Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa Llc
Safety Issue:
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R19931
Recall Date: Mar 20, 2019
Volvo Car Usa Llc
Safety Issue:
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R39917
Recall Date: Nov 13, 2018
Consumer Complaints
19 ComplaintsVolvo Car Usa, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Rear right door lock failed, stuck closed. Extremely unsafe if someone was sitting in the back and unable to leave vehicle. It has been confirmed by others. It has been inspected by an independent mechanic. There has been zero warning lights to indicate the issue
Corrective Action:
Rear right door lock failed, stuck closed. Extremely unsafe if someone was sitting in the back and unable to leave vehicle. It has been confirmed by others. It has been inspected by an independent mechanic. There has been zero warning lights to indicate the issue
Additional Notes:
Rear right door lock failed, stuck closed. Extremely unsafe if someone was sitting in the back and unable to leave vehicle. It has been confirmed by others. It has been inspected by an independent mechanic. There has been zero warning lights to indicate the issue
Mfg Campaign: 11647854
Recall Date: Mar 12, 2025
Volvo Car Usa, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Potential Consequences:
Rear right door lock failed, stuck closed. Extremely unsafe if someone was sitting in the back and unable to leave vehicle. It has been confirmed by others. It has been inspected by an independent mechanic. There has been zero warning lights to indicate the issue
Corrective Action:
Rear right door lock failed, stuck closed. Extremely unsafe if someone was sitting in the back and unable to leave vehicle. It has been confirmed by others. It has been inspected by an independent mechanic. There has been zero warning lights to indicate the issue
Additional Notes:
Rear right door lock failed, stuck closed. Extremely unsafe if someone was sitting in the back and unable to leave vehicle. It has been confirmed by others. It has been inspected by an independent mechanic. There has been zero warning lights to indicate the issue
Mfg Campaign: 11647854
Recall Date: Mar 12, 2025
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At 5pm while driving home, which was 2 hours away, I needed to stop and refuel. At the pump I pushed the fuel door and it would not release to open. After many tries it would not open. I called Volvo On Call and informed them of the problem. The agent relayed that I should go to the back of the car near the fuel door, and with the remote lock and unlock the door which should release the door. It did not work. I tried it again with no success. The agent then informed me that there is no other way to open the door and to go to a Volvo dealership to get repaired. I asked the agent is there a way to open the door from the trunk, for instance like a rope to pull to manually open the door. He said unfortunately no. So, I am no where near a dealership and if I was it would be closed, it is after 5pm on February 17 and its 20 degrees outside and I need fuel to get home. I get in my car and search the internet on a possible way to open the door and I see that this is a big problem with Volvo that has affected many families and individuals that, as I, have been put in a compromised possibly dangerous position. While at the gas station I fortunately saw a tow truck and asked the driver if I could borrow a screw driver to try to pry open the door to which I was successful. A simple pull cord in the trunk, as some vehicles have, would have solved this issue without putting anyone in a precarious situation. I took my car to a mechanic and he replaced the fuel door lock solenoid.
Corrective Action:
At 5pm while driving home, which was 2 hours away, I needed to stop and refuel. At the pump I pushed the fuel door and it would not release to open. After many tries it would not open. I called Volvo On Call and informed them of the problem. The agent relayed that I should go to the back of the car near the fuel door, and with the remote lock and unlock the door which should release the door. It did not work. I tried it again with no success. The agent then informed me that there is no other way to open the door and to go to a Volvo dealership to get repaired. I asked the agent is there a way to open the door from the trunk, for instance like a rope to pull to manually open the door. He said unfortunately no. So, I am no where near a dealership and if I was it would be closed, it is after 5pm on February 17 and its 20 degrees outside and I need fuel to get home. I get in my car and search the internet on a possible way to open the door and I see that this is a big problem with Volvo that has affected many families and individuals that, as I, have been put in a compromised possibly dangerous position. While at the gas station I fortunately saw a tow truck and asked the driver if I could borrow a screw driver to try to pry open the door to which I was successful. A simple pull cord in the trunk, as some vehicles have, would have solved this issue without putting anyone in a precarious situation. I took my car to a mechanic and he replaced the fuel door lock solenoid.
Additional Notes:
At 5pm while driving home, which was 2 hours away, I needed to stop and refuel. At the pump I pushed the fuel door and it would not release to open. After many tries it would not open. I called Volvo On Call and informed them of the problem. The agent relayed that I should go to the back of the car near the fuel door, and with the remote lock and unlock the door which should release the door. It did not work. I tried it again with no success. The agent then informed me that there is no other way to open the door and to go to a Volvo dealership to get repaired. I asked the agent is there a way to open the door from the trunk, for instance like a rope to pull to manually open the door. He said unfortunately no. So, I am no where near a dealership and if I was it would be closed, it is after 5pm on February 17 and its 20 degrees outside and I need fuel to get home. I get in my car and search the internet on a possible way to open the door and I see that this is a big problem with Volvo that has affected many families and individuals that, as I, have been put in a compromised possibly dangerous position. While at the gas station I fortunately saw a tow truck and asked the driver if I could borrow a screw driver to try to pry open the door to which I was successful. A simple pull cord in the trunk, as some vehicles have, would have solved this issue without putting anyone in a precarious situation. I took my car to a mechanic and he replaced the fuel door lock solenoid.
Mfg Campaign: 11643791
Recall Date: Feb 19, 2025
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear door will not open from the inside or the outside. Apparently this is a door lock actuator issue experinced by many volvo owners. It is extremely dangerous not to be able to open a rear door in the case of an accident or other incident where you need to enter or exit the car. Dealer confirms that there is an issue with these. No warning message appears when inoperable.
Corrective Action:
The rear door will not open from the inside or the outside. Apparently this is a door lock actuator issue experinced by many volvo owners. It is extremely dangerous not to be able to open a rear door in the case of an accident or other incident where you need to enter or exit the car. Dealer confirms that there is an issue with these. No warning message appears when inoperable.
Additional Notes:
The rear door will not open from the inside or the outside. Apparently this is a door lock actuator issue experinced by many volvo owners. It is extremely dangerous not to be able to open a rear door in the case of an accident or other incident where you need to enter or exit the car. Dealer confirms that there is an issue with these. No warning message appears when inoperable.
Mfg Campaign: 11573556
Recall Date: Feb 23, 2024
Volvo Car Usa, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The rear door will not open from the inside or the outside. Apparently this is a door lock actuator issue experinced by many volvo owners. It is extremely dangerous not to be able to open a rear door in the case of an accident or other incident where you need to enter or exit the car. Dealer confirms that there is an issue with these. No warning message appears when inoperable.
Corrective Action:
The rear door will not open from the inside or the outside. Apparently this is a door lock actuator issue experinced by many volvo owners. It is extremely dangerous not to be able to open a rear door in the case of an accident or other incident where you need to enter or exit the car. Dealer confirms that there is an issue with these. No warning message appears when inoperable.
Additional Notes:
The rear door will not open from the inside or the outside. Apparently this is a door lock actuator issue experinced by many volvo owners. It is extremely dangerous not to be able to open a rear door in the case of an accident or other incident where you need to enter or exit the car. Dealer confirms that there is an issue with these. No warning message appears when inoperable.
Mfg Campaign: 11573556
Recall Date: Feb 23, 2024
Volvo Car Usa, Llc
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
255/35 R20 Bleb in sidewall with air leak through tread adjacent. No unusual trauma to tire.
Corrective Action:
255/35 R20 Bleb in sidewall with air leak through tread adjacent. No unusual trauma to tire.
Additional Notes:
255/35 R20 Bleb in sidewall with air leak through tread adjacent. No unusual trauma to tire.
Mfg Campaign: 11551417
Recall Date: Oct 23, 2023
Volvo Car Usa, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
255/35 R20 Bleb in sidewall with air leak through tread adjacent. No unusual trauma to tire.
Corrective Action:
255/35 R20 Bleb in sidewall with air leak through tread adjacent. No unusual trauma to tire.
Additional Notes:
255/35 R20 Bleb in sidewall with air leak through tread adjacent. No unusual trauma to tire.
Mfg Campaign: 11551417
Recall Date: Oct 23, 2023
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
water get inside the car in the back on the floor mat behind driver seat. was not aware of this problem at all.
Corrective Action:
water get inside the car in the back on the floor mat behind driver seat. was not aware of this problem at all.
Additional Notes:
water get inside the car in the back on the floor mat behind driver seat. was not aware of this problem at all.
Mfg Campaign: 11490684
Recall Date: Oct 24, 2022
Volvo Car Usa, Llc
Defect Description:
SEATS
Potential Consequences:
water get inside the car in the back on the floor mat behind driver seat. was not aware of this problem at all.
Corrective Action:
water get inside the car in the back on the floor mat behind driver seat. was not aware of this problem at all.
Additional Notes:
water get inside the car in the back on the floor mat behind driver seat. was not aware of this problem at all.
Mfg Campaign: 11490684
Recall Date: Oct 24, 2022
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Potential Consequences:
The contact owns a 2018 Volvo S90. The contact stated that upon the depression of the brake pedal, the steering wheel would violently shake without warning. The contact has had two sets of brake rotors replaced on the vehicle due to the failure. Since owning the vehicle, the contact stated that the failure would occur approximately every 8,000-10,000 miles. After the third failure, the contact was informed that the repair for the rotors would not be covered under warranty. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and filed a claim; the contact was called back and was informed that the claim was denied. The vehicle had been repaired. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2018 Volvo S90. The contact stated that upon the depression of the brake pedal, the steering wheel would violently shake without warning. The contact has had two sets of brake rotors replaced on the vehicle due to the failure. Since owning the vehicle, the contact stated that the failure would occur approximately every 8,000-10,000 miles. After the third failure, the contact was informed that the repair for the rotors would not be covered under warranty. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and filed a claim; the contact was called back and was informed that the claim was denied. The vehicle had been repaired. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2018 Volvo S90. The contact stated that upon the depression of the brake pedal, the steering wheel would violently shake without warning. The contact has had two sets of brake rotors replaced on the vehicle due to the failure. Since owning the vehicle, the contact stated that the failure would occur approximately every 8,000-10,000 miles. After the third failure, the contact was informed that the repair for the rotors would not be covered under warranty. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and filed a claim; the contact was called back and was informed that the claim was denied. The vehicle had been repaired. The failure mileage was approximately 47,000.
Mfg Campaign: 11469647
Recall Date: Jun 16, 2022
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Volvo S90. The contact stated that the Vehicle Connectivity Module (VCM) had an error causing the Telematics and Driver Support Systems to function improperly. The contact stated the "Volvo on Call Service Required" warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the software installed in the Vehicle Connectivity Module (VCM) needed to be updated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V800000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2018 Volvo S90. The contact stated that the Vehicle Connectivity Module (VCM) had an error causing the Telematics and Driver Support Systems to function improperly. The contact stated the "Volvo on Call Service Required" warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the software installed in the Vehicle Connectivity Module (VCM) needed to be updated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V800000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2018 Volvo S90. The contact stated that the Vehicle Connectivity Module (VCM) had an error causing the Telematics and Driver Support Systems to function improperly. The contact stated the "Volvo on Call Service Required" warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the software installed in the Vehicle Connectivity Module (VCM) needed to be updated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V800000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11463882
Recall Date: May 9, 2022
Volvo Car Usa, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.
Corrective Action:
Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.
Additional Notes:
Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.
Mfg Campaign: 11429514
Recall Date: Aug 17, 2021
Volvo Car Usa, Llc
Defect Description:
WHEELS
Potential Consequences:
Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.
Corrective Action:
Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.
Additional Notes:
Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.
Mfg Campaign: 11429514
Recall Date: Aug 17, 2021
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.
Corrective Action:
Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.
Additional Notes:
Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.
Mfg Campaign: 11429514
Recall Date: Aug 17, 2021
Volvo Car Usa, Llc
Defect Description:
STRUCTURE
Potential Consequences:
2018 VOLVO S-90. CONSUMER WRITES IN REGARDS TO A PRODUCT FLAW. *LD THE CONSUMER STATED THE VEHICLES FLOOR MAT HAD UNSNAPPED AND BECOME WEDGED UNDER THE ACCELERATOR PEDAL. THE CONSUMER WAS UNABLE TO DRIVE FORWARD OR IN REVERSE. *JS
Corrective Action:
2018 VOLVO S-90. CONSUMER WRITES IN REGARDS TO A PRODUCT FLAW. *LD THE CONSUMER STATED THE VEHICLES FLOOR MAT HAD UNSNAPPED AND BECOME WEDGED UNDER THE ACCELERATOR PEDAL. THE CONSUMER WAS UNABLE TO DRIVE FORWARD OR IN REVERSE. *JS
Additional Notes:
2018 VOLVO S-90. CONSUMER WRITES IN REGARDS TO A PRODUCT FLAW. *LD THE CONSUMER STATED THE VEHICLES FLOOR MAT HAD UNSNAPPED AND BECOME WEDGED UNDER THE ACCELERATOR PEDAL. THE CONSUMER WAS UNABLE TO DRIVE FORWARD OR IN REVERSE. *JS
Mfg Campaign: 11354712
Recall Date: Sep 15, 2020
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A VOLVO S90 2018 FROM ECAR ONE . ON JULY 6 2019. I WAS TOLD BY THE SALEMAN VIRGIL . THAT THERE WAS A RECALL ON THE DASHBOARD AND ALL I HAVE TO DO WAS CALL VOLVO DEALERSHIP AND THEY WOULD FIX FOR FREE. WHEN I CALLED VOLVO AFTER MY PURCHASE THEY SAID NO RECALL ON THIS VEHICLE. 0709
Corrective Action:
I PURCHASED A VOLVO S90 2018 FROM ECAR ONE . ON JULY 6 2019. I WAS TOLD BY THE SALEMAN VIRGIL . THAT THERE WAS A RECALL ON THE DASHBOARD AND ALL I HAVE TO DO WAS CALL VOLVO DEALERSHIP AND THEY WOULD FIX FOR FREE. WHEN I CALLED VOLVO AFTER MY PURCHASE THEY SAID NO RECALL ON THIS VEHICLE. 0709
Additional Notes:
I PURCHASED A VOLVO S90 2018 FROM ECAR ONE . ON JULY 6 2019. I WAS TOLD BY THE SALEMAN VIRGIL . THAT THERE WAS A RECALL ON THE DASHBOARD AND ALL I HAVE TO DO WAS CALL VOLVO DEALERSHIP AND THEY WOULD FIX FOR FREE. WHEN I CALLED VOLVO AFTER MY PURCHASE THEY SAID NO RECALL ON THIS VEHICLE. 0709
Mfg Campaign: 11232055
Recall Date: Jul 15, 2019
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING AT LOW SPEEDS THERE IS A LOUD SCREECHING SOUND WHEN BREAKING. THE DEALERSHIP HAS HAD THE CAR IN FOR REPAIR 4 TIMES, THE CURRENT MILEAGE IS 10,100. THE DEALERSHIP HAS NOT TOLD US WHAT IS THE ISSUE BUT THE NOISE REMAINS. I AM CONCERNED BECAUSE I DRIVE WITH MY KIDS AND THEIR FRIENDS IN THE CAR AND WE HAVE NO INFORMATION ON WHAT IS GOING ON WITH THE BREAKS. WE DO NOT KNOW IF THE CAR IS A SAFETY HAZARD SINCE THEY HAVE TOLD US NOTHING. WE HAVE MANY AUDIOS WITH THE NOISE, WHICH THE DEALERSHIP RMCHOOSES TO IGNORE BUT THE NOISE PERSISTS AFTER EACH REPAIR. WE ARE AFRAID THEY ARE HIDING THE REAL ISSUE AND IT MAY BE DANGEROUS.
Corrective Action:
WHILE DRIVING AT LOW SPEEDS THERE IS A LOUD SCREECHING SOUND WHEN BREAKING. THE DEALERSHIP HAS HAD THE CAR IN FOR REPAIR 4 TIMES, THE CURRENT MILEAGE IS 10,100. THE DEALERSHIP HAS NOT TOLD US WHAT IS THE ISSUE BUT THE NOISE REMAINS. I AM CONCERNED BECAUSE I DRIVE WITH MY KIDS AND THEIR FRIENDS IN THE CAR AND WE HAVE NO INFORMATION ON WHAT IS GOING ON WITH THE BREAKS. WE DO NOT KNOW IF THE CAR IS A SAFETY HAZARD SINCE THEY HAVE TOLD US NOTHING. WE HAVE MANY AUDIOS WITH THE NOISE, WHICH THE DEALERSHIP RMCHOOSES TO IGNORE BUT THE NOISE PERSISTS AFTER EACH REPAIR. WE ARE AFRAID THEY ARE HIDING THE REAL ISSUE AND IT MAY BE DANGEROUS.
Additional Notes:
WHILE DRIVING AT LOW SPEEDS THERE IS A LOUD SCREECHING SOUND WHEN BREAKING. THE DEALERSHIP HAS HAD THE CAR IN FOR REPAIR 4 TIMES, THE CURRENT MILEAGE IS 10,100. THE DEALERSHIP HAS NOT TOLD US WHAT IS THE ISSUE BUT THE NOISE REMAINS. I AM CONCERNED BECAUSE I DRIVE WITH MY KIDS AND THEIR FRIENDS IN THE CAR AND WE HAVE NO INFORMATION ON WHAT IS GOING ON WITH THE BREAKS. WE DO NOT KNOW IF THE CAR IS A SAFETY HAZARD SINCE THEY HAVE TOLD US NOTHING. WE HAVE MANY AUDIOS WITH THE NOISE, WHICH THE DEALERSHIP RMCHOOSES TO IGNORE BUT THE NOISE PERSISTS AFTER EACH REPAIR. WE ARE AFRAID THEY ARE HIDING THE REAL ISSUE AND IT MAY BE DANGEROUS.
Mfg Campaign: 11210221
Recall Date: May 27, 2019
Volvo Car Usa, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 VOLVO S90. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL MILEAGE WAS LESS THAN WHAT WAS STATED IN THE OWNER'S MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER (GUNTHER VOLVO CARS COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073, (954) 590-3760) MORE THAN TWICE FOR DIAGNOSTIC TESTING AND TO BE TEST DRIVEN, BUT THERE WAS NO PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED ANY RECALLS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 VOLVO S90. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL MILEAGE WAS LESS THAN WHAT WAS STATED IN THE OWNER'S MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER (GUNTHER VOLVO CARS COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073, (954) 590-3760) MORE THAN TWICE FOR DIAGNOSTIC TESTING AND TO BE TEST DRIVEN, BUT THERE WAS NO PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED ANY RECALLS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 VOLVO S90. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL MILEAGE WAS LESS THAN WHAT WAS STATED IN THE OWNER'S MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER (GUNTHER VOLVO CARS COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073, (954) 590-3760) MORE THAN TWICE FOR DIAGNOSTIC TESTING AND TO BE TEST DRIVEN, BUT THERE WAS NO PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED ANY RECALLS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11084567
Recall Date: Apr 11, 2018
Volvo Car Usa, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 VOLVO S90. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL MILEAGE WAS LESS THAN WHAT WAS STATED IN THE OWNER'S MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER (GUNTHER VOLVO CARS COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073, (954) 590-3760) MORE THAN TWICE FOR DIAGNOSTIC TESTING AND TO BE TEST DRIVEN, BUT THERE WAS NO PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED ANY RECALLS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 VOLVO S90. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL MILEAGE WAS LESS THAN WHAT WAS STATED IN THE OWNER'S MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER (GUNTHER VOLVO CARS COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073, (954) 590-3760) MORE THAN TWICE FOR DIAGNOSTIC TESTING AND TO BE TEST DRIVEN, BUT THERE WAS NO PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED ANY RECALLS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 VOLVO S90. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL MILEAGE WAS LESS THAN WHAT WAS STATED IN THE OWNER'S MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER (GUNTHER VOLVO CARS COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073, (954) 590-3760) MORE THAN TWICE FOR DIAGNOSTIC TESTING AND TO BE TEST DRIVEN, BUT THERE WAS NO PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED ANY RECALLS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11084567
Recall Date: Apr 11, 2018
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