Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10213
Recall Date: Jan 5, 2023
Consumer Complaints
3 ComplaintsVolvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have an ongoing but intermittent problem with door and hatch releases on my 2022 Volvo wagon. The car has been looked at several times and the dealer can't find the problem. My hatch popped open while driving on RT 395 at 55. My doors either won't open from the outside or alternatively from the inside using the remote. Both remote keys have been tested with the same results. Driver's door and front passenger door are the most frequent problems. As soon as I click on upload my documents the link disappears. I have video of attempts to open the doors both from the inside and the outside. I am most concerned about being stuck inside the car in an emergency but outside in the city at night is also a concern. I was working in a high crime area in Baltimore.
Corrective Action:
I have an ongoing but intermittent problem with door and hatch releases on my 2022 Volvo wagon. The car has been looked at several times and the dealer can't find the problem. My hatch popped open while driving on RT 395 at 55. My doors either won't open from the outside or alternatively from the inside using the remote. Both remote keys have been tested with the same results. Driver's door and front passenger door are the most frequent problems. As soon as I click on upload my documents the link disappears. I have video of attempts to open the doors both from the inside and the outside. I am most concerned about being stuck inside the car in an emergency but outside in the city at night is also a concern. I was working in a high crime area in Baltimore.
Additional Notes:
I have an ongoing but intermittent problem with door and hatch releases on my 2022 Volvo wagon. The car has been looked at several times and the dealer can't find the problem. My hatch popped open while driving on RT 395 at 55. My doors either won't open from the outside or alternatively from the inside using the remote. Both remote keys have been tested with the same results. Driver's door and front passenger door are the most frequent problems. As soon as I click on upload my documents the link disappears. I have video of attempts to open the doors both from the inside and the outside. I am most concerned about being stuck inside the car in an emergency but outside in the city at night is also a concern. I was working in a high crime area in Baltimore.
Mfg Campaign: 11561268
Recall Date: Dec 21, 2023
Volvo Car Usa, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
I have an ongoing but intermittent problem with door and hatch releases on my 2022 Volvo wagon. The car has been looked at several times and the dealer can't find the problem. My hatch popped open while driving on RT 395 at 55. My doors either won't open from the outside or alternatively from the inside using the remote. Both remote keys have been tested with the same results. Driver's door and front passenger door are the most frequent problems. As soon as I click on upload my documents the link disappears. I have video of attempts to open the doors both from the inside and the outside. I am most concerned about being stuck inside the car in an emergency but outside in the city at night is also a concern. I was working in a high crime area in Baltimore.
Corrective Action:
I have an ongoing but intermittent problem with door and hatch releases on my 2022 Volvo wagon. The car has been looked at several times and the dealer can't find the problem. My hatch popped open while driving on RT 395 at 55. My doors either won't open from the outside or alternatively from the inside using the remote. Both remote keys have been tested with the same results. Driver's door and front passenger door are the most frequent problems. As soon as I click on upload my documents the link disappears. I have video of attempts to open the doors both from the inside and the outside. I am most concerned about being stuck inside the car in an emergency but outside in the city at night is also a concern. I was working in a high crime area in Baltimore.
Additional Notes:
I have an ongoing but intermittent problem with door and hatch releases on my 2022 Volvo wagon. The car has been looked at several times and the dealer can't find the problem. My hatch popped open while driving on RT 395 at 55. My doors either won't open from the outside or alternatively from the inside using the remote. Both remote keys have been tested with the same results. Driver's door and front passenger door are the most frequent problems. As soon as I click on upload my documents the link disappears. I have video of attempts to open the doors both from the inside and the outside. I am most concerned about being stuck inside the car in an emergency but outside in the city at night is also a concern. I was working in a high crime area in Baltimore.
Mfg Campaign: 11561268
Recall Date: Dec 21, 2023
Volvo Car Usa, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
I have an ongoing but intermittent problem with door and hatch releases on my 2022 Volvo wagon. The car has been looked at several times and the dealer can't find the problem. My hatch popped open while driving on RT 395 at 55. My doors either won't open from the outside or alternatively from the inside using the remote. Both remote keys have been tested with the same results. Driver's door and front passenger door are the most frequent problems. As soon as I click on upload my documents the link disappears. I have video of attempts to open the doors both from the inside and the outside. I am most concerned about being stuck inside the car in an emergency but outside in the city at night is also a concern. I was working in a high crime area in Baltimore.
Corrective Action:
I have an ongoing but intermittent problem with door and hatch releases on my 2022 Volvo wagon. The car has been looked at several times and the dealer can't find the problem. My hatch popped open while driving on RT 395 at 55. My doors either won't open from the outside or alternatively from the inside using the remote. Both remote keys have been tested with the same results. Driver's door and front passenger door are the most frequent problems. As soon as I click on upload my documents the link disappears. I have video of attempts to open the doors both from the inside and the outside. I am most concerned about being stuck inside the car in an emergency but outside in the city at night is also a concern. I was working in a high crime area in Baltimore.
Additional Notes:
I have an ongoing but intermittent problem with door and hatch releases on my 2022 Volvo wagon. The car has been looked at several times and the dealer can't find the problem. My hatch popped open while driving on RT 395 at 55. My doors either won't open from the outside or alternatively from the inside using the remote. Both remote keys have been tested with the same results. Driver's door and front passenger door are the most frequent problems. As soon as I click on upload my documents the link disappears. I have video of attempts to open the doors both from the inside and the outside. I am most concerned about being stuck inside the car in an emergency but outside in the city at night is also a concern. I was working in a high crime area in Baltimore.
Mfg Campaign: 11561268
Recall Date: Dec 21, 2023
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