Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles. The fuel delivery pump may break, which could cause a sudden engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DV
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iL
Recall Date: Sep 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L8
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles. The underhood fuel supply quick-connector may detach from the fuel supply line causing a fuel leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DB
Recall Date: Aug 20, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24HH
Recall Date: Aug 6, 2021
Consumer Complaints
398 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2022 VW Taos 2 instances of fuel level sensor failure. Fuel gauge reported 1/2 tank fuel level remaining when fuel tank was empty. In both instances the vehicle stalled without warning. 1) [XXX] - [XXX], fuel level sender float rod detached. 2) [XXX] - [XXX], Fuel level sensor malfunction. Both instances occurred while on state highways and car was able to be moved to the roadside safely. Had this occurred while on an interstate during heavy traffic, it is unlikely that the vehicle and driver could have been moved to safety. Dealer repaired both under warranty however, although requested, neither part was retained for customer inspection. There were no warning lamps, messages or symptoms before the vehicle stalled. Both repaired under warranty by Volkswagen of Wesley Chapel, FL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2022 VW Taos 2 instances of fuel level sensor failure. Fuel gauge reported 1/2 tank fuel level remaining when fuel tank was empty. In both instances the vehicle stalled without warning. 1) [XXX] - [XXX], fuel level sender float rod detached. 2) [XXX] - [XXX], Fuel level sensor malfunction. Both instances occurred while on state highways and car was able to be moved to the roadside safely. Had this occurred while on an interstate during heavy traffic, it is unlikely that the vehicle and driver could have been moved to safety. Dealer repaired both under warranty however, although requested, neither part was retained for customer inspection. There were no warning lamps, messages or symptoms before the vehicle stalled. Both repaired under warranty by Volkswagen of Wesley Chapel, FL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2022 VW Taos 2 instances of fuel level sensor failure. Fuel gauge reported 1/2 tank fuel level remaining when fuel tank was empty. In both instances the vehicle stalled without warning. 1) [XXX] - [XXX], fuel level sender float rod detached. 2) [XXX] - [XXX], Fuel level sensor malfunction. Both instances occurred while on state highways and car was able to be moved to the roadside safely. Had this occurred while on an interstate during heavy traffic, it is unlikely that the vehicle and driver could have been moved to safety. Dealer repaired both under warranty however, although requested, neither part was retained for customer inspection. There were no warning lamps, messages or symptoms before the vehicle stalled. Both repaired under warranty by Volkswagen of Wesley Chapel, FL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11672863
Recall Date: Jul 11, 2025
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2022 VW Taos with 28,500 miles. The paint on the roof of the vehicle is chipping and peeling. The dealership confirmed this is a defect but is unwilling to cover the repair bc I am outside of the warranty period.
Corrective Action:
2022 VW Taos with 28,500 miles. The paint on the roof of the vehicle is chipping and peeling. The dealership confirmed this is a defect but is unwilling to cover the repair bc I am outside of the warranty period.
Additional Notes:
2022 VW Taos with 28,500 miles. The paint on the roof of the vehicle is chipping and peeling. The dealership confirmed this is a defect but is unwilling to cover the repair bc I am outside of the warranty period.
Mfg Campaign: 11672217
Recall Date: Jul 9, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Purchased the vehicle on 8/1/2022. Brought the Taos in for routine oil change and at that point the rear brakes were noted to be under 4mm. At that point, there were 7,223 miles on the vehicle. Volkswagen was aware of the problem already and had issued a recall regarding the rear brakes, so it was covered under the recall. I thought the problem was resolved. On 6/4/2025, my car had to be brought in for a separate check engine light issue. At that time, the rear brakes were noted to be at 1mm. The vehicle had 23,061 miles on it, but I was past the two years for the recall, so I had to pay out of pocket for new rear brakes & rotors. Had my car’s check engine light not gone on, I would not have known my brakes were almost gone. Again.
Corrective Action:
Purchased the vehicle on 8/1/2022. Brought the Taos in for routine oil change and at that point the rear brakes were noted to be under 4mm. At that point, there were 7,223 miles on the vehicle. Volkswagen was aware of the problem already and had issued a recall regarding the rear brakes, so it was covered under the recall. I thought the problem was resolved. On 6/4/2025, my car had to be brought in for a separate check engine light issue. At that time, the rear brakes were noted to be at 1mm. The vehicle had 23,061 miles on it, but I was past the two years for the recall, so I had to pay out of pocket for new rear brakes & rotors. Had my car’s check engine light not gone on, I would not have known my brakes were almost gone. Again.
Additional Notes:
Purchased the vehicle on 8/1/2022. Brought the Taos in for routine oil change and at that point the rear brakes were noted to be under 4mm. At that point, there were 7,223 miles on the vehicle. Volkswagen was aware of the problem already and had issued a recall regarding the rear brakes, so it was covered under the recall. I thought the problem was resolved. On 6/4/2025, my car had to be brought in for a separate check engine light issue. At that time, the rear brakes were noted to be at 1mm. The vehicle had 23,061 miles on it, but I was past the two years for the recall, so I had to pay out of pocket for new rear brakes & rotors. Had my car’s check engine light not gone on, I would not have known my brakes were almost gone. Again.
Mfg Campaign: 11672000
Recall Date: Jul 8, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Went into Volkswagen dealership as my low coolant light came on. I called early June, they couldn't get me in until June 17th, when I was then told my warranty was barely a week expired. My head gasket needs replaced and Volkswagen is refusing to cover this, knowing full well this has been an issue on thousands of these vehicles.
Corrective Action:
Went into Volkswagen dealership as my low coolant light came on. I called early June, they couldn't get me in until June 17th, when I was then told my warranty was barely a week expired. My head gasket needs replaced and Volkswagen is refusing to cover this, knowing full well this has been an issue on thousands of these vehicles.
Additional Notes:
Went into Volkswagen dealership as my low coolant light came on. I called early June, they couldn't get me in until June 17th, when I was then told my warranty was barely a week expired. My head gasket needs replaced and Volkswagen is refusing to cover this, knowing full well this has been an issue on thousands of these vehicles.
Mfg Campaign: 11671560
Recall Date: Jul 7, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
A/c drain clogged resulting in a backup of water to start leaking into the vehicle and steadily dripping onto the airbag module. The dealer did replicate the issue and are repairing. The airbag light illuminated and then the seatbelt light and chime began a couple of days later. Poorly placed safety device module.
Corrective Action:
A/c drain clogged resulting in a backup of water to start leaking into the vehicle and steadily dripping onto the airbag module. The dealer did replicate the issue and are repairing. The airbag light illuminated and then the seatbelt light and chime began a couple of days later. Poorly placed safety device module.
Additional Notes:
A/c drain clogged resulting in a backup of water to start leaking into the vehicle and steadily dripping onto the airbag module. The dealer did replicate the issue and are repairing. The airbag light illuminated and then the seatbelt light and chime began a couple of days later. Poorly placed safety device module.
Mfg Campaign: 11669365
Recall Date: Jun 26, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A/c drain clogged resulting in a backup of water to start leaking into the vehicle and steadily dripping onto the airbag module. The dealer did replicate the issue and are repairing. The airbag light illuminated and then the seatbelt light and chime began a couple of days later. Poorly placed safety device module.
Corrective Action:
A/c drain clogged resulting in a backup of water to start leaking into the vehicle and steadily dripping onto the airbag module. The dealer did replicate the issue and are repairing. The airbag light illuminated and then the seatbelt light and chime began a couple of days later. Poorly placed safety device module.
Additional Notes:
A/c drain clogged resulting in a backup of water to start leaking into the vehicle and steadily dripping onto the airbag module. The dealer did replicate the issue and are repairing. The airbag light illuminated and then the seatbelt light and chime began a couple of days later. Poorly placed safety device module.
Mfg Campaign: 11669365
Recall Date: Jun 26, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
A/c drain clogged resulting in a backup of water to start leaking into the vehicle and steadily dripping onto the airbag module. The dealer did replicate the issue and are repairing. The airbag light illuminated and then the seatbelt light and chime began a couple of days later. Poorly placed safety device module.
Corrective Action:
A/c drain clogged resulting in a backup of water to start leaking into the vehicle and steadily dripping onto the airbag module. The dealer did replicate the issue and are repairing. The airbag light illuminated and then the seatbelt light and chime began a couple of days later. Poorly placed safety device module.
Additional Notes:
A/c drain clogged resulting in a backup of water to start leaking into the vehicle and steadily dripping onto the airbag module. The dealer did replicate the issue and are repairing. The airbag light illuminated and then the seatbelt light and chime began a couple of days later. Poorly placed safety device module.
Mfg Campaign: 11669365
Recall Date: Jun 26, 2025
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
About a month ago I saw paint flaking off from about the front windscreen where the sunroof meets the body about quarter sized. The paint appeared not to hold to the body of the vehicle even though the primer was applied. A month later it's about the size of 2 credit cards and definitely the primer on the vehicle is not holding the paint and is a manufacturer defect. I reported this to the dealer but they said it's out of warrenty. Other owners with this vehicle reported the same flaking from the same area on online forums and on the news. I would like the manufacturer to fix this before rusting happens on the body of the car and more serious issues occur. It is definitely a defect with the primer or paint, I never got hit by any object while driving nor saw any paint damage prior to this when I purchased the car.
Corrective Action:
About a month ago I saw paint flaking off from about the front windscreen where the sunroof meets the body about quarter sized. The paint appeared not to hold to the body of the vehicle even though the primer was applied. A month later it's about the size of 2 credit cards and definitely the primer on the vehicle is not holding the paint and is a manufacturer defect. I reported this to the dealer but they said it's out of warrenty. Other owners with this vehicle reported the same flaking from the same area on online forums and on the news. I would like the manufacturer to fix this before rusting happens on the body of the car and more serious issues occur. It is definitely a defect with the primer or paint, I never got hit by any object while driving nor saw any paint damage prior to this when I purchased the car.
Additional Notes:
About a month ago I saw paint flaking off from about the front windscreen where the sunroof meets the body about quarter sized. The paint appeared not to hold to the body of the vehicle even though the primer was applied. A month later it's about the size of 2 credit cards and definitely the primer on the vehicle is not holding the paint and is a manufacturer defect. I reported this to the dealer but they said it's out of warrenty. Other owners with this vehicle reported the same flaking from the same area on online forums and on the news. I would like the manufacturer to fix this before rusting happens on the body of the car and more serious issues occur. It is definitely a defect with the primer or paint, I never got hit by any object while driving nor saw any paint damage prior to this when I purchased the car.
Mfg Campaign: 11669100
Recall Date: Jun 25, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
About a month ago I saw paint flaking off from about the front windscreen where the sunroof meets the body about quarter sized. The paint appeared not to hold to the body of the vehicle even though the primer was applied. A month later it's about the size of 2 credit cards and definitely the primer on the vehicle is not holding the paint and is a manufacturer defect. I reported this to the dealer but they said it's out of warrenty. Other owners with this vehicle reported the same flaking from the same area on online forums and on the news. I would like the manufacturer to fix this before rusting happens on the body of the car and more serious issues occur. It is definitely a defect with the primer or paint, I never got hit by any object while driving nor saw any paint damage prior to this when I purchased the car.
Corrective Action:
About a month ago I saw paint flaking off from about the front windscreen where the sunroof meets the body about quarter sized. The paint appeared not to hold to the body of the vehicle even though the primer was applied. A month later it's about the size of 2 credit cards and definitely the primer on the vehicle is not holding the paint and is a manufacturer defect. I reported this to the dealer but they said it's out of warrenty. Other owners with this vehicle reported the same flaking from the same area on online forums and on the news. I would like the manufacturer to fix this before rusting happens on the body of the car and more serious issues occur. It is definitely a defect with the primer or paint, I never got hit by any object while driving nor saw any paint damage prior to this when I purchased the car.
Additional Notes:
About a month ago I saw paint flaking off from about the front windscreen where the sunroof meets the body about quarter sized. The paint appeared not to hold to the body of the vehicle even though the primer was applied. A month later it's about the size of 2 credit cards and definitely the primer on the vehicle is not holding the paint and is a manufacturer defect. I reported this to the dealer but they said it's out of warrenty. Other owners with this vehicle reported the same flaking from the same area on online forums and on the news. I would like the manufacturer to fix this before rusting happens on the body of the car and more serious issues occur. It is definitely a defect with the primer or paint, I never got hit by any object while driving nor saw any paint damage prior to this when I purchased the car.
Mfg Campaign: 11669100
Recall Date: Jun 25, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Light came on for leak detection pump failure upon starting car. Drove to dealer directly immediately upon looking up indicator light. Felt as if care was misfiring Deal found fuel pump in need of recall repair. Dealer also found coolant leak and recommended engine teardown. Diagnostic found block deck warp over permissible range 0.05m. Requiring full engine replacement. No previous indication of issue, leaking, or over heating. No cause of warp known or can be given. 60K miles on car.
Corrective Action:
Light came on for leak detection pump failure upon starting car. Drove to dealer directly immediately upon looking up indicator light. Felt as if care was misfiring Deal found fuel pump in need of recall repair. Dealer also found coolant leak and recommended engine teardown. Diagnostic found block deck warp over permissible range 0.05m. Requiring full engine replacement. No previous indication of issue, leaking, or over heating. No cause of warp known or can be given. 60K miles on car.
Additional Notes:
Light came on for leak detection pump failure upon starting car. Drove to dealer directly immediately upon looking up indicator light. Felt as if care was misfiring Deal found fuel pump in need of recall repair. Dealer also found coolant leak and recommended engine teardown. Diagnostic found block deck warp over permissible range 0.05m. Requiring full engine replacement. No previous indication of issue, leaking, or over heating. No cause of warp known or can be given. 60K miles on car.
Mfg Campaign: 11669062
Recall Date: Jun 24, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I own a 2022 Volkswagen Taos with about 45,000 miles. I have had to replace the rear brake pads and rotors THREE TIMES already within this mileage, which is extremely unusual. During the third replacement, a local independent shop discovered that the rear brake caliper was leaking brake fluid, so the caliper also had to be replaced along with the pads and rotors once again. The service shop disposed of the old parts but I have service records. A leaking rear brake caliper can reduce braking performance and increase the risk of brake failure, putting my safety and the safety of others at risk. This issue was confirmed by the independent shop during the third replacement. The first two replacements were done at an authorized dealer, but the caliper defect was not detected then. There were no warning lights or messages. The only sign was the unusually frequent need to replace the rear brakes three times in a short period, which may have been caused by an early defect in the caliper. I strongly request that NHTSA investigate this issue and consider whether a recall is needed due to the repeated rear brake failure in this vehicle.
Corrective Action:
I own a 2022 Volkswagen Taos with about 45,000 miles. I have had to replace the rear brake pads and rotors THREE TIMES already within this mileage, which is extremely unusual. During the third replacement, a local independent shop discovered that the rear brake caliper was leaking brake fluid, so the caliper also had to be replaced along with the pads and rotors once again. The service shop disposed of the old parts but I have service records. A leaking rear brake caliper can reduce braking performance and increase the risk of brake failure, putting my safety and the safety of others at risk. This issue was confirmed by the independent shop during the third replacement. The first two replacements were done at an authorized dealer, but the caliper defect was not detected then. There were no warning lights or messages. The only sign was the unusually frequent need to replace the rear brakes three times in a short period, which may have been caused by an early defect in the caliper. I strongly request that NHTSA investigate this issue and consider whether a recall is needed due to the repeated rear brake failure in this vehicle.
Additional Notes:
I own a 2022 Volkswagen Taos with about 45,000 miles. I have had to replace the rear brake pads and rotors THREE TIMES already within this mileage, which is extremely unusual. During the third replacement, a local independent shop discovered that the rear brake caliper was leaking brake fluid, so the caliper also had to be replaced along with the pads and rotors once again. The service shop disposed of the old parts but I have service records. A leaking rear brake caliper can reduce braking performance and increase the risk of brake failure, putting my safety and the safety of others at risk. This issue was confirmed by the independent shop during the third replacement. The first two replacements were done at an authorized dealer, but the caliper defect was not detected then. There were no warning lights or messages. The only sign was the unusually frequent need to replace the rear brakes three times in a short period, which may have been caused by an early defect in the caliper. I strongly request that NHTSA investigate this issue and consider whether a recall is needed due to the repeated rear brake failure in this vehicle.
Mfg Campaign: 11668536
Recall Date: Jun 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car was purchased in August 2021. In August 2022 it was taken in for service at Onion Creek VW in Austin for multiple occurrences of alerts for low coolant level. The dealership topped off the coolant reservoir and said there are no visible leaks and refused to further diagnose. Then in June 2025 with 22,000+ miles the same occurred again. Took it to Vanguard VW in Austin and they diagnosed a bad head gasket.
Corrective Action:
Car was purchased in August 2021. In August 2022 it was taken in for service at Onion Creek VW in Austin for multiple occurrences of alerts for low coolant level. The dealership topped off the coolant reservoir and said there are no visible leaks and refused to further diagnose. Then in June 2025 with 22,000+ miles the same occurred again. Took it to Vanguard VW in Austin and they diagnosed a bad head gasket.
Additional Notes:
Car was purchased in August 2021. In August 2022 it was taken in for service at Onion Creek VW in Austin for multiple occurrences of alerts for low coolant level. The dealership topped off the coolant reservoir and said there are no visible leaks and refused to further diagnose. Then in June 2025 with 22,000+ miles the same occurred again. Took it to Vanguard VW in Austin and they diagnosed a bad head gasket.
Mfg Campaign: 11668670
Recall Date: Jun 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear brake pads and rotors failed prematurely at 17,000 miles and again at 34,981 miles. Both times the brakes wore down to metal-on-metal with no dashboard warning light. The front brakes remain nearly new, suggesting an issue with brake balance or failure of the front braking system. First repair was performed under warranty, but second failure occurred outside VW's 24k rear brake warranty limit. Check engine light also returned within 24 hours of software update. This poses a major safety risk due to sudden brake failure and lack of warning.
Corrective Action:
Rear brake pads and rotors failed prematurely at 17,000 miles and again at 34,981 miles. Both times the brakes wore down to metal-on-metal with no dashboard warning light. The front brakes remain nearly new, suggesting an issue with brake balance or failure of the front braking system. First repair was performed under warranty, but second failure occurred outside VW's 24k rear brake warranty limit. Check engine light also returned within 24 hours of software update. This poses a major safety risk due to sudden brake failure and lack of warning.
Additional Notes:
Rear brake pads and rotors failed prematurely at 17,000 miles and again at 34,981 miles. Both times the brakes wore down to metal-on-metal with no dashboard warning light. The front brakes remain nearly new, suggesting an issue with brake balance or failure of the front braking system. First repair was performed under warranty, but second failure occurred outside VW's 24k rear brake warranty limit. Check engine light also returned within 24 hours of software update. This poses a major safety risk due to sudden brake failure and lack of warning.
Mfg Campaign: 11668295
Recall Date: Jun 21, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When taking the vehicle in for service at Safford Brown Volkswagen to replace a faulty EVAP module, we were notified that the cylinder head gasket was leaking and would need to be replaced. This leaking coolant and crack in the head gasket can lead to early engine failure. This seems to be a consistent issue due to a faulty part specific to this vehicle year and make. Volkswagen has released a TSB on the issue but is not offering any recalls or free service to fix the faulty part they produced. The TSB was released on 17th of August 2023.
Corrective Action:
When taking the vehicle in for service at Safford Brown Volkswagen to replace a faulty EVAP module, we were notified that the cylinder head gasket was leaking and would need to be replaced. This leaking coolant and crack in the head gasket can lead to early engine failure. This seems to be a consistent issue due to a faulty part specific to this vehicle year and make. Volkswagen has released a TSB on the issue but is not offering any recalls or free service to fix the faulty part they produced. The TSB was released on 17th of August 2023.
Additional Notes:
When taking the vehicle in for service at Safford Brown Volkswagen to replace a faulty EVAP module, we were notified that the cylinder head gasket was leaking and would need to be replaced. This leaking coolant and crack in the head gasket can lead to early engine failure. This seems to be a consistent issue due to a faulty part specific to this vehicle year and make. Volkswagen has released a TSB on the issue but is not offering any recalls or free service to fix the faulty part they produced. The TSB was released on 17th of August 2023.
Mfg Campaign: 11668151
Recall Date: Jun 20, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Excessive break pad wear. Vehicle is 3 years old with only 18847 miles. Rear break pads have now been replaced twice (@11000 and @18847 miles). VW did have an extended warranty but that did not apply owing to the low mileage and lack of need to visit dealership for repair. Excessive break wear is a quality and safety concern. Problems with Taos break wear according to dealer is a known issue. They also stated that VW just released (May 2025) new brake pads to finally correct the issue. VW should recall the defective Taos 2022 brake pads.
Corrective Action:
Excessive break pad wear. Vehicle is 3 years old with only 18847 miles. Rear break pads have now been replaced twice (@11000 and @18847 miles). VW did have an extended warranty but that did not apply owing to the low mileage and lack of need to visit dealership for repair. Excessive break wear is a quality and safety concern. Problems with Taos break wear according to dealer is a known issue. They also stated that VW just released (May 2025) new brake pads to finally correct the issue. VW should recall the defective Taos 2022 brake pads.
Additional Notes:
Excessive break pad wear. Vehicle is 3 years old with only 18847 miles. Rear break pads have now been replaced twice (@11000 and @18847 miles). VW did have an extended warranty but that did not apply owing to the low mileage and lack of need to visit dealership for repair. Excessive break wear is a quality and safety concern. Problems with Taos break wear according to dealer is a known issue. They also stated that VW just released (May 2025) new brake pads to finally correct the issue. VW should recall the defective Taos 2022 brake pads.
Mfg Campaign: 11664386
Recall Date: Jun 2, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is my second report as I have 2 VW Taos 2022 model vehicles. This vehicle also needed rear brake pads replaced after only 11233 miles. This is a low mileage vehicle and was outside of the extended warranty VW had offered and hence did not cover the repair. These faulty brake pads also damaged the rotors and they needed replacement too. This is a safety and a quality issue. VW needs to recall these faulty brake pads and cover previous repair costs. I did call VW customer care on 6/2/2025, they documented my concern but said they would not cover any repair costs beyond their original extended warranty but did document my situation with early brake pad wear on 2 VW Taos 2022 model vehicles.
Corrective Action:
This is my second report as I have 2 VW Taos 2022 model vehicles. This vehicle also needed rear brake pads replaced after only 11233 miles. This is a low mileage vehicle and was outside of the extended warranty VW had offered and hence did not cover the repair. These faulty brake pads also damaged the rotors and they needed replacement too. This is a safety and a quality issue. VW needs to recall these faulty brake pads and cover previous repair costs. I did call VW customer care on 6/2/2025, they documented my concern but said they would not cover any repair costs beyond their original extended warranty but did document my situation with early brake pad wear on 2 VW Taos 2022 model vehicles.
Additional Notes:
This is my second report as I have 2 VW Taos 2022 model vehicles. This vehicle also needed rear brake pads replaced after only 11233 miles. This is a low mileage vehicle and was outside of the extended warranty VW had offered and hence did not cover the repair. These faulty brake pads also damaged the rotors and they needed replacement too. This is a safety and a quality issue. VW needs to recall these faulty brake pads and cover previous repair costs. I did call VW customer care on 6/2/2025, they documented my concern but said they would not cover any repair costs beyond their original extended warranty but did document my situation with early brake pad wear on 2 VW Taos 2022 model vehicles.
Mfg Campaign: 11664471
Recall Date: Jun 2, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Leaking head gasket, low coolant light came on twice.
Corrective Action:
Leaking head gasket, low coolant light came on twice.
Additional Notes:
Leaking head gasket, low coolant light came on twice.
Mfg Campaign: 11663609
Recall Date: May 29, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine head gasket failed and started leaking coolant has been a common issue after only a few thousand miles. My dealer has three VW Taos’s in for head gasket repairs today alone.
Corrective Action:
The engine head gasket failed and started leaking coolant has been a common issue after only a few thousand miles. My dealer has three VW Taos’s in for head gasket repairs today alone.
Additional Notes:
The engine head gasket failed and started leaking coolant has been a common issue after only a few thousand miles. My dealer has three VW Taos’s in for head gasket repairs today alone.
Mfg Campaign: 11661061
Recall Date: May 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Shocks are leaking after 15,000 miles and 30 months - shocks should last 50,000 to 60,000 miles. VW has release a Technical Service Bulletin due to this issue. Leaking shocks are a safety issue. Transaction No: 2043146/2 40-16-01 - Strut or Shock Absorber Leak Assessment Release date: 2/20/23
Corrective Action:
Shocks are leaking after 15,000 miles and 30 months - shocks should last 50,000 to 60,000 miles. VW has release a Technical Service Bulletin due to this issue. Leaking shocks are a safety issue. Transaction No: 2043146/2 40-16-01 - Strut or Shock Absorber Leak Assessment Release date: 2/20/23
Additional Notes:
Shocks are leaking after 15,000 miles and 30 months - shocks should last 50,000 to 60,000 miles. VW has release a Technical Service Bulletin due to this issue. Leaking shocks are a safety issue. Transaction No: 2043146/2 40-16-01 - Strut or Shock Absorber Leak Assessment Release date: 2/20/23
Mfg Campaign: 11660303
Recall Date: May 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My EPC warning light has come on for the second time in last year. I reported this to VW less than year ago and car just stalled out in middle of very busy intersection so going back to VW again tomorrow
Corrective Action:
My EPC warning light has come on for the second time in last year. I reported this to VW less than year ago and car just stalled out in middle of very busy intersection so going back to VW again tomorrow
Additional Notes:
My EPC warning light has come on for the second time in last year. I reported this to VW less than year ago and car just stalled out in middle of very busy intersection so going back to VW again tomorrow
Mfg Campaign: 11660260
Recall Date: May 11, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury