinder 1 and 4 misfire on a 6MT on cold start. I previously had another 2024 jetta gli and it had the same exact problem as this one. the dealer confirmed the problem and bought the car back and now it is happening on the new car.
Additional Notes:
I keep getting a cylinder 1 and 4 misfire on a 6MT on cold start. I previously had another 2024 jetta gli and it had the same exact problem as this one. the dealer confirmed the problem and bought the car back and now it is happening on the new car.
Mfg Campaign: 11610776
Recall Date: Aug 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I keep getting a cylinder 1 and 4 misfire on a 6MT on cold start. I previously had another 2024 jetta gli and it had the same exact problem as this one. the dealer confirmed the problem and bought the car back and now it is happening on the new car.
Corrective Action:
I keep getting a cylinder 1 and 4 misfire on a 6MT on cold start. I previously had another 2024 jetta gli and it had the same exact problem as this one. the dealer confirmed the problem and bought the car back and now it is happening on the new car.
Additional Notes:
I keep getting a cylinder 1 and 4 misfire on a 6MT on cold start. I previously had another 2024 jetta gli and it had the same exact problem as this one. the dealer confirmed the problem and bought the car back and now it is happening on the new car.
Mfg Campaign: 11610776
Recall Date: Aug 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have gotten a multiple cylinder misfire since 800 miles and VW dealerships haven't been able to figure out why at first they said bad fuel then bad plugs and they have tried to treat both and it has not been fixed they will clear the light and it comes back almost immediately
Corrective Action:
I have gotten a multiple cylinder misfire since 800 miles and VW dealerships haven't been able to figure out why at first they said bad fuel then bad plugs and they have tried to treat both and it has not been fixed they will clear the light and it comes back almost immediately
Additional Notes:
I have gotten a multiple cylinder misfire since 800 miles and VW dealerships haven't been able to figure out why at first they said bad fuel then bad plugs and they have tried to treat both and it has not been fixed they will clear the light and it comes back almost immediately
Mfg Campaign: 11609927
Recall Date: Aug 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Purchased the car with around 70 miles. Dealer filled the car up full with gas when driven off the lot. Check engine light at 300 miles. Took into the dealer to deal with it. Dealer reported misfire on multiple cylinders on start up. Was told I put bad gas in the car when the dealer filled it up. Added fuel additive and reset codes, sent me on my way and only have used 91 chevron since. Next around 600 miles check engine light came back one, same issue. They put my car in transport mode and back out. Reset codes and told me to not let the car idle on startup. For a brand new car????? 1300 mile mark check engine light again, same issue. Currently still in waiting to hear what they have to say. As of 8/19
Corrective Action:
Purchased the car with around 70 miles. Dealer filled the car up full with gas when driven off the lot. Check engine light at 300 miles. Took into the dealer to deal with it. Dealer reported misfire on multiple cylinders on start up. Was told I put bad gas in the car when the dealer filled it up. Added fuel additive and reset codes, sent me on my way and only have used 91 chevron since. Next around 600 miles check engine light came back one, same issue. They put my car in transport mode and back out. Reset codes and told me to not let the car idle on startup. For a brand new car????? 1300 mile mark check engine light again, same issue. Currently still in waiting to hear what they have to say. As of 8/19
Additional Notes:
Purchased the car with around 70 miles. Dealer filled the car up full with gas when driven off the lot. Check engine light at 300 miles. Took into the dealer to deal with it. Dealer reported misfire on multiple cylinders on start up. Was told I put bad gas in the car when the dealer filled it up. Added fuel additive and reset codes, sent me on my way and only have used 91 chevron since. Next around 600 miles check engine light came back one, same issue. They put my car in transport mode and back out. Reset codes and told me to not let the car idle on startup. For a brand new car????? 1300 mile mark check engine light again, same issue. Currently still in waiting to hear what they have to say. As of 8/19
Mfg Campaign: 11609429
Recall Date: Aug 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Codes read cylinder misfire. People say they cannot fix it.
Corrective Action:
Codes read cylinder misfire. People say they cannot fix it.
Additional Notes:
Codes read cylinder misfire. People say they cannot fix it.
Mfg Campaign: 11609456
Recall Date: Aug 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Codes read cylinder misfire. People say they cannot fix it.
Corrective Action:
Codes read cylinder misfire. People say they cannot fix it.
Additional Notes:
Codes read cylinder misfire. People say they cannot fix it.
Mfg Campaign: 11609456
Recall Date: Aug 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11594491
Recall Date: Jun 14, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11594491
Recall Date: Jun 14, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury