Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10320
Recall Date: May 1, 2025
Consumer Complaints
7 ComplaintsVolvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving at about 10mph in my kids daycare driveway on a downward slope towards the main road, I depressed the brake pedal to stop and the car did not slow down. A few feet before intersecting the main road, I depressed the brake pedal fully to the floor and the car panic stopped. No braking action happened until the brake pedal was fully depressed to the floor.
Corrective Action:
When driving at about 10mph in my kids daycare driveway on a downward slope towards the main road, I depressed the brake pedal to stop and the car did not slow down. A few feet before intersecting the main road, I depressed the brake pedal fully to the floor and the car panic stopped. No braking action happened until the brake pedal was fully depressed to the floor.
Additional Notes:
When driving at about 10mph in my kids daycare driveway on a downward slope towards the main road, I depressed the brake pedal to stop and the car did not slow down. A few feet before intersecting the main road, I depressed the brake pedal fully to the floor and the car panic stopped. No braking action happened until the brake pedal was fully depressed to the floor.
Mfg Campaign: 11645674
Recall Date: Feb 28, 2025
Volvo Car Usa, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield appears to be defective. The glass has cracked in over 6 places, including inside and outside laminations. Cracks have appeared that are not related to rock impacts. The car has only 14K miles on it and the windshield already needs to be replaced.
Corrective Action:
Windshield appears to be defective. The glass has cracked in over 6 places, including inside and outside laminations. Cracks have appeared that are not related to rock impacts. The car has only 14K miles on it and the windshield already needs to be replaced.
Additional Notes:
Windshield appears to be defective. The glass has cracked in over 6 places, including inside and outside laminations. Cracks have appeared that are not related to rock impacts. The car has only 14K miles on it and the windshield already needs to be replaced.
Mfg Campaign: 11614235
Recall Date: Sep 12, 2024
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After two days of ownership and 148 miles, the car threw a check engine light w/ the following message: "SLOW DOWN. The vehicle will reduce speed. Propulsion system failure." followed by, "Propulsion system service required.". This consequently causes the car to go into 'limp mode' unexpectedly while driving, drastically reducing speed. We are then instructed to take it to a shop. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After two days of ownership and 148 miles, the car threw a check engine light w/ the following message: "SLOW DOWN. The vehicle will reduce speed. Propulsion system failure." followed by, "Propulsion system service required.". This consequently causes the car to go into 'limp mode' unexpectedly while driving, drastically reducing speed. We are then instructed to take it to a shop. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After two days of ownership and 148 miles, the car threw a check engine light w/ the following message: "SLOW DOWN. The vehicle will reduce speed. Propulsion system failure." followed by, "Propulsion system service required.". This consequently causes the car to go into 'limp mode' unexpectedly while driving, drastically reducing speed. We are then instructed to take it to a shop. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576180
Recall Date: Mar 8, 2024
Volvo Car Usa, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After two days of ownership and 148 miles, the car threw a check engine light w/ the following message: "SLOW DOWN. The vehicle will reduce speed. Propulsion system failure." followed by, "Propulsion system service required.". This consequently causes the car to go into 'limp mode' unexpectedly while driving, drastically reducing speed. We are then instructed to take it to a shop. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After two days of ownership and 148 miles, the car threw a check engine light w/ the following message: "SLOW DOWN. The vehicle will reduce speed. Propulsion system failure." followed by, "Propulsion system service required.". This consequently causes the car to go into 'limp mode' unexpectedly while driving, drastically reducing speed. We are then instructed to take it to a shop. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After two days of ownership and 148 miles, the car threw a check engine light w/ the following message: "SLOW DOWN. The vehicle will reduce speed. Propulsion system failure." followed by, "Propulsion system service required.". This consequently causes the car to go into 'limp mode' unexpectedly while driving, drastically reducing speed. We are then instructed to take it to a shop. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576180
Recall Date: Mar 8, 2024
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After two days of ownership and 148 miles, the car threw a check engine light w/ the following message: "SLOW DOWN. The vehicle will reduce speed. Propulsion system failure." followed by, "Propulsion system service required.". This consequently causes the car to go into 'limp mode' unexpectedly while driving, drastically reducing speed. We are then instructed to take it to a shop. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After two days of ownership and 148 miles, the car threw a check engine light w/ the following message: "SLOW DOWN. The vehicle will reduce speed. Propulsion system failure." followed by, "Propulsion system service required.". This consequently causes the car to go into 'limp mode' unexpectedly while driving, drastically reducing speed. We are then instructed to take it to a shop. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After two days of ownership and 148 miles, the car threw a check engine light w/ the following message: "SLOW DOWN. The vehicle will reduce speed. Propulsion system failure." followed by, "Propulsion system service required.". This consequently causes the car to go into 'limp mode' unexpectedly while driving, drastically reducing speed. We are then instructed to take it to a shop. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576180
Recall Date: Mar 8, 2024
Volvo Car Usa, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When using the reverse or 360 views of the camera system on the vehicle at night, the cameras appear to rely on the front camera (or highest-brightness image) for exposure control. Since your headlights are up front and usually are the brightest spot, this results in your backup camera (and blind spot views) being completely black at night. This is a critical safety issue for visibility at nighttime with this vehicle and may result in injury or property damage.
Corrective Action:
When using the reverse or 360 views of the camera system on the vehicle at night, the cameras appear to rely on the front camera (or highest-brightness image) for exposure control. Since your headlights are up front and usually are the brightest spot, this results in your backup camera (and blind spot views) being completely black at night. This is a critical safety issue for visibility at nighttime with this vehicle and may result in injury or property damage.
Additional Notes:
When using the reverse or 360 views of the camera system on the vehicle at night, the cameras appear to rely on the front camera (or highest-brightness image) for exposure control. Since your headlights are up front and usually are the brightest spot, this results in your backup camera (and blind spot views) being completely black at night. This is a critical safety issue for visibility at nighttime with this vehicle and may result in injury or property damage.
Mfg Campaign: 11553357
Recall Date: Nov 3, 2023
Volvo Car Usa, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
When using the reverse or 360 views of the camera system on the vehicle at night, the cameras appear to rely on the front camera (or highest-brightness image) for exposure control. Since your headlights are up front and usually are the brightest spot, this results in your backup camera (and blind spot views) being completely black at night. This is a critical safety issue for visibility at nighttime with this vehicle and may result in injury or property damage.
Corrective Action:
When using the reverse or 360 views of the camera system on the vehicle at night, the cameras appear to rely on the front camera (or highest-brightness image) for exposure control. Since your headlights are up front and usually are the brightest spot, this results in your backup camera (and blind spot views) being completely black at night. This is a critical safety issue for visibility at nighttime with this vehicle and may result in injury or property damage.
Additional Notes:
When using the reverse or 360 views of the camera system on the vehicle at night, the cameras appear to rely on the front camera (or highest-brightness image) for exposure control. Since your headlights are up front and usually are the brightest spot, this results in your backup camera (and blind spot views) being completely black at night. This is a critical safety issue for visibility at nighttime with this vehicle and may result in injury or property damage.
Mfg Campaign: 11553357
Recall Date: Nov 3, 2023
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Valencia, CA • 36 yrs
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