Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10320
Recall Date: May 1, 2025
Consumer Complaints
3 ComplaintsVolvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car has a Google system which fails to operate correctly & needs many system reboots.I've presented the shut problem to the service dept, I'm told they don't know what to tell me because they can't recreate the problem or the car's system is like phones, it freezes at times & needs to be rebooted, Volvo is constantly doing softwhere updates.Nov 14 I was driving on the highway w/the heat & wipers on. It was raining lightly. In a matter of seconds my side front windows fogged up & then the windshield completely did too. I tried to turned on my defroster but it didn't work.The system was frozen again.I quickly wiped in front of me so I could see where I was going, but I couldn't keep up.The fog just kept covering the windshield.I was in the middle lane going 65 miles hr. I took my foot off the gas & opened my window.I put my blinker on & tried to move over to the side of the road.People were beeping at me & all I could see was out the side window.As I got close to the side of the road I almost smashed into the large exit sign.I was driving almost blind.I called my son asking him how to reboot the system.He worked for the car place.I had to shut the system down & reboot.When it came back up the defroster came on clearing the windshield/windows immediately.I went to the dealership, told them what happened, how I almost had a catastrophic accident, I don't feel safe in the vehicle, Ive been complaining about multiple problems & I want out of my lease.The manager asked me questions, if my air-conditioning button was on which it was & told me again how the Google system in the car is like phones & needs to be rebooted, they are working on software updates & offered to make my next 2 car payments for me for my inconvenience! I went back to the car place the next day bc my cruise control only works intermittently I wasn't going to report it. the service manager told me there is no reason to have my defroster off.I made another appt for service.I don't feel safe in this ca
Corrective Action:
My car has a Google system which fails to operate correctly & needs many system reboots.I've presented the shut problem to the service dept, I'm told they don't know what to tell me because they can't recreate the problem or the car's system is like phones, it freezes at times & needs to be rebooted, Volvo is constantly doing softwhere updates.Nov 14 I was driving on the highway w/the heat & wipers on. It was raining lightly. In a matter of seconds my side front windows fogged up & then the windshield completely did too. I tried to turned on my defroster but it didn't work.The system was frozen again.I quickly wiped in front of me so I could see where I was going, but I couldn't keep up.The fog just kept covering the windshield.I was in the middle lane going 65 miles hr. I took my foot off the gas & opened my window.I put my blinker on & tried to move over to the side of the road.People were beeping at me & all I could see was out the side window.As I got close to the side of the road I almost smashed into the large exit sign.I was driving almost blind.I called my son asking him how to reboot the system.He worked for the car place.I had to shut the system down & reboot.When it came back up the defroster came on clearing the windshield/windows immediately.I went to the dealership, told them what happened, how I almost had a catastrophic accident, I don't feel safe in the vehicle, Ive been complaining about multiple problems & I want out of my lease.The manager asked me questions, if my air-conditioning button was on which it was & told me again how the Google system in the car is like phones & needs to be rebooted, they are working on software updates & offered to make my next 2 car payments for me for my inconvenience! I went back to the car place the next day bc my cruise control only works intermittently I wasn't going to report it. the service manager told me there is no reason to have my defroster off.I made another appt for service.I don't feel safe in this ca
Additional Notes:
My car has a Google system which fails to operate correctly & needs many system reboots.I've presented the shut problem to the service dept, I'm told they don't know what to tell me because they can't recreate the problem or the car's system is like phones, it freezes at times & needs to be rebooted, Volvo is constantly doing softwhere updates.Nov 14 I was driving on the highway w/the heat & wipers on. It was raining lightly. In a matter of seconds my side front windows fogged up & then the windshield completely did too. I tried to turned on my defroster but it didn't work.The system was frozen again.I quickly wiped in front of me so I could see where I was going, but I couldn't keep up.The fog just kept covering the windshield.I was in the middle lane going 65 miles hr. I took my foot off the gas & opened my window.I put my blinker on & tried to move over to the side of the road.People were beeping at me & all I could see was out the side window.As I got close to the side of the road I almost smashed into the large exit sign.I was driving almost blind.I called my son asking him how to reboot the system.He worked for the car place.I had to shut the system down & reboot.When it came back up the defroster came on clearing the windshield/windows immediately.I went to the dealership, told them what happened, how I almost had a catastrophic accident, I don't feel safe in the vehicle, Ive been complaining about multiple problems & I want out of my lease.The manager asked me questions, if my air-conditioning button was on which it was & told me again how the Google system in the car is like phones & needs to be rebooted, they are working on software updates & offered to make my next 2 car payments for me for my inconvenience! I went back to the car place the next day bc my cruise control only works intermittently I wasn't going to report it. the service manager told me there is no reason to have my defroster off.I made another appt for service.I don't feel safe in this ca
Mfg Campaign: 11494317
Recall Date: Nov 20, 2022
Volvo Car Usa, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My car has a Google system which fails to operate correctly & needs many system reboots.I've presented the shut problem to the service dept, I'm told they don't know what to tell me because they can't recreate the problem or the car's system is like phones, it freezes at times & needs to be rebooted, Volvo is constantly doing softwhere updates.Nov 14 I was driving on the highway w/the heat & wipers on. It was raining lightly. In a matter of seconds my side front windows fogged up & then the windshield completely did too. I tried to turned on my defroster but it didn't work.The system was frozen again.I quickly wiped in front of me so I could see where I was going, but I couldn't keep up.The fog just kept covering the windshield.I was in the middle lane going 65 miles hr. I took my foot off the gas & opened my window.I put my blinker on & tried to move over to the side of the road.People were beeping at me & all I could see was out the side window.As I got close to the side of the road I almost smashed into the large exit sign.I was driving almost blind.I called my son asking him how to reboot the system.He worked for the car place.I had to shut the system down & reboot.When it came back up the defroster came on clearing the windshield/windows immediately.I went to the dealership, told them what happened, how I almost had a catastrophic accident, I don't feel safe in the vehicle, Ive been complaining about multiple problems & I want out of my lease.The manager asked me questions, if my air-conditioning button was on which it was & told me again how the Google system in the car is like phones & needs to be rebooted, they are working on software updates & offered to make my next 2 car payments for me for my inconvenience! I went back to the car place the next day bc my cruise control only works intermittently I wasn't going to report it. the service manager told me there is no reason to have my defroster off.I made another appt for service.I don't feel safe in this ca
Corrective Action:
My car has a Google system which fails to operate correctly & needs many system reboots.I've presented the shut problem to the service dept, I'm told they don't know what to tell me because they can't recreate the problem or the car's system is like phones, it freezes at times & needs to be rebooted, Volvo is constantly doing softwhere updates.Nov 14 I was driving on the highway w/the heat & wipers on. It was raining lightly. In a matter of seconds my side front windows fogged up & then the windshield completely did too. I tried to turned on my defroster but it didn't work.The system was frozen again.I quickly wiped in front of me so I could see where I was going, but I couldn't keep up.The fog just kept covering the windshield.I was in the middle lane going 65 miles hr. I took my foot off the gas & opened my window.I put my blinker on & tried to move over to the side of the road.People were beeping at me & all I could see was out the side window.As I got close to the side of the road I almost smashed into the large exit sign.I was driving almost blind.I called my son asking him how to reboot the system.He worked for the car place.I had to shut the system down & reboot.When it came back up the defroster came on clearing the windshield/windows immediately.I went to the dealership, told them what happened, how I almost had a catastrophic accident, I don't feel safe in the vehicle, Ive been complaining about multiple problems & I want out of my lease.The manager asked me questions, if my air-conditioning button was on which it was & told me again how the Google system in the car is like phones & needs to be rebooted, they are working on software updates & offered to make my next 2 car payments for me for my inconvenience! I went back to the car place the next day bc my cruise control only works intermittently I wasn't going to report it. the service manager told me there is no reason to have my defroster off.I made another appt for service.I don't feel safe in this ca
Additional Notes:
My car has a Google system which fails to operate correctly & needs many system reboots.I've presented the shut problem to the service dept, I'm told they don't know what to tell me because they can't recreate the problem or the car's system is like phones, it freezes at times & needs to be rebooted, Volvo is constantly doing softwhere updates.Nov 14 I was driving on the highway w/the heat & wipers on. It was raining lightly. In a matter of seconds my side front windows fogged up & then the windshield completely did too. I tried to turned on my defroster but it didn't work.The system was frozen again.I quickly wiped in front of me so I could see where I was going, but I couldn't keep up.The fog just kept covering the windshield.I was in the middle lane going 65 miles hr. I took my foot off the gas & opened my window.I put my blinker on & tried to move over to the side of the road.People were beeping at me & all I could see was out the side window.As I got close to the side of the road I almost smashed into the large exit sign.I was driving almost blind.I called my son asking him how to reboot the system.He worked for the car place.I had to shut the system down & reboot.When it came back up the defroster came on clearing the windshield/windows immediately.I went to the dealership, told them what happened, how I almost had a catastrophic accident, I don't feel safe in the vehicle, Ive been complaining about multiple problems & I want out of my lease.The manager asked me questions, if my air-conditioning button was on which it was & told me again how the Google system in the car is like phones & needs to be rebooted, they are working on software updates & offered to make my next 2 car payments for me for my inconvenience! I went back to the car place the next day bc my cruise control only works intermittently I wasn't going to report it. the service manager told me there is no reason to have my defroster off.I made another appt for service.I don't feel safe in this ca
Mfg Campaign: 11494317
Recall Date: Nov 20, 2022
Volvo Car Usa, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My car has a Google system which fails to operate correctly & needs many system reboots.I've presented the shut problem to the service dept, I'm told they don't know what to tell me because they can't recreate the problem or the car's system is like phones, it freezes at times & needs to be rebooted, Volvo is constantly doing softwhere updates.Nov 14 I was driving on the highway w/the heat & wipers on. It was raining lightly. In a matter of seconds my side front windows fogged up & then the windshield completely did too. I tried to turned on my defroster but it didn't work.The system was frozen again.I quickly wiped in front of me so I could see where I was going, but I couldn't keep up.The fog just kept covering the windshield.I was in the middle lane going 65 miles hr. I took my foot off the gas & opened my window.I put my blinker on & tried to move over to the side of the road.People were beeping at me & all I could see was out the side window.As I got close to the side of the road I almost smashed into the large exit sign.I was driving almost blind.I called my son asking him how to reboot the system.He worked for the car place.I had to shut the system down & reboot.When it came back up the defroster came on clearing the windshield/windows immediately.I went to the dealership, told them what happened, how I almost had a catastrophic accident, I don't feel safe in the vehicle, Ive been complaining about multiple problems & I want out of my lease.The manager asked me questions, if my air-conditioning button was on which it was & told me again how the Google system in the car is like phones & needs to be rebooted, they are working on software updates & offered to make my next 2 car payments for me for my inconvenience! I went back to the car place the next day bc my cruise control only works intermittently I wasn't going to report it. the service manager told me there is no reason to have my defroster off.I made another appt for service.I don't feel safe in this ca
Corrective Action:
My car has a Google system which fails to operate correctly & needs many system reboots.I've presented the shut problem to the service dept, I'm told they don't know what to tell me because they can't recreate the problem or the car's system is like phones, it freezes at times & needs to be rebooted, Volvo is constantly doing softwhere updates.Nov 14 I was driving on the highway w/the heat & wipers on. It was raining lightly. In a matter of seconds my side front windows fogged up & then the windshield completely did too. I tried to turned on my defroster but it didn't work.The system was frozen again.I quickly wiped in front of me so I could see where I was going, but I couldn't keep up.The fog just kept covering the windshield.I was in the middle lane going 65 miles hr. I took my foot off the gas & opened my window.I put my blinker on & tried to move over to the side of the road.People were beeping at me & all I could see was out the side window.As I got close to the side of the road I almost smashed into the large exit sign.I was driving almost blind.I called my son asking him how to reboot the system.He worked for the car place.I had to shut the system down & reboot.When it came back up the defroster came on clearing the windshield/windows immediately.I went to the dealership, told them what happened, how I almost had a catastrophic accident, I don't feel safe in the vehicle, Ive been complaining about multiple problems & I want out of my lease.The manager asked me questions, if my air-conditioning button was on which it was & told me again how the Google system in the car is like phones & needs to be rebooted, they are working on software updates & offered to make my next 2 car payments for me for my inconvenience! I went back to the car place the next day bc my cruise control only works intermittently I wasn't going to report it. the service manager told me there is no reason to have my defroster off.I made another appt for service.I don't feel safe in this ca
Additional Notes:
My car has a Google system which fails to operate correctly & needs many system reboots.I've presented the shut problem to the service dept, I'm told they don't know what to tell me because they can't recreate the problem or the car's system is like phones, it freezes at times & needs to be rebooted, Volvo is constantly doing softwhere updates.Nov 14 I was driving on the highway w/the heat & wipers on. It was raining lightly. In a matter of seconds my side front windows fogged up & then the windshield completely did too. I tried to turned on my defroster but it didn't work.The system was frozen again.I quickly wiped in front of me so I could see where I was going, but I couldn't keep up.The fog just kept covering the windshield.I was in the middle lane going 65 miles hr. I took my foot off the gas & opened my window.I put my blinker on & tried to move over to the side of the road.People were beeping at me & all I could see was out the side window.As I got close to the side of the road I almost smashed into the large exit sign.I was driving almost blind.I called my son asking him how to reboot the system.He worked for the car place.I had to shut the system down & reboot.When it came back up the defroster came on clearing the windshield/windows immediately.I went to the dealership, told them what happened, how I almost had a catastrophic accident, I don't feel safe in the vehicle, Ive been complaining about multiple problems & I want out of my lease.The manager asked me questions, if my air-conditioning button was on which it was & told me again how the Google system in the car is like phones & needs to be rebooted, they are working on software updates & offered to make my next 2 car payments for me for my inconvenience! I went back to the car place the next day bc my cruise control only works intermittently I wasn't going to report it. the service manager told me there is no reason to have my defroster off.I made another appt for service.I don't feel safe in this ca
Mfg Campaign: 11494317
Recall Date: Nov 20, 2022
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Valencia, CA • 36 yrs
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