Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa Llc
Safety Issue:
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R10029
Recall Date: Jun 30, 2020
Volvo Cars Of N.a., Llc
Safety Issue:
Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting when necessary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R39574
Recall Date: Sep 2, 2015
Consumer Complaints
7 ComplaintsVolvo Car Usa, Llc
Defect Description:
ENGINE
Potential Consequences:
I have a 2016Volvo S80. this is my 7th Volvo I have owned. 4 Months ago my car stalled in the middle of ther road. I had no power with the gas petal. Truck behind me trird not to hit me and our sides touched scapping my car and passenger mirrow. The police offier did not charge either of us. I thought I had bad gas?? Took into my mechanic who only works on volvos he di 75,000 service work and changed the oil. I told him about what happened. Two weeks ago My car light came on no oil pressure stop immediately again was like several months ago i had no power with gas petal. I pulled over light went off. My mechanic was closed at that time so I went to Advance Auto. I have no measure stick for oil you have to go through the car system to check oil level. It stated not low however we put in a quart of Synethic oil and I dropped it off at my mechant. He called me the next day. He stated their was no oil in my car at all and their was no leak. Changed oil new filter another $150.00. He did some research on my car. My car is a year included in a class action lawsuit for faulty engine pistons problem. This lawsuit was settled out of court so no one knows for how much. So I am risking my life with a car that will require a new engine appox $8000.00. Volvo has never recalled these cars. I am afraid to drive it now!!!! A 7 time Volvo owner. You see all kinds of stupid recalls but when your engine stops in the middle of the road this is very dangerous. My mechanic states I need to take to a dealership for this problem. Called Volvo Midlothian VA they can not even look at my car till September. I Have called the other dealership in Richmond VA and they are doing some research and get back to me. If you google this their are 100,s of owners having the same problems that my car has and not one recall.
Corrective Action:
I have a 2016Volvo S80. this is my 7th Volvo I have owned. 4 Months ago my car stalled in the middle of ther road. I had no power with the gas petal. Truck behind me trird not to hit me and our sides touched scapping my car and passenger mirrow. The police offier did not charge either of us. I thought I had bad gas?? Took into my mechanic who only works on volvos he di 75,000 service work and changed the oil. I told him about what happened. Two weeks ago My car light came on no oil pressure stop immediately again was like several months ago i had no power with gas petal. I pulled over light went off. My mechanic was closed at that time so I went to Advance Auto. I have no measure stick for oil you have to go through the car system to check oil level. It stated not low however we put in a quart of Synethic oil and I dropped it off at my mechant. He called me the next day. He stated their was no oil in my car at all and their was no leak. Changed oil new filter another $150.00. He did some research on my car. My car is a year included in a class action lawsuit for faulty engine pistons problem. This lawsuit was settled out of court so no one knows for how much. So I am risking my life with a car that will require a new engine appox $8000.00. Volvo has never recalled these cars. I am afraid to drive it now!!!! A 7 time Volvo owner. You see all kinds of stupid recalls but when your engine stops in the middle of the road this is very dangerous. My mechanic states I need to take to a dealership for this problem. Called Volvo Midlothian VA they can not even look at my car till September. I Have called the other dealership in Richmond VA and they are doing some research and get back to me. If you google this their are 100,s of owners having the same problems that my car has and not one recall.
Additional Notes:
I have a 2016Volvo S80. this is my 7th Volvo I have owned. 4 Months ago my car stalled in the middle of ther road. I had no power with the gas petal. Truck behind me trird not to hit me and our sides touched scapping my car and passenger mirrow. The police offier did not charge either of us. I thought I had bad gas?? Took into my mechanic who only works on volvos he di 75,000 service work and changed the oil. I told him about what happened. Two weeks ago My car light came on no oil pressure stop immediately again was like several months ago i had no power with gas petal. I pulled over light went off. My mechanic was closed at that time so I went to Advance Auto. I have no measure stick for oil you have to go through the car system to check oil level. It stated not low however we put in a quart of Synethic oil and I dropped it off at my mechant. He called me the next day. He stated their was no oil in my car at all and their was no leak. Changed oil new filter another $150.00. He did some research on my car. My car is a year included in a class action lawsuit for faulty engine pistons problem. This lawsuit was settled out of court so no one knows for how much. So I am risking my life with a car that will require a new engine appox $8000.00. Volvo has never recalled these cars. I am afraid to drive it now!!!! A 7 time Volvo owner. You see all kinds of stupid recalls but when your engine stops in the middle of the road this is very dangerous. My mechanic states I need to take to a dealership for this problem. Called Volvo Midlothian VA they can not even look at my car till September. I Have called the other dealership in Richmond VA and they are doing some research and get back to me. If you google this their are 100,s of owners having the same problems that my car has and not one recall.
Mfg Campaign: 11604071
Recall Date: Jul 23, 2024
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact called on behalf of his wife who owns a 2016 Volvo S80. The contact stated that the engine auto Start/Stop function was not operating as needed and the vehicle had a delay to start automatically upon releasing the brake pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an unknown repair was completed; however, the failure persisted. Additionally, the contact stated that while driving at various speeds and driving over a pothole, the check engine warning light would illuminate. The vehicle was taken to a local Pep Boys, where it was diagnosed that the ignition coil of cylinder #1 had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact called on behalf of his wife who owns a 2016 Volvo S80. The contact stated that the engine auto Start/Stop function was not operating as needed and the vehicle had a delay to start automatically upon releasing the brake pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an unknown repair was completed; however, the failure persisted. Additionally, the contact stated that while driving at various speeds and driving over a pothole, the check engine warning light would illuminate. The vehicle was taken to a local Pep Boys, where it was diagnosed that the ignition coil of cylinder #1 had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact called on behalf of his wife who owns a 2016 Volvo S80. The contact stated that the engine auto Start/Stop function was not operating as needed and the vehicle had a delay to start automatically upon releasing the brake pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an unknown repair was completed; however, the failure persisted. Additionally, the contact stated that while driving at various speeds and driving over a pothole, the check engine warning light would illuminate. The vehicle was taken to a local Pep Boys, where it was diagnosed that the ignition coil of cylinder #1 had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11506305
Recall Date: Feb 8, 2023
Volvo Car Usa, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact called on behalf of his wife who owns a 2016 Volvo S80. The contact stated that the engine auto Start/Stop function was not operating as needed and the vehicle had a delay to start automatically upon releasing the brake pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an unknown repair was completed; however, the failure persisted. Additionally, the contact stated that while driving at various speeds and driving over a pothole, the check engine warning light would illuminate. The vehicle was taken to a local Pep Boys, where it was diagnosed that the ignition coil of cylinder #1 had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact called on behalf of his wife who owns a 2016 Volvo S80. The contact stated that the engine auto Start/Stop function was not operating as needed and the vehicle had a delay to start automatically upon releasing the brake pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an unknown repair was completed; however, the failure persisted. Additionally, the contact stated that while driving at various speeds and driving over a pothole, the check engine warning light would illuminate. The vehicle was taken to a local Pep Boys, where it was diagnosed that the ignition coil of cylinder #1 had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact called on behalf of his wife who owns a 2016 Volvo S80. The contact stated that the engine auto Start/Stop function was not operating as needed and the vehicle had a delay to start automatically upon releasing the brake pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an unknown repair was completed; however, the failure persisted. Additionally, the contact stated that while driving at various speeds and driving over a pothole, the check engine warning light would illuminate. The vehicle was taken to a local Pep Boys, where it was diagnosed that the ignition coil of cylinder #1 had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11506305
Recall Date: Feb 8, 2023
Volvo Car Usa, Llc
Defect Description:
ENGINE
Potential Consequences:
A warning light came on stating that the oil pressure was low and that the car needed to immediately be stopped. No previous warning lights have ever come on in this vehicle. It was towed to Kenny Jones auto and they stated that there was half a quart of oil in the engine. *This car has an electronic oil gauge (no manual "dip stick") which had failed. It indicated there was an appropriate amount of oil in the engine when there was almost nothing. This could have resulted in engine failure or a fire. According to the auto shop, this is common. It cost $600 to fix.
Corrective Action:
A warning light came on stating that the oil pressure was low and that the car needed to immediately be stopped. No previous warning lights have ever come on in this vehicle. It was towed to Kenny Jones auto and they stated that there was half a quart of oil in the engine. *This car has an electronic oil gauge (no manual "dip stick") which had failed. It indicated there was an appropriate amount of oil in the engine when there was almost nothing. This could have resulted in engine failure or a fire. According to the auto shop, this is common. It cost $600 to fix.
Additional Notes:
A warning light came on stating that the oil pressure was low and that the car needed to immediately be stopped. No previous warning lights have ever come on in this vehicle. It was towed to Kenny Jones auto and they stated that there was half a quart of oil in the engine. *This car has an electronic oil gauge (no manual "dip stick") which had failed. It indicated there was an appropriate amount of oil in the engine when there was almost nothing. This could have resulted in engine failure or a fire. According to the auto shop, this is common. It cost $600 to fix.
Mfg Campaign: 11477754
Recall Date: Aug 5, 2022
Volvo Car Usa, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Volvo S80. The contact stated while driving approximately 65 MPH, the vehicle jerked and stalled with the check engine warning light illuminated. The contact pulled over safely to the side of the roadway and restarted the vehicle. The contact also stated whenever the fuel tank was below half tank, the vehicle would stall inadvertently. The vehicle was taken to the local dealer to be diagnosed. The contact was informed to drive the vehicle until the failure recurred and take the vehicle back to be diagnosed. The contact stated that the fuel sensor was replaced; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2016 Volvo S80. The contact stated while driving approximately 65 MPH, the vehicle jerked and stalled with the check engine warning light illuminated. The contact pulled over safely to the side of the roadway and restarted the vehicle. The contact also stated whenever the fuel tank was below half tank, the vehicle would stall inadvertently. The vehicle was taken to the local dealer to be diagnosed. The contact was informed to drive the vehicle until the failure recurred and take the vehicle back to be diagnosed. The contact stated that the fuel sensor was replaced; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2016 Volvo S80. The contact stated while driving approximately 65 MPH, the vehicle jerked and stalled with the check engine warning light illuminated. The contact pulled over safely to the side of the roadway and restarted the vehicle. The contact also stated whenever the fuel tank was below half tank, the vehicle would stall inadvertently. The vehicle was taken to the local dealer to be diagnosed. The contact was informed to drive the vehicle until the failure recurred and take the vehicle back to be diagnosed. The contact stated that the fuel sensor was replaced; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Mfg Campaign: 11471525
Recall Date: Jun 29, 2022
Volvo Car Usa, Llc
Defect Description:
WHEELS
Potential Consequences:
I have now had to replace 4 cracked rims on my S80. (First 1/9/1991, Second 2/18/21, Third 4/28/21 and Fourth 8/19/21). Prat number 30758060-5 Aluminium Rim S 71. How was your safety or the safety of others put at risk? As the air leak out of the tire the car became unsafe to drive. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Volvo Mitchell Auto Group. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Volvo Mitchell Auto Group. Were there any warning lamps, messages or other symptoms of the problemprior to the failure, and when did they first appear? Yes the tire light come on. This is the fourth Volvo I have owned and I have never cracked rim on them or any other car I have owned
Corrective Action:
I have now had to replace 4 cracked rims on my S80. (First 1/9/1991, Second 2/18/21, Third 4/28/21 and Fourth 8/19/21). Prat number 30758060-5 Aluminium Rim S 71. How was your safety or the safety of others put at risk? As the air leak out of the tire the car became unsafe to drive. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Volvo Mitchell Auto Group. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Volvo Mitchell Auto Group. Were there any warning lamps, messages or other symptoms of the problemprior to the failure, and when did they first appear? Yes the tire light come on. This is the fourth Volvo I have owned and I have never cracked rim on them or any other car I have owned
Additional Notes:
I have now had to replace 4 cracked rims on my S80. (First 1/9/1991, Second 2/18/21, Third 4/28/21 and Fourth 8/19/21). Prat number 30758060-5 Aluminium Rim S 71. How was your safety or the safety of others put at risk? As the air leak out of the tire the car became unsafe to drive. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Volvo Mitchell Auto Group. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Volvo Mitchell Auto Group. Were there any warning lamps, messages or other symptoms of the problemprior to the failure, and when did they first appear? Yes the tire light come on. This is the fourth Volvo I have owned and I have never cracked rim on them or any other car I have owned
Mfg Campaign: 11429883
Recall Date: Aug 20, 2021
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ALONE IN THE RAIN FROM SPOTSYLVANIA, VA TO CLEMSON, SC TO ATTEND MY DAUGHTER'S NURSING WHITE COAT CEREMONY, OUR 2016 S80 SUNROOF EXPLODED AND SHATTERED ON I-85 SOUTH NEAR KANNAPOLIS, NC FOR NO REASON. THE TIME OF INCIDENT WAS AROUND 11:15AM. IT HAD BEEN RAINING AND TRAFFIC WAS STOP AND GO ON I-85 WITH SPEEDS ABOUT 30-35MPH WHEN THE SUNROOF SUDDENLY EXPLODED, SENDING PIECES OF THE SHATTERED GLASS FLYING OFF BEHIND MY CAR WITH SMALLER SHARDS OF GLASS COMING DOWN THROUGH THE INSIDE SUNROOF RETRACTABLE VENT WITH DROPS OF RAIN. I IMMEDIATELY PULLED INTO THE FAR RIGHT LANE TO GET OFF HWY TO ACCESS THE DAMAGE AND FIND SOME COVER AS IT WAS RAINING AND COMING INSIDE SUNROOF. I HAD NO IDEA WHERE I WAS OR WHAT STATE I WAS IN UNTIL I PULLED OFF THE EXIT AND IMMEDIATELY FOUND A SHELL GAS STATION WHICH ALSO HAD AMPLE ROOF COVER. I GOT OUT AND SAW THAT MORE THAN HALF OF OUR SUNROOF WAS MISSING AND THERE WERE TINY PIECES OF GLASS LAYING ON TOP OF THE INSIDE PART OF SUNROOF AND ALONG THE BACK PART OF THE ROOF AND TRUNK. I CALLED OUR AUTO INSURANCE COMPANY, USAA, AND THEY TOOK CAR OF THE REST.
Corrective Action:
WHILE DRIVING ALONE IN THE RAIN FROM SPOTSYLVANIA, VA TO CLEMSON, SC TO ATTEND MY DAUGHTER'S NURSING WHITE COAT CEREMONY, OUR 2016 S80 SUNROOF EXPLODED AND SHATTERED ON I-85 SOUTH NEAR KANNAPOLIS, NC FOR NO REASON. THE TIME OF INCIDENT WAS AROUND 11:15AM. IT HAD BEEN RAINING AND TRAFFIC WAS STOP AND GO ON I-85 WITH SPEEDS ABOUT 30-35MPH WHEN THE SUNROOF SUDDENLY EXPLODED, SENDING PIECES OF THE SHATTERED GLASS FLYING OFF BEHIND MY CAR WITH SMALLER SHARDS OF GLASS COMING DOWN THROUGH THE INSIDE SUNROOF RETRACTABLE VENT WITH DROPS OF RAIN. I IMMEDIATELY PULLED INTO THE FAR RIGHT LANE TO GET OFF HWY TO ACCESS THE DAMAGE AND FIND SOME COVER AS IT WAS RAINING AND COMING INSIDE SUNROOF. I HAD NO IDEA WHERE I WAS OR WHAT STATE I WAS IN UNTIL I PULLED OFF THE EXIT AND IMMEDIATELY FOUND A SHELL GAS STATION WHICH ALSO HAD AMPLE ROOF COVER. I GOT OUT AND SAW THAT MORE THAN HALF OF OUR SUNROOF WAS MISSING AND THERE WERE TINY PIECES OF GLASS LAYING ON TOP OF THE INSIDE PART OF SUNROOF AND ALONG THE BACK PART OF THE ROOF AND TRUNK. I CALLED OUR AUTO INSURANCE COMPANY, USAA, AND THEY TOOK CAR OF THE REST.
Additional Notes:
WHILE DRIVING ALONE IN THE RAIN FROM SPOTSYLVANIA, VA TO CLEMSON, SC TO ATTEND MY DAUGHTER'S NURSING WHITE COAT CEREMONY, OUR 2016 S80 SUNROOF EXPLODED AND SHATTERED ON I-85 SOUTH NEAR KANNAPOLIS, NC FOR NO REASON. THE TIME OF INCIDENT WAS AROUND 11:15AM. IT HAD BEEN RAINING AND TRAFFIC WAS STOP AND GO ON I-85 WITH SPEEDS ABOUT 30-35MPH WHEN THE SUNROOF SUDDENLY EXPLODED, SENDING PIECES OF THE SHATTERED GLASS FLYING OFF BEHIND MY CAR WITH SMALLER SHARDS OF GLASS COMING DOWN THROUGH THE INSIDE SUNROOF RETRACTABLE VENT WITH DROPS OF RAIN. I IMMEDIATELY PULLED INTO THE FAR RIGHT LANE TO GET OFF HWY TO ACCESS THE DAMAGE AND FIND SOME COVER AS IT WAS RAINING AND COMING INSIDE SUNROOF. I HAD NO IDEA WHERE I WAS OR WHAT STATE I WAS IN UNTIL I PULLED OFF THE EXIT AND IMMEDIATELY FOUND A SHELL GAS STATION WHICH ALSO HAD AMPLE ROOF COVER. I GOT OUT AND SAW THAT MORE THAN HALF OF OUR SUNROOF WAS MISSING AND THERE WERE TINY PIECES OF GLASS LAYING ON TOP OF THE INSIDE PART OF SUNROOF AND ALONG THE BACK PART OF THE ROOF AND TRUNK. I CALLED OUR AUTO INSURANCE COMPANY, USAA, AND THEY TOOK CAR OF THE REST.
Mfg Campaign: 11182746
Recall Date: Feb 27, 2019
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